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Bath & Body Works
4778 Ridge Rd SPACE 12, Brooklyn, OH 44144, United States
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Bath & Body Works
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Pa
Review β„–1

I Love this bath &body works and the employees are wonderful they are so helpful.πŸ¦‹

CI
Review β„–2

75%off this week ladies go get your scent everything smells delicious 🀀

La
Review β„–3

They are absolutely the best I love bath and body works and I always shop here and actually I’ve just gotten a good opportunity to work with them and all of the employees are sweet and nice I highly recommend them everyday

Cr
Review β„–4

Love, love Bath & Body Works! Theres a large variety of items, the customer service is great, they have men working to aid with male and unisex fragrances and waiting to get checked out is expedient! Thanks for great service!

Br
Review β„–5

I called before going in regarding a pick up order and the lady was very helpful. When I walked into the store I was greeted by the associates who were all very friendly. I spent some time smelling a bunch of candles and hand sanitizers. An associate asked if I was finding everything alright, without hovering or being pushy. They had a ton of stock. I will return to this location.

Sa
Review β„–6

Im here so often its honestly embarrassing lol! The employees are ALWAYS phenomenal, its like they never have a bad day! Jenn is always at the door with the biggest smile, and the warmest welcome when I walk in! I blind ordered a few scents online after reading reviews, and didnt really like them. I came back to see about replacing them, and Jenn was AMAZING yet again! She went above and beyond, and made it super easy for me to switch to a scent that I loved. Day made!

Mi
Review β„–7

Anyone else COMPLETELY fed up with bbw lately?? No new scents, just recycled scents year after year. Selling candles without lids this year?? Not everyone burns their candles when they buy them BBW. Most of us have a cache. How can you preserve a candle without a lid? Every fall candle I purchased this year has smelled great on cold but when lit there was zero throw or they had a plastic synthetic smell that you get when you buy cheap candles. It has been this way for about 2 years now. Price increases as of late. Sale price increases and not just a small increase. The fall tote that actually had no tote bag this year was now $35 instead of $30 and had the same scents in it that bbw has had forever. If your confused, Im talking about the tote bag of goodies they sell once a season with a $30 purchase for $30. I have been a customer for more than 2 decades and have never seen it this bad before. I need to find a new company to buy my plug-ins, candles, and soaps. I spend wayyyy too much money on this stuff to be continually dissapointed. Shame on you BBW. I know your not hurting for money or business. If anything you are more popular than ever even though the quality has been lacking. Others see it to and you will loose customers eventually if you keep it up.

Ni
Review β„–8

Love shopping here! Awesome staff, great scents for all seasons!

Jo
Review β„–9

Very nice staff and help full.

He
Review β„–10

I just left from there and Jenn was super helpful n super nice. She helped me find a variety of different items for a work event. She even put together a nice gift box for me when she didnt have to. It turned out so nice, so thank u!

Pa
Review β„–11

The store is always well stocked. I found everything I needed and more. All the attendants are very polite and helpful and extremely friendly. Every time I have been there they have gone out of their way to help someone. Today a older gentleman had a list and was trying to find something, one of the attendants spend the whole time I was there helping him find the perfect gift offering suggestions and showing everything he wanted to smell and try. I loved to see that.

Mo
Review β„–12

Its bath and body works lol. Always nice! Employees are always nice and helpful.

Mi
Review β„–13

Best service and selection and parking is convenient.

Ti
Review β„–14

The customer service was great and the store was very clean!

Ab
Review β„–15

Great customer service. Best if you shop when a sale is going on.

Ka
Review β„–16

I love this place β€πŸ’•β™₯😍

Je
Review β„–17

The employees r amazing n helpful

Ma
Review β„–18

The employees are always very attentive here but not pushy, and they seem genuinely interested in the products and helping me out.

Ma
Review β„–19

FRIENDLY and ALL THE LATEST STUFF

Ha
Review β„–20

I love everything about this shop. Closer to where I leave and the employees are very helpful. Bought a lot of candle during their candle sale and I’m so happy.

Ma
Review β„–21

Extremely helpful and friendly staff!

Mi
Review β„–22

Staff extremely friendly and helpful. Store is beautifully stocked. Extremely satisfied

Mi
Review β„–23

Everything is so good,place smell nice worker treat you very kind, prices are a little high but is worth it but when you buy and clearance is way better...love itβ™‘β™‘

d'
Review β„–24

I appreciate that they are practicing social distancing. The store was beautifully displayed and the associates were friendly. I always love supporting my local Bath and Body at Ridge Park Square.

De
Review β„–25

Hectic with a big sale they have going. Their sales people are wonderful. Highly recommended

Cl
Review β„–26

Awesome atmosphere. The employees in here are very helpful and will try and get you the best price on deals they have .

Ja
Review β„–27

A good opportunity to combine sale prices along with a couple sets of coupons!

Ce
Review β„–28

Love this place. Friendly

An
Review β„–29

Checking out new smells! This place is always delightful!!!! Very friendly atmosphere and staff was very helpful!

Ka
Review β„–30

They always have what I need. Love their lotions, shower gels, and body sprays!

To
Review β„–31

Stop in for the annual sale, and Maggie was AWSOME!! She was very attentive, helpful, courteous

Ta
Review β„–32

Of course the best place ever! so many great deals and always the best customer service

Ro
Review β„–33

Great Valentines day gifts for my gf

Ap
Review β„–34

I was very, very pleased with ladies who helped me pick the best sprays and candles. I will be returning very soon ☺

Ti
Review β„–35

Amazing as always

ZM
Review β„–36

Great prices.

Ja
Review β„–37

A little pricey. My favorite place for hand soap. The manager is helpful and great at explaining deals. Highly recommend this particular store at Ridgepark Square 44144.

J
Review β„–38

Great customer service

Li
Review β„–39

Love Bath & Body products and always take advantage of their sales. Quality items & a variety of options. The star rating is low as some of the employees at this store lack basic customer service skills. I felt as if I was interrupting their personal time when I asked for help. Other stores I have visited have cheerful, helpful staff.

Ta
Review β„–40

I love this store, the staff sre super friendly and the products are amazing. Treat Yo Self!

Bo
Review β„–41

Love the deals, just not the wait to enter the store.

Br
Review β„–42

Very helpful & friendly staff! Great products and prices!

Ro
Review β„–43

Went there to get foam soap for $3.00 each, plus if you spent $10.00 had a coupon that you get a free gift. Did that...anything up to $14.00. when I first walked in I was greeted and asked if I needed any help and she then showed me where the soap were and asked if I was looking for any peculiar scents, told her and she showed me. Then she said her name is and if I need anything else, let her know and she went on to help someone else. Cashier was wonderful too. Helped me with a question about my coupon and asked how the girl that waited on me did. I said great and off I went. Love Bath and Body.

Di
Review β„–44

Love that store.

Ar
Review β„–45

The store is very well organized and clean, however my displeasure is in the fact that as I shop I am hovered over. All of the employees are very nice but from the moment you walk in, they bombard you with scents they β€œtotally love”. I would totally love to be granted a little space. I will find my way to the products I love most, and then find my way to the checkout counter just fine without being asked a thousand questions and handed a bunch of products that I care nothing about.

Cl
Review β„–46

Good variety of products, helpful employees and quick checkout.

Ок
Review β„–47

This store has a huge choice of everything!!! Love it

Ar
Review β„–48

We were given a 1 hour wait time.

Fe
Review β„–49

Good customer service and nice polite staff.

K
Review β„–50

Horrible,the workers nasty and have a smart mouth. Manager is the same way!.. I will make sure to never shop here and no one I know.

Pr
Review β„–51

The only spot I get my fragrance and lotions from the staff are so polite and knowledgeable about the products their selling

Ki
Review β„–52

Very Close To Home. All The Ladies That Work Here Are Very Helpfull And Take Time To Assist me Thanks Ladies Happy New Year 2020

El
Review β„–53

The service was great nice sales person. She was very helpful to me.

S
Review β„–54

Prices went up from $10 to $12 and $15 dollars. Not worth the useless products they sell. Body sprays do not last long and the lotion does not hydrate.

Ka
Review β„–55

Busy.....great sale going on

Mi
Review β„–56

Good small location nice staff willing to go above and beyond to help you find what you want to wear or have in a candle or give as a gift. Though I feel the company as a whole needs to lower their prices

Ri
Review β„–57

Very expensive and to many smells at once before u even walked in a lady sprayed something and its basically all I could smell I just grabbed something and got out.

Di
Review β„–58

Friendly helpful staff.

Fr
Review β„–59

Good hand and body wash especially when they are on sale. Stock up.

Je
Review β„–60

I love love love the store the fact is is that I can never get a coupon I called the company they say that theyre going to send a coupon out to my house and I have yet to received it for 2 months now also I always check my inbox through my emails and I still get nothing and yet here I am standing in line and I see people with 10 to 15 coupons dropping them on the floor because they have so many of them yet I cant even get one and I shop there quite often I think its highly unfair and its very upsetting to me it drives me nuts quite honestly

La
Review β„–61

Best one ever, totally stocked the sales ladies were wonderful. Love this place!

De
Review β„–62

Staff is SO helpful, friendly and funny. I highly recommend this location. Its rare that people have personalities at work, anymore. You wont tlregret shopping here πŸ˜‰πŸ˜

Ow
Review β„–63

They actually have lotion here! At other locations, all I get is candles and like 2 shelves of lotion and bodywash. They have a nice variety too. Love this location!

Ra
Review β„–64

I love coming to this location it is very close to my home. The staff is very friendly they even remember me when I come in. Maybe its because Im in this location alot. But I love coming in when they have sales and I can use my coupons. The one lady I forgot her name but she helped me alot when I had questions about an aromatherapy bubble bath I think it was the sleep one bc I was having trouble with my 6yr old falling asleep and she said she used it for her 6yr old as well it was nice hearing her advice and hearing how a product helped her personally and hearing her experience with that product. The only thing I dont like is when the staff follows you around the store like your going to steal something

yo
Review β„–65

Love it

Tr
Review β„–66

Found everything I was looking for easily. Staff was very helpful. Always a good experience going there.

Ti
Review β„–67

Great customer service! The sales team ladies always tell you about sales and online coupons. Also, I love their car air fresheners!

Me
Review β„–68

The store was great they were fully stacked I went for the candle sale and they had lots of cashiers ready for the loads of customers they had plenty of products in stock to support the sale and the large groups of people coming in everyone had a good attitude I was even offered coupons

je
Review β„–69

Love all the items they sale here and with 75% off sale going on now I cant buy enough.

Ra
Review β„–70

Its a bit pricy, thats my only complaint. But, they run sales often. Always very clean & organized & staff is helpful & friendly. I love putting their products in my bathroom bc theyre always so fragrant, which I absolutely love.

Ma
Review β„–71

The staff were amazing and really helpful....Will definitely go back there

Jo
Review β„–72

They have very pleasant and helpful employees. They helped me find everything I was looking for. I would recommend them.

SO
Review β„–73

One of my favorite places to shop❀️

Je
Review β„–74

I absolutely πŸ’– the new scent of Bahamas!!! I bought a spray & body cream of that and also Sweet Pea!

Je
Review β„–75

Well stocked store, clerk was helpful, cashier was polite but offered no way to recieve coupons and didnt offer anything toward future purchases. First time that has EVER happened in any store.

Ma
Review β„–76

Very helpful in helping me choose new soaps for my home. She let me smell each scent, very enjoyable!

Te
Review β„–77

Smells so GOOD 😍. Love all the employees, nice and helpful!

Ta
Review β„–78

It was a great experience, it was mine first time there.

Da
Review β„–79

Nice but didnt have what I needed

Sa
Review β„–80

My most favorite store of all! Always get mailed and/or emailed good coupons!!!

Me
Review β„–81

Went during a busy sale day and the employees were very helpful and the line went quickly!

Sa
Review β„–82

This is my favorite place of course and the customer service is great

K.
Review β„–83

Staff was friendly but the selection of BBW items in the store could have been better.

D
Review β„–84

Friendly customer service

Ma
Review β„–85

Kiara is awesome and Maggie was very nice!! Jenns group is outstanding and this is the only BBW I shop at!!!

Lo
Review β„–86

The girls were very helpful and friendly but the store is very small.

xS
Review β„–87

I like coming to this location because of the fact that it is so convienent and close to me however, EVERYTIMEEEE I go in there I’m harassed my associates! They hover over me offering me a bunch of products that I actually can’t stand the smell of and then they tell me their name, but still stand right next to me instead of going to find something else to do or someone else to help. And the associate Jessica is the worst I don’t need to feel her breathing down my neck, or watching me from the other side as if I’m stealing something when I come in there and spend good money every time and because of her and other associates like her I end up going all the way out to the Avon location because at least I can breathe and don’t feel eyeballs burning through me. If they can change the way the associates force scents down your throat and stop them from hovering I’d consider going back!

Te
Review β„–88

Always a great staff working.

St
Review β„–89

Had a great experience when shopping at one of my favorite stores! Helpful and so friendly the staff is!

Ad
Review β„–90

This one is always clean and stocked. The staff are helpful and remember you.

JE
Review β„–91

Everyone was super friendly. Good shopping experience!

Jo
Review β„–92

Too fruity, too flowery, nothing suitable for men.

Am
Review β„–93

I ways love shopping here and wish they would have the fall scents all the time!

Ap
Review β„–94

Love it!

Ch
Review β„–95

Always smells great! Best coupons😍

Ch
Review β„–96

Very friendly people and also had great selection a product

Da
Review β„–97

A little pricey on some of the items. A lot of nice Brands that you may not find elsewhere

To
Review β„–98

The staff is very welcoming & helpful. I have been to this location several times & it doesnt seem to have the verity of products as some of the other locations( in my opinion)

Ja
Review β„–99

Wonderful good customer services. Wonderful ladies love helping out

sa
Review β„–100

Love there body lotions good service

Information
23 Photos
100 Comments
4.6 Rating
  • Address:4778 Ridge Rd SPACE 12, Brooklyn, OH 44144, United States
  • Site:https://www.bathandbodyworks.com/?cm_mmc=local_BBW01638
  • Phone:+1 216-635-0775
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–6PM
  • Friday:9AM–7PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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