Very satisfied. Needed pontoon winterized, fuel system cleaned, tune up, shrink wrap, store for winter and return pontoon to house in the spring. The staff does a very efficient job in a timely fashion.
This location is very responsive and flexible when purchasing from them. I cant speak to the attendance side of the business but my experience was bringing them an older pontoon for trade in and picking up the newer pontoon. There was, of course, some upgrade sold and installed onto the new craft such as; lights, stereo, depth/fish finder, and a cover was added. The items were over-valued as they typically are from dealerships but the installation seems well done and the looks tidy. The custom cover partially is nicely done. The dealership was helpful with trailer use as we didnt have one to being the process and was willing to lone one out. They werent quite ready for us when we arrived but the wait wasnt unacceptably long.
Staff was friendly and helpful, thus one star. The fact they sold me a brand new boat with undisclosed damage, unforgivable! Never trust a CHEAT!
Excellent customer service, very knowledgeable parts dept and reasonable. Would recommend to anyone
We have an older boat and they tried to say our immediate failures after their repairs was because of the age of the boat. The problems were actually caused because of loose screws left after their work.
Helpful, knowlegable and nice parts guys. Thanks for your help guys!
Were very excited to own our first pontoon. Helpful fair staff and prices.
I really admire and respect Brian Halverson who is the owner and operator of Brainerd Sports and Marine. He is a real straight shooter who is totally honest and completely trustworthy! He never pressures anyone to buy anything. Sincerely Jim Bischoff
Great sales guy, took the time to explain the different boats and find one that would be a great fit for me.
Very helpful great place
Very friendly, honest and helpful. Lost power on our boat. Brad was willing to take a quick look at it without an appointment to see if it was a simple engine fuse or if it was a bigger issue. We swung in and he showed us where the main power fuse in the motor sits and that was it. $0.82 for a new fuse and were were back on the water. Cant say thanks enough for his approach to be willing to just see if it was something simple without scheduling a service appointment which could have left us without our boat for the final days of our vacation!!!!
Go see Rod. He is a good egg.
Good people working there
Usually quite a bit to check out but lately theres nothing
The only place in town with my impeller parts in stock!
Great atmosphere very helpful
Pretty great experience. Purchased an as is used unit. Mark and the team there were welcoming and made the experience feel like my business was valued and treated the sale as if brand new. They fired it up with me there gave me some pointers in towing and launching. The owner came out to inspect the unit with the tech to make sure it ran to his standards, I’m sure for them it was considered a very small sale, they sure made it feel like it was as important as a brand new unit! Highly recommend to everyone!
We just purchased our second pontoon from Brainerd Sports and as always Brian was great to work with. Brainerd Sports is not only great with the sales process but service after the sale is superior above others. They have created a loyal customer for life!!
Try to buy a boat motor an it seem like he did not want sell any too us went to power lodge an guy their was great
Brian is excellent to work with. Customer services were awesome. Highly recommend their business. He went the extra mile for us. Thanks Brian!!
Gerad is the Man!! Very helpful and knowledgeable.
I recently bought my new Alumacraft boat here. The personnel of this business are very professional, extremely friendly, their service is outstanding.Im very happy with the overall experience. I highly recommend this place to anyone and everyone.
Jim was great to work with from start finish
They were very honest with me.
Fast, friendly, economical, and very helpful
Brian in service was extremely helpful in helping me diagnose and fix my Yamaha 70.
Excellent service very fair prices,great place to have your toys serviced.
They have amazing and friendly customer service throughout their departments!
Great service.
They were very friendly and helpful and honest. Jeff was great.
Very friendly and good service.
Jim was great!
Very knowledgeable and helpful.
Great people
Great friendly service
Helpful and friendly staff
Professional boat maintenance, large or small items.
Friendly, want is to buy something.
Very knowledgeable!!
Good deals