(Not a paid review). Overall great experience. Gus was very knowledgeable on mattresses and who he is selling to. They do deliveries, have a warranty on the mattress for 10 years also. You can also buy mattress protectors, box springs and a few more bed related items. I did not feel like they pressured me to spend more money when I was purchasing. Appointments are great because you can pick out a mattress without other customers getting in the way. Would recommend for anyone looking for a mattress.

Kandy was so great to work with! She explained the differences in mattresses and was extremely friendly and made you feel at ease. We were able to take our time and try them out to find the perfect mattress for us! She was very flexible with appointment time and pickup time which helped us tremendously . I would absolutely recommend shopping here!

Went in looking for a new bed for my son who is moving to go to college and it was overall a GREAT experience! They are very knowledgeable about all their products which also include pillows and mattress protectors! They have a great variety of mattresses and the buying experience was hassle free! Will definitely be back. Thank you!

This place is amazing i went in there looking for a bed for me and my son was financed right away. Communication was excellent any questions we had she had answered within the hour! i will continue to go through them for future beds! She helped me load and even provided straps to ensure i made it home without issue. All around Top shelf service! highly recommended!!

This was the easiest way ever to purchase a new mattress! Gus was the best! He was very knowledgeable! Thanks!

Great experience! Friendly, helpful and we found a great mattress for a reasonable price for our son. Thank you!

Gus was great! He came in on short notice and was able to help us find the perfect bed we were looking for. The process was super easy with no hassle at all!!

Amazing service fast and affordable and they deliver sleeping like a baby i just want to say thanks you made my nights !

Kandy was very very polite and informational about all the options. The process was very quick and everyone was very helpful with loading the mattress as well. Would recommend!

Definitely doing business again in the future! Incredibly nice lady and the beds are just as you could ask for.

I really liked the service I received from Gus. He was very helpful with finding me the right bed. And helping me get started to see what price range I qualify for. Thank you!

Gus treated us amazing! He came in at a very short notice was straight to the point answered all our questions without beating around the bush. I recommend him to anyone looking for new beds!!! Thank you gus!!! Very much appreciated!!

Kandy was great, the store is great. You are not going to beat their prices. I was also lucky enough to get delivery the same day.

Very friendly and easy customer service. Bought a great quality queen mattress set, just in time for guests coming into town!

Awesome customer service!! These guys really know their stuff. Love being able to schedule appointments after normal business hours. Buy your beds here!!

Excellent service, price, and a variety of selection! Though there was an accidental mistake with an order my family made for a mattress, the mistake was fixed and compensated for accordingly.

Prompt and courteous service. Selection is good and my mattress is very comfortable. I would buy again from Mattress By Appointment.

Best mattress place I ever came to they were very helpful in deciding on what I needed or what I wanted sales person very respectful and very helpful

Looking a quality king size bed..many options and friendly service! Thanks!

Awesome experience buying my first new mattress. Gus was very helpful, knowledgeable, and easy to talk to. We were able to pick out our mattress and be out the door in about 45 minutes! Definitely would go there again

Bought a new mattress a few weeks ago, it was supposed to be the softest one they had but I feel like Im sleeping in a jail cell bed. Its a good thing I kept the old mattress so I had something to fall back on. Absolute refusal for any sort of refund or exchange which they dont tell you when you purchase. Basically $1500 wasted. UPDATE. Almost two weeks to the day the box spring is now breaking

Love love love it! bed is super comfy and affordable! Staff was also very nice and helpful!

We had a good experience shopping with them. They gave us the information, allowed us to shop, and answered our questions. Not pushy at all. I would go back again.

Gus was such a pleasure to work with. Friendly and a clean environment. He worked through all our questions and treated us like family. Mattress by Appointment is the group to work with. Their worth the time, the prices are right.

Good customer service and awesome prices. Love it !

Had a great experience purchasing a new mattress. Kandy was patient with my husband and I as we tried out all the mattresses and asked a million questions! Excited to sleep on our new mattress! Thanks again!

Very pleasant and easy experience! Gus was very nice to work with!

Kandy is a very pleasant person. She is very well versed on their products. Very accommodating!

Nice and friendly staff, great prices !

Gus is an awesome sales man. Thank you very much.

Great and friend place. Love Selection. Found our mattress in the first ten minutes. Thanks great place

Good quality mattresses at a good price! Was in and out in 30 minutes very helpful and easy to work with definitely recommend

Excellent experience in purchasing a mattress. Kandy is very knowledgeable and provides great customer service. Easy to set-up appointment and prices are always good. Thanks for making it easy!

Went to find a mattress for our new home, the appointment was easy to set up! We got there and within 20 minutes we found a mattress we loved, at a great price, and even got to take it home with us when we left!

Awesome, quick, inexpensive and easy….this place is great and Kandy took great of us..

Gus had great customer service.great place

Very good customer service 👍🏽 They have a nice variety of beds to choose from. Love my new mattress!!

They had exactly what we were looking for! We called the morning of wanting to get a mattress and they got us in right a way for an appointment. We will definitely us them in the future!

Friendly gentleman with great customer service!

Highly recommend this place to anyone looking for a quality mattress for an affordable price!

Excellent prices, beds are amazing, great people to work with.

My fiancé and I have been looking for a new mattress for quite sometime. Thanks to Gus for all his great knowledge and helping find the best mattress for us!

Stopped in today knowing what I wanted in mind, Gus did a fantastic job explaining each and every bed and knew his product, I work in a fast pace sales position and I really appreciated the knowledge and time he spent explaining everything to me, I’m someone who changes bed every two years so I will be back!

Well I manage a hotel and know a lot about beds. When I decided to buy new I wanted to buy from someone who knows a lot about beds not just a floor sales person who lets you bounce on their mattresses and tells you to choose the one that feels the best. This young couple went out of their way to advise me and help me choose the right bed for me. Oh, and they did let me bounce on the mattresses too. They delivered my set to me and Jim was there to supervise and coach his helpers on how to move mattresses correctly, which really impressed me by the way. Jim even drove into town after hours to help. Now that is great customer service. Aside from the customer service. So far so good I love my new mattress set. Thumbs up Jim and Kandy keep doing what youre doing cause its working!

Great service, amazing people, and such a variety of wonderful beds! Ive not gotten 4 beds from here and they never disapp th

They answer their phone and are easy to deal with.

Gus helped me find a new bed. Was super knowledgeable in what he was selling and helped make the purchase easier.

We had a great mattress shopping experience at Mattress by Appointment in Brookings. They had a great selection of mattressesto choose from and the prices were pleasing to our wallet! Thank you Kandy, Jim and Gus for your knowledge and help! Highly recommend!

Awesome service, highly recommend! We found our mattress! Kandy and Jim were both so helpful and awesome!

My fiancé and I were way over due for a new mattress and heard from a few friends this was the place to go! All thanks to Gus, we both couldn’t be happier with the purchases we made today!

Gus was knowledgeable and made our purchase quick and easy!

Easy and affordable!

I read all the other reviews which got me to give this place a shot. The reviews were spot on. Jim was extremely knowledgeable and more than willing to spend as much time as needed for me to make this big decision. Lastly, there was zero pressure to purchase the most expensive, it was all about my wants and needs. It was a very good experience.

They are really nice people to work with and listen to what we were looking for would recommend people go see them.

Wonderful help for a college boy like me! very passionate and knowledgeable.

Great experience!

They were great! They walked us through warranties and pros and cons of all the mattresses that would work for our needs. They didnt push more expensive items, they were honest and friendly. Everything you want and need from a salesman.

Great service and knowledge of the products.

They were great! Weve had our mattress for awhile now and we love it! They are super helpful when it comes to picking out the best mattress for yourself! They made it very easy for us! They got us in really quick and were very flexible with us! If you are ever looking for a new bed, they are the place to go!

Mattress by Appointment have the most affordable mattresses in Bookings. Kandy & James are the great people with awesome customer service. I scheduled an appointment after hours amidst a terrible weather and they were nice to me.Not only were their mattresses affordable, they were going to store it for me for pick up anytime. I highly recommend Mattress by Appointment.

After too many years we decided to it was time to replace our mattress. My wife suggested we try Mattress By Appointment since she had many good things. The reviews also supported this choice.Although I wasnt sure what wed find, I was pleasantly surprised by the choice, price, owners, (Kandy and James), and the fact that it was local.Kandy and James were wonderful to work with, extremely knowledgable, and offer superior customer service. Needless to say we are happy with our mattress and Mattress By Appointment. You wont be sorry.

They were amazing at helping me find the perfect bed. Thank u guys

Very friendly and great service! Nice selection of beds.

Super amazing great people to work with! James was very helpful in every way!! Keep up the amazing work Kandy and James!!!

Knowledgeable, friendly & had the mattress we wanted in stock! Would recommend!

Just bought my son a new full size mattress. Kandy was super helpful and found us exactly what we needed without pushing for upsales. Great local place for quality, affordable mattresses!

Great selection, very easy to deal with, and responsive. We will be back. Thanks!

What a great buying experience! Mattress by Appointment is very friendly, helpful and has a great selection! Kandy made the process very easy and I am so pleased with my purchase! I highly recommend making an appointment andchecking out their selection! You wont be disappointed!

Very happy we were able to get a new mattress! Very nice people and they were patient and helped us find exactly what we needed! Here’s to a good nights sleep! Thank you guys!

Mattress by Appointment in Brookings was great to work with and easy to get an appointment. We found exactly what we were looking for at a great price and wonderful service. I would recommend to family and friends!

This place does not stand behind their product. I bought a mattress for $800 in November. By January it was like sleeping in a hammock. I was able to exchange it for another one and now 7 months later this one is worse than the 1st. The firmness is gone and it makes noise everytime one of us rolls over. I assumed for the amount a new mattress costs that it would have some warranty. The other places i have called do, not this one.

Kandi got us a great deal on a queen mattress set for our guest bedroom!! We were in and out in a matter of minutes with exactly what we wanted!! Thanks so much MATTRESS BY APPOINTMENT!!

Awesome experience! Very helpful and personable. They were easy to work with and made everything go so easy and smooth!

Excellent service! No pressure sale and very knowledgeable. Would recommend to anyone for all mattress needs.

Service was amazing. Their willingness to open at short notice and provide us with a quick solution was second to none.

I found a matress I liked at a very good price. The woman that helped me made the process quick and easy. I would highly recommend giving Matress by Appointment a try.

Great customer service and wonderful people. We got a new bed for a great price.

Great hospitality, great quality beds, overall amazing service. Highly recommend.

Amazing place to buy a bed

Great quality and excellent customer service, I recommend this place if your looking to buy matress!!!!

Very personal experience very passionate people

Excellent service, the lady who helped us find our bed was so helpful.

Awesome and my new bed is so comfy thanks

Got a lot of great information which led to a purchase of a wonderful bed at a wonderful price.

Personal service. A little crowded with merchandise in the old location.

Awesome service!! Great people. No waiting.

Great service and selection. Very satisfied!!

Very helpful and knowledgeable. Very nice mattresses ⭐️⭐️⭐️⭐️⭐️

Friendly folks, would recommend anyone to buy a mattress from them

Cant wait for my new bed!

Best prices and best people!!

Awesome people and great service!

Best place ever!!!! Very nice guy

Awesome beds and awesome customer service!!!

Very helpful and fast service