The experience here was wonderful. From the salesman John Pickell to Al the finance guy we couldnt have had two better guys going above and beyond to make sure we left happy. You guys have made customers for life and gave my wife one of the best birthdays shes ever had. From the bottom of out hearts we thank you.
Was suppose to get a call back to schedule a recall repair and nothing 2wks laterUPDATE have now been notified that there is no record of my bringing my car in at all. Normally I would agree that 1 star is a bit harsh for a missed call, however this call can lead to an engine fire avoiding to the recall and then to have no record of me being there. I have to start all over.
John Pickell took the time to walk us through our test drive and purchase experience and was so friendly throughout. Al Hobart was great in the finance office and explained everything very clearly, answering all of our questions. Will definitely consider Pat Clemons for our next purchase, too!
John and Al were some of the nicest guys! Easy to work worth and I could tell they just wanted me to drive home in a reliable car.Definitely will be back in the future!Nothing but a great experience!!
I worked with Jon in sales and Al in financing and they were both so delightful! I walked in knowing there was a slim chance of getting approved but Al did what he could to get me into a car.I had some mechanical issues with the car(still in the process of getting it to them to get looked at so will add more to this later). I told them I didnt feel comfortable driving it, and they went above and beyond to get the car to them.I definitely will be going back here for my next car.
Cant even view the inventory online without providing your contact info. Which I did because we are looking for a specific car for my husband. And I knew better than to provide that info. Got an unwanted solicitation call from them not even an hour later. Ridiculous practice!
Being denied the family eligible GMC discount for a truck that other dealerships are currently accepting. We were told the salesman has never had this happen in the 20 years hes working there. Truck shortage now otherwise wed go with another dealership. Shady business. Do you not get completely reimbursed for these discounts?
Very friendly staff. Service is always top notch
Good to work with good service good people
I had a great experience with Michael Spalding, Kyle Brown and Jason Canero.We spent a couple of days working back and forth with these fellows to get the right car.Mark Chasey, the owner, also stopped by to make sure we were treated right.
Great service! You need a vehicle go see Parker and AL.
Found the staff to be disrespectful and walk away when I was asking questions. IHad just gotten off work, probably didn’t look too appealing, and had walked away as I looked at the new Chevy 3 quarter ton. Almost as if he didn’t think I had the money. I’ve heard stories of people complain about pat clemons dealership and I will never buy from this gutty place.
Outstanding service!!! Great staff that gets you in and out, and the most honest service department out there they have Integrity!!!!
The supervisor for their service department is a good guy. The receptionist is a worthless excuse for a human being. They had my vehicle for a total of 28 days out of 120 days trying to fix power steering. I informed this person that I was not paying for the same work id already paid for. This excuse for a human then threatens yo call the cops and tells me to leave. She then threatens again. Unacceptable. In 20 years of working with people I have never treated anyone like this nor have I ever been treated this way. The other folks I worked with were great, however this brown haired thing in the office ruined my experience thus why their review is a 1.
Only dealt with finding out about service, but staff was very friendly and provided answers without reservation.
They were kind and friendly and it was a quick process I truly recommend Pat Clemons of Boone.
Had a great experience here, now lets see if I actually get approved for this car though. Lol
Excellent and friendly service!! Very happy with the process of trading in 2 vehicles for 1!! I recommend them for your next vehicle upgrade.
Always helpful in getting the best vehicle for what we can afford.
Excellent service 👍
Was just cruising the lot like I normally do. Was looking at a different vehicle and decided that particular vehicle was not practical for me. Talked to Cody and told him I needed a vehicle that had a a high rebate due to me being upside down on my trade in. Cody found the perfect vehicle for me and I absolutely fell in love with it. At first we could not come to terms on my monthly payment. Al in finance kept working his magic and never gave up. We finally came to a price that I could afford. I definitely will return to buy my next vehicle.
I had a great experience in buying a car at Pat Clemons and recommend them for anyone looking to buy.Very professional and would do do it again
Service dept personnel do NOT wear masks. Please change this policy to protect your elderly, ill and immunosuppressed clients ASAP. My family will not return. Would give 0 stars if possible.
Good overall
Staff was very helpful and friendly. The process was smooth and easy.
Fast friendly service. Offered 10% discount then read the paper and theres a 20% coupon. Think since we have bought several vehicles here, this should have been offered. Also wondered if the tires were checked as I had a flat the day after the seal was replaced on my back door
Paul was my sales man, and he did a great job! Definitely recommend him!
They are incredible they help you theyre polite theyre kind theyre courteous.
The staff was very knowledgeable and was able to over discuss details of my problem over the phone. They delivered fast diagnostics and clear cut delivery of issues with my car and how to fix them. Went above and beyond to assist in getting me the best repair plan. If you are looking for friendly and smart service and peace of mind the job is getting done right, this is the place.
Don’t do it. Save yourself. Sorry for my “confusing” post before. My boyfriend took his car here and was charged 1000 dollars and when we got the car back it would not start the next morning. So talking about food on a table it’s hard to put some there with no money or a car that runs to get to work. Also when contacted directly you guys did not care to fix the issue or even have the car towed back there. Hope that clears up the confusion.
Good experience! Efficiently handled. Safe area to be in. In and out in great time.
This is a great dealership. I have purchased a few new and used vehicles from this location over the years. They are great people and have treated me well. I usually wait for the end of the year green tag events for the best prices.
Awesome service! They really go out of their way to assist you in finding and fixing issues.
They have great service and sale people here. If anyone is looking to buy a vehicle they need to talk to Park Winters and if youre looking for service you need to contact Jon Strabley. These two can hook you up with anything you could need. Ive multiple vehicles there and have been happy each time. Get in and get a car or service.
Went to get my carpet shampoo and it looked like they never touched it they said the stains were just so old that it wouldn’t come out. I bought some fabuloso and the stains came right out never ever again.
Good selection of all kinds and makes of vehicles. Accommodating staff. Be warned though.....you are allowed to have the vehicle to purchase evaluated by an independent mechanic. Ran into a problem with a recent purchase where the 27 point inspection was supposed to be done, and found several items that were not fixed. After these were pointed out, they were fixed for free and a complimentary vehicle was supplied.
My son and I found a truck on cars.com. Went to PC website to see what the price was. Had to enter personal information (PII data), wouldnt have done it otherwise but son really wanted to see this truck. The truck wasnt on the website. A salesperson texted and said cars under 10k arent on website. I asked for price. Got their normal low down and $500 off. Still would not give price. They assumed we wanted financing. Said we would have to make an appointment to see it. A 35 mile drive and sharing of personal data is not acceptable. We as consumers need to stand up to companies like this.I had to make another call to request to have my personal data deleted.
The service department was very knowledgeable and professional. They did an excellent job, plus the final bill was less than their estimate! I will return for more service work!
A lack of honest and forthright communication from the service coordinator made getting my vehicle serviced an extremely frustrating and stressful experience.I understand it was a big job and mostly unexpected, but the constant string of theres just one thing left and itll be ready in the morning made the wait intolerable. I have no idea how long the work should have taken, and clearly neither did they.Im grateful that the technician spotted the issue and took the time to correct it; Im just a bit sore about having to constantly scramble at the last minute every day to find a way to get to work and back while repeatedly being told itll be ready in the morning.
The sales manager (Al H) is great to work with. I wouldnt want to work with anyone else! Bought my last 2 vehicles from him and my extended family has gotten several from him.
Bought a car last fall (2017) from here. 3 months later the radiator rusts out and needs replaced. Over the summer the transmission begins shifting gears at random times while driving highway speeds. As of December (2018) the ABS and ESC have begun to malfunction on the car. Causing braking at random times while driving highway speeds. Took the car to Wilson Toyota to get the car aligned and we were told it was the worst alignment they have ever seen come through the doors and that the car had to have been in a crash before. The car has never been in an accident during our ownership except backing into another cars hitch, which they said wouldn’t have knocked off the alignment that much. This was not on the CarFax, but I would believe would’ve been something easy to find. Some of the issues may be due to the car itself, I will never buy another Hyundai, but it is disappointing the quality of product that was put out. The staff was very friendly and helpful, but overall just a disappointing experience. Make what you want of it. My advice would to read how they react to low reviews and look at their true character.
They were going to charge me $2400.00 for the wrong repairs that would not have fixed the problem. The correct repairs cost $125.00 at a local honest repair shop. I consider this outfit to be borderline criminally incompetent. Aside from that I like em just fine.
Always outstanding and accommodating service . Weve purchased two vehicles from this dealership during the past few months and cant say enough about how well we were treated. Great people!
Very professional and helpful staff
Great service, helpful and didnt feel pressured at all. Venturing onto a car lot is not my favorite thing to do, but Barry and his staff made the experience enjoyable. I would recommend them to others.
My dad has so right now gotten 3 total brand-new Chevrolet equinox suv vehicles a 2014, a 2016, & a 2019 and I have been impressed by the service that was given up by pat Clemons.
Yes the sales person was pushy but its a car dealership. Ignoring the expected it was clean and professional. The employee was knowledgeable and attempted to work with me even though I intentionally went it with the vehicle I was keeping not the one I was trading in.
Place sucks. Most the sales people here don’t want to help you look at cars. They are only interested in helping you if you tell them your buying a car.
Richelle and Al made my first time buying a car ,from a dealership , a pleasant experience. I was nervous that when I got there Id be sifting through car talk and things I had no clue about and they took time. Richelle came walking across the lot to us in the cold , snow, and wind and answered all our questions. She was more than happy to see us, go for a test drive, and explain every feature in the car. Al explained in detail about warranties, services, and different types of insurance. He did it in a way that felt like he cared. We ended up leaving with a beautiful new car and feeling happy about it. Ive had buyers remorse before but this time I feel like I got exactly what i needed and wanted. Definitely will be coming back here in the future.
Took my car in for service. Great experience, finished on time and great communication! Highly recommend.
Jon Bunger made it all easy. It was a great experience!
Ask for Denny, he will take good care of you.
Go to Pat Clemons for your next new car. They have a great inventory selection and great customer service. Ask for Barry Schuler and he will help you find what you are looking for.
Very pleasant and completed oil chg in timely fashion
Love these guys great deals upfront pricing will repeat and refer
Excellent customer service, friendly atmosphere and no haggle reasonable prices. Wide selection of vehicles and no pressure!
I would highly recommend talking to Barry Schular at Pat Clemons for your next car purchase! He is very knowledgeable and professional and I feel that his purpose is to help you find the best deal for you...not him!
Shout out to Rod and the body shop. Awesome service!!!
I only went to the parts desk, but got what I needed quickly and for a very good price.
Grease was on my steering wheel, a greasy screw driver was left on my seat and somebody lowered my steering wheel all the way down so that when I got in, the steering wheel blocked me. I had to readjust the position. No reason why the steering wheel needed adjusted. I also felt I was overcharged on labor. I was quoted 1.3 hours for labor and was billed for 2. Tech told me the repair would be $751 and the bill was $820.
Stopped to check out some new cars. It was raining so I took down the prices and will check them out on the internet
Great service. Andy is great.
Awesome dealers, we even bought a truck
Barry Schuler is a great guy to work with. Very knowledgeable and professional.
Need a car without feeling -pushed, pressured, or short changed --- Barry is the guy to see!He will give you a whole new experience when it comes to car shopping
Excellent service 👍
Great car dealership.
Good clean Car dealership very helpful
I have bought 2 vehicles from them. The first time, a couple salesmen got into a fight over who was my salesman. I had to speak with the sales manager so he could decide who got credit for my sale. =( The second time, no fighting, but the lady I was dealing with turned out to be a secretary, and I ended up with a man who was in a hurry, and did not seem to know what paperwork he needed to file.
Good selection of cars and trucks
High quality service.
Great service, good people.
This is the dealership to go to! I trust them with my vehicle needs and they will tell me exactly whats wrong and what needs to be done in order to fix the problem. Been taking my vehicles here for 12 + years!
Great people to work with.
Awesome people and service at Pat Clemons!
Excellent, always trustworthy!
Great peeps!
Very good
Great car selection
Look at cars on Sunday
Nice folks
Quick service!!
Staff is great
Good business
Stinky...
Like working with Parker!!!!