Great place and peoples to do business with

I love this dealership but the issue with my electrical system is a mystery to them my entire dash dimmed out and went black. They did a check ,but until they see it nothing can be done.

Always great service and people! Beautiful cars doesnt hurt!

From the purchase of my car to my routine service appointments I’ve been very happy with Napleton Lincoln in Bourbonnais. Can’t say enough great things about the staff and the attention they give you. They keep you informed and make sure you are taken care of.

Unbelievably the best car buying experience Ive had. I shot an email to the dealership and Adam got back to me. They had increased the price of the car I was interested in but they honored the previous price with no resistance. Adam filled me in detail of the previous owner and didnt ask me any suspicious questions for answers that can be used against me. Nick was perfectly aggressive and I did not feel uncomfortable saying no. I definitely recommend this dealership and Adam is the guy you want to talk to. FYI they have a plan that covers wheels, windshield, and dings that is very tempting to add to your payments.

I bought my car from Adam. From test drive to signing in the dotted line, there wasnt an ounce of pressure. The car us great, as was the buying process. Adam has even reached out several times to ensure my satisfaction. My only complaint is with the lack of follow up from service department who was supposed to call me and get me set up with a second key FOB. After a month, I had to go in and ask about it to get it done.

These guys are lying crooks. We bought a used car for our daughter and was told that it was in such perfect condition that the manager would put his daughter in it. On the way home from the dealer we smelled a gas/propane type smell. We called and said that we didnt want the car unless it was fixed. They guaranteed that theyd take care of it. After leaving it there and driving 40 minutes each way 3 times because they couldnt find anything, we were told that we were probably driving behind trucks smelling their exhaust!!! Insulting!!! Weve been driving for 20 plus years, I think we know the difference!! He even said that if another mechanic could find the problem that theyd take care of it. Well...we were stuck 400 miles from home and sure enough we found out the transfer case was leaking (which was the smell), and now its cracked and costs $2300 to fix not including hotel and tow fees. Called the dealer and was told that they couldnt find the leak and its their word against ours and were out of luck!!! Their honesty and trustworthy ploy is a crock!!! Were not the first victims!! Other reviews on other sites have had the same issues!!! BUYERS BEWARE!!!!!!

I recently purchased my Lincoln from Napleton Bourbonnais. The service was excellent and I am so happy with my entire experience.

Eant buy nice cars this place to go and buy one

They have shady salesman that take advantage of senior citizens.

They always take care of problems with professionalism and expediency.