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Bookman & Son Fine Jewelry
8803 Brecksville Rd, Brecksville, OH 44141, United States
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Bookman & Son Fine Jewelry
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Ab
Review №1

I absolutely love Bookman & Son Fine Jewelry! My husband purchased my engagement ring here and we went back together to purchase my custom made wedding band too. Everyone here is so kind and helpful and the quality of the jewelry is outstanding; I am constantly receiving compliments on these unique pieces.Josh has been extremely helpful with meeting all of our jewelry needs for the past several years! My husband also purchased the most stunning diamond stud earrings and had a beautiful gold necklace made for me here too. Im beyond impressed with the quality and service! I truly will never go anywhere else for jewelry. I would recommend Bookman & Son hands down!

Ta
Review №2

My husband and I cannot say enough good things about this family-owned business.We purchased all of our wedding rings from Bookman & Son Fine Jewelry.Josh worked with my husband to design my dream engagement ring which I love more and more each day. My husband loved being able to work with Josh to have the ring include all the details he wanted. This wasnt just a ring that was found in the store, but one that they created together which is another memory that my husband will have forever.This business just cares so much for their clients. When we picked up my husbands wedding band 3 weeks before our wedding, it was a little bit bigger than desired. The Bookman & Son Fine Jewelry family helped us figure out a quick fix that helped us making our wedding perfect.We are lucky to have such caring jewelers in our life!

Da
Review №3

Bookman and Son Fine Jewelry is the place to do your business! A one of a kind family business that is based upon family values and a business that you can trust! I worked with Josh, he provided an amazing experience, listened to what my fiancé and I were looking for, and made the process very simple. Josh assisted me in creating an absolutely stunning engagement ring! It took time, a few visits, and several phone calls, but Josh made it happen! We will not be doing business anywhere else. Go to Bookman and experience it for yourself. Thanks Josh!

Ma
Review №4

Josh was amazing to work with. I did a bunch of research and got a rough idea from my wife on the type of engagement ring she wanted. When buying the ring, Josh gave me some helpful pointers that helped me pick out the perfect diamond. He actually talked me into a less expensive one, but one with the perfect presentation. If you give him your budget he’s going to do everything he can to make sure you get the best ring while staying within that range.Their whole staff is super laid back too. They aren’t pushy and let you look around at your own pace for however long you need but are also right there to honestly answer any questions you have or to offer any advice.I loved the experience so much that I went back for our wedding bands as well. Safe to say Josh has a lifetime client with me.

Da
Review №5

Josh and his staff are absolutely amazing!! They are there to help you every step of the way and make it an incredible experience. In no way whatsoever do they make you feel pressured or hover over you or any of that. This engagement ring was the most important purchase I’ve ever made and Josh made sure it was exactly what I wanted, and the final product was more beautiful than I ever could have imagined. Thank you Josh!

Hu
Review №6

Excellent service! Josh was a pleasure to work with, and helped us with picking the perfect ring. If you ever need an engagement ring this is the place to go!

Bo
Review №7

Helpful and patient. No pressure as advertised. Walked us thru the whole process and answered all the questions. Great customer experience.

An
Review №8

We went into Bookman and talked with Josh about a vision my fiancé and I had about customizing my grandma’s wedding band to match an existing ring design that is important to us. Josh went above and beyond to create this customized piece for us. Even though the value of the original ring was minimal he understood that the meaning of my grandmothers ring was invaluable to us and treated us with the same respect and professionalism that he would to someone spending a lot more. I can’t speak highly enough about our experience and we will forever be grateful for the family heirloom he was able to create for us.

Pi
Review №9

My experience with Josh was nothing but exceptional. From the first day, Josh wanted to get to know me better and to understand my situation. When picking out a diamond, he remained patient with my selection and guided me when I was indecisive. What I appreciate the most is that he never pushed the most expensive diamond, rather, he picked up on my hesitation and found me the perfect diamond that eased my concerns. It truly checked all the boxes, both financially and aesthetically speaking. Additionally, I requested to have a custom setting made. Josh and his father took the project under their wing and took the time to make it perfect. I was shown the sketches they made and I see they paid attention to every little detail. I cannot wait to share my experience with my girlfriend and for her to meet Josh!My takeaway is that I see they really care about each individual that comes into their store and they take pride in any piece of jewelry that walks out. I am so grateful for Josh and his father. I will forever recommend Josh to anyone looking for any piece of jewelry. Thank you so much for everything!! I am beyond happy!

Sa
Review №10

My fiancé and Josh worked on designing my engagement for months together before he popped the question. It turned out beautiful and even better than the pictures and videos. I loved working with Josh after that on getting my wedding band to match my amazing engagement ring. From there we bought necklaces for our bridal party and now I’m getting earrings designed. I would never go anywhere else for my jewelry. It was great working with Josh he was always available for questions and sending videos of the designs. We stopped in not too long ago to pick up some of the jewelry he designed and I had lost a Diamond in my ring. Mr. Bookman took it fixed it and cleaned it so it sparkled all within minutes. By far the best jewelry place to go for all your needs. We will be returning in the future. Great prices, great designs, and great people.

Mi
Review №11

What an Awesome & Amazing Experience!!! I first herd about Bookman and Son over the radio and the advertising they did is NO Justice to how well they treated me in person! Love at first sight or shall I say ring at first sight!!! Excellent family business that provides no pressure to buy but instead they are looking to cater to your needs! Pricing is more than affordable and worth every penny for the service they give! Thanks again Bookman and Son Jewelry!(Go Ravens 😊)

Ji
Review №12

WOW! Everything I heard on the radio is true. Easily the best retail experience we have ever had. Josh is a sincere man with Family values that shine through into his business.We spent some time visiting, talking about our Families, our careers, our parents and grandparents. We even shared pictures of our children. All that sharing and...we had never met before yesterday!The jewelry is displayed beautifully and my wife (yep, she LOVES fine jewelry) very much enjoyed our visit. Josh showed us, actually showed her, a few options for the gift we were looking for and suggested different items based on what she was looking for. Big surprise--she also made a purchase for herself! She later thanked ME for buying her such a beautiful necklace so that worked out nicely--Thanks Josh!!!Congratulations on your success Josh. It is based on value and values -- Jim

Te
Review №13

My fiance and I happened to find this jewelry store when we were out in the area. We went in and spoke with Josh about designing an engagement ring with family jewelry. He was very nice and knowledgeable. We returned with the jewelry and Josh took his time and showed us some styles and explained what he could do for us. A little over 3 weeks later we returned to pick up the ring and it was absolutely gorgeous! We were both very happy. Thanks Josh!! I highly recommend this jewelry store. Great service!

Ca
Review №14

We had such a great experience working with Josh. He was able to bring to life our vision by combining my mothers old ring and my mother in laws old ring. Now I have the most sentimental wedding ring ever and it is absolutely beautiful! Price was very reasonable and never once felt any pressure. We highly recommend getting any of your jewelry needs from Bookman & Son! Thank you for everything Josh!

Ni
Review №15

We literally looked for months to find the right wedding band. I walked into this store just by luck of being in the area. WOW! We will go to Josh for everything going forward. He was so patient with me and found EXACTLY what we had been looking for months before. Highly recommend for any jewelry needs not just wedding!

Se
Review №16

What an amazing local business. Ive been to Bookman & Son on multiple occasions. The customer service and no pressure atmosphere is awesome! Most definitely a customer for life.

sc
Review №17

I stopped by Bookman & Son Fine Jewelry to look at engagement rings for my special lady. Josh greeted me with a smile and said he would be right with me. After he finished with a prior customer Josh asked me a couple questions and knew exactly what I wanted. I heard about Bookman from the Tony Rizzo morning radio show and he was everything Tony described. The sale went as smooth as anyone could have asked for. I will definitely recommend Josh to all my friends and family. Thank you Josh for a job well done

Ma
Review №18

My husband came shopping here initially for my engagement ring and Josh was so helpful. He gave great recommendations and was able to give helpful tips about style of ring based on my lifestyle. He had such a great experience here that we went back for my wedding band. I appreciated Bookman & Son because they weren’t pushy, and it was evident that what they cared about was that I was pleased with the ring. They were very communicative and were quick to notify me when my ring came in and then were patient and helpful when I needed to have it resized. We have already recommended many of our friends to shop there and will continue to shop there ourselves in the future.

Ky
Review №19

Great experience. I wanted a customized engagement ring and Josh came up with the perfect solution. Very pleased.

Ph
Review №20

I had the distinct pleasure of working with Josh and his staff at Bookman & Son Fine Jewelry. I had taken my wedding and engagement ring to them for a new design which would incorporate all my diamonds from these two rings. They can work with you and your budget and come up with something truly remarkable and one of a kind. The design process was easy with Josh and the end result of my ring is absolutely stunning and beautiful. I will return for additional jewelry and design in the future. I highly recommend you stop in to see them. You won’t be disappointed!

Te
Review №21

I had lost the diamond in my wedding ring 15 years ago (for the second time!). This year my husband replaced it for our 30th wedding anniversary. Josh was absolutely wonderful! Not only did he help us find a beautiful replacement, but stayed true to our budget. Mr. Bookman completely rebuilt my ring making it look just as beautiful as the day we married making sure it was ready in time for our anniversary. Thank you so much! Youve definitely gained a loyal customer!

Pa
Review №22

After hearing their name on 850am WKNR many times, we finally had a reason to use Bookmans for a small ring project. I had taken good care of my high school ring since 1978 and wanted to pass it on to my son who is attending the same school.I had the ring re-sized, polished, re-engraved with both of our initials and had the #2 engraved on the each side of the mounting for his grad year. The ring came out great & I will giving it to my son this evening.Both Josh & his father were both very pleasant and easy to work with. I will always use them for my jewelry needs.

Da
Review №23

I wish all shopping experiences were as wonderful as this !Josh is engaging and sincere young man . Who you immediately feel friendship and connection with.He listened to me describing my wifes personal qualities and likes , and showed me exactly what i have searching for . My wife is so excited and happy with her gorgeous diamond ring .How you are treated and helped by Josh and his staff , is like family.Choose any superlative you like, Bookman and Son fulfills them all !

Ed
Review №24

Bookman & Son Fine Jewelry came highly recommended through a close friend of mine that had a great experience working with Josh when purchasing an engagement ring. I am glad I took his advice as Josh delivered and went above and beyond with my purchase. I told him what I was looking for, a teal sapphire engagement ring. Not only did he find a remarkable stone but he customized the layout and setting exactly to my liking. Would rate them 10/10 and recommend their services to anyone looking for lovely jewelry for themselves or significant other!

Ar
Review №25

I have to take a minute as I sit on the beach in South Carolina to just rave about Bookman And Son. I sent and email to Josh Bookman letting him know my price range and he got back to me in a few hours with about 4 ring pictures in my price range and said he had more to show me just stop on in. That was it. No follow up emails, no pestering me. No pressure at all. Then I went in, found the ring I thought was perfect and Josh gave me a great price. I was out the door and thrilled! I would definitely recommend Bookman and Son. I proposed last night and my girl cannot stop posting pics of the ring. Best jewelry store in Ohio. Bottom line ! Thank you guys for taking such good care of me !!Artie Shipley

De
Review №26

My husband and I decided that we wanted to reset my diamond into a new setting for our 10 year wedding anniversary. He heard about Bookman & Son on 92.3 The Fan. We were married on the beach and I wanted a setting that reflected that (think ocean waves). I had a photograph of something I had in mind and Josh Bookman offered to have the ring custom made. Within days, we had 360 degree videos with a few different options. Having the ring custom made didnt break the bank either. Once the ring came in, it only took a day or so for Joshs dad to put my diamond in the new setting. The whole process took about a month and Josh was wonderful to work with. Hes very professional, knowledgeable, easy going and patient! Theres no pressure at all! We will definitely be back in touch with Josh to get the matching wedding band for a future anniversary. I absolutely LOVE my new ring and couldnt be happier! I highly recommend Bookman & Son. You cant go wrong!

to
Review №27

We purchased an engagement ring and completed buying the wedding rings now that Covid has relaxed. Josh was very professional and listened to my fiancees wishes and provided us with options. He never forced anything towards us to purchase. He will ask you if you have a budget in mind, type of diamond cut and what type of metal you prefer. He can customize your preference with expertise. I can tell you we both could not be more pleased with the experience that Josh provided us. Would never think to purchase anywhere else and i live two hours away. It was well worth the drive

An
Review №28

My husband and I recently went to Bookman to pick out a birthday gift. Josh had designed my amazing engagement ring in 2018, as well as our wedding bands. After our first experience with Bookman in 2018-2019, we knew they would be our jewelers for life! Josh is attentive and incredibly thoughtful in the suggestions he makes and provides several options to help his customers make the perfect selection. This year, Josh helped us pick out a beautiful yellow gold ring with diamonds in the design of leaves to commemorate our daughter’s name. I was expecting to not get my ring for a few days but Josh had it ready within 24 hours! It meant so much to me to wear it on my hand on my actual birthday! We were recommended to Bookman by a close friend, so it only makes sense for us to continue recommending them for others! Thank you Josh!

Pa
Review №29

We recently had some rings sized and needed to have it done for a special day in our lives. We needed the rings sized in just a few days and Josh said I don’t know how we’ll get this done but we will and they sure did! One day earlier than expected they came through! Please visit the store and meet the team they are passionate about exceeding your expectations!

Ro
Review №30

Best in the Business!!! Restored our ring to better than its original quality that we purchased 20 years ago. We will definitely be back.

Ma
Review №31

We drove 40 minutes from the Canton area. I have been hearing about Bookman & Sons on the Really Big Show for years and it was well worth the drive. Josh, Jeff, and the staff were wonderful and my fiancés ring is absolutely beautiful. They made sure she was happy and that the ring fit when we went back. Take it from us, wherever you live, make the trip to visit Bookman, you wont regret it!

K
Review №32

Josh was great both times I met with him...staff was great too!! The ring was amazing!! I am sure I will be back!

St
Review №33

I first heard of Josh listening to sports talk radio and the hosts would talk about how different the shopping experience was at Bookman and Son. I decided to pull the trigger and get engaged again, so I figured I would try them out.From the first second I walked in I was greeted by Josh as if I was a family member and he took the time to find out what I wanted and needed without feeling any sales pressure at all. Josh went over and above to accommodate my situation and I ended up with an amazing engagement ring. I would recommend Booman and Son to anyone in the market for jewelry, a one of a kind small business with a great selection of fine jewelry and a family feel shopping experience! Thank you Josh, She said Yes!!!

Co
Review №34

Absolutely amazed at how Josh was able to create exactly what we wanted. I have full confidence that he can do the same for you.I give him my highest recommendation!Thank you Josh! We are super happy with our purchase.

Ad
Review №35

Josh is outstanding. 10/10 recommend. Best diamond shopping experience by a long shot

TI
Review №36

I was more nervous to go to the jewelry store for an engagement ring then any other part of the engagement process. Josh was incredible from the moment i went in. Very polite and helped navigate through the initial buying phase. Prices were all listed so you know you weren’t getting ripped off. My fiancée loves the ring. Thanks again to Josh for helping. I will be recommending them to everyone!

An
Review №37

My husband bought the most elegant wedding set from Josh at Bookman and Son. Josh was absolutely amazing to work with. I highly recommend going to Bookman & Son Fine Jewelry for all your jewelry needs!!!!Also I brought my mama to Bookman & Son because she wanted to create a unique ring. Jeff was able to combine two generations of wedding bands into one absolutely breathtaking creation.I can not say enough amazing things about Bookman & Sons. Seriously, go check them out!!!!

Ch
Review №38

I love Bookman & Son Jewelers! They have beautiful pieces, and their work is exceptional!! Their selections and prices are great! I highly recommend this family owned business.

As
Review №39

I dont even know where to begin to describe my wonderful experiences with Josh and Bookman and Sons! I was looking for a setting for a diamond engagement ring because I didnt want to fiddle with having two rings once I got married. I had an idea of what I wanted and had looked at many other places with no success. Bookman and Sons had exactly what I wanted, and Im not just referring to the setting! Josh was a pleasure to work with, giving his opinion when asked and not pressuring me to buy anything. The communication regarding the custom setting I chose was timely and accurate. My ring turned out beautifully! Someone from Sothebys looked at it and said it was some of the most beautiful gold work she had ever seen! That was in 2016. They have been my jeweler of choice ever since. Josh has written appraisals for me and given me great advice when I wanted to sell some pieces. He is a genuinely good and honest person, which is a rare find these days. Once you choose Bookman and Sons, they will become the place you go to again and again and the place you will refer your family and friends to with confidence.

Ca
Review №40

My experience with Bookman & Sons was absolutely amazing. My husband bought me a new set of wedding rings and we went up to get them sized. There was a small issue with sizing but Josh Bookman went above and beyond to make things right. I have never experienced customer service from any organization like I did here. I was actually stunned at the level of customer service we received. They truly care about their customers experience. I told my husband he is not allowed to buy me jewelry from any other store! I HIGHLY recommend this store to anyone looking to purchase jewelry. Quality products and exceptional customer service!

Br
Review №41

I had such a great experience working with Josh at Bookman and Son this week. I had never been ring shopping before and was nervous, not knowing what to expect. However, Josh made the entire experience extremely stress-free. He never pressured me, just gave me options and information, until I was ready to make my decision. I cannot recommend him enough.

T.
Review №42

I came here after years of hearing ads on WKNR to get my wife something for her first Mother’s Day. Josh was extremely helpful in finding something unique and special. In fact, we were able to create a custom piece of jewelry for way less $ than I initially thought. The necklace I gave my wife was a huge hit and will be in our family for multiple generations. I will definitely be back!

Aa
Review №43

We won’t go anywhere else. Josh, Dad, and staff are exceptional. Thank you for taking great care of us!!

Pa
Review №44

We had a very positive experience at Bookman & Son Jewelry Store. When we expressed our wishes to design a new ring using existing family stones, Josh came up with a plan that clearly showed his ability to listen to his customer. The end result was beautiful. They are very friendly and knowledgeable, while remaining very professional.

Ch
Review №45

We have been married a long time and my original band finally wore out and broke. I did a temporary setting for a few years, but hated it. We took all of my original bands and an Anniversary band up to Josh. He looked at them and suggested a few engagement bands for my diamond and said he could re-work my original wrap with my Anni band. Turning it all from yellow gold to white gold. I was getting impatient and he told me to wait because it would be worth it. He was so correct. I absolutely love what they did with all of the pieces, including the sweet engagement band he suggested. There is a beautiful inner crown of diamonds just under the princess like setting. I will never go to another jeweler. Thank you Josh, I thought this was how to review your business but I dont see the star rating info. I would give them 10 stars and a big hug!

Ha
Review №46

This place is amazing. We go here for everything from repairs , buying jewelery, appraisals , etc . They are phenomenal !!! Highly recommend.

Ma
Review №47

I bought a pair of diamond earrings for my wife here. Excellent quality, and service. Will return again I am sure.

Sh
Review №48

My engagement/wedding band set was purchased here about 8 years ago. I recently decided to have an additional band custom made to fit in between the engagement and wedding band with the birthstones of my two children. I am more than happy with it! Josh made sure I was getting exactly what I wanted and was quick to respond to my phone calls. I have always received excellent service from Bookman and Son. This will always be my first choice in jewelers!

RO
Review №49

To celebrate our 20th anniversary my husband took me to Bookman & Sons jewelers for a new wedding set. Nicole was so kind and patient as I tried several pieces before finding the perfect set! I would definitely recommend Bookman & Sons and Nicole to anyone looking for quality jewelry.

An
Review №50

It was exactly how the ads on the radio said it would be. Josh was great. He made the process easy and answered all my questions. I 100% recommend this place for all your jewelry needs. Thanks Josh!

Al
Review №51

Josh (and Jeff), as well as the staff, were very helpful. I told them that I was getting engaged and they not only helped me find a ring for my budget, but they gave me a fair trade in for older jewelry that I brought in. Josh was very pleasant and engaging when I came in and met him and even chatted me up about sports while I was there. I definitely referring them to anyone else who has jewelry needs in the future.

Tr
Review №52

For our 30th anniversary, my husband and I were looking for a 3 diamond right hand ring for myself. I didn’t want it to look like an engagement ring. Mr. Bookman made a custom ring for me and it is absolutely beautiful. I am so happy with it and glad that we went with a custom ring!

Ni
Review №53

I listen to ESPN radio everyday and always here commercials about Bookman & Sons. Decided that this would be the place I would go to purchase my engagement ring for my girlfriend. Best decision I ever made going with Josh. He was awesome told him the price range I wanted to be within and was able to pick out an amazing ring. I highly suggest going to see Josh for any jewelry needs. I promise you won’t be disappointed.

Ve
Review №54

On behalf of Darryl Devese: From the first day I visited Bookman and Son, I was greeted by Josh with kindness and professionalism.  At that time I was not prepared to make a purchase but Josh took time to explain the process of purchasing a ring to me. He asked quite a few questions in order to get to know what I was looking for and in what timeframe. I actually came back a few times before I actually returned to make the purchase. Each time I was greeted by Josh and treated exceptionally well. Once I brought my wife in to make the purchase and she described what she wanted, Josh took the time to go through quite a few selections until we came to one that she loved. Our request was very different from what he had in stock, but he was more than capable of accommodating us.  The look on my wife’s face when she finally got the finished product was priceless. Bookman and son is our jeweler from now on. Thanks Josh for such a great experience.

Ch
Review №55

I recently decided to surprise and present my Wife with a significant piece of jewelry for our 53rd Anniversary. On the strength of ESPN Cleveland advertising, I emailed Josh at Bookman and Sons and began a dialogue regarding type of jewelry, price points, options etc... My dilemma was I had just had a complete knee replacement and would be immobile for several weeks.Josh was so understanding and helpful, giving me confidence that when I could get there, we could work something out.I was finally able to go there in person, and was met with the most professional yet relaxed and not pushy person I have ever encountered when contemplating a major purchase. He was so knowledgeable, and informative. I made a significant purchase, actually paying less than I thought I would have to, and was/am completely satisfied.Actually my bride wanted a slight adjustment, and after a quick email we returned, and the adjustment was made to both her and my delight!I live in Olmsted Falls, and drove 35 minutes to get there. I likely passed 25 jewelers on the way.From this point on, I will never get jewelry at any other location.Thanks Josh for your understanding my lack of mobility issue, your professionalism, and the remarkable product you provided Rita and I.You are quite simply the best!

El
Review №56

We worked with Bookman and Son to create a custom engagement ring and wedding band using our grandmothers diamonds. The rings turned out better than we could have imagined.I am sure we could have had this done anywhere, however, the professionalism and compassion we received while trying on rings and creating these pieces was top notch.We will not go anywhere else for jewelry. I would highly recommend Bookman and Son to anyone. If you want to have a great ring shopping experience. Not once did I feel rushed or like I was just another customer buying a ring which is important when you are buying a pricey item like this. Cant thank them enough for making this part of the wedding process a smooth one!

CJ
Review №57

Weve had several very positive experiences with Bookman & Son, most recently the design and creation of a ring. With Josh, there is never any pressure. He listened closely to my ideas, made suggestions, then went to work creating my perfect ring. His personality, communication skills, knowledge and expertise make doing business with him an absolute pleasure. Thank you, Josh!P.S. I would post a photo, but then everyone would want it and it wouldnt be unique anymore! ;-)

Va
Review №58

Jeff and his son, Josh Bookman have been our trusted jewelers since they opened their Brecksville location over 20 years ago. Together they create a pleasant shopping experience offering attentive, knowledgeable and friendly guidance through a diverse collection of fine jewelry elegantly displayed within well-lit glass cases. Their expertise in jewelry construction results in high quality maintenance and repair services of the beautiful treasures we have purchased over these many years.

Br
Review №59

Had a great experience with Josh. He made the process of buying jewelry for the first time easy, comfortable and relaxing. He asked me questions about what I was looking for and helped guide me in the right direction. I was pretty nervous going in but left feeling like I absolutely made the right choice to see him. Would highly recommend.

Co
Review №60

Josh is the best. Makes you feel like you’ve known him for years. Straight forward, honest, and very knowledgeable. Great experience.

Se
Review №61

What can I say that hasnt already been said by all these fine people. Theres a reason why they have so many 5 star reviews.Ill just say that my wife was brought to tears when she finally saw her custom designed ring.Thanks again Jeff and Josh!

Je
Review №62

Bookman & Sons Jewelry was professional and outstanding! They were able to replace my original wedding ring which was damaged due to a faulty manufacturing. Joshua did an outstanding job and my new ring is absolutely gorgeous I would highly recommend Bookman & Sons Jewelry to my friends and colleagues

Ch
Review №63

I listen to ESPN radio and heard about Bookman and Sons on there. Drove over 60 miles to reach them and I would have drove double that if I had to. Josh and his team are excellent. I was buying an engagement ring for my now fiancé. Before I went there I never had good experiences at a jewelry store. I walked in with a couple pictures and a budget. With the help of the ladies behind the counter, I walked out with a beautiful ring that was actually under budget. Could not have done with it without Josh and all the employees. Thank you guys all again!

Mi
Review №64

Josh and his team performed as advertised. Their knowledge, expertise and willingness to help me make the best selection made it a pleasure to work with them. If you are looking for a stress free environment to make an import purchasing decision, look no further.

Jo
Review №65

I went to Bookman & Son Fine Jewelry looking for a 10th wedding anniversary ring idea. I was greeted by Josh immediately. He politely asked what I was looking for and within a matter of moments gave me several ideas. Even though the ring style was not physically in the store, he had a way of showing me a 3D video of what the ring would look like. Amazing service and amazing people! No high pressure anything. Come in with an idea and a budget, you will walk away with something beautiful and unique that you and your significant other will love!

Ba
Review №66

There are not enough stars to rate Bookman and Son. From the moment you walk in the door you know you are going to have an awesome experience !!The Bookman’s are extremely knowledgeable.. willing to work within a budget.. they listen and understand.Mr. Bookman and Josh are 2 of the nicest.. most genuine people you will ever meet !!Bookman’s is the epitome of “Old School Customer Service .. even when the mistake is your fault. You won’t be sorry you went there . They are our jewelers for life !!

Ja
Review №67

From the moment I walked into Bookman & Son Fine Jewelry I could already feel that this was going to be a different experience. I had visited a few other places before, where there were limited options, no personalization & frankly they didnt care about OUR story. Josh at Bookman & Son took some time to get to know us and figure out exactly what we were looking for. He did all of this without asking a price range or making mention about todays deal. We were able to try on different bands, look & inspect different size diamonds and really customize the perfect ring. Outside of Josh there are additional benefits of Bookman -the ring was appraised for us, he helped out with insurance, there is a lifetime guaranty & free cleanings at will. We will be back for our future purchases and I cannot give a higher recommendation. Thanks again, Josh.

Al
Review №68

Josh and the other staff at Bookman & Son are incredible! Josh is so personable and helped us pick out the perfect rings for our wedding. He is very knowledgeable and is able to help you find just what you’re looking for. They are also very flexible with customizations that you might want. I love my jewelry from them!!

Mi
Review №69

Bookman & Son is the only place to go for quality jewelry at a fair price. I have been a customer for 20+ years and speak from experience - ALL good ones. I investigated other jewelry stores but quickly found I was wasting my time.Josh is straightforward, honest and will take the time to understand what you are envisioning then make it happen. It is nice that you continue to be a valued customer long after the initial purchase. The customer support and service is fabulous, whether it is a week, or 10 years, after a purchase .Cant say enough nice things about Josh and staff.

Ma
Review №70

Best customer service Ive ever had. Josh was very patient with us and made us feel important. Will go there for all of our jewelry needs. Highly, highly recommend. You wont be disappointed.

Ch
Review №71

My wife, Erin and I recently celebrated our 35th wedding anniversary. We both are celebrating our second marriages and knew that we might never make the FIFTY YEAR Anniversary so we thought wed make each one of them count like it was our 50th. Why wait when you can celebrate your love? So we decided to buy matching rings for our right hands. Easy, right? Well, Erin has extremely small fingers but that wasnt a problem for Josh. He not only found us something much better than we were seeking, but more economical and best of all, even more meaningful because he championed our cause, and made our dream a beautiful realization. He did lie, though. He said we should get use to the new rings on our fingers in a few days. WRONG! They fit and felt like theyve always been there from the time we slipped them on. Thank you, Josh. Everything we had ever heard about Bookman & Son Fine Jewelry was second best to our experience.

br
Review №72

Amazing service and high quality jewelry. I am a lifelong customer of Josh and the bookman and sons jewelry family. My fiance loves her engagement ring. Thanks Josh

Ti
Review №73

Josh was extremely helpful and made the perfect ring! My girlfriend and I went in there a few months ago and she wanted a very specific type of ring. Josh was able to create exactly what she wanted. There was absolutely no pressure to buy. I told Josh my budget and he showed me multiple options all which were in my price range. She loved the ring and we will definitely use Bookman and Sons for future purchases

Jo
Review №74

Another wonderful experience with Bookman & Son. Ive been going there for the last few years for all of my jewelry needs. Josh is always very helpful and works to meet my needs within my budget. Thanks for the custom Mothers Day necklace!

su
Review №75

Josh took a look at the missing stone area in my ring of 5 stones and knew just how to fix it. The matching replacement stone needed to be procured, and all the prongs needed to be beefed up by soldering to prevent it from occurring to the remaining stones. Years of physical activity-without ring removal- had worn those prongs down so they could no longer do their work. Josh repaired my gap-toothed ring beautifully and responded to my every request and question. He is not only a good business person, he is a good person. The ring looks great and I will return to see Josh for any additional jewelry needs. Thanks Josh!

Ro
Review №76

Amazing customer service all the way to Texas! Being a long time WKNR listener, Ive heard nothing but great things about Josh, so when the chain on my sons cross broke I didnt hesitate to contact him about a new one.Josh responded almost immediately and despite the chain not being a high priced item, he took care of us with the utmost professionalism and courtesy. He gave us a great chain at a great price and we couldnt be happier! Ill definitely be using Bookman & Son for any and all jewelry needs in the future regardless of what state Im in!

Ma
Review №77

Josh and the staff were very gracious and helpful. It was an enjoyable experience and I will certainly do business with them again. Good people.

Bu
Review №78

I recently purchased a gorgeous bracelet for my daughter and needed it ASAP due to a deeply personal issue. The bracelet was not in stock and I needed it that very next day. Josh took a sincere, personal interest in my situation, went above and beyond, had that bracelet in his store and in my hands within 24 hours! Josh treated me like a family member and I will never forget that! I AM A CUSTOMER FOR LIFE! I would recommend Bookman and Sons to everybody!

Ro
Review №79

Working with Josh was a wonderful experience. His personalized service made the buying process so simple and eased my nervousness. I would recommend Bookman & Son to anyone who is looking for something for that special someone in their lives!!

Ri
Review №80

Probably the best customer service I’ve ever received. They resized my engagement ring a few days ahead of schedule so I could make my flight. Also No pressure sale, and we’re very helpful during the engagement ring selection process. These are good people.

Al
Review №81

My husband and I purchased both my engagement ring and our wedding bands from Bookman & Son. Josh and the other staff were great throughout the whole process, going above and beyond. I needed my engagement ring resized multiple times, which was done at no additional cost and with a quick (1-2 week max) turn around time. When deciding on bands, Josh even sent a virtual video of possible changes to a wedding band I was considering. Bookmans also offers cleaning whenever needed. You wont be disappointed!

Br
Review №82

Josh and his team are wonderful people! I found a ring I loved online and wanted to try on. I checked store after store and could not find it! 1 short email to Josh and he told me while it wasnt in stock (its a bit eccentric) he could have it available in a week. We walked in and he showed us the ring. I knew it was my ring from the second I saw it!! It didnt fit exactly as I pictured but Josh knew exactly how to tweak it. Engagement ring shopping had lost all of its fun with endless pushy sales people who didnt listen but then we found Bookman and Son and I dont think Ill ever go to another jeweler!!!! Simply amazing human beings who deserve every happiness life can offer! See yall soon when we come back for the rest of the wedding bands!!Love love love my ring!!!

Jo
Review №83

Everything you have heard on the commercials is true. Josh Bookman will personally wait on you. You can look around freely without being accosted. But when you are ready, he will patiently answer all your questions and show you as many pieces as you like. Furthermore the jewelry lines he carries are exceptional and reflect a discerning eye. Finally, when in my case you spend several thousand dollars, presentation is very important. When she opens it, you dont want it to be a jumbled mess.In my view there is only one way that retail survives, and that is customer service. Sadly, its dead in most retail establishments. That is why Amazon is taking up so much space. I use Amazon, but, I have no loyalty to them. When I find a retailer who treats me well, I am very loyal.I dont think I need to shop any other jeweler in the future, because if I have something in mind that Josh does not carry, Im fairly certain he would go out and find exactly what I want.Bookman & Son is doing it the right way.

La
Review №84

It has been our pleasure to work with the staff at Bookman & Son. The quality of product, selection and service is excellent. The staff is friendly and patient - taking time to understand what we are looking for to help pair us with exactly the right piece. We recently worked with Josh Bookman to re-design a pair of earrings, and were extremely pleased with the results. We highly recommend Bookman & Son.

ja
Review №85

Love the professional service and the pricesI highly recommend them. You won’t regret it

Mi
Review №86

My fiance and I have had an amazing experience with Josh at Bookmen and Son Fine Jewelers! Back in January we designed my engagement ring. Not only did he get my vision he provided us with photos and a 360 video of what my ring would like! After the proposal, I was able to see the ring as a whole and noticed that the center diamond was more yellow compared to the band diamonds. I reached out to Josh and he was more than happy to find us a new diamond more to my liking and within our budget! It was reset the same day we came to look at the diamond!We will definitely be going back to get our wedding bands and future jewelry purchases, and recommend it to all of our friends!

St
Review №87

Josh is the top 1% of salesman I have ever met. I looked a multiple places and this was the only place where after talking about what I was looking for, I knew I was buying it that day. He was flexible with payments and went above and beyond for me. I will never go to a different store.

Ry
Review №88

Josh was affable, helpful and set the table for me to make an informed decision on what engagement ring would be the one. Staff were also friendly, insightful and helpful.Would recommend to anyone in a heartbeat.

Ja
Review №89

Josh was fantastic. Helped me break down a bunch of design features to custom create the perfect ring. Super responsive and easy to get ahold of during the entire process. Had mix up in production with the supplier and Josh was awesome letting us know and immediately remedying the situation. Would recommend to anyone shopping for an engagement ring and would do the whole process over again with Josh!

Jo
Review №90

Nice selection to choose from. Very helpful and knowledgeable staff. Competitively priced. I would highly recommend shopping at this jewelry store !!

Au
Review №91

Great customer service. The diamond in my wifes ring had loosened in the setting. They were able to quickly tighten it up (10-15 minutes while I waited) at a great price even though the ring was not originally purchased at their shop. Well definitely shop here first for future purchases.

ch
Review №92

When it came time to look for the perfect gift for my Wife to celebrate some important milestones I decided to give Josh a call. I heard about his store from the radio and thought I would give him a chance to help design the perfect ring. We discussed exactly what I wanted and he had a 3D animation design video to me the next day. This allowed me to see exactly what the ring would look like so I felt comfortable moving forward. Additionally, I told him my budget and he was able to work with me to exactly what my Wife wanted. Josh was easy to work with, listened to what I wanted, and delivered. I will return for future purchases.

Em
Review №93

Josh was absolutely amazing to deal with! He designed a stunning ring for us, was very professional and really listened to what we wanted. He was very responsive when we emailed him and had amazing suggestions that resulted in my dream ring. Josh exceeded all of our expectations.

Ch
Review №94

Our experience was over the top. Id give 10 stars if I could. Josh was very pleasant to work with and Id highly recommend doing business with him. Ive been to other jewelry stores in the past and always felt like they were all trying to sell me on items I was not interested in. I never felt that with Josh and his staff.And oh yeah, the engagement ring looked great!!!!

Br
Review №95

Working with Josh was such an enjoyable experience. He walked me through the entire engagement ring buying process and educated me on what to look for in each stone. He was a great partner and I look forward to working with him in the future!

Jo
Review №96

I purchased an engagement ring. Josh was great to work with! Knowledgeable, no pressure to buy and a fair price (when I was ready to buy). Highly recommend. I will be back. Ask Josh for the small ring box to easily conceal in your pocket on your big day!

Ju
Review №97

As we approach our one-year wedding anniversary, I would like to thank Jeff, Josh, Jennifer and Nicole, again for all they did to help make our wedding day perfect. We began communication through email the summer before our January 2020, wedding after hearing about Bookman and Son from Rizzo on the RBS. After sending Josh, my Pinterest ideas of rings, he listened to my ideas and he special ordered in some wooden wedding bands for us to check out for my husband. We made the two-hour drive from Columbus to meet Josh and see the rings. We made three more trips up before choosing wedding bands. Never once were we pressured, it was quite the opposite, as they allowed us to take several rings next door while we had a beer and discussed our options. They were all so patient and very honest with us as I struggled to make decisions. One year later, as we look back on our Bookman experience, we realize, not only were they welcoming and friendly, but they were honest and trustworthy every time and we are now customers for life!

Da
Review №98

Due to circumstances I had under 24hrs and a small budget to get my wife an anniversary present. I emailed Josh and he put together a selection of possible gifts for me to come look at after work.Within 15 minutes we had found the perfect present for my wife.Never before have I had such a friendly, understanding, and efficient experience.I will be coming back.

vi
Review №99

No upsells. Everything included. Very helpful. Best experience shopping for anything really.

Je
Review №100

Bookman & Sons was amazing to work with! Josh was so helpful, while helping us find the perfect upgrade to my wedding ring! He listened to everything we said and directed us to the most perfect ring. They never pressured us, let us come to the decision on our own. They are the number one place for all your jewelry needs!

Information
57 Photos
100 Comments
5 Rating
  • Address:8803 Brecksville Rd, Brecksville, OH 44141, United States
  • Site:https://www.bookmanandson.com/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 440-546-9999
Categories
  • Gold dealer
  • Diamond dealer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–4PM
  • Saturday:Closed
  • Sunday:10AM–4PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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