user
Boston Bridal Rack
419 Boylston St 4th floor suite b, Boston, MA 02116, United States
Appearance
Boston Bridal Rack
Comments
Ri
Review №1

While deeply discounted from original price, the dresses were still averaging about 2k. They were definantly for the higher end clients.

Cy
Review №2

Wonderful place!! Amazing first time experience. Excellent pricing for ridiculously gorgeous gowns!! Best taylor hands down!! Conpletely satisfied!! Worth every penny!!!

Br
Review №3

Phenomenal Service! After visiting Davids Bridal, Vows, and another dress shop, I was pleasantly surprised by the experience at Boston Bridal Rack. I was one of only 3 appointments in the store and received personal attention the entire time. The consultant only showed me dresses in my budget and and provided advice about fit and alterations. I fell in love with a gown and purchased it in January 2019. They kindly offered to hold and protect it in store for free until the wedding in October. After three fittings and some customization, the dress was perfect. The alterations were well done and the staff was kind, helpful, and not pushy at my visits. I have since recommended them to a few friends. At the very least, every bride should pop in to see their options. Very high end and couture styles that I didnt see anywhere else!

Ja
Review №4

Lena has been exceptional when it comes to helping me with my wedding dress. She is an expert with alterations and kind. I basically, made a dress out of a completely different dress and she stayed calm and got it done. The shop itself always made me feel comfortable and was upfront about pricing. I never once felt like I was unsure of something or unsatisfied. They are the absolute best. I highly recommend if you want to feel good and look great on your wedding day. Thank you Lena!

Al
Review №5

This location is not a dress store, its a high-end accessory shop - they have jewelry and tons of gorgeous, unique veils. There are massive separate dressing rooms with space for a party to come with you, it is well-laid out, and they are incredibly nice and lovely - all in all, a great experience. Make an appointment and go!

A
Review №6

I booked an appointment with this boutique a week in advance, left work early to be punctual, cancelled evening plans and surprise! They were closed. The lady came out of the store saying she has a thing to go to & no one can meet me. Another customer that I happened to meet downstairs also had rush out of work prematurely because they told her to pick her her drass up immediately. So if you want to get screwed with your appointments, this is the perfect place to come to.

Be
Review №7

I went here to find the perfect dress for my wedding. The ladies that work there were very nice, they let us bring our own wine for the bridal party. The problem were was the dresses I told the girl who was helping me what I wanted and what my budget was. She kept bring dresses that were way over budget and when I asked her about it she said dont worry about the price dont worry about it. That to me is crazy I kept telling her I dont want to try something, fall in love with it and then find out its over my budget but she didnt seem to care. Also the alteration prices were almost as much as the dresses. Basically if you are looking for dresses that are modern and worth every penny go somewhere else.

Em
Review №8

I had a very stressful experience with Boston Bridal Rack (aka Musette Bridal) which included my gown “shrinking” (which in my opinion might have been a scam). Consequentially, I would NOT recommend.I went to the store around 2 months before my wedding, and was thus limited to samples. After a nice experience, I committed to a “Pronovias Vicenta” gown for $1,200. The lace on the top of the gown came off a little but other than that, the gown was in very good shape and I was happy to purchase it. The dress was several inches too long and ~ 2 sizes too large. We had to clip it in a lot. So, I was going to have to alter the dress later.I was told that, because the gown was a sample, it would be sent to a professional cleaning service. I had to pay for the dress in full on the day, but had to leave the dress with them for cleaning.One month after my appointment, the dress was ready for pickup. Luckily, I wanted to try my dress back on when I came. To my disbelief, the dress was suddenly too SMALL and of VERY POOR quality! It was way too short even without wearing shoes (my toes peaked out), whereas before, the dress was way too long even with heels. Moreover, whereas the dress previously had to be clipped around my hips and waist, I could now hardly zip it up. It was so tight that it made me feel very uncomfortable. In addition, the dress was worn down. It was very dirty – grey rather than white. Many parts of the lace seemed to peel off. I got very upset. To me, it felt like I was given a completely different dress – possibly one that was no longer salable due to its poor condition. This was not the same dress I had purchased, and it definitely hadn’t been “cleaned”! I felt scammed, and if I hadn’t tried the dress back on, I think this would have been the end of the story.I complained. The store manager told me that the dress must have “shrank” during the cleaning. According to the manager, crepe material shrinks when it is exposed to heat. However, I am not sure how even a crepe dress would shrink two full sizes. I made my discontent very clear, and was very upset. I also mentioned that I felt scammed. I was prepared to request my money back, but the manager asked me to give them a week to fix the dress. She said that the in-house seamstress would be able to take out some of the material around the hips, and would be able to press the dress to make it longer again. I was skeptical but accepted the wait.A week later, I returned. The dress on the hanger was beautiful, white, high quality, like new. It was more beautiful and in better condition than the original sample gown. When I tried the dress on, it was again very long, and much too large. I don’t know how the dress could have transformed so much. From the first, to the second, to the third dress, I had the feeling that these were three different gowns and not the same gown. The third dress, to my satisfaction, looked like an entirely new dress to me. So, I took the dress home.Even though I received a beautiful dress in the end, I was very stressed throughout. I was nervous, upset, sad. I even thought of moving the wedding. I then purchased a last-minute backup dress from David’s bridal which I later sent back. But, the whole process was very taxing. I still am skeptical about what I was told. I do not trust this store. I feel like I was almost scammed, but that I was able to catch it and was therefore given a “the dress shrank” cover story.Concluding, stay away from both Musette Bridal/Boston Bridal Rack! But, if you do end up going there, be skeptical. If you purchase a sample gown, take it with you on your day of purchase. Don’t let them do “cleaning”. Don’t do your alterations with them. Don’t leave your dress out of sight. And, if something goes wrong, speak up! Don’t let yourself get bullied!Also, they gave me a quote of $600 for alterations. During my wait, I made some calls to tailors. I actually found a tailor (Le Couturier) who quoted $300. And, who knows what might happen when you leave your dress with them for alterations...

Ju
Review №9

As you walk into the reception area, youre welcomed with skeptical glares. I had luckily made an appointment and was brought to a room in the back in which woman picked out dresses for me to try on. These dresses were sample size dresses that had been tried on, stained and overstretched. Prices tags were placed on these dresses that reflected their original value yet the salesperson insisted they were giving me a discount at $3k+

L'
Review №10

An amazing selection of off-the-rack sample bridal gowns for amazingly discounted prices.

Information
100 Photos
10 Comments
3.6 Rating
  • Address:419 Boylston St 4th floor suite b, Boston, MA 02116, United States
  • Site:http://www.bostonbridalrack.com/
  • Phone:+1 617-424-1090
Categories
  • Bridal shop
Working hours
  • Monday:10:30AM–6:30PM
  • Tuesday:10:30AM–6:30PM
  • Wednesday:10:30AM–6:30PM
  • Thursday:10:30AM–6:30PM
  • Friday:10AM–5:30PM
  • Saturday:12–4:30PM
  • Sunday:10:30AM–6:30PM
Payments
  • Checks:Yes
Similar organizations