Customer service here is awesome!!! Sorry I didn’t get the name of the man who helped me today but you know who you are. I was looking for an expansion hose for the coolant. You went above and beyond what you needed to do. I can’t thank you enough. I’ll be getting all my car parts from you. And my car is always needing parts!!! 😊

Very helpful and they have parts for older cars

Always very professionals and helpful.

If youre looking for clerks with the personalities of ripped tennis shoes, well, this is your place!

Great place, usually has the parts that you need

Best auto store in three local towns

Very good people

Great Customer Service

Great inventory, whatever you need

Dont fall for the I will have your part ordered by tomorrow. Second time this has happened to me worker told me they are ordering a part and it will be in next day. Call to see if it has arrived and nobody knows what I am talking about. This is why shopping online is better and I avoid local shopping if I can.

Love being on hold for 15 mins, having them answer and say, please hold 3 times, and then hang up on me. Excellent work guys! 👌

These guys at this Napa save my mechanical life more than not. Theres a bunch if good guys there with tons of knowledge. Considering the competitors near them... Id rather come here.

Eric had our stuff ready to go and provided great service upon our arrival. Store is clean and well organized.

I’ve gone to this location twice now. Both time I was I just felt unwelcome. I went for the “Napa know how” but instead I got the “Napa, we don’t care”.

Love that they went the extra mile to find what I needed, some of the parts and items were a bit unusual!

Very helpful

The experience is great the knowledge they have plus the transaction was smooth

Very helpful in trying to get hard to find antifreeze. Counter-person came right out and find just what I needed.

Excellent I as all ways are very helpful especially Jose ViejoThis people are great in Customer service.

Good service good store friendly staff they had helped me before very knowledgeable staff. Convenient location at lindley st. They have a large inventory it might be bit more money then AutoZone but is much better service and part are brand name. Store is clean and staff is very respectful.

Worse Napa around they closed at 3:45 on Saturday!I drove 10 miles to buy a some part

Efficient, reliable, and organized. Ive dealt with pep boys and advanced autos but no one is as good as Napa. Any questions I have are always solved with usually just a phone call and call in/pick ups for parts are always a breeze. Customer service is also a 10 and pretty diverse with employees who tend to speak more languages than just english. This place is a definite first option for me.

Ok, I really dont lose my time writing review. but this everyone need to know.The guys at the store said: you can return it at anytime. yeah right... next time I will record the guy face and all His bul sh. words. did not open the package and the guy now said Ohh we dont accept return on that.

There very helpful they explain everything to you.

I deal with this location on a daily basis and I wouldnt go anywhere else!! Everyone is always ready to help and if they dont have something in stock 9 times out of 10 they can get it the same day. I recommend this location to anyone i know, they always going above and beyond to help me out!! There prices are always good and the costumer service is always great!!

Sometimes they have the harder to find part the other big chains dont carry. It pays to comparison shop between this store and the competition down the street. Price differences on some parts vary significantly.

Jose very nice guy.. Great service every time.. Nice and clean environment ..perfect

Barely has any parts in stock. Cheap China made parts. They dont even stock what they advertise. I had to order oil.... Oil!? Really? This place doesnt even come close to Auto Zone or Advance Auto Parts. They staff if not knowledgeable whatsoever. They had a kid behind the counter with a big attitude every time I walked in.

When you need pots and nobodys got him Napa has them

It was good

Excellent customer service, theyre really fast and knowledgeable

I received great customer service and I felt good...and the gentlman, Pete who assisted me was very knowledgeable, pleasant and clear with his explanations.

Poor service by the employees. As you walk up to the counter they sit there staring and talking to each other. I had to ask can I get a part? One of them said yea and that was it. I had to inquire with another one and he said I had to bring him the measurements. I went to my car brought in my phone and showed him from the NAPA website, the part and measurements. How is this store still working like this? Needless to say I didnt get my part, even after I had reserved it online.

Had all the parts I needed, for a very fair price

Best auto parts, in town, and best quality when it comes to parts.

Cant find it go here

Needed a starters an NAPA was the only local shop that had it in stock.

Eric is always a good help when I come in for parts. Great staff

Smart, helpful at wholesale prices for auto parts.

Aaa part

Very helpful and knowledgeable staff.

Its helpfully good

Customer service needs work waiting in line 15 minutes prior to a sales associate becoming available only to have one pick up items to return to the shelves and the other continued a full conversation with the previous customer who had already checked out as if I was not waiting in line total disrespect of me and my business 😠

I was treated very well usally I was surprised because I was having trouble getting head light and was help grateful.

They are good in sale you part

Awesome people and good prices.

Terrible shop, slow and no one cares about customers. Price for oil rang up higher than tag showed, I asked why, he said the price probably went up. Bring your business elsewhere because they dont care for their customers.

The old staff was much better

In and out had no parts I needed

Horrible on HOLD for 34 minutes !! Had to hang up the call and call again for them to place me on hold again !!!

Best place to get parts

Thanks great service

Great for coustomer service

Best price and costumer services

Never answer the damn phone !

Regular store and a little expensive!

By best parts

Experienced staff

The best

Good oil

Great place

Good workers

Very good

Good services

Great service

All car parts

Its close by

Good Auto Parts

Friendly

Looking for the engine oil and filter for the RX8 (idemitsu10w-30) they have Idemitsu for transmission but they do not have for engine.

Excellent place

Excellent place

Excellent service Mr. José José boricua always attends to me, excellent service and excellent kindness, the number one in service and attention, I recommend him 100

Jose number 1 in bentas

They have many parts but not the special

Bad

Great quality of service

The most experience and best quality of their products

Excellent

Very kind and professional