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Vons
475 W Main St, Brawley, CA 92227, United States
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Vons
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Gr
Review №1

I really like this store. The grocery, bakery, meat department and produce staff are great. They are all very professional, courteous and knowledgeable. The staff in the meat and produce departments will go out of their way to answer a question or find or get you a product that you need or cant find. A few times I was in the check out line and forgot something. The staff at the register immediately sent an assistant ( the person that helps up front) out in the store to retrieve what I forgot or to replace eggs that were broken and I didnt notice. Again, outstanding customer service.This is not the case with the deli department. Numerous times I have waited at the counter while the persons (plural) stood around behind the counter and talked, joked around or ignored me and other waiting customers. When they finally got around to waiting on me they acted like they were doing me a favor. I have stood there many many times with other customers have have experienced the same level of service. I usually let my wife go shop while I wait around to get some deli meat cut. I have brought this to the attention of the store manager and assistant manger before.This last time this happened is the last time I will shop at Vons. I waited while two deli employees helped a person with an order for sandwiches. I dont have a problem with waiting my turn. What I do have a problem with is the two employees making me wait for serval minutes after the previous customer left, meanwhile they were standing just a few feet away from me and completely ignoring me. After they finished their discussion and decided who was going to wait on me, one of them finally turned his attention to me. I asked this gentlemen if he needed a few more minutes to converse with his co-worker. His response was extremely rude, condescending and unprofessional. His explanation (which I didnt ask for) was that call in orders come first and too bad I had to wait. I replied that was fine and said I dont want anything today. I went to the meat department and purchased a ham which I will take home and slice myself.There were two employees standing there doing nothing. And one of them could not even stop for a second and address me in a professional manner. It doesnt take two people to wait on a customer. They should have both been fired.I will not shop in a store where I am treated like this.I will take my business to Walmart or Target in El Centro.Sincerely,G. MannLong Time (15 years) Vons Customer

A
Review №2

The manager Charlie is awesome its very courteous and kind and always has a smile on his face great customer service skills. Just by the way that they treat their customers and me which is what makes me coming back. Its good to see friendly faces of the employees there. No complaints.

Re
Review №3

Pretty good place. Only complaint I have had for YEARS is that there is no delivery and now no pick up like walmart. The pharmacy is wonderful and friendly. They are open 7 days a week unlike other places (pharmacy). I will take pictures next time I go because the pharmacy has a private waiting room. Its worth a stop to see if they have good deals. The meat is locally sourced, not sure about the seafood though. Stop by and give it a try. They sometimes have really good deals!

Du
Review №4

Great floralist ,best in the valley I think.definitly better than busy 🐝!

Ma
Review №5

Vons...best place to shop at any time. Great products.

Ca
Review №6

Fruits and vegetables always fresh. Love their deli too. Deli service can be slow at times even when they see you standing there waiting for service. Overall, I love the store.

jo
Review №7

Always have a good time... The entire staff is warm and inviting...

Ed
Review №8

Very helpful workers go out of their duties to help keep up the good work

Em
Review №9

Best store in Town. Very honest employees work here, and the vegetables are fresh. Bakery always has fresh bread that just came out of the oven

Ju
Review №10

Sheesh!!! I mean what more is there to say? Vons is a cool store!

Ji
Review №11

They got a Starbucks and a very impressive fruits and vegetables section. Everyone there is very friendly as well! Favorite grocery store... ever!

xX
Review №12

Always smiling faces and friendly employees. The manager Charlie has outstanding customer service exspeince. Always feel welcomed and always greeted and treated so kindly. Best place to shop in town.

Po
Review №13

They moved around everything when I was out of town and makes it so easier to find any item , they also put discounted items in front of the entrance so people can see when they enter . Nice!!!

Ma
Review №14

Its a little more expensive but less crowded than other grocery stores we like that 😊

Ph
Review №15

The prices are insanely high, but I cant knock them for that, necessarily.

Mo
Review №16

Rita in the flower shop was so sweet & kind & very accommodating.Went out of her way to help us picking out our flowers that we needed.Thank you Rita!!

Ro
Review №17

VONS is slipping. Their customer service has not i be v

Am
Review №18

Great deli selection. We were spending one night in a hotel and able to grab a great breakfast to make back at our room.I was able to find all the items I was searching for.

Su
Review №19

We dropped 8n a got some Deli chicken for dinner

Al
Review №20

Have some niche stuff, always look at expiration dates on packaged foods, especially cheeses and any tofu. They will leave it out on date thats it suppose to expire

Vi
Review №21

We visited the Vons to get a sandwich from the deli and unfortunately they didnt have sub rolls... that wouldnt have been a problem except they wanted to charge me the same amount to make the sandwich on regular sandwich bread. not cool Vons.

He
Review №22

I like Vons thats where my mother would take us when we were growing up.

Yo
Review №23

Services good and well manners.

Fr
Review №24

Clean and well stocked.

Je
Review №25

Vons is always great, a little pricey but very happy especially with their produce!

Jo
Review №26

Always clean, employees are helpful, has a pharmacy and most stuff advertised is in stock.

Ri
Review №27

Always helpful service!

Ch
Review №28

Great prices on meat and best starbucks service and variety on latest merch

He
Review №29

Love it. Better than. Walmart.

Br
Review №30

Good people! Good service!

Ga
Review №31

The pharmacy was closed from 12:00 to 1:00.

Ar
Review №32

Vons is famous for their flowers and good hospitality

Go
Review №33

Lady at service desk was awesomeHelped me with Western Union

Lo
Review №34

Like this store but, I was looking for canned tonic water by Simply. Have not been successful in finding any. Otherwise, love the appearance of their meats and produce. Clean and well organized.

Ke
Review №35

Very good and friendly customer service!

Ka
Review №36

Great grocery store. That is the closest to the dunes at least Glamis and Gecko. Thanks for being there for us Vons! Also has a Starbucks inside! Great staff!

Om
Review №37

Good local store with fresh groceries for everyones daily shopping

El
Review №38

If u buy 5 u pay $4.99 each. Great!!

Pe
Review №39

Clean, well maintained. Very friendly staff, and great customer service. Good food, right prices. I highly recommend this store.

Yv
Review №40

The staff is awesome and they even have a FEDEX Authorized Ship Center there with a notary and live scan fingerprinting! A one stop shop!

Al
Review №41

Good place and get prices

Bo
Review №42

Clean store, well organized and friendly employees! Thank you!

My
Review №43

Clean and fully stocked.

Ro
Review №44

Very clean, well maintained selection of groceries and other products

Cr
Review №45

Great store for all your groceries and pharmacy.

Vi
Review №46

I like this vons because it has a dmv kiosk

Ka
Review №47

Great little gem of a grocery store in Brawley California. Thanks for being here for the duners needs.

be
Review №48

Good store

Ma
Review №49

Extemly helpful Staff polite helpful.

Me
Review №50

Some employees could better their customer service.

Sa
Review №51

Fresh produce is great

Gu
Review №52

Clean, nice and friendly staff. good prices. there is a starbucks inside, so yey!!!

je
Review №53

Great place to shop on the way to Glamis.

Je
Review №54

Lovely floral department.

Cy
Review №55

I like their fab 5 deals and Ucoupons plus their pal pal rebates. Staff is friendly

Ch
Review №56

Very clean store and Danny H. is the BEST

Ru
Review №57

A bit expensive but otherwise good market with large selection

Le
Review №58

Good service n very clean n very polite

Gu
Review №59

Great store, friendly staff, nice Starbucks I store...

Am
Review №60

Considering this store was just hit with a bunch of earthquakes, it looks great!!

Pi
Review №61

Great deal on there food n etc but the prices are a lil expensive, great customer service 👌

Ch
Review №62

Its nice ,a lil pricey though , but. Its Convenient all the same

An
Review №63

Cart sanitizing supply on hand every time Iv been there.Staff is friendly and helpful.Pharmacy staff are very accomodating.

Da
Review №64

I was there to get my covid shot

al
Review №65

I like that I cant find really fresh and ready to eat avocados every time

Er
Review №66

Always great customer service.

CH
Review №67

Very clean.just an awesome place to shop.the prices a little high but its great food dont mind spending a little more.

Co
Review №68

Usually love all the staff except cashier Eloise R. Not sure what her issue was but obviously had a bad day and was rude when I accidentally didn’t realize she was ringing everything up & I wanted to make a separate transaction.

Ch
Review №69

They are always very nice an outgoing I have never had bad customer service they always go out of their way to help me

Jo
Review №70

Nice place, Staffs are very friendly

Ch
Review №71

Very clean and everyone there is very helpful.

Ca
Review №72

Well organized. Clean. Well stocked. Very pleasant associates

No
Review №73

Love the Starbucks

Su
Review №74

The emplyees are helpful and friendly.

Je
Review №75

For a growing city like Brawley, California this is a 5-star grocery store! Very nice clean store with a top notch Starbucks with friendly staff. The bathroom were super clean.What a blessing to stumble into such a friendly place when just passing through a growing city.

An
Review №76

They carry many products but only 2 registers open, and their inside Starbucks theres always 1 person working, during Christmas 2020 is closed for remodeling, hopefully in 2021 January will be open

Mi
Review №77

Von is a great store this one has no line and great service

Je
Review №78

Vons is a good store. The only thing agienst it is the high price on the items at its regular price. Some of its specials are at an excellent price.

Ma
Review №79

Great selection, clean.

Ji
Review №80

Ridiculously expensive! Food I normally buy at home was significantly higher here. Only purchased from this store because I foolishly neglected to bring several things. Will avoid shopping here.

Ju
Review №81

To crowded with grocery stands and only 2 registers open. Starbucks is always one employee

Jo
Review №82

Good spot. Can be more expensive than other stores but you can get the hard to find foods at a vons.

On
Review №83

I love Vons. Great store layout and not as huge and busy as Walmart. Employees are super friendly!

Gi
Review №84

Early hours are the best

Te
Review №85

These employees are awesome.

ad
Review №86

9 out of 10, cool and very clean place to shop

Ka
Review №87

Theres always room for improvement (such as only handling Starbucks cold coffees-there are many other brands out there such as your brand Lucerne) BUT Vons YOURE coming mighty close to getting the 5 stars but truthfully I dont think that I have ever given anyplace 5 stars but keep pitching guys. ⚾ WAY 2 GO 🏏

Jo
Review №88

Clean nice store with Vons club savings!

ma
Review №89

Great customer service, employees have good attitude

do
Review №90

Clean environment. Great service

Ge
Review №91

Meat is always good. Employees are mostly courteous.

De
Review №92

Good

Br
Review №93

Ive been going there for years. Its a great place to shop.🛒

Ma
Review №94

Super clean store and great customer service

To
Review №95

Always well stocked, great bargains, customer friendly, has a Starbucks inside store, Deli, Bakery, veggies always fresh, Pharmacy staff is top of the line and all around to shop.

ro
Review №96

Great meat dept. Butcher will cut to order before 3:00 pm weekdays, so if you like thick steaks while they are on sale this is the place.

Je
Review №97

Staff in bakery were rude and dismissive

Cy
Review №98

Went to Vons for munchies in Brawely..my granddaughter Graduated. Bought cupcakes drinks, fruit. Beautiful flowers and balloons.

Bi
Review №99

Wait in a long line, then wait in a long line again to get back the money theyve overcharged you. Ive had to do that a few times, and wonder if its even worth my time. This last time they didnt even honor their its free policy. They know that a lot of people just arent going to bother with checking their receipts or coming back to get their money, so they just purposefully price things wrong.Another issue is that this store will put things that they know are out of date right back on the shelf. I pointed out some badly out of date cereal to a manager and went back a couple weeks later and it was still there. I then started putting it up on the top shelf and theyd just keep putting it right back on the shelf. Before I knew how awful this store is and started checking everything I buy there, I bought sun-dried tomatoes that went out of date in 2016!Ive frequently found very rotten produce in the store shortly after they open at 5am. I never experienced that at the numerous other Safeways and Vons Ive shopped at.With a couple of exceptions, the cashiers are all extremely cold. I definitely dont expect smiley-cheery-happy-I-love-my-job type people, but the vibes are usually just really cold here no matter which language I speak.I really wish this Vons would close and a Winco or Grocery Outlet would move in.

An
Review №100

6 am was denied entry for seniors I have work at 7 am Im just trying to get baby formula. Now Im going in late to work because of this.

Information
65 Photos
100 Comments
4.4 Rating
  • Address:475 W Main St, Brawley, CA 92227, United States
  • Site:https://local.vons.com/ca/brawley/475-w-main-st.html?utm_source=G&utm_medium=Maps&utm_campaign=G+Places
  • Phone:+1 760-351-3002
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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