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CounterTop Solutions, Inc.
313 N Redbud Ave, Broken Arrow, OK 74012, United States
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CounterTop Solutions, Inc.
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DA
Review №1

Very happy with Greg and his office staff and their knowledge of granite. Excellent job by granite and backsplash installers. Very pleased.

Rh
Review №2

Thanks to a job very well done. We love our new granite and backsplash. It is beautiful. The whole experience with you guys was amazing. You did everything just as you said you would. Your workers were always on time. Very kind and always cleaned up after themselves. Can’t thank you enough for how pleased we are. Can’t wait to show it off. I will highly recommend you to everyone. Absolutely loved Jackie she’s awesome!!!

Me
Review №3

Everyone we dealt with at CTS was professional, friendly, and knowledgable. Our experience was great! If we ever have need for this type of work again, we would definitely use them!

pe
Review №4

Every step of our project went very smoothly and was done on time - countertops were even installed several days ahead of schedule! The entire process was handled efficiently and all my questions were answered quickly. Project manager, Jackie, even called me via FaceTime to get my approval on the final cut of the stone for our countertop. New cabinets were very well made and builder/installer was very friendly! Installers of countertops worked quickly and made sure to clean up before they left. Overall, this was a fantastic experience!

Sa
Review №5

Great Company. Great job performed and completed as promised. Honest and fair. Great people to work with! Give them a call !

Ro
Review №6

Very good experience, Jackie was very helpful, installers did a great job, very happy with granite counter tops. Would highly recommend CTS.

al
Review №7

Excellent work and they have been super responsive when I needed to contact them for anything through the whole process

Jo
Review №8

We delt with Jackie and she was great! We had to wait 3 months but was worth the wait. The counters are beautiful and they did a great job installing!

Ch
Review №9

I have been so impressed with this business! I emailed with some questions about my specific project and got a very rapid and helpful response. Once in the store I was greeted with an awesome show room that is not overwhelming but inspires creativity and showcases the options available to you. The staff was smiling and VERY helpful without being pushy. They were able to help us with our project at a reasonable price. The job isnt finished yet so ill likely update this review with photos when it is but DO NOT HESITATE to give this business a try.

Su
Review №10

Counter Top Solutions was wonderful. Jackie Tingler was a great help to me in picking out my counter tops. They did a wonderful job. Love my new kitchen. I would highly reccommend them!!!!

Sh
Review №11

Staff was so friendly and helpful. Did a fantastic job. Thank you so much!

Ma
Review №12

When we built our new house our builder worked with Greg and his team at Countertop Solutions to install quartz countertops throughout our new house. We used a total of 5 slabs of white quartz and Greg and his team were very diligent to ensure we were totally happy with everything. I highly recommend them for any job!!

Ca
Review №13

I am so impressed with the customer service from this business. From the very beginning of selecting my granite color, and tile selection to installation..... they were courteous, helpful with professional suggestions...... they are highly recommended from me.... The Plumber and Cabinet contractors was equally customer service oriented....... love my new kitchen

An
Review №14

The entire staff at CTS are friendly,helpful,and do impeccable work. Michelle was SO wonderful, working around a time-line that changed a few times due to us adding changes,and she just rolled with it. She also helped me pick out the color for my cabinets that were to be painted. I was really stuck,there are so many choices and Michelle picked the perfect color. We are so happy with Michelle and the team at CTS. HIGHLY recommend!!

Ha
Review №15

We love our new look in the kitchen. The quality of our counter tops, sink and faucet is excellent. The installation was timely and professional. We are very pleased to recommend Counter Top Solutions to update your kitchen.

Je
Review №16

The counter top I chose was beautiful. The price was better than competitors. Installation was smooth and timely. The installers were very tidy and professional. We are very pleased with the results and would use CounterTop Solutions Inc again.

Or
Review №17

CounterTop Solutions staff skillfully completed two projects two projects in our home. A third will begin next month. Sales Representative, Jackie Tingler is talented in advising the customer as to materials and color. Additonally, she is a good project manager.

Da
Review №18

CTS has a wide range of quality products and they are very knowledgeable of each one. They were very helpful with selecting the right product for our project. All of their employees were courteous and professional and did a quality installation. The job site was clean when they were done. We recommend CTS to all our friends and relatives who are looking for countertops.David and Doresa Wood

ts
Review №19

Great professional staff, sales and install. Doing the kind of work they do, they are very clean while theyre working and clean up after theyre done. I would HIGHLY recommend CounterTop Solutions!

Ke
Review №20

Great prices and friendly service. Enjoyed our experience with the CTS staff. Would highly recommend them for your granite, quartz and whatever they have to install in your home.

St
Review №21

CTS is by far the best experience we had during our home remodel. Everyone there was open and receptive to what we wanted and made it easy for us to have all the things we wanted. Patience with all the changes that we came up with during the project was foremost on our list of good things to say. We have other projects that we will be moving into later and CTS will be our first choice for help in achieving our dreams.

Da
Review №22

They recently completely a large bathroom update for us and the experience couldnt have been easier or better. The staff was knowledgeable, friendly and quick to respond. There installers were also very polite and professional and the were careful to not mess up our flooring or walls. We had one issue due to Kohler providing them with the wrong dimensions for our bathtub, but they were very easy to work with and quick to resolve the issue. We will definitely be using them for other projects in the future. Working with them was very professional and a great experience.

Ca
Review №23

CounterTop Solutions recently installed new countertops, new sink, faucet and tile backsplash in our home. They did an outstanding job and it turned out more beautiful than we could have imagined. They were tidy and cleaned up after each phase. I would highly recommend them! We are very pleased with the results!

Cr
Review №24

Professional, polite and on-time service. Happy with product.

Bi
Review №25

Doing business with CounterTop Solutions was a great experience!We had a small job, and Greg took care of our need in a professional and efficient way. Will go back to CounterTop Solutions!

SB
Review №26

Counter top solutions installed L shaped counter top granite and it dropped 1/4 at the seam, along the corner wall -less the 4 weeks later. They came out to repair the seam issue. They pulled the granite, they found that their installers failed to attach the support boards, along the back corner walls, into studs. So, they found that the 2x4s holding up the granite, fell off the wall. Their solution was to install the support 2x4s by screwing them into the walls studs and then charged $250 for the repair that was needed for their poor installation.

St
Review №27

TERRIBLE CUSTOMER SERVICE,, DO NOTBUSE THIS COMPANY! my client had counter top solutions install granite on their kitchen. 1st they didnt cut out the sink according to the template so the plumber counl not install the sink. Counter Top solutuons charged my client $50 to come out cut the sink hole correctly. 2nd, they didnt provide proper support for the L shaped couter top which they had to cut and install in 2 pieces, which is normal. the corner cabinet was a Lazy susan which means it didnt go all the way to back wall. Normally, there would need to be 2 support boards that are screwed into studs for both 36 of the corner. otherwise the whole back are would have 0 support. Instead the Counter top installers used a 29 board with 2 36 screws that midded the studs on one wall only. My company came in to do some remodeling of the kitchen after the counters were installed. We added crown molding, painted the cabinets and built a new refrigerator cabinet. while working around the countertops, some times you have to lean or put you knee on the counter top to reach the ceiling and upper cabinets. My 150 lb employee was working around the granite and the 1 (of 2 seamed L shaped counter area ) part of the granite over the lazy susan cabinet, dropped 1/8. counter top solutions would not stand by their work they performed a few months earlier. when they removed the 2 L shaped pieces of granite the 1 short 2x4 fell off the wall that was supposed to be holding up the granite. Not only did they not install 2 needed 2x4s to supoort the back corner, they installers did not screw the little 2x4 into studs. So when they came back to remedy the problem, they pull both pieces of granite which required a plumber to remove the sink and faucett etc. they installed 2 correct length 2x4s , screwing into studs and reset the granite. it took 1 hour and 15 minutes and charged the client $500, which I agreed to pay half of. I have pictures and videos of every thing.... so apparently Counter top solutions of Broken Arrow OK has 2 guys that worked 2.5 man hours are worth $200 an hour. Terrible customer service! DO NOT USE THIS COMPANY!

Ma
Review №28

Graet place, Michelle took great care of me. Had what I wanted.

Ja
Review №29

Countertop Solutions just installed my countertops and island top with a waterfall edge. I couldnt be more happy with the results. They truly came out better than my highest expectation. Greg and his team are honestly the best people Ive worked with during our remodel. Thank you yall!

De
Review №30

CTS is great! Great service; friendly, knowledgeable people; and prompt.

Ta
Review №31

Our bathroom countertop is beautiful. It was a very smooth process. Will be doing kitchen after the holidays. Definitely using Countertop Solutions.

tu
Review №32

Greg Strange and his team at Countertop Solutions are truly wonderful to work with. The customer seem to love how they do the installs and love the end result . I have seen many of his installs and they just do beautiful work They are true artist at what they do. So thinking of a remodel do not hesitate to call countertops solutions

De
Review №33

They do AMAZING work!! I had a white travertine backsplash... just breathtaking!! Two days and it was installed with new countertops!

Ju
Review №34

We checked with many companies before we decided on Counter Top Solutions. Since then we have had our kitchen countertop , a tub/shower combo with matching countertop etc in one of our bathrooms completed. We are going to have one more bathroom with walk in shower and countertop installed.Well, we have had our bathroom completed. It is amazing! Greg, Keith, Matt and Bob have been great . Keith and Matte did a terrific job installing and were very polite . Great guys! Bob installed our plumbing and did a fantastic job. Everyone has been extremely helpful and friendly. We had one hiccup but Greg helped with any problems that came up, what job doesnt not have hiccups. Would we recommend Counter Top Solutions? YOU BET!

De
Review №35

Counter Top Solutions installed out new kitchen counters! They were professional and great to work with. On demo day we were especially impressed with how efficient they were with removing the old counters (tile) with very little mess! Our counters are amazing!

Le
Review №36

Jackie was such a delight to work with in getting the quotes and installation for the counter tops that I needed. The service was prompt and on point.

Ga
Review №37

My son and daughter-in-law sustained significant flood damage at their residence. These guys were fantastic in replacing all countertops. Professional and quality work performed in timely manner. Highly recommend.

Te
Review №38

If you have a issue after the sale good luck. Don’t expect to get a return phone call, won’t happen. Service after the sale will only happen if you hound them...

Ra
Review №39

Countertop Solutions installed beautiful countertops and back splash in our newly remodeled kitchen; however I gave them 3 stars because I had requested a grey grout on the back splash and they used white. So the white subway tile doesn’t pop like I had planned. When I called to talk to them about it, they basically there wasn’t much they could do at that point. And since we were selling soon I didn’t press the issue. If we would’ve been staying I absolutely would’ve made a bigger deal about it.

Ch
Review №40

My wife and I are thrilled with our new bathroom vanity and counter. We got to hand pick our counter tops. Mathew and his team came and installed them, great group of guys. We couldn’t be happier with using countertop solutions.

Ja
Review №41

My wife and I had a fantastic experience with Countertop Solutions Inc. Their office is very welcoming and Michelle discussed everything we needed to know about getting a bathroom counter/sink. We chose an Onyx style which was custom made in a quick time frame. It was fitted and installed by a courteous crew. The quality of the counter is A+ and we are extremely satisfied. We noticed a small cabinet defect after the install and they were very kind to hire a professional to repair it. We would definitely recommend this company.

Ch
Review №42

I have known Greg for many years. If we need countertops done I call him. From the days of onsite laminate builds to granite tops, Countertop Solutions has been there for us. I appreciate the quality work and friendship.

Br
Review №43

Greg Strange and his team were fantastic to work with throughout the process of replacing our kitchen countertops, backsplash and faucet/sink. We are extremely pleased with the high level of customer service and definitely with the final product. My husband and I highly recommend Countertop Solutions for your project.

Ja
Review №44

I had a great experience with the Countertop Solutions Team, they were very knowledgeable and helped save cost every chance they could. After receiving the final product, everything needed to complete the job was supplied, it fit great, and looked awesome.Thank you guys and I will definitely be a customer for life.

Da
Review №45

Countertop Solutions has the greatest staff of any business anywhere. They’re so helpful and really really know their stuff.. Their installers are also very knowledgeable and very attentive to details. I would recommend Countertop Solutions to anyone looking for any remodeling needs.

Al
Review №46

Had a great experience with Countertop Solutions. They were very knowledgable and helpful when selecting countertops. When we had an issue they came and fixed it at no cost.

Sa
Review №47

Great, great customer service (Michelle ) very helpful, wont know about the finished project till Aug 20th, but Jackie was at our house the very next day for estimate, none of this waiting and waiting, very happy

An
Review №48

I am very happy with the countertops and sink that Countertop Solutions installed. The workmen were very professional and tried their best to make the least amount of mess possible. I would definitely use them again!

Bi
Review №49

It was very disappointing to drive 45 minutes to their showroom during their open hours just to find them closed 45 minutes early. There was no sign on the door nor any answer on their phone. I had just visited their display at the home show a week earlier and told they were open on Saturdays until 1 pm. I would recommend calling first before making any trip there.

Be
Review №50

Stars based on Customer Service only, no purchase or services: Spoke with a young lady whos named sounded like karly but audio was garbled a bit. inquired if company did counter-top repairs, instead of yes/no answer I was advised that sales would be the best place to get transferred but unfortunately both reps were out to lunch at the same time..(12:06pm CST) I thought how inconvenient it must be for someone who is going to visit the business on lunch without an appointment.

Bo
Review №51

Just starting the bath remodel process. So far very good and very responsive.

Ri
Review №52

This company has integrity and is run by a man of character. I am very pleased with their work and would highly recommend them.

Gl
Review №53

Have used them several times, install crew very professional did a great job!

Ke
Review №54

CTS did a great job! I would recommend them for good quality work!

Ch
Review №55

My family purchased new granite countertops for our kitchen & two baths from this company. The baths turned out beautifully but the kitchen is another story. One of the kitchen counters was chipped on a corner against the backsplash & it also has a crack from the electric cooktop to the front edge. We were told that someone from their company would come by during or after installation for quality control but they never did. We complained about the crack & chip & their solution was to put resin on both. I have since learned that most legitamite company’s would replace the countertop. Countertop Solutions didn’t even offer a discount. We are now in the process of building a new home & will NOT be using them for our new counters.

Da
Review №56

Very friendly staff easy to work with

cr
Review №57

They didnt template the countertops and so they didnt fit. They cut new ones and said they would cut them to fit on site. One fit but the other one was too long and they refuse to fix their mistake. They told me if I would sign a waiver that they wouldnt be responsible for ANY damages (including if they break the countertop they didnt cut correctly) they would remove it again and cut it down. Who operates this way?? What happened to people being accountable for the mistakes they make?

Information
64 Photos
57 Comments
4.3 Rating
  • Address:313 N Redbud Ave, Broken Arrow, OK 74012, United States
  • Site:https://countertopsolutionsinc.com/
  • Phone:+1 918-259-1076
Categories
  • Cabinet store
  • Bathroom remodeler
  • Countertop store
  • Kitchen remodeler
  • Tile store
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:10AM–1PM
  • Friday:Closed
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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