We recently re-carpeted 3 lower level rooms and I went straight to Carousel because I knew I could get quick service and quality products. Norman was super helpful and fun to work with. He helped us choose an in-stock carpet that is the perfect color and it was installed within the week! These brothers are great guys. The cost was also great! Thank you!

Dont Recommend. When they removed my doors to install the carpet, they didnt rehang the doors properly. Two of my doors were now hitting the door jamb and would barely close. I brought it up to Norman, but he acted like the installers wouldnt dare do that. He said they only remove the hinges. Anyone knows that sometimes door hinges are hard to remove and therefore people sometime unscrew the entire hinges. Needless to say I had to pay a professional to come out and fix it. He saw how the installers didnt even screw the hinges all the way in. Cost me about $300 for something that the installers at carousel were responsible.The other issue was the carpet that was actually installed was totally different than the sample. I didnt like what was installed. Norman was suppose to call the manufacturer customer service to see about there customer satisfaction guarantee, but Im not convinced that he did. Norman kept saying he would call me back to give me updates, but he didnt ever do it.Like a lot of things, the customer service is great when you are about to buy, but horrible when something goes awry and they dont want to accept responsibility for something that they obviously did.

We recently had new carpet and laminate installed in most of the house, and we couldnt be happier.The installation went well,and Bob was very much involved. KUDOS to all.

Ive been working with Bob at Carousel Carpets for thirty years, both for my home and office. Every time I had the need for any flooring replacement or repair, he came up with a solution that fit the job perfectly. Their installers are timely and they do an excellent job. This is a business that stands the test of time and continue to deliver outstanding service consistently.

The carpet that I had installed is very bad quality.

Great