Ridiculous.. I sat two days to find out it needed to go to Freightliner., I only Recommend W.W WILLIAMS HUBBARD, OH
We had 2 sensors go out on a new truck, and these guys stayed late to help to get my team moving! Great customer service! we will be back! thanks for the help!
Maintenance was performed on my Motorhome in the time the Service writer quoted.
I called talked to after hours. They fixed my truck right away.
I went there to check my truck because it was losing power.they exam the truck for almost two days and didn’t call me to let me know so I called them and they gave me an estimate cost &7200.00 after everything done it could go over 10k.I took my truck to my old Macanic and they fix it in $400.00
Very poor diagnosis and handling of my Allison transmission issues. They replaced parts that did not need it, problem persisted. I took it elsewhere and they fixed what was a wiring issue. Problem free for 3 months now. WW Williams cost me a few grand mis-diagnosing and guessing at repairs. Disappointed in them as the Allison transmission experts.
W. W. Williams provides fast, professional, and reliable service. We had a worst-case-scenario breakdown in a 2013 RV with a MaxxForce 10 Diesel Regen issue early on a Sunday morning of 4th of July week. Not only did WW Williams enable us to get towed and sleep in the parking lot, they were able to squeeze us in to assess the damage first thing on Monday, and they had us back on the road before the holiday weekend! The two mechanics who worked on our rig (Kate and Steve) are knowledgable, personable, and most-importantly, extremely competent diesel mechanics. Joe at the front desk was great and super helpful when trying to navigate the politics of our repair costs from the RV Dealership as well as working around the restrictions of COVID19 and enabling us to stay in our RV rather than a hotel. If youre having diesel or truck trouble in Ohio, W.W. Williams is definitely the place to go! I would 100% bring my diesel to them for any maintenance or repair.
They were really kind.❤️
Good place,nice people,good prices
A great transmission shop! They do other work here too but Ive only use them for transmissions, Im sure there is good with all engine work as they are with the transmission that I had rebuilt and repaired here.
This place is a diamond in the rough, excellent people, quality work, Western Star in Parma Ohio wouldnt give me the time of day, they were very unprofessional, on the other hand W.W.Williams staff were courteous and accommodating, they went beyond being professional, Thankyou so much for getting me in for the repair, I will be using this company again, many locations available, thx
I tried calling 6X to get an Allison issue resolved and was told that the only person on staff in Service is busy. Left several messages for a call back and received none.
Great people, excellent mechanics
Very helpful and friendly
Easy highway access and a friendly and knowledgeable staff make this repair facility invaluable for heavy duty equipment repair and upgrades. Everything from firetrucks to rock crushers.
This place is bad news watch out one of thier employees was using one of thier pick up trucks to help someone move and was doing well over 70mpr in a 50mprzone on ridge rd. Then tried cutting me off when he tried passing me. Beware of Brian that works for this company hes a very unstable and unsafe driver and shouldnt be on the road at all.
Honest upfront service
Great service
Very helpful salesman
Thx for service!!!
Paid 4000.00 on a job that was not done... Ill never go there again
Best shop ever
Good truck servis 👍👍👍👍👍👍👍
Good service
Quick, knowledgeable
Good Service!!!