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KRAVE the Experience
University Mall, 1040 22nd Ave S, Brookings, SD 57006, United States
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KRAVE the Experience
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Gr
Review №1

Had my first massage with Charmaine and she was so nice and professional. Calming atmosphere and overall a good experience.

Ky
Review №2

I highly recommend going to KRAVE! All their services, whether it’s massages, facials, Holistic healing, etc are amazing! I leave after each service very satisfied with my experience there!!

Ch
Review №3

I had my first massage with Karena and absolutely loved it! She got all my problem areas and made me feel amazingly relaxed.

Ni
Review №4

Always feel great after! Havent had a bad experience from any of the massage therapists at all.

Ka
Review №5

I love everything about this place! Its Absolutely Fantastic!

Am
Review №6

I go for monthly massages with Gail and she is amazing. She listens to my areas of need and addresses them. Shes always ready to go and right on time for my appointments. I have had nothing but top notch service here. Thanks for the great experience Krave the Experience!

Vi
Review №7

I just love Krave! I have been a customer for many years and I have never had a bad experience and always leave feeling refreshed! They go out of their way to make each individual feel special. I would highly recommend them. Love them!!

M
Review №8

Absolutely love everything about Krave!! The staff is amazing and so easy to work with!! I always have the best experience every time Im there!

Kr
Review №9

I always have a wonderful experience with Krave. Marty asked what specific trouble i was having and did a great job focusing on my pain. She had great pressure and was able to assist in relieving some pressure headaches. In addition, I love being able to book appointments online and seeing what is available during specific days or for which sessions. Will continue to be a loyal customer to Krave.

Ky
Review №10

Do not waste your time or money! I would not recommend this place for anything. Ive tried a massage three different times, waxing, and pedicure. All services were less than impressive and the customer service was the horrible! Since then I have been to two other places in town with exceptional customer service. The services and overall experience were better and less expensive.

Ca
Review №11

I love going to Krave! I have gotten Brazilian sugaring done regularly for a year and they are the best! I have gotten manicures and pedicures done a few times and hope to get that done more. They are super friendly and Im always happy when I leave. Recommend highly!

W
Review №12

Absolutely terrible! Owner called the night before my massage appointment to encourage me to come to a different therapist earlier in the day. I have had prior bad experiences with this particular therapist. When I told the owner I would like to keep my appointment and not work with that particular therapist she said, Oh, okay, and hung up. It was obvious that she was trying to get out of my scheduled appointment. If you cant do it, just say so.You would think the owner would ask questions about my previous bad experience, but no. They called the next day 2 hours before my appointment and cancelled due to the owner having a sudden emergency. This is at least the second time they have cancelled booked appointments with me. The service is mediocre and the customer service is cold. Do yourself a favor and go somewhere that cares about your experience being positive.

La
Review №13

I’ve been seeing Marty at Krave for sugaring services for about a year and she’s hands down the best in town and surrounding areas! She is so personable and makes you feel very comfortable through everything. We always have great conversation and I know how much she cares about her clients. I am always greeted with a smile by the front desk when I arrive and I am always helped promptly. I would recommend Marty and her crew at Krave to anyone!

Ja
Review №14

This is the absolute worst experience I have ever gone through. I got my eyebrows micro-bladed and I was growing my hair out on them and the lady took all my hair off. She then preceded to tell me that at least she did them. They did a rush job and could care less about what u want. I promise with everything I know u will leave with a bad experience. I am about to cry like seriously. It is extremely expensive too. They shaped both eyebrows differently on my sisters eyebrows and also thinned them out. She used to have beautiful bushy eyebrows and now they are thin and uneven. I DO NOT RECOMMEND. Waste of my time and money. I wish I could give negative stars. Please don’t go here.

Am
Review №15

Marty, the owner, is the best! She always puts her clients first and loyalty is her top priority! She will go above and beyond to meet the needs of all her clients. Krave offers a surplus of great services!

Kr
Review №16

There are so many amazing services offered from massages to re-centering, to manicures and pedicures. But the truly best thing about Krave is the amazing service and people. They will go past the extra mile to make sure your health and happiness is first. Plus, I can actually leave Krave feeling my muscles free from the tight grip they had on me when I came in. I only recommend Krave for massage services in Brookings!

ML
Review №17

I have had many manicures here. I did have an issue one time with my manicure, which the owner promptly fixed! I understand that issues come up, what is important to me is that they are resolved. Marty and staff attention to customer service is excellent. Of the many times I have had my nails done, there was only an issue one time. Typically my nails have no chipping, etc. for a solid two weeks after receiving my manicure. I am constantly doing dishes, laundry, cleaning, etc. all without gloves - and no issues. I highly recommend using Krave!

Kr
Review №18

My daughter and I went there for the first time and got our nails done! Nice calming atmosphere and friendly staff. It was a great mother daughter time!

Ch
Review №19

My sister and niece went here as their regular spa was unavailable. We are still in shock. They went to Marty and were the only customers in the store. They went in for a quick and simple eyebrow wax. Marty waxed off my sisters right eyebrow and when my sister mentioned it, Marty ignored her concern and instead decided to say, “I’m glad we could fit you in.” To my niece Marty didn’t even shape her eyebrows. My niece came out with one eye brow box shaped and the other an arch. Marty didn’t even moisturize or lay down aloe vera. My niece is even having hives along her brow ridge from the wax. $80 later and these 2 gorgeous women came out feeling condescended to, unheard, and dejected. They don’t even want to take Christmas photos now. All these sterling reviews of Marty and her service are either not correct or Marty just cleary felt that jacking up 2 women before an important holiday was perfectly acceptable provided she received a tip before closing. We will NOT be returning. We will NOT EVER recommend this service to anyone. Unbelieve

Je
Review №20

I love Marty and her team! They do an excellent job on services and they offer great products! Check them out today!

Ta
Review №21

Had a poorly done spray tan with uneven, spotty color. This was the most I have ever paid for a spray tan and I have never had such poor results. I completed all of the prep as instructed. Was in contact with the owner who said she has never seen results like that in many years. Her only suggestion was to have me try to scrub it off and drive an hour back to have her try to respray it, but she couldnt guarantee it would look any better. I asked about a refund and she never got back to me. Poor timing as I had engagement pictures the next day and had to seek assistance from a different company to try to fix it.

Ba
Review №22

Great work. I will use them again.

Da
Review №23

I had a tension headache for a day and a half. I decided to try a 30 min message and it did resolve the issue. Very thankful! Ashley did a great job!

El
Review №24

I got a massage and a gel manicure. The massage was amazing but the manicure was the worst I’ve ever had. The color didn’t even cover my entire nails and was uneven.

Ha
Review №25

Got me in and out fast for a last minute apt. Great work

Er
Review №26

Marty and her crew are amazing. They offer so many great types of massage that have helped not only me but my personal training clients at Powrershop Gym out a lot! Thanks for a great service

Ju
Review №27

The owner is absolutely amazing. They seem to truly care about the individual, their experiences, their nails and their care. If your looking for friendly service, this is the place.

Ta
Review №28

Got a massage for the first time with Gail and it was great, I see a difference in my posture and felt very relaxed the whole time.

Ta
Review №29

Friendly, clean, quiet place, service is excellent. I get massages and waxes there all time

An
Review №30

Wouldnt recommend getting your nails done here. I had a shellac manicure and it started peeling off in 2 days from normal daily activities. However, I havent experienced any of their other services.

Ni
Review №31

Always have positive experiences at Krave! I have recommended Krave to many of my friends and will absolutely continue to do so.

Ja
Review №32

I had a pedicure done by Lisa. She was very friendly, and it was the best pedicure Ive had in a long time!!! Thank you!

DX
Review №33

Great professional service. Marty is GREAT.

Av
Review №34

I Do NOT recommend this place!

Me
Review №35

Would definitely go back again.

Te
Review №36

Wonderful experience!

Information
6 Photos
36 Comments
4 Rating
  • Address:University Mall, 1040 22nd Ave S, Brookings, SD 57006, United States
  • Site:http://experiencekrave.com/
  • Phone:+1 605-692-5728
Categories
  • Massage supply store
  • Boutique
  • Day spa
  • Massage therapist
  • Nail salon
  • Tanning salon
  • Waxing hair removal service
  • Wine bar
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–3PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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