Michaels is like going to church for me. I am amazed at all the cool stuff they have to create with. I also think it helps me budget my SSDI benefits better because some things there that I want I need to save for.

Nice selection, well-stocked shelves, very organized inside, and the staff are helpful. It’s (usually) great!UPDATE: we drove over to this location tonight and arrived at 8:30, which was a full 30 minutes prior to close. The security guard outside wouldn’t let us in and told us they’re closed. You should post accurate hours on Google and your website so people don’t drive over assuming you’re still open.

It an art wonderland! They have everything you need when the creative urge stricks

We love this place, they have everything including cooking itemsand jello molds. They have all the crafts. They are not crowded, have nice selections, and are well stocked. They also have polite, and knowledgeable staff.Lots of parking + handicap parking and front access.Wear a mask because no matteryour skill level, you must wear amask if you want to shop for thegoodies.

The store was not very busy. Many of the shelves were bare with boxes of inventory sitting in the isles, making it difficult to navigate some of them. I was able to check in and out quickly as the store was unusually quiet. They did not have everything I was looking for in stock. The staff I encountered was friendly and cheerful.

Dont know why they closed our local store. But, no worries, Im certain theres more close by. Lots of Crafty people in my family. Michaels is a necessity.

Line wrapped around the store. Must be extremelyUnderstaffed. The staff was a little rude when I was trying to find something but they were probably super stressed. Bare shelves everywhere, I couldn’t find exactly what I was looking for in anything. However, it said online that all these items were available which is a bit confusing

Even though there are two other Michaels locations closer to my home, this is the location that I always go to. It is always well-stocked and clean. The employees are also very helpful.

My husband and I had planned to meet at Brooklyn center Michaels, as we had a return to make, but we both had return items, from the same reciept in our respective vehicles, but I had the reciept with me. We also had a birthday gift that we were then, going to purchase, at Michaels, with the refund.He got there first, and after waiting awhile and not hearing from me, he went in and returned the items he had without a reciept. He gave them his i.d. which they scanned and put through their fraud prevention database, and gave him the refund on a merchandise credit card. This is exactly how their return policy states it will work when returning without a reciept.When I arrived minutes later, and I realized I also didnt have the reciept with me, I went inside to do the same with the rest of the return items.Instead, without running my i.d. or really looking at what I was returning, the cashier informed me that they didnt do recieptless returns, and that I would have to have my credit card (which wouldnt be happening, being I had made the original purchase in cash), or be a rewards member and my purchase would have had to be made using that rewards membership (a member, I am not.) Knowing this information to be false as of 7 minutes prior to that, I asked to see the manager, whom arrived shortly and told me the same thing. She doubled down by saying they havent done recieptless returns using only an I.d in years at this location.Dont expect to be treated fairly at Michaels, or have them honor their own return policy.

Location is rarely crowded.This is great because there is plenty of social distancing space to peruse the merchandise and fill up your basket!It can also be a bit distressing because there is plenty of social distancing space to peruse the merchandise and fill up your basket!

Staff is always friendly and helpful. Reason I gave it 4/5 stars is because they seem to be out of stock of the things I go there to buy or interested in buying, too frequently

I take children to Micheals pretty much every weekend...the best priced art supplies...

Great service, good sales, so many options for cool hobbies to stay home & stay safe creating with!

Great store. Always has materials for my projects.A little expensive, but they have almost everything and good quality materials.

The Brooklyn Center Michaels was a pleasant surprise. I only visited because my neighborhood Michaels (Coon Rapids/Fridley) is closing. However, I was happy to see the upgrades at the BC location! The only thing that could have made this experience better would be if the store associates on the floor acknowledged my existence. Ill be back :)

Its Michaels. There were several things out of stock, but otherwise it was great.

50% off sale in Brooklyn center

Great store,clean ,decently stocked with product and staff is nice as well.

My mom was able to find many things

They had exactly what I wanted and they were all very helpful.

Its too bad this location is closing. I liked the friendly, helpful staff.

Got what i needed at a fair price, staff did not hassle me about being in recovery from a brain surgery which is sadly a rarity, but much appreciated

They had what i needed , and a great sale on a large scented candle in a jar two. Bucks. Now Ill see how good they smell when i get home

Going out of business, so killer deals... but Everything was gone, except the small Christmas trees. Dont need one of those!

I went to this location and was walking up to the door at 7:15 tonight. A worker was walking out and she yelled “we’re closed!” She said they had too many people and they close at nine. She was quite rude and I didn’t understand why they were closing two hours before the listed time. I drove 20 minutes to get there, so I was a bit frustrated.

We were looking for an item that showed in stock on the Michaels website, but couldnt find it when we went to the store. We couldnt find anyone to help, so asked the cashier. They didnt seem too interested in helping and said they were out. So we left. Disappointing.

Great selection of creative things. Keeps me painting and from insanity.

Very helpful staff and are able to point you where you need to go. Also, I was approached several times to make sure if I had any questions I needed answered. So that was definitely a plus!

Great selection of holiday decor and supplies for the hobbyists.

Had exactly what I was looking for. Rewards program needs fixing.

Staff is always friendly and helpful here. Wish there was more selection in some sections

Holiday season plenty of help to ask questions. Store is clean. Got very good deals. My go to craft store =)

Some of the products seem to be made cheaply. I bought a trendy fanny pack from here and it broke after first use. However, this is a great place for your creativity to flow! Theres a knowledgeable staff always willing to help you find the right product to make your artistic visions come to life. This store relocated from Crystal in the past couple years. The Brooklyn Center location is very clean and organized.

The customer service person was so helpful and patient with me! I had lots of questions and she took the time to answer them while offering options that would most likely for my project.

Things are pricey compared to some places, that said the selection is really good and the staff are friendly enough. Only thing I have trouble with is finding staff, a lot of times you have to track them down.

I rushed in last minute within a half hour of closing and Anne (I think her name was) greeted me at the door and immediately offered friendly service. She quickly was able to look up the items, walked me to the aisle and found extra for me. Michaels has always had friendly staff but this location really stood out. It seemed to be one of the larger ones in the area too. Five stars for sure!

They are stocked with what they have its just that they dont have a whole bunch. Also, this one doesnt appear to have Montana spray paint. I look for this low-pressure spray paint wherever I can find it. Great for precision aresol artsy stuff. The Michaels in Rosedale has it do whats the deal? The staff is a little thin here but are generally a decent group.

Nice clean store. Fast check out and everything was easy to find.

Came in for a last minute pickup of a few items. This location is always well stocked and the service is exceptional. ✨Jasmine✨ thank you for your unparalled service! Your energy, helpfulness and kindness made my day that much better!

Its always a fun place to stroll through & get ideas. Great choice of products.

Great place for arts and crafts. get those God given creative juices flowing and start a family project. our whole family bought canvases and acrylic paint and did red + white + blue themed art.

Better than hobby lobby.

Very upset. This place is not transgender friendly. My friend had a person who worked here followed her through store and after being told she didnt need help. The women continued to follow her til she was done shopping and went to the register. The women made her so uncomfortable that she didnt purchase the paint she wanted. Very disappointed in their customer service. To treat someone different because of their appearance is despicable.

Havent been to a store before as a Rewards Member before, and the app in my phone. So, I was still getting used to the way I was to read the app and the coupons applicable toward my purchase. The cashier Roberta was very cool about my confusion, and pretty much said she would take care of me. She made sure my rewards account was open and that I got the discounts! Such AWESOME customer service! This will be my designated store for crafty stuff.

The store was a complete mess could not find anything

Stop by picked some new micron pen and few other items and found the perfect bag for my pens. The cashier mad sure I got 30% off my total bill.

They have Montana Gold pretty reasonably priced if you use the coupon.

I love how many different options you have for crafts

Micheals is what it is. A bit overpriced but thats what you expect from these stores. Helpful staff.

Clean great service enjoyable shopping experience

I love all Michaels but this one is newer and you can tell. Nice, newer store with good selection. Im not a fan of the parking lot, but otherwise, I have no complaints.

After asking for help, the Associate located the items I needed pleasantly. I was checked out by Roberta, she was very pleasant also.

The custom framing area does great work. Id give it a higher rating, but lately it seems that the overall store is quite under staffed. Finding assistance can be quite difficult.

Love all the things on the store. Great deals and coupons

It appears to be a pretty good place for crafts and small items for your home.

I love this location because its has bright lighting inside, always clean inside the store and outside of it. The staff has excellent customer service and they are very easy to find for assistance. Im an artist and a very crafty person and I find everything I need at Michaels. Again, I love this location.

Always ALWAYS check for coupons before you set foot in this store. Digital coupons or print coupons... Never purchase anything without doing that first. Oftentimes they have 40% off. And.... If you dont have a coupon, You could even buy a cheap y priced item and get receipt with coupon on bottom for 40%off.Staff has always been excellent at this location, asking if I need help. Parking is shared with the other strip mall stores, Five Below, etc.

I love Michaels. The store is clean and the cashier is always sweet and helpful. Not to mention what I went in for today was 60% off!

Planner section was very messy. Left without buying anything. I enjoy going to this location.

It was a good shopping day at Michaels. They had what we wanted and we were able to use coupons and the app

I Love how big this store is!!

I stole a pink pen....I LOVE YOUR STORE HOWEVER..... next I cone ill but 20 ...to make up for it.... Ugh ...glup...😱😬😲😱

Love love love.. I love getting the pain by numbers... Also we guildan t shirts.. Love when they are on sale....

Not my fave location, but most of the workers at least try to be helpful and maybe smile :/

Not enough employees. The ones working were very nice...not their faults. The gentleman took me to what I was looking for

Theres so much to look at! The place is well organized. Beware, coming here you might spend more than you need and spend a whole afternoon looking at pretty decor.

Excellent people very friendly very helpful!! Smile on all faces a nice thing to see!!! Manger is the most amazing person!!!! She was so informative and cared about my needs for my project, just amazing experience !

Get alot out of there

Good place but Im not a crafty person.

It has good clearance sales

Please please please correct your address on google maps. Driving all the way here only to be led to a residential neighborhood and to find out you’re ten minutes away is not fun.

A bit on the expensive side but the store itself is pretty nice

All the perks of a Michaels - crafts supplies, fun purchases, home decor - plus this has been the only location which has ever restocked those disposable sheets for the changing table.

Its no different than any other experience for the most part.

The shelves were clean and meat. The staff was nice and seemed eager to help.

Order 2 half gallon mason jar, they only do curb side pick up now. Place order at 12pm and still not confirmation to pick up items at 4:30pm. Call store, no one picks up. Must be very hard to fill an order of 2 mason jars.

Great food and service! Nice people!

Very friendly staff and always willing to help.

Great prices, great sales, great variety of items to choose from. And if you need help, the staff is readily available

So here’s what happened when I tried to get to this michaels that doesn’t actually exist. I was gonna take the 22 bus but there was a train so the bus didn’t go to my stop. I decided to walk. It took me an hour. I get to where it SAID this michaels was. IT WASNT THERE!!!!!! I walked for an hour for nothing

Cashiers are distracted and lazy. One younger gal likes to initiate inappropriate or off topic conversation and has no sense of when the customer is done talking. So awkward. Extremely slow too!Another one expected me to lift every item up so she could scan them. Then handed them back to me rather than put them in a bag like I had already requested. Twice. Very frustrating. Not too mention she was talking on her phone to her husband during the transaction so I couldnt tell what she was directing towards me or not. (Had a Bluetooth bud in her ear)One by one the stores in that shopping area are driving me out by incompetent employees.

I know how I am in stores like this, so I had a very specific list of things I wanted. Not only did they have the exact items I wanted, just steps from the front door, the items were on sale - 60% off! Call it kismet, fate, whatever....I call it, Awesome! Ill be back, soon.

Very festive store (they are in the Halloween spirit) and they have lots of cool clearence deals.

One of the best stores for art supplies. Weekly deals can save you a lot.

Not great layout, but staff is helpful and prices are decent.

You can always find something at Michaels to buy.

Favorite location to shop at!!!! Good customer service.... For me. Atleast🤷🏾

Wonderful staff they ask you if you need help with anything before you can ask. They reminded me of my current coupons. They just need crushed glass at this location though.

Very good selection

THIS LOCATION CLOSED ON APRIL 10. THEIR WEBSITE WILL STILL LET YOU ORDER FROM THERE FOR CURBSIDE PICK-UP. YOU END UP GETTING THE RUNAROUND AND YOU WILL GET CHARGED AND NEVER GET YOUR PRODUCT.

Good stuff if you like to do crafts they have a little bit of everything dont forget to check online for a coupon

Great deals on art supplies. It is my go to place for acrylic pouring paint and canvases.

Ok place still no Christmas items yet to make crafts with

Love getting my nail gems and glitter and other accessories here!! You cant beat the prices anywhere!

Love love Michaels ho every other week

Address is wrong and took me to a residential area, called and talked to a cashier who told me theyre at 1300 Shingle Creek Crossway, right next to the Walmart.

A beautiful new store. One of their larger ones so the variety of items is excellent.

A good place to get craft supplies and kits of all kinds

This location is very organized and the staff are very helpful and knowledgeable.

Great place. If you cant find something here to make or do, you have no imagination.