user
Mavis Tires & Brakes
186 S Weber Rd, Bolingbrook, IL 60490, United States
Appearance
Mavis Tires & Brakes
Comments
Sa
Review №1

I just wanted to take a moment to express my appreciation to Manny at Mavis Tires & Brakes. He was extremely personable and professional when I stopped in today for my wifes low Tires. He demonstrates what true customer service is all about. I will definitely spread the word. Keep up the great work Manny! You deserve to be recognized!

Sc
Review №2

Great Experience and knowledgeable staff. My tire puncture was patched quickly. Robert and the team were a pleasure to do business with. Thanks again!

Sh
Review №3

Always a great experience. Good customer service, and friendly staff. Very knowledgeable techs, and speedy. I have been here for service several times and its one of the better and more reputable shops in the area. Definitely would recommend to anyone looking for a good shop for maintenance and service.

Te
Review №4

I recently brought my daughter’s car in for a repair and I was very pleased with the work they did. The guys there are always helpful and friendly. They communicated with me to let me know what was wrong and how much before the work was done. I’ve brought my car there a few times and have always been pleased with their work.

Mi
Review №5

Reno was just amazing. thank u always done my family 100 percent right.thanls again.

Ri
Review №6

They gave me the oil change free of charge for not finishing within the promised 30 minutes. That was a very nice gesture of the person at the front desk (Robert). For this, Ill give them a repeat business

Ra
Review №7

Great customer service. They get you in and out. The Manager Reno is great!!! Reno always takes his time in explaining what’s wrong with my car and what needs to be fixed. He is very patient, knowledgeable and cares about the customers.

Me
Review №8

Unbeknownst to me, Google put me through to a call center that originally matched the price of a comparable set of tires to the ones I wanted because they werent in stock.They were supposed to have the Coopers in stock the next day around 4:30.I gave them an extra day so they wouldnt have to rush installation.Unfortunately the call center was incorrect about that stock AND shipment, but the workers at the store found another set of tires, in stock, and matched the price again.Even though they were technically an upgrade based on brand.After realizing the call center didnt quote labor they also comped me for that.Awesome staff, great customer service.Will use them again.

Ma
Review №9

Thank you for such an awesome experience. It was super easy and the team was easy to work with. Thanks to all of you.

Fr
Review №10

My Childrens Father James intially bought a set of tires that he was not very happy with. After a good month, there seemed to be a slow leak in one tire. However, since he purchased a warranty he went back to the store to speak with the manager and a guy named Reno made himself available to patiently listen to our concerns. Reno went over and beyond with his customer service and vowed to make things right. We ended up with a replacement and an upgrade that we are VERY SATISFIED with. Because of the infinite service he provided, we will be referring our family and friends to this location.Service done right.

Ja
Review №11

Went to this location and got a good price on 22in tires and a oil change. Overall it was cheaper than what I would of paid just for the tires anywhere else. Corey who helped me out was great. Very professional and kept me up to date on any issues throughout the whole process. I would recommend anybody to check them out before you go anywhere else.

lu
Review №12

Was nervous about how much it was going to cost me, but was nice is that is reno took great care of me. Friendly and went above an beyond. I would recommend this place too anyone. They also took great care of my wife while she got her breaks done. Ask if she was hungery and if she was comfortable. You cant find that anymore this days.

er
Review №13

Ive had a few different vehicles serviced at this location. They are very upfront and honest. Ive always had a great experience. Today I spoke with Reno, he was more than helpful to accommodate getting me taken care of quickly and make sure all my issues were taken care of.

Ch
Review №14

You won’t find better service! They take care of multiple vehicles for me and always take great care of me. They have taken care of tires, brakes, batteries, and everything else I’ve brought my cars/trucks there for. Awesome!

Ja
Review №15

Reno , was just amazing took care of my grandma . It was just beautiful. He’s been there like forever awesome man.

Pa
Review №16

The service was outstanding! Robert as awesome and kept me informed of what was happening - extremely professional and knowledgable. Bert, the mechanic was awesome as well. Knew what he was doing. Repaired the truck timely and it runs well. He also came out and talked with me concerning the repairs. Thanks! Great service.

Ja
Review №17

Reno helped my dad and I out with a funky tire - great service and a job well done! Ask for my man Reno and he’ll hook you up

Br
Review №18

Came in with horrible issues I just cant believe how Reno went out of his way. Thanks Reno and team.

De
Review №19

Staff at Mavis are amazing. Always bring my cars here for service and tires. Never been disappointed

Do
Review №20

Great service! I was told it would be a 1 hour wait, but they got me in and out very quickly!

Sa
Review №21

I will probably go elsewhere in the future however they are in a convenient location. Recently had my front brakes and rotors done elsewhere.

Va
Review №22

Before going here, I read all the reviews. I was truly hoping to meet this Reno man everyone spoke so highly about. I brought my car in bc I needed brakes BAD!! Was talking with this tall dark haired man who was very polite n looked at my car, told me what I needed and then spoke w my hubby. Came to find out it was Reno. Had our brakes done the next day. He also remembered our names too. Honestly, Reno, I will be coming back bc of you. Every nice positive comment made about Reno is true n accurate.Again thank you for making my car safe for my family!!

Ma
Review №23

Good service, relatively fast and courteous. I had a reasonably good experience with them. I will go back.

Hu
Review №24

I am very pleased with there work and how well the customer service was! I had an antifreeze leak and had no heat brought it in and they got my truck up and running hot in a matter of a few hours! Very blessed for there great services will go back without a doubt with any car problems in the future!

J
Review №25

FANTASTIC SERVICE!! Corey and Brandon and the whole staff were awesome! They were able to squeeze me in on a Sunday afternoon to get my flat tire fixed. I was in and out in less than 30 minutes.Reasonable prices and great service, definitely recommend.

Vo
Review №26

AMAZING SERVICE! I just went to get my tires checked before driving across country and ended up needing to get something fixed. Robert told me what I needed done with the least possible cost and the next day when I brought my car in, the manager Reno was so kind and and understanding about last minute costs! Because there were no outrageous prices and WONDERFUL customer service I will continue coming to this location!

An
Review №27

Robert was able to take care of my car very fast and handled with care. Highly recommend for any tire or brake needs!

De
Review №28

Just had my daughters air conditioner fixed and new from brakes. Great price and fast service. Loved working with Rino

La
Review №29

Oh wow !!! What can I sayyyyy Reno was awesome !I rushed to Mavis after realizing my tire was going flat !! And let me tell you I was borderline going into panic mood 😩😩He got me in to repair the tire in minutes!!! IN MINUTES!!!!I’m so super appreciative of their willingness to help me out with a smile and in such short notice. We don’t see this type of kindness these days. I will tell everyone about them!!!

Na
Review №30

I highly recommend the MAVIS in Bolingbrook, IL. Why? I was really impressed and satisfied with the customer focus, professionalism and service of the MAVIS Tire in Bolingbrook. Specifically, Robert the person who helped me was excellent and did a great job finding me a good value for the tires I needed as well as working with me to keep the costs reasonable and suggesting other preventative maintenance that will help my older car last longer. I highly recommend MAVIS in Bolingbrook IL to anyone who needs tires and great service. Outstanding!!

Do
Review №31

There are no words that can express how Reno and his crew went out of their way to help my aunt and me get back on the road while we were stranded on the highway with a blowout! He made sure a towtruck was there within 7 minutes to get us and make sure we were brought back to his shop safe and sound. They were waiting for us when we arrived and IMMEDIATELY started assessing the situation. Reno kept me informed every step of the way, from trying to find a rim for the new tire, picking it up, bringing it back. They all checked on us, making sure we were ok and comfortable at all times. I CANNOT THANK them enough for all they did for us that day!! I have never dealt with such kindness, they really treated us like we WERE their family!

Jo
Review №32

Set an appt. For 4:30. Reno got me in and out fixed a flat in less then 15 min. Great service. Will definitely recommend.

Ha
Review №33

Reno and Johnny and there whole team are the best and do the most reliable work by far. They take care of my fleet of sprinters and small vans cargovans and personal cars.

Bu
Review №34

Had a simple flat went to MTB, Reno got me fixed up quickly which I appreciate given it was near closing. Will use again and would recommend.

Ke
Review №35

Great service. Waiting room is clean and organized. Service advisors are very courteous.

21
Review №36

Chef Harry , I was serviced by Reno in the Bolingbrook location. He was a blessing to me . I needed 4 brand new tires . Went to discount tires and they quoted me $1279.14 with a (keep old tires) fee of $20 a tires. Reno got me 4 brand new YOKO tires with Wheel alignment and balance package for $895.57 out the door. Thanks RENO.

Co
Review №37

The Manager Reno did an excellent job getting me in and out. They will forever get my business.

Ka
Review №38

These guys here are the best!! Honest and gets the Job done! Great customer service!! Always does a great job!!

An
Review №39

Thanks to Reno for helping me out, always fast and great service

es
Review №40

Best place for tires or break service they take care of u always and Corey is the best he handles his business

Da
Review №41

Cory and the rest of the team are absolutely fantastic. Customer Service is 20/10 there. Fantastic experience and will definitely visit for any other car troubles I have!

Se
Review №42

I went in with a flat tire and Reno took me in right away! I was in and out within half an hour! Definitely will come back!

Fr
Review №43

I used to get my tires done here all the time. I will not be getting them done here again unfortunately. I came in with a flat tire after work looking to get a tire change. My tires were low on tread so I decide to get the other ones replaced as well. I waited little bit nothing to excessive they said my car was ready I paid and went to drive off in my car and realized they only replaced the one flat tire not the other ones that I paid for. I was a little upset because I felt like they were trying to take advantage of me. I then proceeded to ask for refund which he said he could not do because it would take longer to do than them to replace the rest of the tires which also made me a little upset. So I agreed to have the tires changed all he gave me was a handwritten note for $20 off oil change. I just got done spending 500 plus dollars on tires and $40 for a warranty on them that I wont use because I probably wont go to this company again. Maybe an honest mistake maybe not but things could of been handled better. Lost a few customers that day.

Ni
Review №44

I spent nearly $1,000 dollars here for tires and brakes. Needless to say my brakes were not fixed. I took it back on more than one occasion and was told my breaks were fine. This was a lie they squeaked every time I pressed on them. Don’t take your car here especially if your a woman because they will screw you. I trusted Corey and he lied.

Ku
Review №45

I had a low tire pressure notice show up on my dash and went to Mavis Tire & Brakes to have it inspected. Within 10 minutes the problem was identified (bad sensor). Within a half hour it was fixed. Very professional and coureous. Will definitely come back.

Ak
Review №46

Robert and devin did a great Job servicing my car highly recommendThank you

Fa
Review №47

Explained the problem with my breaks and alignment very well. Fixed the problem timely.

Ro
Review №48

Great rim replacement! Very fast.

Ka
Review №49

Pleasant and efficient staff. I came in for a quote on brakes and tires. Robert was patient and thorough in answering my questions and making recommendations. They check brakes and alignment for free. Just ask.

Ab
Review №50

First of all, I called the store to get my tires changed and they said you can come In right now and there will be no wait. I go there and drop off my car and they said it’ll be 45 mins. When I talked to the guy over the phone he said they’ll take me right In. It does not take 45 mins to put a tire on With 0 cars in the bay. I come back for my car 1 hour later and the lock for the lug nut is not where it’s suppose to be. And my car is filthy with stains all over it.

Da
Review №51

I highly recommend this place. I am completely clueless when it comes to anything car related. Reno was very helpful and informative. I am able to safely drive again now that I got my new tires and a couple other things fixed.

Br
Review №52

I love love love this place they gave me great service, great prices and l have even gotten a good discount when my budget was tight. I have been coming here for over 6 years and I plan to continue. Do the math and then Stop by or call and check them out you won’t be disappointed !!!!

Me
Review №53

Always helpful. Great service.

Da
Review №54

Reno was awesome. I came in with a flat tire, he hooked me up with a brand new tire and out of there in about 30min.

jo
Review №55

Reno is exactly as the reviews helpful knows his stuff and service was awesome thank u Reno

Al
Review №56

Came in at 4:00 needing a blown out tire replaced for a road trip the next morning. Reno took care of it right away. Awesome service!!

Ma
Review №57

I had an awesome experience i was supposed to pay $200 and the guys gave me a discount for 100 dollars and the service was quick

Sa
Review №58

Prices and serves were amazing and the people there are funny and nice and respectful

K
Review №59

Went in for urgent alignment, ended up with replacing all 4 wornout tires. Very friendly, accurate and quick service and extremely satisfied with the professional results. Great group of people to work with. Highly recommend.

Ni
Review №60

I recommend anyone who needs work on there car to come here. Very professional. Thanks guys

To
Review №61

I was scared when I got off work and noticed my tire was punctured I didnt no what I was going to do. I was told to go to Mavis and Im glad I did.Reno took care of me in such a way that I was overwhelmed with gratitude.Thank You so much for fixing my tire quick because you heard me say I just worked a 12-13 hour shift . Again Thank You Reno

Ab
Review №62

The Service was outstanding much more then I expected for an auto shop, everyone was very helpful and respectful!!!

Re
Review №63

Great prices thanks to Reno and team

Ge
Review №64

I appreciate the friendly and fast service. I brought in a flat tire. It turns out it was ruined. They mounted the new tire on my car for me.They are open on weekends

To
Review №65

Quick and timely service. Dropped off 4 loose wheels and tires 2hrs till close and needed them same day. They got them done in an hour. Professional and kind staff.

an
Review №66

Great service with honest and friendly staff with great prices and service

Ja
Review №67

Best experience I had getting new tires. I went and I was in and out in no time. My tire professional Vince S. Was very knowledgeable about everything I needed done. I will definitely be going here again for my tire needs.

Sa
Review №68

Thanks to Corey for his Professionalism and Courtesy. He changed my Oil and recommended me some nice Tires that were long over due for a change. Good looking out!!! P.S I missed you and glad you are back at Boilingbrook.

Ty
Review №69

The best people u will meet

Sh
Review №70

Overall, great experience and service. Cory went above and beyond to help me and I really appreciate it. Every time I have to take my car in everyone is always so nice and helpful. I would definitely recommend this place.

Ke
Review №71

I worked largely with Reno, the shop manager, and he was excellent! I asked him to take a look at non-essential part on my car, he gave me a few options including repairing the part, removing it and dealing without it, or having the part ordered and put on. Not only did I enjoy that he gave me options, but I also liked the pricing. I decided to go ahead and replace the part and he communicated with me while the part was on order, and when the part came in, he called to have me schedule a time to come in. I had a small, unexpected window of time that came up and he easily accommodated me.A+ for options, pricing, and flexibility! Please take your car here! I will be referring to many others! Reno is the man!

Mi
Review №72

I came in for tire pressure but a sensor was dead in the TMPS function on a Sunday morning. They advised me could be fixed as I had not too much time for before work. Not only was I taken care of was looking at 90 minutes to complete but the repair was done in 20 minutes...in this day you cant expect to get this kind of great service without an appointment...great and caring staff went out of their way to satisfy me!!!!

Ji
Review №73

Slow, but did a good job, and gave me a good deal.

Du
Review №74

Great experience. Good guys.

An
Review №75

Tires got rotated and service was awesome John is truly a great guy and l will take my Nissans for now on there for oil change and tire rotation. I also had a tire pressure sensor replace. Cheaper then dealer.

Ch
Review №76

I went to Bolingbrook Mavis on a recommendation from my father and WOW! Reno worked on my car which needed 4 brake pads, two tires, an oil change and new wipers. He did an amazing job! The car is like new again!!!! The oil you use matters people! I was getting the oil changed at an oil place and I noticed the car would sound noisy when revving up. I had the oil changed again and the noise wouldn’t go away. I had the oil changed at Mavis and the noise is gone. The car is as quiet as it was when I drove it off the lot.

mo
Review №77

I had a great experience at Mavis, they took care of a nail in my tire and Corey the manager was a pleasure to work with! Highly recommend!

An
Review №78

The managers here were not only helpful and courteous on the phone but even more so in person. Thank you for such a great experience. Will definitely be returning with my other vehicle

ch
Review №79

Great service, excellent pricing - fully recommend this shop.

Da
Review №80

Nice people. I needed help for an unusual problem and they were very nice to step up and help me. Highly recommend them.

ne
Review №81

Corey and his staff were truly amazing they worked on my car after they closed to Accommodate me and the price was amazing thank you again def recommend them

An
Review №82

Love this place will be back again

An
Review №83

Reno and his team are legit and very helpful, i came in and they helped me out and made my day with their service outstanding service! Highly recommend this place!

Ke
Review №84

They were super friendly and professional . I would definitely recommend coming here . AMAZING Customer Service !!!!!

Ch
Review №85

Reno has always taken good care of me. He has gone of his way to provide great and honest service. Ive been coming since they were known as NTB. I highly recommend using this location for all your car needs.Charles

Da
Review №86

I wanted to give this place 5 stars, but 3 is what this trip deserved. This is my first time here since NTB became Mavis. It has most of the same staff, so really just the sign has changed. The gentleman who greeted me was helpful, and friendly. Told me an estimated time and had the car done in roughly the same time. They fixed my slow leak and changed the oil as requested. Thats the good. Why they got 3 stars was a 3 fold. First as I approached my car to pick it up in front of the store I instantly realized they had left the lugnut key on the rim. All it would have taken is me driving away and the key would have been lost. Secondly, they only really did 2 of the 3 requested services. While checking in I asked for them to rotate the tires. This was not done as the repaired tire was left in its original location, but I wasnt charged either, so it was an honest oversight. Lastly, and probably wouldnt have factored if the other 2 negatives hadnt occurred is that the technician who changed my oil never reset the oil life on the car dash. No biggie it was easy. All in all since I had good experiences in the past I would give Mavis another shot. But I wasnt impressed by the last trip in.

Ab
Review №87

Great service, good pricing, quality work, will definitely go back for any future service.

Co
Review №88

Great service and not a long wait! Awesome!!!!

Ra
Review №89

Awesome friendly customer service. Work performed as promised and in prescribed timeframe. Outstanding!!!!

Ma
Review №90

Quick and convenient. Good service

Li
Review №91

This is undoubtedly one of my favorite places, I feel confident and safe to take my car there. The store manager is unique and very helpful, especially his kindness and sincerity when it comes to doing the work and charging you. He is definitely the only one when you take your car. Ask for RENO. You will certainly not regret taking your car and leaving it in good hands are the best

St
Review №92

A great experience from start to finish!! vehicle was ready early and cost less than I expected

Ar
Review №93

The guys at Macias took good care of me even though they arent NTB anymore.

Ph
Review №94

Love coming here to get work done on my car. Been coming here for quite some time and Reno and the rest of his staff “always” make sure I’m taken care of. It started with me just bringing in my vehicle and then I started bringing in my entire family. Now, I’ve started a business and I also bring in my business vehicle. Highly recommend bringing your vehicle to them. Not only do they provide great service, they also provide excellent customer service and make you feel comfortable having them perform work on your vehicle.

Al
Review №95

Reno was super helpful and professional. Truly appreciate the customer service!

Ry
Review №96

Pulled up with a flat tire and they checked it for leaks and re filled it free of charge, appreciate the help

Ga
Review №97

Here is my experience. I scheduled an appointment online for Saturday at 12:00pm. While scheduling I picked specific tires. Few days later they called and confirmed my appointment. When I get there, the guy in the front desk says they sent the wrong tires. Obviously they are better ones and cost extra. But he also mentioned Ill get a rebate which will make my deal better then the tires I selected online. When I fill up the rebate form it is a smaller rebate than what the person stated. The appointment also does not make sense. They asked me to wait for 2.5hrs as there are lot of cars ahead of mine. Doesnt make sense to me. Overall not a very good experience!

Ga
Review №98

I want to thank Reno he did an outstanding job handling my tire situation. Very friendly and knowledgeable. I will be bringing my business and other vehicles here because of Reno and his professionalism.

Mi
Review №99

These guys are great called came in and was out in 15 minutes I would refer to anyone out there great service and coustumer service

Ad
Review №100

Super great and fast experience. The staff members were extremely helpful and had super good communication. Will for sure be coming back again!

Information
31 Photos
100 Comments
4.2 Rating
  • Address:186 S Weber Rd, Bolingbrook, IL 60490, United States
  • Site:https://www.mavistire.com/locations/bolingbrook-il.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 630-326-3820
Categories
  • Brake shop
  • Auto tune up service
  • Tire shop
  • Car repair and maintenance
  • Mechanic
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–8:30PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations