Great experience. There are many great shoe stores, but this is a must for folks looking for new kicks. From all forms of walking and hiking, they have a wall of shoes for you to choose from. Very knowledgeable and friendly staff. I worked with David, gave him some history and background, showed him the shoes I was currently wearing, and he brought out several pairs for me to try on. The staff even encouraged me to run outside to get a good feel. Dave reviewed the difference of each shoe and how it would compare to my current ones. Thank you all, I will be back.

Just got done running in my new shoes! Absolutely love them! Tim helped me out, super knowledgeable, made it easy for me to find the right shoe.

A runners gear and shoe haven. Also a great starting point/depot for beginner runners. Staff is very friendly and helpful. Staff are all experienced runners with loads of personal tips/advice. I use VR as my only source for all my tips, gear, and shoes I need for my training and races. Highly recommend stopping at VR for all your running needs. They will take care of you!

These guys are awesome. They know what they are talking about. Everyone is experienced and knowledgeable. Very friendly environment!

Went there for running shoes for my daughter. They were very knowledgeable about the shoes that would work best for her. Very thorough and helpful!

Great store for those who need shoes and gear to do some running or trail walking. The two salesmen were super attentive while also being bombarded with customers. No one was feeling ignored and everyone got quick and helpful service!

The staff was very knowledgeable and helped my find the best show for my application.

Fantastic selection! Very helpful and well informed staff.

Easily one of my favorite places to be in Brecksville. Knowledgeable and friendly staff to put you on the right track.

Great service and selection, very friendly and no pressure. Appreciated being able to try so many pairs of shoes to find the right ones.

Love Vertical Runner! Great place for trail running shoes and gear. They also have great group runs. Have had a great experience with the staff there. If you are in the area, absolutely stop in!!

Bought a pair of ON shoes then returned them for a pair of CLIFTON 6 with inserts. Im a diva and was in and out of the store 3 different times. Staff was patient with me and helped a ton.

Just started getting into running. I went there for a shoe fitting and they were so knowledgeable and friendly. I will for sure be a return customer when Im ready for my next pair! Great place to start if your trying to get into running or already a Runner!

Very helpful and courteous staff. Was able to help find a great new pair of shoes that will better suit my running needs.

We spent a lot of time going over different shoes and types of running, had a good in store selection & sales staff was very knowledgeable and friendly. Glad I stopped in.

I am a nurse and the employee took time to help me find the perfect pair of shoes! She gave me so many options to chose from and I trusted her recommendations. I have been shopping there for years and I love the support I get from the shoes at their store. Would recommend this store to anyone!

Becky is fantastic! She took the time to listen to me and to look at my feet. Gave me several very good options and let me try them to see which fits me best. Great experience, wonderful staff.

Great location with very friendly and knowledgeable staff! David was super helpful in recommending winter socks for me. My toes and I thank him immensely!

Great selection of shoes. Stopped in today to get some new running shoes, Tim was extremely helpful, friendly and knowledgeable about all the shoes. I felt very relaxed about trying stuff on and finding what works for me, zero pressure about what to purchase stopping in. It was wonderful to be able to go outside and run in the shoes, definitely helped in choosing what to purchase. I will definitely be returning for more shoes or other items in the future.

Incredibly helpful and thoughtful staff, just like at their Hudson location. Extremely comfortable shoes that fit great. Friendly and calm atmosphere. Great investment if youre looking to improve your foot health.

Comfortable atmosphere, extremely helpful and kind staff. Not pushy at all. Wide variety from traditional running shoes to minimalist with a great selection of brands and types. Great price ranges as well - you can spend as much or as little as you want. Quality gear. Ill go here every time and have it shipped to me if necessary.

Super helpful staff -- took one look at my feet, asked about my previous shoes and training plans. Came out with three pairs to try on one was perfect fit I was done in 25 minutes! Also great selection of gear and nutrition

The staff was very friendly and helpful!

Great selection of running merch. Expensive, but that is typical for your high end shops. Staff is knowledgeable and friendly.

Great knowledge from staff as I prepared for my first Ultra-marathon. Good selection as well!

Great place for first time or tenth time buying shoes. Great selection of gear, from tail to road and a very knowledgeable staff!

Great staff and selection. Very supportive of the run community.

Knowledgeable staff, great location, good selection of shoes. Fairly small variety of clothing apart from shoes.

Extremely helpful staff, they explain everything there is to know about the shoes you are purchasing.

Staff was knowledgeable, friendly and helpful in helping me find a shoe great for my form and body type

The staff at Vertical Runner are first-rate - friendly, smart, patient and so much more. Im always impressed with how well they run the store.

Great selection of products and staff with been-there-done-that knowledge.

Very helpful, knowledgeable, and friendly staff

Best local running store in NE Ohio

The staff are very friendly and helpful! And, OMG, if you happen to catch their sales, like I did, you cant beat the prices.

Locally owned chain, with real runners at the counter. They can speak well to the product and make recommendations based on actual experience.

Knowledgeable & Friendly Staff with great affiliations to events that support the community. Thank you Vince & Team

Great customer service!

Decent prices and good service

Great product and knowledgeable staff

I tried to like this store a lot but I tried a pair of shoes that I ended up returning because I ended up not liking them. The receipt clearly states I have 15 days to get a full refund. But the guy said because they were on sale I only get store credit. Now Im stuck buying over priced shirts and gear. As soon as my credit is up I will not be returning to this store or recommending this to anyone.

Extremely out going staff, great products !

Great service!

Good staff and running community...

Very helpful and friendly

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