user
Stanley Chrysler Dodge Jeep Ram Brownwood
1003 W Commerce St, Brownwood, TX 76801, United States
Appearance
Stanley Chrysler Dodge Jeep Ram Brownwood
Comments
Ro
Review №1

Excellent sales and staff - you wont find a better salesperson than Shan Newton! The man is genuinely friendly, honest, and knowledgeable of his inventory - and that impression was made before there was any commitment to buy. First time I have bought a vehicle in 8yrs, and Ive spent more time since bragging about him than the truck. With me on limited time and dealerships on limited inventory, we couldnt have asked for a better experience. When we were just looking, made it over right before closing and he stayed late to ensure we could look in the vehicles.The following Monday, working around my lunch break, a 5 min phone call got the ball rolling and they handled it all. After work, it was just drive to the dealership, sign some papers, and off the lot in 20min! Forget the quick-flip, no warranty inventory at other dealerships - they got me in a NEW 2021. Have good credit? They got me 0% APR for 72 MONTHS. And the follow-ups continue after the sale to ensure youre 100% satisfied. Whether youre in the market now or waiting for new inventory to roll out, this is the place to go - its a small lot, but they CARE. I live nearly an hour away and glad I made the drive.

S
Review №2

Thank you Chris and Marcus for getting me into my beautiful Jeep Compass. Loving it!

Ha
Review №3

This is my second purchase here and I can’t say enough about the sales team here at Stanley. Great bunch of people that went out of their way to get me into something I would enjoy daily. Especially thankful of Jose Mares for making my buying process simple, fast, and easy.

Ed
Review №4

Taney has been absolutely wonderful throughout the car buying experience. Shes customer-focused and very detail oriented. Since I could not come to Brownwood to see and test drive the vehicle, she ensured I was aware of the overall condition of the vehicle and was honest and forthright throughout the process. Marcus was also excellent and explained everything well during the financing process. Overall, an excellent experience.

Mo
Review №5

Thanks RoAnne at Stanley Jeep in Brownwood for making my buying experience quick, easy, and without hassle. Got an outstanding deal on a Grand Cherokee. The entire staff was very friendly and accommodating.

Mo
Review №6

Absolutely the sweetest staff! Everyone was so friendly and helpful and genuinely wanted to find the perfect fit for our family. 10/10 would recommend getting your next vehicle at Stanley!! Ask for the girls!!

Da
Review №7

Great service and great deals! I love this place, it gave me a chance when No one else would years ago and now I come to them for all my CDJR needs!

sa
Review №8

This is the fifth Jeep Sahara we have purchased. Shane worked very hard at finding the Jeep that had everything I requested. I was very specific, including the color of the seats. Shane came through and was very patient. He was focused on customer satisfaction and he nailed it! Thank you Shane and Stanley Jeep. I also had an oil change in the service department, could not have been more pleased with the experience.

Vi
Review №9

I had the most awesome experience with Shane Parker at Stanley dodge. We had been putting our heads together for sometime I was working on getting my credit score up and one evening while on Facebook I did a friend request. This was about the time his beautiful twins were born. I had to much going on my spouse had a stroke. Our property burned down and he had nothing but respect and compassion. Then again about a month ago I contacted him to let him know I had to seek his help in getting me in a vehicle and we did play tag a couple of times then last Friday I told him today is the day. And he not only made it happen but I had no transportation and he delivered it that afternoon. I am very happy with my truck and extremely happy with my friend and sales man . So if you are looking for a new or used vehicle SHANE PARKER IS YOUR MAN!

A
Review №10

Definitely the place to go for new or used Chrysler vehicles. Ask for Junior

Le
Review №11

Absolute wonderful place. Everyone is super friendly and makes you feel welcome when you drive into the lot. Kendall Cogburn is a hard working woman who loves her job as Service Advisor and goes above and beyond to make sure her customers are taken care of! Thank you Kendall for an outstanding job!

Ei
Review №12

We were just looking & the sales person was very kind & informative.

Bo
Review №13

Loved the experience of shopping with the girls for my sons first bought his own car

Ke
Review №14

Kendall Cogburn, Service Advisor has been a fantastic addition to the service team. Her caring, understanding and willingness to go above and beyond to help her customers is what service is. Thank you for all you do and keep up the good work, You have earned my trust and I will spread the word.

La
Review №15

Philip, Kendall and Robbyare always great!!! During the car buying experience Philip always listened to my needs and worked to get me the best deal possible! After the purchase Kendall and Robby in service always took great care of me! They always worked with my busy schedule and made everything work so smoothly!

Da
Review №16

I purchased my first diesel here at Stanley Ram! The truck is as amazing as the dealership. Bud McCorkle sold me the vehicle. After purchasing the truck I viewed Bud more like a friend than a salesman. Bud was very helpful, polite, quick, and knowledgeable!!! Would highly recommend!

Ja
Review №17

I called the day before to either set up an appointment to bring my truck in or find out what I need to do. The guy told me to bring truck in for 2nd opinion and wouldnt take him but a matter of minutes to confirm or deny the 1st place I took, in which we both agreed that this particular business has been known to replace or fix things that they didnt need to. So i did as he said. Brought it down to later in the afternoon when he said hed be slow or have time to see real quick.The parts n automotive repair department office was rude, saying they had to charge me $100 something to look at it. I thought it was still under warranty. They spent more time trying to prove that it had just ran out, than just let the mechanic look at it. Wasted my whole day waiting on them to get nothing done but humiliate me. Treated me great when buying the brand new truck, but the 1st time I bring it in with may or maynot, a big problem I get treated very poorly. Dont think Ill be buying my next truck there.

no
Review №18

Everyone that Ive ever dealt with at Stanley Dodge gave me top notch service! Kendall in the Service dept is awesome! She was super friendly and knowledgeable !

Na
Review №19

If you are looking for a new or used vehicle, go see Christopher Olsen at Stanleys in Brownwood! Hes your man to talk to and a great listener. So if youre looking for something specific stop by he will help you! And that smile, just brightens your day!

Na
Review №20

Kendall was so helpful when I bought my new car! She explained everything she does and if I had any problems to call or come down immediately. She is definitely a rock star!

Ca
Review №21

Service light came on, they got us in next morning, out that afternoon. 🙂

Be
Review №22

Charys was such a huge help to me and my girlfriend when we were looking for a new vehicle. She was very helpful and truly cared about what we wanted. We will always recommend her.

As
Review №23

We had the best experience here! Our salesperson Charys Leal did a fantastic job at getting us into the vehicle of our dreams! She wouldn’t stop until we got exactly what we wanted! Hands down couldn’t have picked a better person to help us! She did everything she could to help us out! We will always ask for her in the future!

Te
Review №24

I’ve felt with Kendall Cougburn for many years. She has always been very professional and very helpful. A great asset to your company

re
Review №25

Service technician David Nacho Arocha is always quick about getting my car in service and returning all fixed up! I can always count on him to do a great job! Thank you!

Jo
Review №26

Would like to let everyone know that Kendall Cogburn in the service department is amazing Definitely recommend her. Excellent customer service.

Ma
Review №27

I have never experienced a Car Dealership that provides the quality of service, and hard work for theyre customers as Stanley Auto Group. In all aspects from finding the vehicle of your preference to financing, delivery, service and followups - This is the finest group to work with in Texas and beyond. Keep up the great work !

Ma
Review №28

Kendall is the best, she goes above and beyond to make sure your taken care of and does not stop until you are completely satisfied. She ROCKS the Service Department at Stanley Dodge!!

Br
Review №29

Kendall Cogburn has always taken great care of any automobile that Ive brought to Stanley, her outstanding customer service and vast knowledge of parts and vehicles makes her a delight to deal with.

Ti
Review №30

Kendall in the service center is by far the friendliest most proficient person I have ever seen!We will continue to be a loyal customer thank yall 🙏

Je
Review №31

Kendall Cogburn is The Best here in town!If you want it done I recommend you ask for her

Jo
Review №32

No matter what your car/truck/SUV needs are, this is the place for you! Top-notch customer service, excellent selection, and super friendly staff! Make sure to ask for Charys Leal...shell go the extra mile to meet your needs. Shes a rock star!

Ti
Review №33

Charys Leal is fantastic! Always willing to help and very engaged. Give her a shot, youll be impressed!

Do
Review №34

I was in Brownwood on 10/17 and stopped that this dealership to see my son, Bud McCorkle, who is a salesman there. We had a few minutes to chat outside by my car when Bud noticed a screw in my right rear tire. After the service department removed and corrected the problem, they also noticed that due to the wear on all of the tires we should think about replacing them soon. Bud explained there was a sale on tires there where you buy 3 and get one free. After consideration, I drove back to Stanley(we live in Burnet) on 10/23 and bought a new set of tires. Everyone who was introduced to me was so friendly and respectful. Thank you John Bunn for maintaining such a pleasant place to do business. Also a big thank you to Robby Jackson for his diligence in attending to the transaction and of course, to my son , Bud McCorkle. A really great place to do business. Bud will also help you find the vehicle you are looking for and get you a great deal. Give them a try, you wont be sorry.

Vi
Review №35

Charys Leal is sweet and great to work with! Her customer service is great and she is very honest and fair with deals and pricing!

Bi
Review №36

Great service Kendall thank you for the top notch service and for always going above and beyond to ensure we always receive the best care and quality parts for our vehicals and best prices

Le
Review №37

If you’re in the market for a new vehicle, go see Charys Leal at Stanley CDJR! Not only is she very knowledgeable in car sales, she’s a saleswoman you can actually trust! Highly recommend!

Sy
Review №38

Had the most wonderful experience with salesman Bud McCorkle of Stanley Dodge, he helped my wife and I with our purchase, a super clean 2007 F-150 . It was his expertise and professionalism that sold us on this truck. Thanks again Bud Alred & Sylvia Moore

Cl
Review №39

I always enjoyed my visit everytime I visited stanely dodge, wether its parts I need or information about my vehicle. Kendall Cogburn and the supporting cast at stanely dodge always greet me with a smile and go out of their way to help me. For instance when they were installing my remote start they took their time to pick up my truck and leave with a vehicle for transportation. That shows me the integrity of the people of Stanely Dodge and personalized my experience.Thank you guys for all your hard work.

Li
Review №40

Best experience at a dealership Ive ever had. Bud McCorkle and Marcus Sanders were awesome. They worked so hard to make our deal happen. We appreciate the hard work and the willingness to do whatever it took to make it happen.

T
Review №41

Always great service and everyone loves the dogs that go with me!!

Da
Review №42

I went in after making an appointment for the your job is your credit. It is a scam.

DR
Review №43

Great people and great deals

Gr
Review №44

Phillip Moore is the man to see;Made my Ram purchase easy for me;If anyones wanting a truck or a car.Ask for PM, hes an All-5-Star!

Pe
Review №45

Poor service and very RUDE service center lady. Im glad I didnt buy my vehicle here and I will never take it here again to have fixed. Complete lies and run around. They didnt even deserve the 1 star.Update: I did call. You had someone in your office. I left my name and number but nwver recieved a phone call back....Im not suprised.

Ja
Review №46

Lived my sales rep Charyls. She was very knowledgeable and friendly.

Mi
Review №47

Great people! They really listened to what I needed and went above and beyond my expectations to accommodate me. The service was personal not what one expects from a car dealership. I also got an amazing deal.

Ha
Review №48

My salesman Marcus Sanders was very kind and knows what hes doing. With him it wasnt just selling a car, it was so much more. He made sure I was leaving happy and not just settling. Very pleased! Great person and even better customer service!!

Re
Review №49

Hands down the place to go if you are in the market for a new vehicle. Jose at Stanley Dodge was very professional, personable, and willing to work out a deal that fit my needs. I purchased a 2018 Ram 1500 and I will make sure that my next vehicle purchase is at Stanley in Brownwood. Jose’s honesty, integrity, and determination to gain my business left me feeling like valued customer. I highly recommend their business and especially Jose!

Pe
Review №50

Purchased my Jeep Cherokee in Oct and can’t say enough GOOD things about the friendly and helpful staff, at Stanley Dodge/Jeep. You guys have a customer for life, right here. I will definitely share my happy experience with others.Thank y’all, again and again!!

Su
Review №51

Always friendly and helpful..they go above and beyond..set ourfuel filter icon and sent us on our way..they are great! Thank you..

To
Review №52

Kendall Cogburn in service dept was most helpful to me and my vehicle problems would refer her to all my friends.

Ma
Review №53

Easy to deal with! Bought my first Jeep from them and walked out that afternoon with a cool ride! Very friendly to talk to whenever I need something fixed too!!!

Ra
Review №54

See Kendall cogburn in service and Gerry laing in sales!

Er
Review №55

We were so pleased with the warm and friendly experience we had with this dealership. Marcus Sanders was so easy to talk to and he did everything possible to make sure we got the vehicle we wanted for our daughter. We know she’s going to love it, thanks for making it possible.

Ch
Review №56

Thanks to the Internet I was able to find and purchase a vehicle half a country away. Stanley made the purchase in Texas, and registration in my state easy. The salesman Jose Mare was willing to work the deal even when he was home taking care of his sick child. Happy with my purchase, and would buy again from Stanley.

da
Review №57

Customer for life, Mark Shaw was extraordinary, no pressure sales with over the top service. Delivered my tags and plates to me in Dallas.Seth in finance streamlined the paperwork into a quick and painless experience.Showed up on the lot with my trade-in, was on the road by 12:15I will drive 3 hrs back to Brownwood to buy my next truck, Thanks Mark

Ly
Review №58

Great service

Ke
Review №59

Would definitely recommend using Stanley dodge! Always so nice and helpful and will find you the best deals on your dream car!

Be
Review №60

This is the place to purchase your next vehicle. They have the very best service and the greatest sales staff. Jerry Moore will take care of you like no other. There is no reason to shop around. They are the best!

Ni
Review №61

Service department did a great job when I had some sensor issues in my Dodge journey. Two weeks later my car was acting up again, they went over the car thoroughly again and fix another issue.

Pa
Review №62

Above and beyond of what we expected! They made the transaction very smooth. They followed up every week to give us a status on my husbands truck. We are in the DFW area and drove all the way here to buy a new truck. Thank you to all the wonderful staff especially Jerry Moore! I highly recommend Stanley Dodge to everyone.

Ma
Review №63

The sales and service staff at Stanley Dodge in Brownwood are great. The strive to make your shopping experience first rate. The service department clicks all the boxes to make sure everything is taken care of during your visit. And the sofas in the lobby are soooo comfy if you wait! Jerry and Jose are the best of the sales staff! Call them for your next vehicle purchase!

La
Review №64

Called the parts department inquiring on a particular part, spoke with a young woman Kendall Coburn. She was delightful and very quick to get me answers. Finding good customer service these days is almost a thing of the past. Kendall is a true asset to your company. Thank So much!!

Sh
Review №65

Kendall Shea Cogburn was absolutely great, and loved talking with her. She was very helpful to me, and treated me with great customer service. Hands down the best Ive ever dealt with. You go girl.

Ja
Review №66

Kendall Cogburn in service is so helpful

Sh
Review №67

Marcus Sanders made my experience of buying a new car so easy. He is very helpful. See Marcus he will make sure you have a great experience. Thank you Marcus!

Ja
Review №68

No matter what issue I bring to this dealership...(oil change, mechanical or just want to dress it up with accessories)...the service department is so warm and welcoming. They always take great care of me. The sales team is superb as well. I only do my trading and service at Stanley Dodge of Brownwood and you should too!

Jo
Review №69

We didnt buy our car because the car we traded in we owed too much, but we brought our car here for service. The employees were very nice and I would consider on using Stanley for our service. They seemed very efficient.

da
Review №70

I’ve worked in car dealerships and this people are 100% liars!!!!! This is what happened they said and been still advertising a truck they do not have or had for at least a month now and still on website and auto trader! I told them that already had a loan for it! So did not give them all of my ss# but they were begging for it! They got pieces of my info and was going to hold the truck for me!! They never had truck and they admitted they had it and somehow pieced my info with my approved loan and ran my credit without me even going there!!!! Do Not Go There!!!!!!!

da
Review №71

If youre looking for a newer vehicle and super duper people, this is the place to go!

Ma
Review №72

I had a great experience buying my truck from Kendall here. The customer service was great and it was hassle free. I highly recommend them.

As
Review №73

We thought about trading in one of our vehicles. Marcus Sanders helped us. He was very informative and willing to help us anyway he could. We will definitely be buying our next vehicle from Marcus!!

Ka
Review №74

Marcus Sanders was very helpful with my pursuit of finding a new car. I would 10/10 recommend purchasing for him. Stanley is very helpful and friendly.

Jo
Review №75

I recently experienced a strange problem with my Jeep SRT. The service staff was very considerate and helpful. The dealership manager even called me to discuss the situation with my vehicle, and in todays business world that doesnt much any more. I would definitely recommend Stanley Chrysler for vehicle purchase and repair. Very Good Experience!

To
Review №76

Cindle cogburn was grate

Ja
Review №77

When Kendall worked in parts, her, Robbie and Jamie were the best, then SHE (Kendall) decided to leave, but everyone back there are very helpful.

Jo
Review №78

I couldnt have asked for a better experience with Jerry at Stanley Chrysler Dodge Jeep in Brownwood, Texas. Jerry worked with me and found the car I was looking for even though I was in Japan when I first contacted him. He found the car and had it delivered to him and made the deal with me all before I moved back to the states. When I arrived at the dealership, he had everything ready for me and I just had to sign the paperwork. He was wonderful to work with as was everyone at the dealership. Great experience!

Va
Review №79

Went in to see what our chances were, which never hurts to try. We exhausted all our options which they were so kind and patient to try all to their extends. Great Crew thank you so much.

Ab
Review №80

Absolutely love the energy from them!! I recommend Marcus sanders there!!

An
Review №81

Recently had the privilege of doing business with Stanley Dodge Brownwood, Marcos Sanders and the whole team are great!!! Was able to put us in a newer pick-up with less miles and lower payements😃😃— well worth the drive from Hale Center Tx! If your looking for a new vehicle please give these guys a shot! Marcos Sanders you ROCK! Thank You Again!

Ar
Review №82

Thank you so much Marcus Sanders on helping us get our dream family car. You were a great help to us definitely will be doing feature business with you.

Je
Review №83

Great service and friendly yet professional staff.

He
Review №84

This is more like a self help dealership. They are clearly aircon-salesmen. By that I mean they do not come out to help or assist you, they stay indoors where there is air-conditioning and expect you to find what you are looking for, then go in to see them where you are then privileged to be served by one of them. O not to mention they WILL give you a crappy trade value on your trade. I ended up going to Austin - Covert Dodge, and bought a truck there. Got $2500 more on my trade and a great deal on my new Dodge. I have been to Stanley Chrysler several times and NEVER did someone come out to ask IF I need help! Pathetic

ew
Review №85

Deborah Martinez is one of the most helpful and kindest people when I need parts to buy. Also her area always smells wonderful.

De
Review №86

Very friendly & helpful staff. Marcus Sanders goes above & beyond to making your car buying experience a great one!

Jo
Review №87

I actually live in NC. But I was looking at a truck locally that carfax showed was maintained by Stanley Chrysler. I decided on a whim to email them and see if they could give me any additional info on the truck to see if there were any issues with it that I may not be able to see on the surface. Minutes later Jose Mares emailed me back and told me he would do his best to find out some info for me. I didnt really even expect and email back much less him to go through the trouble of looking into it for me since I wasnt actually buying anything from them. He actually tracked down the mechanic that had worked on it and talked to the General Manager and got me more info than I would have ever expected, and he spent way more time on it than I would have ever expected.I wish I was closer to this dealership so I could actually purchase a vehicle from them. Great dealership and staff!

Ri
Review №88

Marcus was a great help getting me into my new vehicle! Definitely recommend him!

Br
Review №89

Marcus our salesman was great very professional and to the point in every way all the way to the end. Always answering my calls and txt even after hours truly dedicated to his work.Everyone in finance was great seth and Ray were very knowledgeable about everything. All done over the phone and internet/txt messages. We were in St Louis flew in did the final paperwork and drove home no problems. Everyone else we met at the dealership was very nice.The dealership was nice clean and had nice looking vehicles. Been a mopar fan my whole life and this group came through as expected. Would definitely recommend and buy from again. Thanks again everyone.

We
Review №90

They were very nice. They actually worked for us to get a new vehicle.

Ty
Review №91

It was an amazing experience buying my first vehicle at Stanley dodge in brownwood! Chris Olsen did a wonderful job making sure I was taken care of definitely worth the 5 stars!!

Sa
Review №92

Friendly environment and great employees, especially Kendall! She was very helpful and answered my many questions.

De
Review №93

Kendall, in the parts department, helped me out when I locked my keys in my Jeep. She even found someone to deliver the keys to me. Great personal service.

Jo
Review №94

Good place to buy a vehicle. But service department has big employee turnover.

Ch
Review №95

Absolutely the worst service department I have ever had dealings with!! Not to count the mutltiple times work vehicles over the years have never been fixed in a timely manner, but our personal vehicle as well. We have made 2 trips to the dealership to get warranty work done, only to have wait 5 hours to leave with no fix to the problem. Always the excuse of the computer system is down. Understandable, but then don’t freaking schedule work, don’t let us sit around for hours. Total incompetence and uncourteous service department!!! Will never do business with Stanley again!

Su
Review №96

Great staff! Always very helpful. Approachable and generous management. Would refer anyone interested in Chrysler, Dodge, Jeep, or Ram to Stanley!

Su
Review №97

Everyone is kind and helpful,treats you like old friends and Colton and the service department are the best..its hard to find people and service like this..

Me
Review №98

We had a great experience with Marcus at Stanley Dodge! Friendly and knowledgeable without being pushy.

Mo
Review №99

Kendall Cogburn was amazing and delightful to speak with. She was very informative and punctual.

Ka
Review №100

I got the car I always wanted! It couldnt have happened without Stanley Dodge! Thank you Jose Mares, and everyone for the great customer service! If anyone wants or needs a new car this is the place to go!

Information
34 Photos
100 Comments
4.6 Rating
  • Address:1003 W Commerce St, Brownwood, TX 76801, United States
  • Site:http://www.stanleycdjrbrownwood.com/
  • Phone:+1 325-643-2616
Categories
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:Closed
  • Saturday:8AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations