We went to go buy a bed frame . I have a full size mattress and they told us they had a queen only in the back. They told us there isnt much of a difference between a queen and full. We got the queen, built it up to find a huge difference. I let that slide since it was an honest mistake but I wouldve assumed they knew something about bed measurements since they sell them. We ordered the full size, they never call to tell us they have them we always have to call first. When they brought the boxes , one of them was busted open. Apparently they had dropped it which destroyed one of the bed boards and the hook was bent. I was more surprised that they were OKAY with giving us the busted boards. We set up everything and the bed was fine until a couple days later when the boards kept slidin out of place and makin our bed collapse. I thought I could work with it, I screwed the boards in place (I tried atleast, the measurements for it were completely off) and they STILL managed to pop out of place. The extra support legs for the boards popped off too. After only THREE MONTHS of having this bed it went lop sided. The metal hook popped out of place on both ends. The boards underneath completely gave up ( at this point I was stacking books and weights underneath to keep it leveled) one of the hooks came out of the wood, were currently wood glueing and trying to reforge what we have. The whole frame is nice quality, but the boards to support everything is made of terribly cheap material. Id go back only because the base wood is good quality(better than anything Walmart offers anyways) and good price. They had good customer service. I have taken pictures of everything if proof is needed.