The labor is ridiculous 288 for labor and my oil filter and oil change and spark plugs and ppw was only 45.80 but tha grand total was 363.33 lol 😆 and then they had it from 8/24/21 to 9/9/21

There labor fee was 288 dollars and my parts was only 45.80 that’s just highway robbery and I haven’t even had it 6 months and that’s the Second service and it’s just going to get higher and higher so that will be tha last time they beat me out of any money frfr I will have it Service somewhere else

Kind of sad, very little inventory in the showroom. I was looking for parts, the young man was helpful for that.

Excellent service, great products, personalized service. Aaron helped me get what I needed for my birthday.

The guys here are very nice. Now, if Honda would get them some inventory.

Good place to go for you honda accessories

I won’t buy another Honda, I’ve had a crf 250lfor a few months and the front bearing came apart on the highway and the dealer told me it’s not a covered component even with the extended warranty I purchased for a additional 5 years, other manufactors cover that under under their warranties, I guess Honda doesn’t stand behind their products. I will post a update once I get ahold of Honda corporate offices and post their reply update spoke with Honda amd they apologized for the lack of customer service I received and they said they would help locate the next closet dealer that I can go to for service that isn’t realistic for me to drive a hour to another dealer long story Short I now own a Harley that was purchased through the ranch in college station and their customer service is second to none you are really treated like family, the ranch is my one stop shop for anything motorcycle related

Have been here a few time and the staff are helpful. Also I bought a used motorcycle here and feel like I got a good deal. They do order gear and the staff actually cared about me having gear for my first bike and where helpful in teaching me about correct helmet fitment. Are they as cheap on gear as online sites no but I support them because having a business in the community for motorcyclist is important to me and worth a few extra bucks. I will continue to be a customer of Great House and extend my thanks to them welcoming me into the motorcycle community.

Great place to take your bike. Just finished up getting a front tire put on. They do tires first come first serve on Saturdays but got me in pretty fast today. Thank you.

Great place, wonderful staff

Greathouse Honda performed recall work on our Honda Pioneer. It took 30 minutes from start of work to ending phone call. Chris went above and beyond to help us. He took our initial call, ordered the part, unloaded and loaded the Pioneer and even put air in our trailer tires! I was very impressed! Keep up the great(house) work!

I own several Honda bikes and Greathouse is the only place I take my bikes for service. Their service department is second to none.

I come here for service on my bike and recommend it to all of my friends with metric motorcycles. While they are a Honda dealer, I bring my Kawasaki Vulcan here with no hesitation. I actually prefer to bring my bike here over other motorcycle service places in BCS. Super friendly staff and fast service. Most oil changes and tire installations are Saturdays on a first come, first served basis. But if you are waiting, theres a Shipleys, Starbucks, and an HEB nearby if you need to kill some time while you wait for your bike to be finished

I went by to look at a Goldwing. The battery wasn’t charged so nothing worked. I gave the salesman my number and asked him to call me when the battery was charged...no call 24 hours later. I called to ask about the out the door price and was quoted $27,000. The average retail for this bike is $22,685. I guess I was bothering them. I wonder how much money this dealership loses due to poor customer service?

Great experience buying a Metropolitan for my daughter. They offered me a price as good or better than what I could have gotten in Dallas, had the bike ready to go, and all papers organized for signature. They took their time showing her how to operate the bike and went over everything in detail. First class experience. Thanks Aaron and team.

Went there to get some lift coilovers filled with nitrogen for my truck. Even though I was only paying for them to do a small task they were very nice and fast! Great people to work with, will definitely be back if I need anything else!

They did a good repair on my Yamaha motorcycle, the service was finished ahead of expected time, the pricing beat one other shop I checked in town, and these guys have good customer service. I will always go to Greathouse for any need. Thank you!

Thanks to the guys at Greathouse Honda! Yall really are great and have the best customer service ever!!! We will be back and will recommend yall to everyone we can!!!

Needed unusual generator part, they had on hand for reasonable price.

Even though they couldnt work on my generator (its welded to a trailer), they still took the time to talk to me about maintenance, troubleshoot some issues I was having, and give me advice. Nice guys! A+👍👍

Got great stuff

Very knowledgeable about not only their products that they carry but the services they provide. They are extremely honest and truly care about their customers.

I have no issue with most of the people here but if youre not buying a new bike or theres service you simply cant get done anywhere else avoid this place. Their prices on everything is too damn high. I went into get shims for my dirt bike and they charged me $9 for one shim. I called across town and asked for a price and the exact same shim, same brand was $2. If youre looking for parts go somewhere else unless you just have money to burn.

Good service department, helpful staff, will be doing business with these folks in the future.

They didnt have a tail light for my Honda Shadow. The guy didnt even offer to order one for me. Poor service

Nice customer service

Ive got to admit I was shocked to read all the harsh comments in the reviews. My name is James Knight and I have known and dealt with the Greathouse group for fifteen years. In this time I have purchased three new bikes from the organization. The most resent being a 2012 Gold Wing. I have always been treated in a very professional manner regardless of who I have dealing with. No matter the issue and there have been a few. My problems have been resolved in a prompt and timely manner. I have never had a single issue with the Greathouse team.And should I decide to up grade or purchase another new bike I would certainly consider Greathouse as a starting point on my next search.

Dont let you test drive. Besides that sticking point great guys, great service, great bikes. Greathouse.

Nice people. Good stock of Honda motorcycles

Sales person treated me like I was burden. Took Honda VTX 1800 in to be worked on and was charged $700+ for work that didnt even fix the problem. Its best not to take bike there for service. Ended up trading vtx in for Kawasaki somewhere else so I didnt have to deal with them again.

I purchased a new Honda PCX scooter at Greathouse Honda. The transaction went smooth and I left happy. No issues.

They were very helpful order the parts that we needed and got them to us very promptly excellent service

These are the rudest people I have ever dealt with! They barely told me the features of the car. Only bragged about how great Honda was. Like this always the only reason to buy their car. Then when we started talking money the guy actually told me and my husband that if we were going to buy a car he would be glad to help us but if we were just shopping we could leave. So, we left. I have never been spoken to like that you in my life by someone trying to get my business. Would never buy from them.

Update: I recently had an appointment for a tire replacement and a cursory health and welfare inspection on the bike. I was in and out in short order. And, Im happy to report...I had a Greathouse experience. I did get the opportunity to visit and speak the owner. He is like any other owner, work, stress, distractions, RBF sufferer, he should smile more, lol. Staff and crew is friendly, warm and knowledgeable. Ron, is a Master Mechanic and has been working on bikes well over 20 years. When you go to Greathouse, you are in great hands.

My experience was very friendly with staff. They helped to evaluate some of the wear parts on my bike and were very hands-off about trying to sell me stuff. Good experience just looking around and talking about bike maintenance.

These are some rude people who can really lie. Charged 45 to take apart a kids little ATV. They s as Id it was junk but found parts for it. Cost kept adding up they wanted to do everything to this bike but wash it, but lets not forget its junk. Didnt give me back battery guy keeps saying it was on machine that was apart. Now I had to help load it cause 2 men couldnt do it . Now I think lifting that thing into a 3/4 ton truck we would have seen battery especially since I helped to unload it as well. I would be ashamed to have to have a woman help me load something. Then lie about the battery. Rude crooks do not buy here do your service elsewhere. Most of the good remarks come from friendsHORRIBLE HORRIBLE HORRIBLE BUSINESS BEWARE AND STAY AWAY

Very helpful and gave me a rundown diagnosis on my bike for no charge.

Great service but they dont carry any parts in stock, even common parts like jets and oil filters for late model atvs that have used the same engine for 10+ years have to be ordered.

Great people really good shop

Used them to repair a Honda generator. Good work, fair price.

The guys in the service department are great, got my ATV diagnosed, parts where in stock and got it back to me the next day... Way to go guys !!

All the workers were standing around talking to one another. I went and had all my parts about to check out and they wouldnt do business with me bc i had no id. More than 1000 dollars so i left.

Great Honda products, great service, and great people!!!

Off the beaten path. No bikes to test ride.friendly staff

Lazy salesman and parts guyHad to pry to get any info on a bike I was interested in

Low key

Kept our bike for a long time. Really slow with repairs

I was in a jam and they were there for me.

Never go back