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Big Lots
4420 Mitchellville Rd, Bowie, MD 20716, United States
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Big Lots
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Ka
Review №1

Great. Clean store. Well stocked.Sales rep was nice, friendly and made sure all the cleaning products were closed and separate from everything else. Appreciate it.

Ti
Review №2

I know its a discount store but there is very little I would actually use from this store.

M
Review №3

The new Spring items are out!! Such cute stuff for your home without breaking the bank. I see they rearranged the cashier stations, great idea. Just remember to move your cart over, so others can get pass. My cashier Jayla was such a delight. I hope she is there when I go back. She was professional, efficient and friendly. Thats hard to come by nowadays.

Sc
Review №4

Great expwrience. They opened up another lane when they saw that the line was starting to get long.

Da
Review №5

New management, friendly cashiers. Very good experience every time I come into the store. They always seem to be stocked with good items and some surprise deals in clearance. Thumbs up.

Da
Review №6

Great selection of household items. We found a nice headboard on clearance and stools. Anthony was extremely helpful! Wish we could order out of stock items in the store, but you have to wait till next shipment.

Ca
Review №7

I can always find great items in Big Lots!! The Store Manager was friendly. She was cleaning up the register before leaving the store. Really friendly cashier (Omar). There was a Team Leader of some kind on the floor, she was COMPLAINING like crazy to a young co-worker. I said, Hi!, she told me, Im busy! Ok!

De
Review №8

Great storeFantastic serviceOne of my happy places

Me
Review №9

Great options. Good pricing. Friendly staff.

J
Review №10

Cleanest big lots Ive been in

Ch
Review №11

Nice stuff but the patio furniture was out of stock at all of the stores.

St
Review №12

Good price but you never know whats there.

Ge
Review №13

It ok but it 1 problem the L P department be following you around

Ch
Review №14

Staff in furniture department was awful. I was going to make big purchase but left because of lack of service. Victor was reps name.

Re
Review №15

This is my go to place for gentle coconut and Shea butter liquid soaps and bath salts. The price is always much less than other stores.!

Yo
Review №16

I found a lot of needed items at this location! 👍🏼

Mi
Review №17

They have a variety to calendars $10 or less. I was happy with the selection. They have begun putting out holiday offerings. If you have the financial stability this place should be on your list

Ja
Review №18

They are ok good prices. But they never have anything new or worth for me in my opinion. Same things since 2019.

Je
Review №19

Very nice store. Starting to restock and saw a lot of things to buy. I brought more then what I expected to buy. Going back very nice Christmas stuff.

MI
Review №20

Havent been to Big lots in years. On my visit today, I have no complaints. Reasonable prices. Thumbs up.

De
Review №21

Friendly but sale was on and everyone bought the item I wanted

Da
Review №22

Good store... for cheap stuff!

Me
Review №23

Very clean and a new manager who was very nice

T
Review №24

We went in today to check out the furniture. We were pretty happy w the selection & prices. We picked up a few toys for ou son who’s birthday is tomorrow.As we got to the register: both cashiers where on their cellphones. Since there was not any signs as to where the line started I asked both cashiers and both gave me a smart response. I ignored them. I just wants to pay for our items & get out the store.We visited w both our kids who where pretty restless. As soon as the cashier scanned several items I placed them inside my reusable bag and told my husband I would wait outsid by the bench w the kids. There were still more items on the belt which the cashier was still ringing up.As I’m sitting outside I get a call to go back inside. We go back & he tells me the cashier said we were stealing. At no time would we ever steal!!! The accusation was uncalled for and management should address this w their “professional” staff!The last toy items we chose were not scanning. Yet, I saw the items I placed inside my bag on the screen that’s why I walked away + he stood behind at the register waiting for the rest of the items to be rung up. I did not want my kids inside the store any longer so I wanted to wait outside instead of being inside the store w them.The manager was called. He came up. Fixed the problem. I told him at no time were we ever steal - all the sudden the apologies from the cashiers came out. We are 2 professionals how dare they falsely accuse us of stealing when he NEVER left the store & was waiting to pay!!! The cashiers saw us together. We were so close that there was no way they could say they thought I was by myself!All this occurred at around 1pm today. Thanks Big Lot’s bowie for the great customer service experience! Train/Educate your staff!

Va
Review №25

I will not visit this store again. They barely know anything & arent good at helping customers. No one knows about the free deals. They barely speak. Ill travel to the other location in the future.

Lu
Review №26

Great place to get snacks and stuff 👍

TA
Review №27

Place is easy to find the things you need

Vi
Review №28

Has quality things and nice staff. Needs to hire more help and cashiers.

Co
Review №29

Awesome deals for patio furniture and items for the house

La
Review №30

Friendly staff and decent selection

BG
Review №31

Bright and clean. Well stocked and prepared for the holiday season.

St
Review №32

The time I went, there was only one young man working the register (the manager). He said another worker no-call/no-showed on their busiest day but his attitude and customer service was extremely patient and positive.

An
Review №33

Fully stocked on items for Xmas. Great shop

J
Review №34

They need more employees and management that can make decisions. MANAGEMENT reorg! Employees are great!

Mo
Review №35

Big lots is a big dollar store with some unique finds. Go ahead pick of some bleach

De
Review №36

Clean store, nice staff...

De
Review №37

Everything was great the (2) young men at the checkout were AWESOME!!!

St
Review №38

Went into Big Lots to try and get a new mop but they didnt have much of a selection. Its probably due to Covid, however I got a great deal on a non-stick 10 inch frying pan

Si
Review №39

U can never go wrong with big lots.

Ma
Review №40

Excellent choices of furniture.

Ja
Review №41

I picked up an Emeril Lagasse Air Fryer for 50% off today 🤗

GA
Review №42

Manager Tony is always super friendly and helpful. Patrons were getting riled because there was not one line from which the next open cashier would take the next customer. Overall though, a pleasant shopping experience as usual. Kudos!

Ma
Review №43

Very nice and clean

de
Review №44

Shelves were kinda empty. Staff were very nice.

Ro
Review №45

The store changed the layout of the store. It flows better than it did before.

Sh
Review №46

The employees were very professional yet very friendly.

Te
Review №47

Based on my curbside pickup experience and the great price on these huge outdoor planters.

MA
Review №48

Big Lots was really exciting! The store is aisles are wide, shelves very well stocked and very best and clean. The staff was helpful and very pleasant

Pa
Review №49

Great time picking up fall decorations for the holidays. Nice atmosphere. Everything was neat in the store.

Ma
Review №50

Always find little nicks and nacks here that i can give my coworkers for gifts.

Me
Review №51

Everytime I go I spend at least 100 dollars and the staff always treats my family and I with respect, its nice and clean I genuinely love this store visit 1 a month.

Ch
Review №52

I can always find things Im looking for.

Ad
Review №53

This location is always well stocked. If you cant find what you are looking for at another Big Lots you can here. The staff is helpful and friendly. The store is clean and well managed.

Lo
Review №54

Just had the worst experience... I tried to purchase some journals, got to the register and there were no stickers to be scanned to ring up the books. I told the cashier that it came out of a box that had a price on the outside of $4. She went back to see and was being rude about it saying thats not the price... she made me feel like I was trying to pull a fast one... it is not my fault that they forgot to tag there merchandise. There was also a full box of the same journal right behind the box I got mine from which said $4 as well. She refused to be logical stating that thats not the price but yet she didnt know what the price was. I was being treated like scam artist over a journal! This Big Lots employees need to be retrained and to get their priorities right. Customer service first. I will never be returning to that location.

Ca
Review №55

You can pay a lot at Walgreens.You can save at Walmart.Theres Ashley and Value City Furniture stores.You can always wonder why you spent so much as Target.Or you can go to Big Lots. Their rewards program is great and their prices are still tough to beat.I knew I was onto something this morning when the store was packed....so people know whats up.Will be back, kudos to the wonderful team members.

Ev
Review №56

I love the store and the staff I come here often. As usual Big Lots marks down the price of items that other stores would charge an arm and a leg.This is by far the best place to do Christmas shopping for kids. They usually beat Amazon prices and you obviously dont have to wait for their items to come in the mail.

Ca
Review №57

I gave one star because they had what were looking for. Where they failed was when my mother who is a senior citizen asked if they had a discount, the manager stated the she never heard of Big Lots having a Senior citizen discount. I was with my mother and I told her that I would check with corporate. Well the online chat person stated that they dont have one and sorry for the inconvenience. I asked why? Then Tina the online chat person then asked was there anything else she could assist me with. Really??Very disappointed that in this time when so brick and mortar shutdowns. The more mature consumers really are the majority still using the brick and mortar. You would think that a small thing as a discount to make them feel better about shopping at your store wouldnt be a inconvenience for Big Lots.Just awful service all around.

Ka
Review №58

Great sales

Mi
Review №59

Not muchbleft for holiday shopping!

AJ
Review №60

Cashier was great, but item pricing is not. Had advertised item in paper but the pprice didnt ring up real. Doing corporate!!

Ba
Review №61

Seeing my hobbling with my cane as I came in Lucy asked if I wanted a cart. Thinking I was only looking at things near store front, I refused the offer. However, she directed a staffer to bring a cart as I browsed. I accepted gratefully and, of course, nought more than Id planned to.

Ru
Review №62

Wish I could post 10 stars. Awesome and good deals

Lu
Review №63

Great sales on furniture, purchased a electric fire tv stand for 50% off. in love with it

Ni
Review №64

Poor customer service is such a trend right now—-even the managers are displaying these “skills”.

Tr
Review №65

The staff was very nice and helpful. Every item I was shopping for was easy to find. All and all a wonderful shopping experience.

Ch
Review №66

Nice store always clean. Friendly staff. Stopped in today to kill time before a doctors appt. Picked up cute Christmas dog and cat toys for my pets. And Little Debbie Santa Brownies for me. Love Big Lots.

Bl
Review №67

Came to this store from another location to pick the rest of my order on 12/17/18 around 9:45pm and was told I had to pay extra. The manager at the furniture department was rude and offer little assistance. When I ask for their customer service department he told me there was none. This guy is unprofessional and need to be trained on how to accommodate customers. Will never buy anything from biglots period.

Ju
Review №68

The Cashier was very helpful and patient.

Ha
Review №69

Fun, reasonably priced store with some curious items that you wouldnt expect.

Ja
Review №70

Excellent Inventory 👍👍👍 Had all the household items & home decor I sought after

Sa
Review №71

That was my first being at Big Lots .I do not get out much .I had fun. This Big Lots is different from theOthers Big Lots stores.

Ke
Review №72

Purchased a box of La Croix water on 1/1/19. Today so reached in the box and pulled a sealed empty can. When I further investigated, there were several more smashed cans with mold growing in the box. Unacceptable and the manager is giving me the run around refusing to answer calls. The cashiers state there is nothing they can do. I will be reaching out to their corporate office.

Do
Review №73

Love this store

Je
Review №74

Did not have what I wanted but I found a good substitute.

Do
Review №75

First time at this location. Not organized like Capital Heights.. Crammed confusing layout. Spend some time cause Big lots does have some good deals

Ma
Review №76

Good prices on all of your household needs.

Dr
Review №77

Found product and at a reasonable price.

Ca
Review №78

They dont always have the same items as they buy in big lots and replenish as they continue on supplying us with the same and some times different items that are really good and WAY AFFORDABLE. The employees are always polite and helpful.

Sh
Review №79

I was able to find something nice for my house

Pe
Review №80

Only one cashier despite very long line of customers 😧I placed my items on an empty shelf and exited the store without purchasing anything 😥

zi
Review №81

Lakan did a fantastic job if checking us out. The store was clean and neat. The customers ruined my shopping experience. Very rude.

Al
Review №82

Very clean and organized. Lots of great wall art.

fr
Review №83

Called about a replacement matress for a twin sized bed. A young lady answered the phone then continued to have a conversation with a gentleman. Not sure if customer or other employee. After a couple minutes a i said hello hello trying to get her attention .She then hung up on me. Called again she greated then put me on hold then was disconnected. I called 3 more times was not greeted but transfered on hold. The fourth time i called a gentleman answered and informed me that they dont have matress. A diservice to your customer service deptartment from her at 7 15. 9 .3. 2019.

Li
Review №84

Love Big Lots...they closed the one that was a favorite place of mine but this one is just as nice...

Ru
Review №85

The store was in order everyone was wearing and practicing social distance and friendly staff

Al
Review №86

I was able to find everything I went in looking for and more. Their items are at reasonable prices.

SH
Review №87

Great place for holiday gift wrapping stuff

Ma
Review №88

Very good 👍

Ti
Review №89

Love going to Big Lot, they always have what Im looking for and their prices are reasonable....

R.
Review №90

There is always a find at Big Lots!

Br
Review №91

Good store. Clean and good prices. Could not find wasbi round crackers - my favorite. Have been in several times but can no longer find - mmmmm.

Ly
Review №92

They used to have a lot of natural sodas, which we would stock up on. It seems theyve stopped getting a supplyOtherwise, there is a decent selection of foods that have been purchased from other groceries. Professional staff, and clean bathrooms.

Ir
Review №93

Ive always liked big lots i can find some name brand items at a cheaper price compared to other bigger stores that will mark it up .

MK
Review №94

Great staff. Long wait in line didnt even bother me because of their friendliness !

Ve
Review №95

I like Big Lot; their prices and selections are great.

Gl
Review №96

Big lots Always have great items for the home.

We
Review №97

Everytime we go to Big Lots we find amazing prices on coffee packages, snacks, dog items, and more. Weve purchased 2 living room sets and both are very comfortable.

Sh
Review №98

Always finding great deals.

Es
Review №99

The staff are very helpful, friendly and professional. The Bowie store is one of my favorite places to shop.

ti
Review №100

The cashier named Jira was incompetent,she was unable to count I received 44cents in change ask I if I give her 1 cents so I could receive 45 cents. She went off said she couldnt do it it would make her register short Ill call the mgr. She became very uneasy treating me like sh**.

Information
50 Photos
100 Comments
4 Rating
  • Address:4420 Mitchellville Rd, Bowie, MD 20716, United States
  • Site:https://local.biglots.com/md/bowie/5228?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 301-352-6205
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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