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Publix Super Market at Lake Brandon Plaza
11255 Causeway Blvd, Brandon, FL 33511, United States
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Publix Super Market at Lake Brandon Plaza
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Ni
Review №1

I just left there. I went to the purchase chicken tender sub. I had the pleasure working with Ms. Traci. This is not the first time she has made me a sub. Every time I deal with her she is awesome. She is always smiling. (I can hear her smile behind her mask) She also takes her time and makes everyone subs. She chops of the veggies so that you can have a great taste in every bite. If you walk up and she is in the middle of making a sub or online order, she always looks up and acknowledges you. She lets you know she will be with you. If she can she makes small talk with you so that your wait is entertaining. Ms. Traci is not the manager in the deli although she should be. Ms. Traci is the best representation of the Publix experience. If you can ask for anyone to serve you at the deli, ask for Ms Traci. Shes the best.

Ju
Review №2

Beautiful new storeGreat place for covid booster!

Ka
Review №3

I visit this one just about as much as the other Publix on US 301, and I have no complaints. I just wish that they had as big of a selection of the premise salads.

Th
Review №4

Clean store and helpful staff. The veggie section is awesome and always full of fresh items.

Di
Review №5

Worst service ever after such a long time coming here i will not come back, . After cashier Olivia finished charging some customers in the cashier my wife walked up next and the cashier told her it that cashier was closed. So we made a different line, until suddenly an employee walks in tries to buy something and she opened the cashier, the. A different customer walks up since it was open again and Olivia lets them go straight in while me and my wife are just looking at all this while we are waiting in a different line after we were told that that specific cashier was closed for the night. When i notice i walked up and she was already telling another gentleman what had happened because she knew we had seen everything. That gentleman’s name was Michael he acted like the manager and said to me that Unfortunately the people that work there get special treatment. When i asked about the other customers that also paid we were told that only debit card was allowed. But Olivia never even asked us how we were going to pay, Little did she know that we were paying with a debit card as well. Get your facts right I hope upper management handle this.

m
Review №6

What happened to publix subs. The last 3 or 4 times they were pure garbage. Use to love publix subs but they are no longer fresh. The bread is now always stale and lettuce is wilted often. I stopped going to subway for the same reasons and now just as disappointed in publix subs. Sad

Tr
Review №7

In my area this is one of my favorite Publix’s. A little out of the way for me but they tend to have items that aren’t available at closer stores.

Ev
Review №8

This is great store but if you have health concerns that require certain vegan or sugar free foods you are out of luck. If enough customers arent purchasing these products they will not order them example the Go Veggie products for those that wanted dairy free cheese. They stop ordering them but the manufacturers said they still tried to put them in the store, oh well..

Da
Review №9

Traci in the Deli is absolutely amazing. She was so energetic and kind it was amazing. She made me and other customers laugh, just seemed to be so happy while working. You don’t see that awesome of an attitude too often. She should be promoted

Ri
Review №10

Went to the deli at 8pm and tried to get some hot items that were in the case still. Was ignored for 5 minutes and finally the lady said we couldn’t get anything because they turned it off. She was rude and didn’t say why. I know in my Publix they resale the old chicken in the cold case so she just didn’t want to be helpful. It was 10/9 and she was on the sub case. You can figure out her name but she may want to not work in customer service at the deli. Just a poor attitude and lazy

Tr
Review №11

Usually very busy. Entrance is awkwardly laid out and causes constant bump-ins with other people. This Publix does NOT have self check-out which is extremely annoying and inconvenient. This location also has a tough time keeping the shelves stocked Im always missing certain things, but other Publix locations down the street in the same town have self checkout and everything I need...

Vi
Review №12

I made a quick stop in to get a few things for a road trip. It was the standard, high quality Publix service I’ve come to expect, clean, well stocked, and friendly service.

Ro
Review №13

Waited from 11:30 til 1:30 for a prescription. called doctors office twice they said it was sent. Publix pharmacy says they didnt get it. Verified twice with doctor that place was correct.

Na
Review №14

I had the most incredible sub salad made by Mr Liberty in the deli department. Mr. Liberty truly made my day He went above and beyond Thank you for your service.

Va
Review №15

I shop here and I do pick up using my car it’s really convenient when using Instacart u can schedule the day and time at your convenience and normally they will have the order ready before the scheduled time which is a bonusI normally shop in store for very specific needs like certain cuts for steak or something seafood related. Customer service has always been positive and I find what I need and if I don’t I’ll take myself to Sprouts now that there’s one across the street next to Lowe’s

Ra
Review №16

I want to thank your employee Brandon for helping me load groceries and returning my mobility cart, he is so pleasant and professional.

Ar
Review №17

Quality items and the employees are so friendly. Great place to get something quick and checkout. They should start scan and go it would be great.

Da
Review №18

I just went there to use the Machine to renew my vehicle registration and plate sticker. The location wasnt crowded and shopping there was a breeze hardly no waite time....

An
Review №19

The Chicago rolls in the bakery are very hard and old...i check 2 or 3 times a week but it is always the same...have to get to a much bigger newer publix store to find nice soft fresh chicago rolls

Su
Review №20

FRESH FIGS!!!!!!!!!!!!!!!! They have fresh figs! I hope they make my day and buy the green fresh figs with yellow stripes along with Mission figs (which they now carry). I also hope they will sell jackfruit in slices like Safeway does. Nobody in a nuclear family, let alone a single person, can eat an entire jackfruit. If you want us to buy it, sell it in slices... safeway can do it, so can you

Co
Review №21

Cleanliness is superb. Went in for fried chicken but it looked like it was yesterdays bad news. Personnel was very friendly though.

Ro
Review №22

Very nice store. The deli needs some attention on service.

Gr
Review №23

Publix is the closest this area has to an HEB. I always enjoy the quality!

An
Review №24

The Publix workers are very helpful and I love the fact how clean they keep they store.

Jo
Review №25

Its a Publix. Is it the newest, fanciest one? Nope.Is it a convenient neighborhood market with friendly staff and a good hot food counter?You betcha.I like this Publix.

Ja
Review №26

What can you say?? Is Publix!!! You know exactly what you are getting, great customer service, clean place and well stock.

Ju
Review №27

If your employee don’t know what you guys are selling on your weekly AD then don’t bother putting that on the AD. Went to Deli and tried to get a sandwich that was on sale, apparently nobody knows what I was talking about, even though I showed them the AD. They also did not want to bother make me one which the first time I got that the employee was very helpful and made the sandwich. I don’t understand what’s so difficult about that. I hate saying this, because I don’t think I’m the customer then I’m above you, but when a customer is nice to you, but you decided to give them a attitude and ignoring them, and not do the things that’s within your job’s parameter, not sure what position you think you are.

Te
Review №28

Great shopping experience with a clean atmosphere, well stocked shelves, and very good customer service.

Jo
Review №29

Ive been gradually less satisfied with this Publix. Its very crowded due to its central location and its size. Even so, Im having more difficulty finding items, even some Ive always gone here for. The hot foods section has always been challenging, but Im really not looking forward to going here as I used to.

Sc
Review №30

I was in the area and then stop in for directions GPS Im sure its a awesome store

JR
Review №31

Very sad, poor lighting, the employees seemed sad ... I even talked to one of them and he told me that they barely pay well for all the work they do. barely the slats are full due to the lack of employees and the deli smells like old grease ... etc

Lo
Review №32

Go here often. They need to hire more people for the deli, other than that the store is pleasant.

Am
Review №33

Not sure if it’s always bad timing for me but it seem no matter what time I go to the subs and hot food area they are alway under staff or just don’t care . Just even to get acknowledge that there are customers waiting.

Ma
Review №34

Its hard to write anything bad about Publix, but it happened. While getting food at the deli, the line was only 2 people deep, but the wait was 20 minutes for 1 sandwich. I got someone else because I didnt want a sandwich. I asked how long the stuffed potatoes had been sitting. He walked in the back for a couple minutes, then returned and said 15 minutes. Why the walk? When I got home, they were dry and it was obvious they had to be sitting for a few hours. You guys are better than that.

Ma
Review №35

They had what we were looking for, which was a very specific local wine that Total Wine next to them did not have. Good on Publix

Hi
Review №36

Got my final covid booster today. There was no one in line at the pharmacy. I still had to wait a little bit but the actual injection took literally seconds. Over all a pretty quick and simple process.

Je
Review №37

Great service, selection, and value.

Lo
Review №38

Its a shame that all Publix are not created equal. I use this location as well as the Pavillion location and the difference between the two are night and day. This location is like a convenience store, less choices and not as clean as the Pavillion.

PA
Review №39

Very pricey on groceries especially the veggies! Did buy a good Cookies & Cream cake & it was delicious! A must try!

Yv
Review №40

Went in for deli. They were so beautiful. Visiting my granddaughter.

De
Review №41

I went today at Publix to get some hot food. So i got there ar 1pm waiting where the hot food is and wait for 15 to 20 minutes to be help on. The two lady that where in the deep fryer area made eye contact with me and saw me, still wait to be help and just ignore me. Until a other employee who came back from their lunch or just clock-in to help. I just want to saw that the young man who was making the sandwich was the only one who was trying to help but he was too busy.

Je
Review №42

Went for prescriptions ended up getting some amazing hot wings from the deli and a number of other things. As always very clean and staff were very friendly.

Se
Review №43

Nice store, just wish that their chicken wings werent always H&S. Not everyone can eat that.

Ja
Review №44

The store itself is fine, just like every other Publix. However, it is extremely busy. Be prepared for busy.

de
Review №45

Employees always on the ball, friendly, and go out of their way to help you find what your looking for.

Mi
Review №46

Deli girl very nice and patient. Crowded store yet I was able to move around quickly.

Wi
Review №47

My home store. Love the meat market here. They are the best

Re
Review №48

Always friendly always clean extremely helpful and they make the best subs.Basically all Publix made Hot and Cold food are yummy

Tr
Review №49

Waited 20 minutes for hot food and no one was in front of me. But the food was good.

Pu
Review №50

Clean store and good service 👌

Th
Review №51

Clean and not so crowded. That is why I shop there.

Ke
Review №52

I love coming here because they never burn the bread like the other Publixs - Ken Gaydos Realtor

Su
Review №53

Excellent customer service. Our favorite items are Mortadella sandwiches, chowder soup, chantilly cake. My kids behave very well while I shop because they love getting the free cookie.

Ra
Review №54

A nice, large Publix, lots of selections, great meats and seafood. Went on a Wednesday and got the 5.00 sushi.

Ki
Review №55

Luv Plubix best store everrrr

Ju
Review №56

There was a small incident with an elderly bagger. Hopefully this never repeats.

Ka
Review №57

Slowest sandwich maker in history and only one maker at dinnertime??? It was delish though!!

Ma
Review №58

This Publix is the best. Very friendly staff.Including the pharmacy department. They get 5 stars

Jo
Review №59

Absolutely horrible. My fiance is a veteran and had to go to the emergency room outside of the VA. They sent a prescription here because he needed antibiotics ASAP and the VA was going to be a few days. Not the VAs fault, it was a weekend. We waited 2 hours after leaving the ER to go pick up his prescription to give them plenty of time. When we got in line we were the only person there not coming for a covid shot. We were told his prescription just arrived and it would be 30 minutes. We waited the 30 then were told he had to pay. My fiance is hard of hearing and didnt understand this, and the pharmacist got nasty with him. I stepped in to mediate and explain the situation and she told me he had to pay. I said no, he is fully covered by the VA we made sure this morning on the phone to be safe, I have a number here that will give you a code in under a minute to make it free. Receptionist responded by telling me the number was incorrect and it would be a minimum of 40 minutes before she could call herself to confirm, because covid shots were a priority, not veterans. I said I didnt expect special treatment because he is a vet, but the phone call was automated and would take 2 minutes max. She walked away so we came back an hour later and it still was not handled. I called the line FOR HER and handed it to her with the info so that he could have his medication. She told me I didnt need to be there, that I had no right to be there, and to sit down multiple times, when I was just trying to help my fiance hear her. When I did step back she was basically whispering, and when he would lean in closer to hear she yelled at him to step back 6 feet due to covid. When he said he could not hear she threw her hands up and acted annoyed. In the end I went to the store manager who said he would fix it, and never did because I had to put in the code and his veteran ID for them to get his medication. I should not have to do their job just because their pharmacist is black and clearly thinks veterans are below her.

ro
Review №60

One of the cleanest Publix locations Ive ever visited

Fr
Review №61

Sadly made an online order that was suppose to be ready by 7:15pm. Had to watch the deli person make it; After they made everyone else’s. Got my order at 7:27pm. That’s not bad I just don’t see the point of ordering it online, given a time it would be ready by, only to have to come and wait either way. At least my cashier Nancy was great. Order was originally placed at 6:40pm.

B
Review №62

Good 🇺🇲 allbefine.com

Gl
Review №63

Clean friendly has everything you want Id go again

Tr
Review №64

Good place to shop.Is clean I found everything.

Er
Review №65

Do not order online they dont every have what you order on line and the food is never ready. Your bet is to just go up there if you like Publix food that much.

Ch
Review №66

Good Publix. Havent had a bad experience.

Ma
Review №67

Its Publix. Its great.

Ca
Review №68

The wait is about 25-30 minutes for one sandwich. Quite frankly this is the first and only Publix that I’ve had to deal with this TERRIBLE inconvenience at. This happens Everytime I come here. And there’s still about 2 people in front of me.

ja
Review №69

Very clean. Getting in and out to Causeway Blvd can be a hassle at peak traffic times.

Be
Review №70

All Publix stores have a certain cleanliness

Cr
Review №71

10/10 Publix. Thanks for being awesome!

Sa
Review №72

Publix Supermarkets are very clean their employees are extremely courteous and everybody makes you feel very wanted its a very warm and friendly place

Ly
Review №73

Very well organized, everyones following CDC Guidelines, great friendly customer service.

Ch
Review №74

I couldnt believe how thoughtful and how attentive the staff was

An
Review №75

The employees are kind and friendly as well as helpful in every department so I will always shop there

Ra
Review №76

Great shopping experiences and Pharmacy also.

Ri
Review №77

Nice clean shopping 🛍️ experience.

Al
Review №78

They are normally fully stocked, and the staff are very friendly.

Gi
Review №79

My favorite Publix, they carry the stuff other stores dont

do
Review №80

As we all know prices of food has gone up..if your looking to spend 200 hundred dollars on 11 items this is your place .but if your trying to save money stay away from here

vi
Review №81

The cakes 🎂 the made for my daughters birthday was lacking flavor and the build was terrible, i could had bought a cake that was pre-made better than what i got

DK
Review №82

Large, clean well-stocked store. Wonderful deli and sandwiches freshly made to order. Very large produce section and bakery

Sa
Review №83

Great selection. Fresh produce

Tw
Review №84

This store is great, nice employees.

To
Review №85

Always a good store.

Br
Review №86

The staff is just wonderful

Cl
Review №87

Brands are being reduced...not sure whySome healthier food are being over shadowed by big name brands.

Ro
Review №88

Clean and organized very polite staff.

He
Review №89

Great clean Publix very convenient and friendly staff.

St
Review №90

Love their plant based selections

La
Review №91

My favorite go to Pharmacy

Ke
Review №92

Clean and really good customer service

Yu
Review №93

Close to home. Always a good experience.

Ka
Review №94

Great variety in this full service location.

Je
Review №95

Love. This. Place! Always friendly and always super clean without any wierd old food smells. Dont just take my words for it the amazing pictures of Google show and immaculate store except for the 2 tubs of humas. But honestly who hasnt had to snag that in a hurry...

Sy
Review №96

Publix is Really a great place to shop. All employees are So pleasant!

Ch
Review №97

Convenient shopping, friendly staff, would recommend

Ke
Review №98

I found the lactobacillus casei shirota

Ke
Review №99

Whenever Im in the area, I shop at this particular Publix. Great service always!

St
Review №100

I enjoy going to Publix during this time, they have the aisles clearly marked with one way direction arrows. The lines at the registers are marked so shoppers can maintain a safe distance while checking out. Also, employees are constantly wiping down carts and surfaces. I feel completely safe shopping at Publix while Covid-19 is still around.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:11255 Causeway Blvd, Brandon, FL 33511, United States
  • Site:https://www.publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 813-655-8911
Categories
  • Beer store
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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