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D-Tronics Inc
1605 Resaca Vlg, Brownsville, TX 78521, United States
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D-Tronics Inc
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Er
Review №1

I had my seats re- upholstered at d-tropics and I could not be happier. Service provided was exceptional, employee morale was very high and employees expressed a passion for their work.Great job keep it up! I definitely will be back

Ni
Review №2

Great service had me in and out with exactly what I needed. Andres is the best!

To
Review №3

I’ve had multiple cars worked on here. They are always knowledgeable and professional. They put LED lights a back up camera, and fixed the alarm system this last time. All work was done professionally and I’m very happy with the results.

Wi
Review №4

If I could award more stars, I definitely would! Outstanding customer service as well as excellent products for a fair price. Marco and Ernesto worked on my vehicle and they did a great job! I would also like to thank David for his contributions as well. These employees demonstrated the finest customer service and I appreciated that! I will be returning for future services and I highly recommend this business. A+ all around!

Ju
Review №5

Had a couple people recommend this place and now I know why! David had all the information we needed and answered all of our questions and showed us all of our options and didn’t just try to up sell us to make a quick buck. We will definitely be back in the future and be telling our friends!

st
Review №6

Great service and attention to your every need, my trucks sound system will blow your ears and mind. highly recommend !!!

Te
Review №7

Overall a decent place. They don’t provide much options of brands but they can show you the right way. Sometimes a little rude if you are window shopping or new to car audio and trying to perfect your set up. They try and make it fast and get you out with what they prefer not what you want. (Sometimes)

Li
Review №8

Great service by mr danny, got the stereo i really needed.

An
Review №9

Helpful staff. They take time to explain everything.

Da
Review №10

Went there and the people very friendly and explain just what I was looking for at my price range didnt try to sell me on something that I dont need honesty is what I like

Ad
Review №11

Great service and great pricing. They have done four of our vehicles and have never disappointed. Highly recommend!!

Lo
Review №12

Great service!I bought an audio system for my car about 10 years ago. I have since changed vehicles and transferred the system myself. Through time, my subwoofer system went out. I went back to D-tronics to 3 separate times recently looking for advice to solve the problem myself. Andres helped me out each time, and even on a day that I came in right at closing time he stayed after the shop was closed to help me solve my issue. Turns out my subwoofer was toast and I was able to make a new purchase.

Th
Review №13

So heres the deal, I end up getting a call from D-tronics , I took it in on Saturday, so lets seeOmg after everything I get a call, its basically smoke up my brown eye but I will be there when they open the doors in the morning..Pray for me 🙏 I have a short fuse for bull s***Quick run down on these scamersc.Windows Tented, bubbles.Now the good news..$2500 worth of components and service and I end up with a POS..JVC 7 Head unit, had to replace my brand new phone in order for it to work, definitely customers falt, hint maybe they should test the product first or gain some more knowledge.Viper alarm system, has a mind of its own I have to use my keys more then I use the remote..5 exterior LED lights must be working with the viper alarm system because they dont work most of the time either, although they come on with out any help from time to time.All the toggles are feeling the pain as well some work some dont, more D-Tronics magic.Provided backup camera from Amazon, works perfectly...Now for the really good stuff..This was a new 32k GMC van :Alternator will not provide the correct voltage, they said it was fixed but nope..Abs and traction control are feeling the magic as well I get to enjoy seeing them lights on my dashboard now.I have no working lights in the van unless I turn them on. Super convenient..And last but not least I have a hole in my dashboard for no reason at all.Dealing with this bunch of clowns is just plain stupid. First the manager basically called me a lier a few times , they had my car for two 12 hour days and the system is still not working.Totally dont have any people skills or customer service.Now if you got this far, your thinking Im acting like a jerk, well I gave them lots of money and opportunity to get it working and I was pretty cool with everyone from the sales people to the installers, spending 24 hours between Fri and Saturday 12 hours a day you definitely get to meet the people.So check it out...Out of all the work and components I purchased the one thing that is working is the camera that came from Amazon..Oh yeah and the guy telll me dont worry its under warranty, I thought maybe my eyes popped out, so Im thinking nice you warranty your crappy work.I dont know, do what you want, but I think the place is a total scam, and now I have a crappy van to go with my crappy D-TRONICS system..Something is wrong with this picture..

LU
Review №14

Great customer service and pricing.

Bi
Review №15

Great Service by David. All the staff Is nice and the place looks great.

Se
Review №16

Andres was a huge help and I love my new head unit!

Je
Review №17

Friendly knowledgeable staff And they didnt mind me hanging out there all day waiting for my vehicle

dn
Review №18

Ive taken several vehicles to this location and have never been disappointed. Marco, Victor, Danny, and the rest of the guys are very knowledgeable and, best of all, laid-back. Theyve always been very helpful in showing me the available options and making recommendations with no pressure or hassle. From stereo systems and speakers to window tint, from my exotic vehicles to my daily driver, their work has been top notch and professional.

Ga
Review №19

David was really helpful and gave me very insightful information about a problem I had.

Ai
Review №20

Great help and understanding 💕 easy finding what i wanted and everyone was helpful and friendly 💕 will go again 🖤💜

Mi
Review №21

Love D-Tronics. Really enjoy looking at the equipment. Employees are knowledgeable about what they have and all. Cant wait to go again and buy more car audio stuff.

Ro
Review №22

I was promised that my suv would be ready within two days. PROMISED TIME NOT TRUE!!! They also told me that it would be an easy and fast installation / NOT TRUE!! Then they try to add other items without giving you all the information in pricing!! I don’t recommend this business!!!!! It’s the first and last time I shop at that so called business!!!!!

Tw
Review №23

A+ with danny from brownsville, recommend him alot when you swing by to dtronics store

Iv
Review №24

Great service with dany from brownsville, alot of knowledge from car audio

Le
Review №25

The first time i came here, I did not have the greatest experience, but then I spoke to Jonathan! Jonathan helped me every step of the way, and communicatedto me everything that was being done or what was going to be done. I recommend to anyone who goes to D-Tronics in Brownsville or Harlingen, to look for Jonathan for your sales rep. Will definitely be coming back to Jonathan for any future endeavors for my truck!

Er
Review №26

They staff were verte helpful and attentative yo what we wanted...

Mi
Review №27

Love d tronics I only take my cars there...

Sa
Review №28

Great service! Everyone so nice

Vi
Review №29

Best place to get car alarm got mine in 2012 still honoring installation keep invoice required new system prizey staff friendly clean show room also do audio

de
Review №30

They have great customer service. They are very knowledgeable in every aspect.

Bl
Review №31

Would of been nice to go inside with no customers a locked door. what a business its 430pm on 9/16, Wednesday. must of closed early.

B.
Review №32

Best place to go to best customer service. As soon as you enter the door they’re there yo greet you all the way to the service itself. 1000000/10

A
Review №33

Fast and friendly staff answered all my questions and got the job done definitely will be back for more audio equipment!

Ad
Review №34

Thank you very much for the help Marco

Ju
Review №35

I love it here i just got in and Marcos greeted with a smile. He was knowledgeable. I only went for tint windows. I recommended it to everyone to come on by. They have good specials. Take the advantage of it. Go ahead and ask for my main man Marcos.

Da
Review №36

Great advice from andres. Helped me pick what I need while meeting my budget.

Ot
Review №37

Great service!! Awesome products and deals.

An
Review №38

Awesome customer service they understood what i wanted when i told them what type of sound quality i like. Their tint is the best in the market also you cant go bad with 3m window tint. Overall its a 5 stars for me keep up the great work guys.

Al
Review №39

Took my Jeep to get tinted windows. Received great customer service from Marco. Job was well done. High quality tinted windows. Really recommended this place.

Sm
Review №40

Knowledgable people good prices on items just think they are way up there on their labor for instalation .

jo
Review №41

So the whole sound setup was incredibly amazingly. I would recommend anyone to give dtronics a chance!! Would definitely be coming back again💯

Ch
Review №42

These guys took great care of me. Got my system installed in a rush and they had no problems getting the job dob!

Sa
Review №43

Great place for your bass and tinted needs. Jonathon was very helpful with all my issues.

Je
Review №44

Best place to get your ride worked on.

Br
Review №45

Great service all the time, have been using D Tronics since I had my first vehicle always top of the line products! Highly recommended!

El
Review №46

Great Service and AMAZING STAFF I was helped by Marco and he is very experienced and has great patience, I came all the way from Corpus Christi just to get my new radio at D-Tronics at Brownsville. I Highly recommend this place to everyone for any new upgrades or special add ons for your veichle. You will be very satisfied with their work. 👌😀👍

Al
Review №47

Honestly I would recommend going to the one in Harlingen its way better and they know how to treat there customers. Brownsville location dont know how to treat and greet a customer dont go to Brownsville location.

Ka
Review №48

Love the customer service. Got help from Santana. Everybody there seems to know exactly what they’re doing. Very impressed with their work.

Ju
Review №49

Outstanding customer service! Shout out to Marco and Jonathan for helping me with my 2012 Mustang 10/10 recommend this location.

Ha
Review №50

Great staff and awesome quality work. Will definitely recommend! They stand behind their work both in audio and tint! Keep it up guys.

Ma
Review №51

D-tronics is a great place to come and get your adio needs. I been coming for years now and still see the same sales person. They have great customer service.

Ol
Review №52

I went to buy a radio i got attended by Marco i like the way he explained to me about the product and knowledge how it works very good experience

Es
Review №53

Had a great experience! Got a new truck alarm and tint. Both additions are great. Good knowledge and customer service.

Iv
Review №54

Friendly environment and staff recommended

Ca
Review №55

Awesome help and super great prices🤩

Re
Review №56

Great service. Quick service. No complaints.

Ja
Review №57

Great service and very helpful on my new stereo Santana explained all the features to my new stereo and back up camera system. Well recommended.

Ro
Review №58

Had some work done to my truck . Make it short and easy. I could have got it done better at a little mom and pop shop.

Ra
Review №59

Worst service ever, walked in an nobody helped me. Waited over 20 min and got ignored. Will never do business at the Brownsville location nor recommend anybody to go there

Ma
Review №60

Always friendly staff do all they can to help you out and leave happy with your purchase! Marco Sanchez is always very kind and respectful knows his product

Ar
Review №61

Great place to buy all your car audio needs, tint and just about any accessories you need for your car! Cant recommend this place enough they have friendly knowledgeable specialists that can point you in the right direction.

Ch
Review №62

Great staff. They’ll take the time to make sure you feel confident with your purchase.

Je
Review №63

Fast service and good installation of window tint, still waiting the week for the bubbles to disappear, but overall a very good experience with them.

Fr
Review №64

Was provided AWESOME service by salesperson Felipe. My problem was addressed right away by the their expert staff. Had problem with a speaker not operating fixed right free of charge.

Se
Review №65

Lots of radios to choose from. Awesome service and great experience

Gu
Review №66

Im a major fan of D-Tronics! There knowledge is very helpful and it helps you make a decision with what you want. Very nice staff and they work as one. Im very impressed with D-Tronics! Thank you D-Tronics!!!

Ca
Review №67

The Brownsville location has a high level of experience to make any installation very nice. They do require the time necessary for the best of completion finishes.

Ti
Review №68

Got my car tinted a while back these guys did an amazing job, highly recommend these guys to anyone that is in need of their services

Ma
Review №69

Was told to come early, was the person with an order/ tint on Windows. Its going on four hours and four cars later and still they are not done. See all nice and polite salesperson and I had to get the worse😵😠

Je
Review №70

Great customer service, got a lot of information quick and easy. Talked to Marco, great experience!

Jo
Review №71

Great staff and will always received great service, I recommend this location to everyone.

St
Review №72

Great fast service highly recommend this place.

La
Review №73

Fast and friendly service, staff members were very knowledgeable,

Pe
Review №74

Ask for Victor, he goes out his way to help you out!

Da
Review №75

Had a great experience at Dtronics every salesman was very knowledgeable and super polite. Way way way better that Best Buy. 5 stars keep up the great work

Ar
Review №76

They got great customer service as well as very knowledgeable. Got specials pretty often.

mi
Review №77

Bass, bass and more bass oh yeah and window tint. Beto is my salesman he knows what I like and wont sell me anything I dont need.

Lu
Review №78

Amazing customer service, Andres helped out a lot!!

ju
Review №79

Went there gave us a good deal, alarm and system santana the dtronics associate help us choose a good alarm system and audio system also . Will be coming back again thanks santana for helping us out. Any body looking for an alarm or audio system come to dtronics and ask for santana he will help out in choosing the best system.

Ma
Review №80

Came to get radio installed and got what I asked for. Customer service was great I recommend it.

Be
Review №81

Just stopped by for info for my car radio. Two guys left the building, followed me to the car and advised me on what I needed to do for it. Great service.

Ga
Review №82

Helped with fast finance, and nice speakers

Ep
Review №83

Great deal, great costumer service and great experience in my visit.

Jo
Review №84

If you want a professional radio installation I wouldnt go anywhere else. Why pay for an original radio for $1500.00 when u can buy a cooler radio and sound system for less than that.

Ga
Review №85

Great customer service. Thanks

Ki
Review №86

Great variety of options, and friendly helpful staff

He
Review №87

And its the best place to trust your audio? Pfft

Ja
Review №88

Great service friendly staff.

Ke
Review №89

Marco helped me out today answering all my questions and needs will be coming back.

Be
Review №90

At first the guy said that within 7 days i could return the item back for a refund as long as it wasnt used, i tried to return a set of speakers and he said that due to store policy i wasnt able yo return for a refund but only a partial store credit. Of course the day i bought it he said full refund and never did he mention that not recommended it is a total scam what they do at that store

Pe
Review №91

Great service. Very knowledgeable technicians.

Er
Review №92

My friend had an issue with a speaker he bought from there he called and they replaced it that same day.. customer service is great

Gu
Review №93

Gas very good

Ra
Review №94

It was done professionally and fast

Se
Review №95

Great service!

Ed
Review №96

Good service

Ed
Review №97

Nice window film

Se
Review №98

Very professional!

Er
Review №99

The guy was not very knowledgeable.

Ru
Review №100

Good service

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1605 Resaca Vlg, Brownsville, TX 78521, United States
  • Site:http://www.d-tronics.com/
  • Phone:+1 956-544-1998
Categories
  • Car stereo store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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