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Currency Exchange International
100 Huntington Avenue, Copley Pl, Boston, MA 02116, United States
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Currency Exchange International
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AS
Review №1

If you don’t mind getting a bad attitude from the girl at the desk, this place probably a good option :)))

Li
Review №2

I experienced a wraparound professional and reliable service. I was made aware of when the currency I ordered would arrive, I received a phone call for pick-up, and it was ready when I arrived at the kiosk. The entire process went smoothly. Depending on the currency and amount, it is definitely helpful to order ahead, and the wait is not long.

De
Review №3

Request for foreign currency was online and CEI was prompt to respond in 1 day. They notified when my request was ready and it was hassle free for exchange. Exchange rate was a bit high but 5 stars for their system and response. Will definitely recommend to others.

Ch
Review №4

Worst service ever. $1000 is offered at 549.000 XOF from others, even though the actual rate today is 560.000XOF. Here, they are offering 453.000 XOF for today 08/11/2021. This means you are only getting $800 converted. What a way to steal from people. Avoid at all cost.

Ju
Review №5

Pleasant, helpful and efficient from start to finish. I appreciate how easy it was to order and receive within days a currency that both of my banks were unable to obtain. Thanks.

J
Review №6

Best rate! They matched my bank rate with no hassle. Had currency the same day. Fast and professional customer service. I would definitely go back!

Ag
Review №7

After hearing from high tax charges from Travelex , I went to this place. Trust me, they offer the best rates with professional services .The company must be lucky to have Yong as one of their employees. He was really good.

ja
Review №8

Very slow. Staff need to be trained for better and quicker service. Couldve gotten better rates elsewhere. Might need to include customer in your so called customer service if you really care about it.

Ke
Review №9

Been doing business with CEI for 2 years now...NEVER had a problem!Staff is AMAZING and always go above and beyond for me...Super friendly...professional...and knowledgeable!!Best exchange rates in Boston!I live 2 1/2 hours away and have made them my primary source for my currency needs!Manager Amanda V rocks!!! 😉😉😉I would HIGHLY RECOMMEND them!!

Am
Review №10

I ordered multiple currencies online and was available for pick up two days later which was faster than I expected. I used the coupon for the exchange fee on their website. The staff was nice and made the exchange easy.

Am
Review №11

Ordered a considerable amount of Euros and was able to pick them up same day. The process was quick, and I was able to pay with my debit card. The representative was professional. I would use this service again.

Se
Review №12

Great place to exchange money in Boston. I used their services for a few times and always had a great exchange rate. Amanda is great, always a pleasure to work with her

Je
Review №13

This was my first experience at Currency Exchange international (the one in the mall on Huntington) and they really helped me out and actually BAILED me out in a major way.I was traveling to Bogotá, Columbia 3 weeks ago for the first time and, truthfully, I don’t ever worry about getting local currency because its usually Europe or Great Britain. Easy to get in my mind over there, via ATMs. Going to Columbia, however, I thought I better bring it with me not knowing the deal over there. I called around the Boston Exchange “desks” and really got the run around. “You need to fill that currency out online, we need to order it, and we’ll see if we can get it.” My bank was even a huge disappointment “we can’t get those”. Very hap hazard and not knowledgeable. Now, I’m scrambling and concerned. Finally, I called Currency Exchange and the manager, Amanda, was on POINT. She said she would have the currency in the store the next business day (maybe it was 2) and hold it for me in the safe. Sure enough, I went to the booth in the mall, spoke to the teller on duty (Sally) who looked at my ID and immediately got my currency (paper clipped with all the paperwork attached) from the safe. She was extremely professional.It was such a good experience that I am going to go there from now on before I go to any foreign place (including Europe and GB) and order from them. Low fees and piece of mind. Plus, after how they treated me, I’d rather give them the business than my bank, which was a brutal experience. As a matter of fact, I’m heading to Italy in January and will get my Euros there, without question. Thanks Amanda and Sally for bailing me out - I won’t forget and you have a loyal customer because of your customer service. Incredible. Thanks again.

C.
Review №14

Great friendly place see Amanda or Keith great customer service. Honest up front answer to your concerns Amanda states her manager travels all the time knows what people go through and has trained them that way Superior sevice better than the other guys out there.I used them all. 2nd floor next to escalators across from Coach store.

Jj
Review №15

Reserved Euros for my vacation over the phone, and was able to pick up the same day. Very professional and nice

El
Review №16

Way better rate than the other places. Nice staff.

Am
Review №17

The guy steal 80$ as he folded four $20 bills and count it twice.I should get 340$ for the 500canadian dollers.When I left I found my money missed $80.Dont deal with cheater and fraudster.

Fr
Review №18

Drove an hour to come to this place, paid for parking only to find out that they buy euros at half price and thats it (if you have coins) I had almost $50 worth of euros, British pounds and Swiss Franks. Heres an idea, use the website to be transparent instead of this 5th grade guessing game.Thanks alot.

Ph
Review №19

I called ahead, they told me the exchange rate for the day , fee is posted on website, no surprises, I would use them again and recommend them

Ja
Review №20

A LAST RESORT STOP! WOMAN I DELT WIF INCREDIBLEY DISHONES!

ha
Review №21

After waiting for the rude not trained at all staff member at this currency place, I get told he cant manually put my visa card through to get money. I cam see why this place has a low rating. Thank you for wasting my day getting there and having such useless staff.

Ja
Review №22

Ordered currency on Friday and they guaranteed delivery by 3PM Monday. When I arrived at 4PM they stated it wouldn’t be there until the next day and they knew this on Friday night but I never got a call. Go ANYWHERE else.

Li
Review №23

Not international only Mexican $ & 19 +20£ accepted not even Canadian!

Ja
Review №24

They applied the worst change when I visited Boston, plus extra fees. I will avoid this place.

Bo
Review №25

I used the services of this company earlier, but no more! Firstly, the site itself is like a mall cart on the passageway. Secondly, they impose a transaction fee on large amount exchanges as well. This fee rate varies with the day, or the mood of the person sitting at the desk. On somedays, it is 0%, if you haggle a bit, they may waive off 50%, if you dont you get the full burden of 100%. I was given varying responses about this.... which were unsatisfactory. Best to walk over to Boylston St and go to Travelex- no questions asked fee waiver over $600, well marked storefront on the main street, and professional interaction.

Wa
Review №26

Excellent rate, as opposed to Travelex nearby on Boylston St.Needed some euros for an upcoming trip to Spain, did comparative shopping with Travelex and CXI head-to-head and CXI hands-down was the winner. If you want the extra money choose CXI- you wont be disappointed.

Ha
Review №27

I was given 5 pound notes that have actually expired. The next day, when I traveled to the UK, I wasnt able to use them, and now I need to go to the Bank of England to exchange them (there is only one, and its in London, which is not where Im staying). Pretty disappointing - seems like something they should know about as a currency exchange business.

Mi
Review №28

Called forty five minutes before closing on weekend. Just placed on hold and left there, tried calling back twice and they just picked up phone and hung up

Ja
Review №29

Called on a Sunday afternoon during hours they were open (5 pm) and answered telling me to please hold, then just left me there. After 11 minutes on hold I gave up.

Sh
Review №30

Good place and resonance ratio.

ad
Review №31

They don’t exchange Bosnian money what the heck!

mi
Review №32

Do not accept any Coins, including Euros. Which a $2 Euro equals about $2.50

Be
Review №33

Slow, unprofessional, terrible exchange rates

Cr
Review №34

Veeeery bad rate. The change was at 1.23 and they applied me 1.13 plus 5 $ fee.The change was 1.23 and they applied 1.13 plus a fee of $ 5. I DO NOT RECOMMEND IT!!!

Information
10 Photos
34 Comments
3.2 Rating
  • Address:100 Huntington Avenue, Copley Pl, Boston, MA 02116, United States
  • Site:https://www.ceifx.com/locations/ma-boston/copley-place
  • Phone:+1 617-266-3300
Categories
  • Gold dealer
  • Currency exchange service
Working hours
  • Monday:11AM–5:30PM
  • Tuesday:11AM–5:30PM
  • Wednesday:11AM–5:30PM
  • Thursday:11AM–5:30PM
  • Friday:11AM–5:30PM
  • Saturday:11AM–5:30PM
  • Sunday:12–5PM
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