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uBreakiFix iPhone Repair
481 N Federal Hwy, Boca Raton, FL 33432, United States
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uBreakiFix iPhone Repair
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gi
Review №1

My LCD kept going out . I thought it was my fault initially but then I started going here and come to find out something was done to my phone internally to make sure it would do that. Haven’t had that issue nowhere nearly as frequently. Pretty honest on there part. Really professional and work is always clean. Much respect.

Ta
Review №2

I had an amazing experience here! I came to get my shattered screen repaired and the owner did an amazing job. The owner Roly was extremely sweet and gave quality, speedy service. I would definitely recommend coming here to get any electronic fixed.

Se
Review №3

Very professional and courteous. Did a great job fixing the screen on my laptop and much quicker than I thought. Highly recommend!

An
Review №4

The Boca Raton location is my go to! Best customer service. 90 day guarantee on their work. Fast and friendly! Seriously, some of the best people I’ve done continuous business with!

Re
Review №5

Greatest Customer Service I ve Ever Come Across, Very Professional . Excellent Service Overall , Thank You Again UBREAKIFIX

Da
Review №6

Excellent service. Alex was very courteous to me. I came in thinking I had this problem but he quickly diagnosed my problem and let me know it was something else. Did the repairs quick, did not try to take advantage of me and I was back in service. Thanks again Alex!

Ch
Review №7

I brought my phone into the Boca Raton location to get my cracked screen fixed. I was met by Dylan S. who was extremely helpful and answered all of my questions. He was able to fix my phone in a timely manner. I’ll be returning to this location if needed due to the experience I had today. Dylan S. Is a great person to speak with when you are having issue. He did a fantastic job and my phone looks brand new!

Jo
Review №8

Rolando was courteous, professional, and finished my battery replacement on time. Would definitely recommend to others!

De
Review №9

Repaired my IPAD quickly and perfectly I would recommend him!

An
Review №10

Have taken my iPad there twice to have the screen repaired and both times they did a good job and fast service. Would go back again.

Ca
Review №11

Very knowledgeable and repaired my iPad within hours. Fantastic customer service.

Pa
Review №12

Trash! Made a appointment tried calling a few times, actually picked up on a attempt to get hung up on. Came by the store to see if I could speak with anyone, no luck store is closed and no-one around hours are posted as open.

Mi
Review №13

Edit in response to the response:you called the broken phone that I needed repaired that I specifically said DO NOT CALL to send a message instead of the email address wasting my time. you did not send an email to me notifying me of this only an email telling me that you dont like my review. Maybe if you read my contact info this would not have been an issue.I do not know why you are talking about the store not being open at 11am because my appointment is not even at that time.

Ni
Review №14

They are reasonable priced and quick fix.

Co
Review №15

Walked in to get my phone fixed, they did not have screen I needed on hand. Were very quick to offer to order it for me! Instead, the two gentlemen put a screen protector on for me. If I wasnt on vacation and was going to be available when screen arrived, I wouldve love to have them service my phone! Very welcoming and kind.

Jo
Review №16

Alex is very good at his craft

Jo
Review №17

I set an appointment for 6pm which was the latest allowed on their website. I checked their hours and it showed that they would close at 7. When I showed up however at 6 it was made clear that this was not the case. They had already packed up and the guy working just told me I’d have to come back another time. I do not understand why I was allowed to make an appointment that would be after they’re closed. Also. Why was this never communicated. The guy knew I had an appointment and had my contact information and never made any attempt. It seemed like he was trying to get out of there before I showed up. Very unprofessional and will not ever be coming back. I don’t suggest you do either

Ba
Review №18

Great service, and was responsive. Got me in the second I called and helped fix a repair that I had gotten done somewhere else! Roly, was so helpful and got the repair done in minutes and with no problems! So great full for this business.

Cu
Review №19

Great experience I come here very often to get my phone fixed as I seem to break it a lot, it is a very fast and very affordable, great service highly recommend

Li
Review №20

Roly was the best and fixed my phone so fast!! Great place to go to and so much cheaper then the apple store!! He was very nice and professional. I’ll be back when i break my phone next time hah!

Pa
Review №21

Every time I have brought my phone here the guy has always been very welcoming and friendly. It takes him almost no time to repair a screen and it always comes out great!

Da
Review №22

Absolutely amazing place! Roly was able to fix my phone when no one else could.

Mi
Review №23

I could not be more pleased with this place. Rolando has now fixed 3 of my phones (a fourth phone I had he told me was beyond repair and handed it back to me, no charge). Great value, even better quality and service. I highly recommend.

La
Review №24

My cracked phone screen was repaired promptly by the nicest, friendliest and professional associate Roly. Not only was he patient with me while I retrieved passwords but was also very personable. It didn’t hurt that he is an awesome piece of eye candy.I’ll definitely return to this repair shop in the future if necessary. Kudos to Roly.

RM
Review №25

I came in with a problem with my iPhone and they helped me out immediately and didn’t even charge me. Great customer service and overall probably the best place to get your iPhone fixed.

Su
Review №26

Had the best experience fixing my iPhone screen! Roland was a pleasure to deal with, so precise and efficient! Would highly recommend!!

Br
Review №27

Nice guys but focused on phones only.

Ak
Review №28

Horrible customer service. Called to get a price quote for a note 8 and was quoted $10 higher than the UbreakIfix down the street. I told that to the rep and his reaction was okay. I asked if hell price match his response was No you can go there. Where is the professionalism? this place is a joke

Ga
Review №29

These guys were terrific. They took care of us right away. Fixed the phone rapidly. Did not even charge.

Le
Review №30

I love this place. Roly took the time to thoroughly fix my phone and it works good as new! Definitely would recommend to anyone for down to earth customer service and worth every penny.

Ch
Review №31

Super quick and easy!! Took less than an hour! I will come back again!!

Jo
Review №32

Great location. Staff is super friendly and got my repair done in no time. Thanks guys

An
Review №33

Great! I honestly dont usually write reviews but this business is really awesome and professional. I called stressed out wanting to fix my phone screen and within that hour I was already in the store and getting my phone fixed. The owner was very professional and I appreciate him so much for restoring my phone. Will definitely recommend if anyone needs any phone help.

Er
Review №34

IPhone 7plus cracked screen was fixed in 2 hrs (faster than the 3 hr quote). The new screen is working really well. The experience was good. Only challenge is the wait times to get served, as the person fixing the phones is also responsible for interacting with customers.

Li
Review №35

What a Refreshing Experience!Awesome! A Gentleman.Only place My Family uses!

Ma
Review №36

Alex was the best got me in and out

Av
Review №37

This place was so quick, easy , and fast it was a great experience I would 100% recommend

M
Review №38

I brought iphone 10 in after it fell in my pool.Gentleman was professional, informative and accurate.I thought the phone was cooked.He told me the screen was shorted out. Had my phone back in one day!Great service, fair price and quality!

Th
Review №39

I drove out of my way to get to this location on my lunch break, only to have the person that was working there tell me they couldnt fix my Mothers phone, which only needed a new battery. Instead of taking my business (which actually requires work), he actually suggested I go somewhere else. I definitely wouldnt want this clown running my business. I couldnt even pay for their services. This place is absolutely horrible, and I expected better because its in Boca. Never coming back here again, nor do I recommend anyone else coming here. Not even 1 star.

Ky
Review №40

Awesome store, highly recommend if you need any repairs on your phone.

Ho
Review №41

The new owner is doing an EXCELLENT job. When he told my girlfriend and I that customer service is their priority they werent kidding. They fixed my girlfriends phone screen iPhone 6S for a really reasonable price and very quickly and then they also cleared out the cracked glass from my front facing camera as well as fixed my charging port because it wasnt seating right for free!!! Since it costed no parts and required minimal labor he said hell do it for free. 10/10 I would definitely come back here again.

Jo
Review №42

I was so grateful to run into this shop so I could get my phone repaired .The service was amazing .Dylon helped me with all the patience in the world .Super knowledgeable and friendly.Great job on my phone !

K
Review №43

I generally dont do reviews but feel a must since this stores owner is 5 stars all day long!! I brought a phone in for repair after another nearby shop blatantly lied and tried screwing me with a cheap replacement screen. uBreakiFix was a bit more money but worth every bit in exceptional customer service and friendliness!!

Qu
Review №44

Niko was amazing, very professional, fast and respectful I will always come there to get my devices repaired, I would recommend that location to anyone who ask, thank you Niko keep up the good work.

Je
Review №45

Nothing worse than shattering your phone screen and you are now unable to communicate. Roly, the manager of uBreakiFix could not have been more professional and reasonable. 2 hours later- I am back in business. Life savers!

Ир
Review №46

Amazing, fast service. Good respectful manners. And great quality! That what we all looking for. Thank you uBrekFix in Boca Raton on 418 N Federal Hwy Post from Irina.

Cy
Review №47

Roly, was amazing and kind! I don’t know anything about electronics but I went to Verizon who is my carrier and told me I would need to drop about $500 to replace my phone I was recommended to Raleigh by two friends and I went to him and he fix my phone for only $60 and I’ve been out of work for five months during this pandemic I could not afford another $500-$600 phone and he was the best fix it literally within an hour and a half and I’m on my way and my phone is doing just great ! I will always recommend his store that’s in Boca Raton Florida on Federal highway just south of Glades on Federal .

Mi
Review №48

Haha wish I could leave ZERO STARS worst rip off place ever they charged me 300$ to replace the screen it broke within two days cracked from putting it on a blanket. He told me if somethings happens and I quote “WELL FIX IT” the manger gave me a very nasty attitude and was “LAUGHING” as well as talking Over me. Total SCAM!! You’ve been warned. I’ve fixed my screen for under 100$ before and it took some falls. He was suppose to be checking the battery and see if there was any other issues. He gave me the phone back and it won’t charge dies out as soon a I use it horrible!!!!

He
Review №49

My phone broke while on vacation and went here and they fixed it in under and hour and for such a good price. Definitely took all the weight off my shoulders 10/10 recommmend

Br
Review №50

We Brought in a working phone, just needed to replace the screen which is common, hence this is what they do and when we picked up the phone an hour later he said that the phone would not turn on... we’ve never had any issues with the phone other than the screen and especially never any issues turning on or off. The owner was completely disrespectful to me husband and clearly does not know what he is doing! I would never go back.. not even worth one star

Sh
Review №51

This guy did very good job fast and cheep professional honest 5 star

Br
Review №52

Always a pleasure to work with this company. Fast, super easy, and they always do a great job. Ive had my cracked screen fixed twice and now they fixed the water damage in my phone. It is great to be able to have my phone fixed for a fraction of the cost to replace it!

16
Review №53

Mr Bencomo is a very professional and very corteous person I am very pleased with service rendered.

Ry
Review №54

I went to the location on federal highway and had a bad experience. I Immediately left and went to the location on Glades road and had the polar opposite experience. Nathan was courteous, friendly and super polite. My recommendation is save yourself the frustration and go to the glades location. I hate to give a bad review on anything, but hopefully it will save someone else the frustration.

Ca
Review №55

I just stopped by to get a new temper glass for my iPhone XR and the service was amazing! Super quick, and the guy was extremely polite and friendly. Thank you for a great experience today!

Na
Review №56

Be aware of the scammer and store owner(Roly Bencomo)with bad attitude! I came exactly 2 months ago to repair my phone then out of a sudden it stopped working 2 months later.I had to go back to the store to see if they could fix it and all I got back in return is terrible attitude.!I also asked to see the materials they use to fix the phone but the store owner wouldnt show me.Since he didnt even show me the materials it gives me another reason why not to trust the store and that he hasnt messed with it and used aftermarket parts ..When he agreed to fix my daughters phone 2 month ago he said we had warranty ,but when it broke and we asked about it he said you dont have it and the best we could do is have you pay 80 dollars again.What type of warranty is this???As well as he insulted me and i have never encountered anything like that , I have to go to Apple store and check if he purposefully damaged my phone and get a new one.I told him that I was going to report his business to the DBPR and all he had to say was I dont care.Think twice before you come to repair a device there !If I could give 0 stars I would.

Li
Review №57

I have returned here time and time again over the last 4 or so years- for iphone screen replacements on all of our family’s phones, as well as mac computer screen repair. These guys are truly experts! -Respectful, courteous service and fast too!- all At reasonable prices. Just wow-I am thankful that they are nearby!

Mo
Review №58

This place is amazing . The owner or the man that is mainly there is so friendly, quick and communicated with me well. I previously went to a different repair shop for my laptop and they ask double of what i had to pay here. They have great prices and great customer service . Definitely recommend!

Mi
Review №59

Great job. Fast, efficient and professional

jo
Review №60

The LCD on my HTC 10 stopped working so I had it repaired at the store for $130 ,when I picked up the phone I didnt notice that the whole left side of the screen was lifting up from the phone body so I returned to the store within 30 minutes and was told there was nothing they could do .the following week the fingerprint scanner stopped working since the screen is what keeps it in place and it got misaligned so I returned to the store again and was told I needed to talk to the manager but he isnt in .Ive returned to the store 2 times since and the manager is never there even when I call in to make sure .

Ra
Review №61

WORST service ever!!! The worker was extremely rude, and didn’t inform me that my screen would look completely different than the original. The worker even mentioned how he knew I worked via Instagram, so obviously he went through my phone. He is a complete creep, unprofessional, and to top it off he didn’t even wear a face mask! I hate this place so much !

PA
Review №62

The guy was very helpful and helped me a lot

Be
Review №63

I had the pleasure to meet Roly the store owner. He was a gentleman and extremely professional. I will highly recommend him !!!

Pe
Review №64

The guy who works there was was nice and knew what he was doing. I had my pixel 2 screen replaced. I would highly recommend this place they had the best price around.

Jo
Review №65

Was here about 2 weeks ago and they were very nice. iPhone 5s cracked front and back. Repairs were done so quickly. Before I left I asked why the button was so far down and I was told that it was after market. Paid $99 and left.After a few days I felt the front screen move. I just left it and moved forward.Last night the phone fell from the arm of the couch onto the couch literally less than 6. The front screen popped off. It was after 7 so I was looking for somewhere to go. I ended up calling apple and they told me this should never happen.Today I went into the store and was originally told that the adhesive must have come loose. I was then told that the phone fell so it was my fault........ Needless to say. I needed it repaired and I had to pay $35.The initial material was inferior this is why it popped off. I was told that he could have glued the screen for free but there were black marks because something inside cracked. Again I was told this was my fault. Now the button is perfect so I was again told each piece is different with AFTERMARKET.Craziest thing was that I told him hell loose a customer and get a bad review for $35 and he replied that it was only my opinion.GO FIGURE!!!!!!Moral of the story: BEWARE OF PLACES THAT USE AFTER MARKET PARTS. FOR A FEW $ more I could have had it repaired at a reputable place.

Al
Review №66

I was very pleased with the service that I was provided with at this store person that attended to me was able to a trust my problem was able to repair my phone and a timely and was not expensive at all. I would recommend this business highly. Ruley, is the person that helped me.

We
Review №67

Roly is amazing! He’s professional and takes pride in his work. He fixed my phone screen in no time. I would definitely recommend his services. Thank you Roly and continued blessings as you offer superior service.

St
Review №68

Niko was very fast, efficient and effective in fixing my phone. HIGHLY RECOMMENDED!

Gl
Review №69

The owner, Niko, is very helpful and took care of my video game controller repair very quickly. Highly recommend.

Ta
Review №70

Excellent service, the representative was very honest, they fixed my daughters iphone (camera), they requested the part and next day was ready. Thanks

Em
Review №71

This place is great! Love the staff! Awesome guy named Berk helped me out and made sure i left happy! Glad this place changed management.

Br
Review №72

This place is the worst in Boca. Roly is a terrible employee he should be ashamed of himself for not handling business professionally. He is rude, disrespectful and has terrible judgement. DO NOT GO HERE

Pa
Review №73

Great customer service!! And very fast and reliable service. I needed to replace the back of my iphone which was shattered. Roly gave me a 2-3 hour turn around time to fix the screen and it was done before that. The phone is working perfect!!! I would definitely recommend this place and will definitely go back if I have issues in the future.

Ab
Review №74

I shattered my iPhone screen and have Asurion phone insurance through Verizon. I had my phone repaired here yesterday and got it back in about an hour in perfect shape! It was quick, easy, and thanks to my insurance the repair didnt cost me a lot. Thanks!

La
Review №75

Amazing experience...came in with a cracked screen to be replaced through asurion.I was quoted 30 minutes, pretty sure it was finished and hand delivered in under 15. Super nice guys, great service. Ask for Roly, he’s the man! 😊

Be
Review №76

A repair tech confirmed that crucial screws, pins, and adhesives were missing after I repaired my screen here (it peeled off one month later). When I addressed this with the manager Roly, he was very confusing, inappropriate, and insulting. His behavior was a little unhinged and very unprofessional.He ultimately gave me my refund but not in a calm way. Seemed very triggered for no reason and taking everything extremely personally. Just a strange experience overall.

G
Review №77

Great customer service; Don and Mike are extremely knowledgeable. My completely shattered iPhone screen was fixed in about an hour. Perfect job. Highly recommend this store.

Lo
Review №78

I have a Galaxy S8+ and I had a shattered screen and my LCD was flashing colors and I was unable to see anything on my display. I dropped my phone off at 4:40pm on a Monday and received a call from the store around 6:30 telling me my phone was ready to be picked up and that everything had gone smoothly. They had told me over the phone before I went in that it may be done by the end of the day(7pm) but it might take until noon the next day. So when I received the call about my phone being finished in under 2 hours I was shocked... they definitely exceeded my expectations and the phone is working flawless and looks like it just came out of the box. Very happy with my service and impressed with the quality of the fix and turnaround time . I recommend ubreakifix, especially the Boca location I visited. Super satisfied with my experience and they had a better price than 3 other places I called

Kr
Review №79

I had the best experience today at uBreakiFix! Best costumer service ever. Roly was working the front desk, and he was just great, so helpful

Ni
Review №80

I recently got my phone worked on by Spencer. The store just opened and he was more than welcome to work on it. I give him an A+...he really knows his stuff. If you go in, definitely request him.

ma
Review №81

This instore manager/owner is extremely rude and lacks the most basic of social skills, in communication especially. Poor poor service

Ia
Review №82

Roly is extremely knowledgeable and helpful. Would most definitely recommend this place if youre looking to get your device repaired.

Ni
Review №83

Great place to get a to quick easy fix. Bert was great in assisting me, screeen fixed in under 15 minutes. Also under new management, can see its already paying off

Da
Review №84

Very helpful staff. Quick and friendly service. Got out of there in about half an hour. Hopefully wont break my screen again but if I do Ill be going back. :)

Ja
Review №85

Best Experience ever! Honest, Friendly and fast! I will definitely use them in the future, hopefully I wont need to but if I did!!!Thank you guys for working with me.Jackie R.

Da
Review №86

Horrible. I went to the one in West Boca and they didnt have the part. Since its a franchise, I called the one in East Boca and asked if they used the same distribution center. THE SUPERVISOR, Joe, told me they do not and to bring it in. I specifically asked him if it was worth me going all the way to East to do this. I also specifically asked about if they may have the part. He answered affirmatively both times and was honestly a bit rude and the guy JR in West Boca may not know what he was doing because there has been a high turn around/new employment.I get there (15-20 minutes later) Joe is gone. The guy told me that JR at West Boca is one of their best (his brother owns the West Boca store) and that they do in fact own the same distributors and they therefore would have the part. JR and Joe were very nice. The supervisor is an idiot and should not have that position.I would not recommend for laptop repair.

Ta
Review №87

I went in to get my cracked screen protector replaced and was able to get my phone back with a brand new one within 5 minutes. Would definitely recommend this store at this location

da
Review №88

While traveling. lost my notebook charger. Tried several places, no one stocked it or had any suggestions. Stopped in and talked with Roly, the owner. He brought out one that worked, could not sell it to me, but allowed me to use as a loaner. This is what you call going above and beyond. Would stop in for any help with computers in the future!!

Sa
Review №89

They staff was incredible. They fixed my phone so fast while I waited. Would definitely not hesitate to use them again.

Gl
Review №90

Great, honest and Fast!! I highly recommend this place!

ye
Review №91

The best place for your phone problems! Almost bought a new phone after Apple store determined that my current phone was unfixable. So glad I took it here for the second opinion and they were able to fix my phone within 30 minutes. These guys are awesome!

Ro
Review №92

They change the screan of my S8 for $250 I think. But inside town setter there is a store that does the same job for $100 dollars more! Approx $365. My cellphone is perfect! The only thing they advise me that once open it is no more water proof. The rest is like new!

Ma
Review №93

Always professional fast and terrific customer service! Knowledgeable and friendly

Su
Review №94

The owner of this particular store is a SCAMMER, I ADVISE you go to another UBREAKIFX. He scammed me out of money on facebook marketplace. He posted a product for sale, when i got it it was a completely different product. I contacted him immediately after receiving the product he wanted to argue with me and told me that it was fine i got scammed. I got corporate involved and was very cordial with them. they may see a possible lawsuit from this incident. DO NOT SUPPORT SCAMMERS.

Sa
Review №95

Excellent service goes above and beyond to solve problem in a cost effective way. Highly recommend coming here repair your device!

ha
Review №96

The owner of this UBREAKIFIX is a SCAMMER. He stole $600, hes taking well over 2 weeks to refund me my money. Its August 30 2019 I still have not received my refund. He had the option to refund my money via Paypal or deposit to bank account. He chose to send a Check to waste more of my time. He Is a nasty person (SOB). DO NOT i repeat DO not DO business in this UBREAKIFIX. Take your business to another UBREAKIFIX.

Do
Review №97

Great, efficient service. Fair price. Cant really ask for more than that! Definitely recommend.

Ri
Review №98

I carried my galaxy s6 in on Tuesday to replace the rear camera and lens, in the process they broke my lcd display. I was told they paid for overnight shipping to get the screen replacement. Wednesday they called and said the shipment is delayed due to Thanksgiving on Thursday. I dont know how an overnight shipping that supposed to arrive on Wednesday is affected by a holiday on Thursday.They guaranteed that Friday it will arrive, I walked in on Friday still no part. They then promised me again that the truck is on its way on whatever tracking they had and it will arrive on Saturday.Saturday comes now and guess what, still no part. At this point Im just annoyed because of the fact they said certain things and they were just not true. The part arrived late Sunday evening. On Monday morning I called to find out what is going on and they said they are currently working on it.Something that should have taken 45 minutes took 6 days. Low and behold I got back my phone the same exact way I brought it in. They said they replaced the camera but no camera lens replacement so how am I to know if they did anything. Actually I got back the phone worse than when I brought it in because now the speaker by the ear piece is messed up because I cant hear people properly when Im on a call. So I have to either put it on speaker phone or use my earphones.It was basically a giant waste of time.

Al
Review №99

Roly was an amazing help with my iphone 7 plus. the hospitality in Ubreakifix is amazing. definitely recommend.

Mi
Review №100

Great customer service. Spencer was extremely polite and helpful. Would definitely recommend this store to my friends

Information
44 Photos
100 Comments
4 Rating
  • Address:481 N Federal Hwy, Boca Raton, FL 33432, United States
  • Site:http://www.ubreakifix.com/locations/bocaraton/?utm_source=google&utm_medium=gmb&utm_campaign=boca-raton
  • Phone:+1 561-391-8123
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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