I’ve been trying to call this store for 2 days. Now on hold 30 min. Less than helpful pharmacy staff when there in person. Numerous times I’ve been told meds are ready by the texting system only to get there and find out they were not. I wish there was another CVS closer or that I didn’t have insurance that required me to use CVS at all. If you don’t want to help people, find another job.

This particular pharmacy has the most rude pharmacy staff and is the slowest pharmacy I’ve ever had to deal with. I was told it would take 48 hours to fill a prescription. The staff was very rude and non-caring. Usually people need a new prescription quickly, but they do not care. It’s not as though I waited until the last minute for a refill. It’s a prescription my doctor wanted me to take immediately . I always loved CVS in the other towns I’ve lived but I’ll be taking my business elsewhere from now on.

Absolutely the worst pharmacy. The staff and pharmacy manager were extremely rude. The system shows my rx filled 10/28/21 but is in process on 11/3/21. Im out of my meds. They dont care and instead of notifying their patients they instead backdated the refills. Fraud!!!!! Then pharmacy manager got rude and told ME it was my job to contact them and remind them when the rx runs low or out. It is set on automatic refill! Besides that Im disabled and not able to always keep up with my meds. Thats what their job is!!! Refilling medications in a timely manner.

Experience use to be good. Over past year has turned horrible. My mother is older and has many health issues. I usually go get her medications or take her to get her meds. Continuously this place has told my mother on the phone that her meds would be ready the next day only for me to get there and them say they are not ready yet. Even after being told the day before they would be ready. Seems to be a trend as 2 elderly gentlemen in front of me were told the exact same thing. Same excuse given every time the empty BS apology and we are so backed up. If you are selling so good and have been backed up for a year then maybe hire more people to handle the workload. Horrible pharmacy. I highly recommend finding another pharmacy in the area. I have recommended to my mother to find another.

Used the to be the best pharmacy around, now everything is always on back order, can’t ever get things when you need them, and when you finally get to get your stuff you have to wait 30-45 mins in line! We have officially switched everything to a new pharmacy.

New customer. Getting to know them?

I dont know what has happened with this particular store, but I plan on switching. I have used them for years and always had great service. The past few months, it is taking days to fill my monthly prescription and you can rarely reach them by phone. I have spent all afternoon trying to get thru to let them know I need my prescription today because I know when we show up to pick them up, theyre going to tell us they still arent ready and to come back. I have made several attempts to reach them, only to be placed on hold for over 13 mins each time I called. I have finally given up. I do not recommend.

This store has no customer service skills whatsoever. They dont answer the phones in a timely manner. Im writing this review on hold for 40 minutes this time and 30 minutes yesterday. Last month they left me on hold untill the system hung up on me! Just trying to get my monthly meds. Rediculous!!!!

Unbelievably slow. My elderly father is in extreme pain and needs the pain medicine that was prescribed by the hospital yesterday. Ive been told the prescription would be ready in 1 hour 5 different times now....called at 8am they say it will be ready Im an hour,, tried to get the prescription at 9am, it will be ready in an hour, 10am, nope it will be about an hour, 11am nope still not ready try back in an hour, noon still not ready, and still want me to try again in another hour. I dont care if youre understaffed Im sitting here watching my father suffer because it apparently takes 5 hours to put 10 pills in a bottle and slap a label on it. Totally done with CVS! Never again!

Sara the pharmacist here has been very kind to us many times. We are very grateful for her and pray Gods blessings on her health work and. family.

Prescriptions are never filled on time. I just tried to pick one up that I was told would be ready 2 days ago and they told me they are 4 days behind and that I still couldn’t have the prescription. Extremely rude and unprofessional staff as well. This is not the first time I have had this experience. Their excuse is always because of covid. Don’t waste your time by trying to use this pharmacy.

The pharmacy staff has no interest in being helpful. The worst customer service in my experience. Ill be changing pharmacies.

We have been forced by our insurance company to get our scripts @ CVS pharmacy in Bryant and since we transferred them, we have had nothing but problems and they very obviously do not care if you run out of anything...they stated they are 3 days behind on filling scripts and we would just have to wait! I am diabetic and need my meds in a timely manner, like so many, many other people do. I would love to have a great experience dealing with them, but it did not start out good.

HORRIBLE, RUDE EMPLOYEES, LONG WAIT TIMES. Just do yourself a favor a find another pharmacy. Its not worth your time to try and use this one. The drive thru is ALWAYS backed up, the employees are always just SO BUSY and RUDE.

Always easy to use

Ok for a chain pharmacy

Have a hard time with pharmacy.

Had issues with insurance card insurance company verified everything was ok had to call insurance twice and cvs twice as well as going inside now the meds that were ready 20 minutes ago will be another 15 minutes to pick up poor service today total time at store 45 min to 1 hour

The rudest people I’ve ever met are at the pharmacy! Also made me pay for a PREPAID order again!

The pharmacy women/ men although mostly women are great! They go above and beyond to save me money when paying for my prescriptions. Im not feeling very well today, asked the pharmacist couple questions and without a second thought she was very open to talking me through it. Thanks

I’ve had my prescriptions filled here since I moved here 3 years ago but now I’ll be going somewhere else. Unhelpful, uncaring, rude people who are unhappy w their jobs. My poor husband went to pick up a prescription for me and was appalled by the lack of customer service. This is after a few weeks ago learning they cancelled my remaining refills of one of my meds (and said I told them to.) Very disappointed.

Weve been using this pharmacy for a long time, but something changed in the past year or so. They seem to always be annoyed and constantly rude for no reason.

I love CVS. The employees are great. Good prices. The store is very new and it just makes for a good experience.

Got my flu shot .no waiting....

They go above and beyond to make sure you are a satisfied customer. The pharmacy is super helpful and keeps you well informed.

My husband and I both have bad experience with person in pharmacy by the name of Courtney. She is very rude on telephone. Will be changing pharmacys soon.

Best store to ALWAYS HAVE what you need

Employees there go above and beyond to help and the managers are always eager to help if you have a question.

Clean and pleasant area

They are actually open Sun-Sat: 8am - 10pm these posted are pharmacy hours!