Raquel helped me with paint and i truly couldnt have had a better experience. She was patient, kind, and truly the embodiment of what ace employees should be like. I love visiting my neighborhood ace wherever i am living and so far owenhouse ace has not disappointed. I appreciate this ace every time I come in! Thanks!

My go-to hardware store in Bozeman. Been here for a long time. Great staff, super helpful. Having a bike shop semi attached is an awesome bonus!

This Ace is absolutely the best place on earth. I have gone here since I was a child and have always gotten the best quality of service. Whether its bolts or paint, ace will always provide! I highly recommend this Ace to anyone in need of practically anything. They always provide wonderful service and are always friendly and kind. I am an eagle scout and would award each of these employees with the exact same thing for their ability to meet needs and lend a helping hand as well as going above and beyond for each customer.

Raquel worked really hard on our color match, after we had gotten one that didnt match what we needed she fixed it, at no extra charge and it was perfect! Thank you so much!

A fantastic more-than-hardware store.In addition to all of the elements you expect from an Ace store - helpful, collaborative staff and extensive hardware - both Owenhouse Ace locations in Bozeman have an extensive collection of kitchen supply items (including specialty items from Le Creuset, Cuisinart, KitchenAid, etc.).The unique hallmark of the downtown location is a great bike shop directly behind the hardware store.

I love going into the downtown ACE. I can easily walk there from my house and always bring my little dog who is now known by most of the salespeople.There is always someone ready and eager to help. When I was little, there was a wonderful hardware store on the main avenue of my hometown. It had wood floors and wall cabinets on the doors of which hung examples of the merchandise inside--a tantalizing array of screws and nails and hooks, etc. I remember the kind salesmen and can even conjure up the smell. ACE Downtown has many of the same qualities, the foremost one being the friendly, informed salespeople who make every visit a pleasure. My dog agrees!

Really experienced staff who help a lot. Great service. However, they do not enforce mask wearing in this time of Covid 19. So you may encounter people in narrow isles that are not wearing a mask. I would give it a five if they actually asked customers without masks to leave, but as it is....

Great place. Small engine shop knows their stuff. Always helpful as long as you have the right information going in. If not they try and help but may need more from you. Would highly recommend to purchase mowers, snowblower , chainsaw from.

As a person with little hardware knowledge, I rarely have a good experience in places like this. I visited this Ace hardware after a stripped bolt came loose on my bike rack while passing through town. The staff member was so helpful, friendly, and not condescending at all. They had everything I needed and even let me borrow loctite for the new bolts.

Ace is the place...always liked the way Ace stores are roomy and clean and .....no Walmart shoppers !!

Worst knife sharpening service Ive ever experienced. Dropped my knives off on a Friday, called the following Friday to check in and got a snarky response about them giving me a call when they were done. Im a chef in the community and have used their service before with no issue. Two weeks after the drop off date, I picked them up without getting anything done. Do not recommend the sharpening end of this location.

More like dept store than hardware store. Fully stocked selection

Always friendly, and always know which aisle to direct me to for whatever Im looking for.

Today I came in to purchase a new can of paint because my original selection was horrible. Denver at the paint counter was more than helpful and provided great costumer service to my boyfriend and I. There are very few people that go out of their way to help you the way Denver did. I am very appreciative of that!

Any time I’ve stopped in the bike shop the staff have been very helpful and friendly! :)

We were really happy about the service that we received and how helpful the staff were.

Called ahead and they got the stuff for me ready for curbside pick up. Stay wore masks and were helpful. Went above and beyond when my battery died before I could leave, they helped jump my car!

Was so happy with my experience at ACE hardware. Theresa was incredibly helpful, knowledgeable and friendly. Rarely do I get to experience such a great customer service!

For 20 years I have had the best customer service and have found just about anything I ever needed at the downtown Owenhouse Ace. The sales people are truly helpful and knowledgeable. I actually look forward to going to Ace more than any other downtown business. Bravo to great management, help, and stocked items!!

Every employee is great except every time I go in here except for recently. I was helped by an older woman named Roberta, I believe. Rude as rude gets. Talked trash about her coworkers the whole time to the point where I felt bad for the other employees. Very terrible customer service and very unfriendly. I’m surprised they have her out on the sales floor where she can freely be so disrespectful

Always a pleasant shopping experience!

Usually has what Im looking for, but brands change sometimes when I go in looking for something.Manager told me that a discontinued product has a high turn over rate so they were not willing to discount it. Checked batch number and not only is it discontinued but its manufacture date is 3 years old. Dishonest to sell discontinued product at full retail. What happens if a customer uses it and comes back for more? SOL?Dont appreciate being lied to when Im just trying to help turn over your inventory.--------Eric, I appreciate the reply but how can a batch of dented cans from 2017 have a high turn over rate? Besides the fact the two SKU have different fill levels and definitely tint different, how can you guarantee a batch of paint from a discontinued sku manufactured in 2017 is going to tint exactly the same as a current batch?. The updated sku has been around almost 2 years now. Your ace BM rep is brand new right? Has he even used that product?BTW Im in your store all the time and thats not the only product you have on your shelves thats ancient and your charging full retail for. One batch number I checked was so old BM had recycled the batch numbers already.

Just enough of everything. You can cut your boards here for your projects if you ask nicely. Some of the nicest kitchen odds and ends in town here as well, which I love. Also, they carry individual ice cream bars on the cheap, which is a blessing on hot days!

Helpful staff and a compact, urban atmosphere. This store is a great resource.Owenhouse was not able to tune up our lawn mower because it wasnt a Honda brand mower (although it has a Honda motor). That struck me as rather dumb.

Love the downtown location. So convenient. Always friendly, knowledgeable, and attentive staff there to help.

The staff here go out of their way to make sure your shopping experience is well accommodated and that youre not lost in the aisles. Legitimately the friendliest bunch of staff ive ever encountered in any retail setting. i really appreciate the hometown feel of shopping here

Helpful knowledgeable staff great on returns and exchanges

Owenhouse Hardware has the best customer service of any business in town. I simply love walking in this store and I do so frequently. Recently, I bought a multi-meter and some thermostats there. I got home and had trouble wiring them. I called Owenhouse and their employee Facetimed me and showed me how to wire it. He made my day because I would have never figured it our myself!

There should be a separate checkout line for retired folks and transplants.

Clean, organized, inviting store. The staff is very helpful and knowledge. They have a great assortment of product that you wont find anywhere else. Much more convenient then a big box.

One of the best hardware stores in town. They have fun non hardware stuff too.

Spent over two grand in here. Didnt get the 10% discount on accessories and had to wait forever. U guys owe me

If you are looking for the Alpaca socks or hats, they have them here. A bit pricey but worth it. They make great skiing socks.

Great place to shop for household and yard needs. If they dont have it you probably dont need it. You can park by the back door!

Friendly faces and helpful.

A great place to shop! The employees are very friendly, helpful, and knowledgeable. Forget big box and shop here.

This place is awesome!! I often wonder why I try to shop at other hardware stores when Ace always has what I need.

All employees there are super helpful and knowledgeable! It made my trip fast and easy.

Awhile ago, the parking worked somewhat. Today, the parking is nonexistent. With the growth of Bozeman and the tourism it is very difficult to find any parking. If you do, its not easy to load your supplies. You half to carry them through traffic to get to your vehicle.Employees are very nice and helpful!

I was harassed by the older gentleman at the paint counter for not wearing a mask. I have severe asthma and had several bad attacks while trying to comply with the mandate. I have been medically advised to no longer wear one. I will never shop here again.

Demanding masks for people with health issues is just plain wrong. Will not shop there again. Sadly

They are well stocked. Lots of choices. Helpful staff. Love to shop here.

Great customer service and friendly staffing.found

Great variety, very knowledgeable staff, get their loyalty card - its worth it

EXCELLENT SERVICE. During the second day of our trip, some of our fishing gear broke out the back window of our SUV that my folks are planning to pull behind our RV all the way back to Alabama. We didnt have enough time to order a replacement window, so we opted for plexiglass. I stopped by the downtown Bozeman Ace Hardware and several staff members assisted me as I worked on getting a 24x48 piece of plexiglass formed into an oddly shaped window. Several staff members checked on my in the parking lot while I worked and the manager, Ron went out of his way to hook me up with the perfect tool in their shop that made the job much easier. Very please I went to Ace instead of another big box hardware store.

I called to find out about product availability and prices. They were very helpful and friendly, and DIDNT make me feel as though I was imposing on them.

I love my Ace......Great store and staff and their store out of Huffine is even better!

Always courteous and good service at the grizzly and this morning and it was fantastic

Great store. Lots of help!

Very knowledgeable staff - a good downtown hardware store

Always friendly. Always have what I need.

🎵This Ace is the place of the helpful hardware man.

Great location with a super helpful staff. Ace is the place.

Very good store for what you need

Great store with knowledgeable, helpful staff.

Everyone is super helpful and friendly!

Not always the cheapest, but always the most helpful place for standard and nonstandard items alike.

This ace is the best one in the country

Never leave town for your hardware needs again. They have a lot down here, only special purpose things would you need to go elsewhere.

Great. Helpful, friendly staff.

They were super helpful

Very helpful and well stocked

We went looking for a puzzle and they had them!

Very helpful and knowledgeable

Very helpful staff

This is a real hardware store!

Very complete in tools and household items