Nalley Buick GMC definitely has the best prices and fantastic customer service. We have bought several cars from Randall Fisher, (the very best salesman) and he strives to always get us the very best deal. We just purchased a 2021 Buick Envision and I am thrilled with the luxury feel and look without the high price (it is comparable to Lexus). Thank you for getting me in my very first brand new car with no hassle, and an easy, fun experience. Im one happy customer and I highly recommend Nalley in Brunswick!

Danielle service department is Awesome! I made appt online was in the same day. And wait time wasnt bad either. Thank you!

Early 3 Star Review: Just ok service. I highly recommend constantly checking on your vehicle’s progress because even though you’d think they’d inform you that your vehicle is finished, they don’t. 2 visits out of 2 there was no text, overhead announcement or service writer walking the 20 ft to the waiting area.***UPDATE***Shila in service is amazing! Her service with a smile attitude and communication with me throughout the day has added a star to my original review.

This visit was to provide a refund for a previous repair which should have been covered under warranty. The service person did not go far enough to find out if a warranty applied. I had to pay over $1,000 of my money when it should have been covered under warranty. I even asked about a warranty and was told sorry this is not covered under any warranty. I had to write GM corporate to get this taken care. Your service dept needs to do more research before taking peoples money.While I am rating this service 5 stars, what happened earns ZERO stars.

Justin in the Service Department was very nice and helpful. I was so worried about my car, but he was more positive and he helped me to not be afraid. He gave me hope, and he was right. The problem was not as bad as I thought. Thank you, Justin.

Got my vehicle serviced in a professional manner. Staff was very polite. Took little longer than I expected (1 1/2 hours).

As always, service department did a great job.The only issue was dirt/grease was on my cream leather seat and arm rest. I was able to clean off.

Good experience! My wife loves her new Honda pilot.

Excellent Detail Shop.

Great experience purchasing my new truck at Nalley. Jeff Lammons and the entire team went above and beyond to find the exact vehicle I wanted. They were a pleasure to work with and made sure the vehicle exceeded my expectations.

I have purchased 4 vehicles from Nalley in the 6 years and had to drive 4 hours to purchase my last vehicle due to the far from perfect customer service. I was looking to purchase a new 2021 GMC Sierra but was told they were not able to make the #s works. In July I had a issue with the Navigation system that is under warranty and took the truck in to Nalley and it took over 15 days total and 3 trips for them to replace a SD card. Now I have been waiting for 2 weeks to get a work order for the work done on my vehicle and still havent got anything. I have even reached out GMC directly and they are not even able to get anything from the dealership. Biggest issue is I have asked to speak to the GM for the dealership twice and that still hasnt happen. I guess once you dont buy locally your business doesnt matter.

I have been very unhappy with my service at Nalley GMC in Brunswick. I could list several specifics but I will only share my experience today. I took my yukon in to get several recalls fixed on it only to be entering in to an argument between the GM and and another employee over something going on in the service department. They were arguing in the hallway of the dealership in front of several customers. I ended up not leaving my car for two reasons. 1) after what I heard/witnessed I wasnt confident the service department was capable of my repairs and 2) the fact that the employees were arguing in front of customers. I was very uncomfortable. I will not go back to Nalley GMC in Brunswick.

Chris, Marshall, and the whole crew at Nalley were a blessing to work with. I bought a new 2500 and needed to have it delivered to me. As soon as it came in, The Nalley team drove it to me, 200 miles away.You cant beat their prices and service. I completed the entire purchase remotely and without hassle. Well be buying our next vehicle at Nalley, and will be customers for a long time.

Having two(2) vehicles , a GMC terrain and Cheve Truck Silverado put in for repairs we had to Jocky them so I had a vehicle to use. The team was very helpful in this regard. Total estimated repair costs approx 4000.00. My only comment is lack of feed back. Keeping me informed as to the vehicle status, Now Particularly The Silverado. this is the third time the idiot light to check engine light is on. Since I have gotten the Truck back and after three days the Check engine light is on again. This being the fourth time now. I use the truck very little. A 2004 with only 80,000 miles

Nalley Brunswick has very attentive service writers and technicians!

Thorough service on oil change. Pleasant staff.

Jeff Wentworth was extremely professional and superb to work with. Will was equally exceptional. Lastly, I left a pair of Oakley sunglasses in my trade-in vehicle. Your team got those sunglasses back to me the next day. I really appreciate how honest and professional your entire staff was. Thank you very much!

Great sales rep. Very accommodating during these challenging times. My truck was delivered from Georgia to Fort Myers, Florida in one day. Very awesome!!!

Ask for Randall Fisher. Great guy. Very caring

I left my truck at 7,15 for a 9 am appointment. I left the key in the envelope box so they didnt find key or see my truck out front until I called at lunch. It seems changing a windshield washer is almost three hours so my labor and shop fee was 400 bucks, to install a 57 dollar part. This is really bad engineering on GMCs part and I doubt my next truck will be a GM. Total bill over 450 dollars which is ......bad is an understatement.

Nalley has always been my go to for vehicles. The staff treat you like family and take good care of your vehicles.

Service person was a big help on a very stressful day

Traveling through Brunswick. Front, bottom spoiler was torn and needed to be removed. Justin Jones and his crew jumped on it and had us back on the road in 15 minutes. Much appreciated Justin.

Great experience purchasing side steps through GMC and installation by the great service team at Nalley GMC Brunswick. Also, soecial thanks to Sales Rep Jim Deloach for providing a loaner for my wife and I to go to lunch while waiting! Jim is topnotch!

The dealership is consistently friendly and professional and always handles my needs within a reasonable time frame

The process of purchasing a vehicle at this dealership was smooth and fast. I did not feel pressured by sales, like I have been in the past at multiple lots. If you are looking to purchase a vehicle without feeling pressured into something more than you want and feeling like you are with family.... ask for Kyle!

I booked my appointment online through my myGMC app. It is a brand new GMC Acadia that I purchased in Thomasville Georgia. We are from Thomasville but have lived in Camden County the past 5 years.I booked my appointment for 7:30 AM. I have two small children and that works best for me because my husband was able to keep them while I got my vehicle serviced. The lady that helped me seemed very annoyed to help me. I also asked her about getting a key programmed because in delivery of my vehicle one of the key fobs was lost. My dealer sent me a new one and said I should be able to get it programmed at any GMC dealer. I inquired about it and was quickly told it would be $140. I explained that my dealer told me that it could be programmed at any dealership under my new car warranty.I was told again that my dealer was incorrect and that they would only do it for $140. I politely said thank you and continued to walk around the parking lot for the duration of my oil change.I was not aware that the Lobby would be closed if the dealership was offering 7:30 AM appointments. That was the worst costumer service I have ever experienced.That is why we buy all of our vehicles fromSpence GMC in Thomasville. I would rather drive 3 hours for amazing service than 15 minutes to experience what I did at your dealership.I will seek service from now on at another GMC servicing center.

Jamie was professional from start to finish. It is not often that you take your vehicle to the dealer and not have that stigma of the “add ons”. I can say that I felt completely informed from start to finish with my vehicle service repair.Jamie also went above and beyond to assist me during this unique pandemic and my current mobility restrictions. I am needless to say thrilled with the service I received, the little effort required on my part, and the professionalism from all encountered. Will completely recommend to anyone regardless of the make, model of the car they own.Thanks to the entire crew and staff who made this possible. I am truly grateful!

Jaime waited on me, she was very professional, and friendly. She informed me of any other service that need to be complete and didnt make me feel as if I had to get it done right then. I decided to get the recommended service. It didnt take hours for service to be completed. The wait time and Jaimes awesome customer service, will be the factor that will cause me to come back.

Great service and very friendly staff in the service department.

Freddy our salesman was awesome, Lynn, Teresa & Garrett were amazing in the service dept. My car was taken care of quickly and cleaned before I picked it back up. Thx Sheila

Thank you to Jamie and the guys in the service department. We were traveling. and had trouble with the battery in our Acadia. We called and they sqeezed us in. After checking the battery, replaced it for us at no cost. Very friendly, professional, and efficient. Highly recommend the service department!

Jeff was a great partner in helping use select a vehicle. After researching on line, Jeff followed up on email and then continued assisting us at the dealership. No pressure, a lot of patience and great service every step of the way.

Keith was on the spot when I arrived for a 2pm appointment. My car is a Chevrolet Corvette and they asked the right questions. Another Z06 owner recommended Nalley and I will continue to use them for as long as I own the car. The service was completed in a reasonable amount of time and for the price we agreed upon. A very good experience.

Kyle Carter was awesome! Easiest buy I’ve ever had! Huge thanks for getting me into the truck of my dreams! AT4 V8 is a beast!

My tire loosing air, you discovered a hole and checked to see if it was still covered by warranty, it was, and was replaced by the next day.

Chris from izuzu excellent

Very easy process. Knew exactly what to do and service was great.

My car was ready when advisor said it would be, and it was washed & ready to go. Pleasant staff and waiting area made this service stop a visit I will surely repeat in the future. Dave

Absolutely the worst experience EVER!!! Yes they have good prices but apparently getting tag/title information is more complicated than they can figure out. 45 days and 1 no tag ticket later I still cannot get a tag.

The Service Rep was excellent. It just took a little too long to complete the job. A new (3 months old) truck should not be having these issues.

Decent service but of course its a dealer. The price of the parts are expensive.

We stopped here looking for a truck. We were met by a salesman named Kyle. My husband told him what price range and payment we needed and he said he thought he had something that would be where we needed it to be and he did. Kyle was very professional and worked hard to find us what we wanted. It was a great buying experience. We will definitely purchase from them in the future and will recommend them to others. Thanks KYLE CARTER and Nally Buick GMC we love the truck. You guys are awesome!!!

Nalley knocked it out of the park! We are from Virginia and had a terrible purchasing experience with our local Chevy dealer. Was just surfing the web and found a truck at Nalley so I reached out to them. They took us serious and immediately got me quotes and acted like I was there with the money. 2 weeks later, we decided to purchase the truck, and when we reached out, we could not have asked for better treatment. Upon arrival, the truck was spotless, and they had everything ready with 0 surprises!!!!! Long ride, but well worth it and we will return!!!!

Went in for service on my 2015 Lacrosse,oil change and tire rotation. After I left l was getting gas I noticed the tires on the passenger side were not rotated but drivers side was. I had to go back to Nalley and get this corrected. Extra time it cost me. Not very professional.

No pressure, David, answered all my questions.

Great experience!

Like all new car dealership nice and clean. Showroom featuring top flagship car and/or truck. But not one i have been to where the TV does not work in the lobby or lounge..lol. this dealership does have good customer service with the service department. 5star.

Every encounter that Ive had with the staff in the parts department has been very pleasant. Theyre very knowledgeable about their job.

Ashley (on the GMC Buick service side) is always pleasant to work with. I was able to make an earlier appointment and get in and out of there in minutes. Thanks Ashley!

Not willing to budge in price. 2 days later advertised same vehicle 300 dollar cheaper and didnt bother to call me about it. I called them about it. Did not point out imperfections on vehicle, found them myself after the purchase. Tried calling several times to talk with manager but kept getting transferred around to everyone else as manager is not in his office the 3 times I called. I even asked for his voicemail but aparently thats not allowed. This is not making this any better. I can be reached at 242 8920.

Great customer service. Ashley was awesome!

Chris was very polite. He is an asset to your dealership.

Justin and the crew were awesome and took care of everything for me

Lug nuts torqued beyond specs. Tell your mechanics that after an oil change, they should wipe their fingerprints off the chrome of the engine hood.

I had the best experience at Nalley. Kyle was so nice and fought for what I wanted. I was in and out in just a few hours, and I couldn’t have asked for a better sales person!

Cassandra and Wayne did an awesome job! We knew what we were looking for and they helped us find it. We completed the whole transaction in only 1 hour! Best dealership experience I have ever had!

Just the best all around. From sales to finance to service department. Super great experience.

We enjoyed our experience. Jason took his time and showed us all the features of the vehicle and was through with it.

I purchased an automobile from Nalley GMC of Brunswick, Georgia, On February 11, 2021. I drove 2.5 hours home with it. I started it a few days later and there was no AC or Heat and the antenna flew off when I turned the radio on. I called all day Monday and the salesman Mitch NEVER returned my call. I finally called on Tuesday and they said I could bring it down on Thursday. I have only owned the car one week. I drove in the rain from SC to Georgia and once again the heat was going on and off . It had no antenna (there was a brand new antenna in the trunk of the car that no one bothered to put on). When I arrived at Nalley I went to Mitch and asked if I could wait there for four hours while they went through the car and put the antenna (new) on. He said yes. The previous day, the very unpleasant girl from service called and said that I should leave it over the weekend if it was an electrical problem. I was under the impression that when you bought a car and paid for it that it should be in GOOD WORKING CONDITION! I arrived there at 10:30 and stayed in Brunswick , Georgia for 4 hours waiting for the car. When I went back to get it, Mitch had NO IDEA what was going on with the car?? No idea if they had put the new antenna on and no idea about anything with the car!! He sold me the car!! Then a very mean faced girl from service came out of the back with a miserable attitude and said that she told me I would have to leave the car for the weekend for anything electrical. I asked if they had mechanics that work on Saturday and Sunday? Naturally they dont! They would not tell me anything at all about the car I had just purchased! When I asked if the antenna had been put on she said NO! They were as RUDE as can be and NONE of them KNEW anything! I told them to get my car. She then came out the other door with a mechanic that never said a word and she said to me , WE ARE NOT FIXING YOUR CAR!!! Nice people!!! The rudest individuals I have ever done business with. I will visit with my attorney today since Nalley GMC has no use for you as a customer once they get their money! What a bunch of lazy overweight disgusting people! Shameful!! They are a disgrace! When individuals are that miserable with themselves, they should not be working with the public! The worst Auto Dealer I have ever done business with in my life!!

I had the transmission fluid change however, I was told the timing belt needs to be replaced. The timing belt was replaced last year in Savannah, GA. They also said the belt tensioner is leaking. 🤔

Great customer service. Repairs done in a timely manner. Facility is super clean.

Service team and the best I have ever dealt with. Courteous, friendly and efficient.

If you listened to your customer he could have made a sale . Instead the salesperson with curly hair decided to show us what he thought we needed .

Thank u for Jamie helping me getting my car fix and to the mechanic who work on car was great I loved the service

The Honda Service Department is exceptional. They are very accommodating. I have been using them for over 20 years.

I was very pleased with the service and assistance I received from Nalley Buick-GMC. The staff and technicians were most helpful, knowledgeable, and friendly. I highly recommend Nalley Buick-GMC!

Quick service, clean waiting area and friendly staff

Very Thankful!!!Tim took the time with us, we bought a used 15 passenger van!!We had been looking for an older one. Its absolutely perfect!!! All of the staff here goes above and beyond, were very very thankful!!Thank you all so much!!P.S. Tim is awesome, so be sure to say hello if you choose another sales person. ☺☺☺

Just was a great info thanks

We had been looking into a luxury SUV. We had already visited a Cadillac, Ford and GMC/Denali dealership. Nalley had Denalis but the salesman was on point enough to show us a Buick that was equipped the same as a Cadillac XT6 in the exact exterior and interior colors we wanted. We also were treated well and not judged negatively when looking at expensive vehicles.

It’s clean and quiet and everyone is very nice.

My experience with the service department has been exceptional. I purchased my car 2 years ago in Atlanta before I moved to Brunswick. I was having an issue with my air conditioner, which was still covered under warranty. They were able to fix it, and offered me a loaner vehicle until all of the parts arrived. Chris was very nice and graciously helped me to make it a seamless process. His outstanding performance has sold me on using this dealership for my future needs.

Friendly and helped us fast in the Service department!

Friendly Customer service in the Parts department..

Great Service!!! Excellent to deal with!!

I was a half hour early for my appointment but they took me right in and got be back out before my original appointment time. WELL DONE Nalley!

Very knowledgeable staff. The service technicians were very personable and helpful.

Very fast service. Thanks

Nalley does it best!!! In my opinion, some may compare buy Nalley always knocks it out of the park!!!!!

Bought my car thete

Great! Jimmy was awesome

Bad service! A technician stole the money inside my car from me. Be careful with all employees who dont wear masks.

What I like about Nalley is that I told Jeff what I wanted and why, he pointed it out, I took it for a drive and the sale was made. No hassle, no BS! Jeff Wentworth is the guy to talk to! Thanks Nalley!

We were lied to and about in the GMC service department. Our vehicle issue WAS covered under our warranty. Confirmed and appointment made at another dealership. My vehicle was used by someone for personal use. They left their trash in my vehicle. Can’t trust a dealership that allows that to happen. What else was my vehicle used for??

Spent $1200 and problem is still there

Jason OConnor was awesome. He was excellent in answering our questions and spent a lot of time showing us what we were asking for. I was impressed that he had everything ready for our arrival - could not have asked for more. Also, Greg and his team were very good preparing our papers so we could drive out with our new Buick Envision!! Very happen with our purchase.

Very timely, curtius.

Very easy transaction. Thanks Marshall!

Shout out to Jim and Al for working with me. Couldnt quite get to the numbers I wanted, but they worked hard to present different options. Would definitely work with them again!

Excellent service. The wait was less than the time quoted.

Great.😀

Your price is a lot higher than other locations that someone can get their vehicle serviced at.

Buying easy and pretty much stress free

I have to say as a woman its sometimes nerve racking shopping for cars. But Nalley changed all that for me. Not only was I treated with respect and dignity, I also found my dream car and was very pleased with the deal I received. I did do some checking after I purchased and found that I saved a lot more than any other dealership was willing to do. James, Craig and Christian were great and they all were so kind to me and my dog. Yes Nalley is dog friendly. I recommend Nalley Buick to everyone. Job well done!!!

GREAT service

Service department was excellent.

The new service advisor was very professional, kind and made sure all my requests were handled. She notified me immediately upon completion.

The Nalley Family is truly dedicated to providing the highest quality purchasing experience for it’s customers. Jim DeLoach was a pleasure to work with and he and his associates went to extreme lengths to meet my needs. I would not hesitate to recommend Nalley GMC in Brunswick to anyone.

Jessie helped me through the process of getting steps installed on my truck. Very helpful