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Verizon Authorized Retailer – GoWireless
1200 W Hobsonway, Blythe, CA 92225, United States
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Verizon Authorized Retailer – GoWireless
Comments
Wi
Review №1

It took some patience and a second trip, but it was worth it because I ended up with what I wanted. A good phone and a post paid accout

Je
Review №2

Shout out to the GoWireless Verizon store in Blythe, CA ! Not only did they put up with my stubbornness and confusion but went above and beyond to meet my needs... I definitely recommend this store for all of your wireless needs.... Thank you GoWireless!

Pa
Review №3

I walked in the the Verizon store yesterday with a hotspot that had been recalled. The young lady there said they didnt exchange them, and that I needed to call a number which she put on a sticky put on top of the hot spot and said call them theyll take care of it. The second problem was my partner needed to change the credit card on his account and online they were having trouble with the zip code and said go to a store which he did and she wouldnt do that either. The customer service there is awful in the store the day I was there

Ch
Review №4

They take the time necessary to assist all customers.

Ly
Review №5

Not very interested in helping you

St
Review №6

This is where my loyalty is cause my sister analisa works here

Ni
Review №7

I have visited this store several times and the employee Ana Nunez has always shown excellent customer service. She always goes above and beyond to make sure I have the best customer experience possible. I really appericate her and the service she provides during my visit. I highely recommend asking for Ana when visiting this location. Even if shes not available @ the moment its totally worth the wait.

Da
Review №8

Rita was exceptionally helpful! She went above and beyond to help me with a broken phone and warranty issue even using her own phone to assist as the store phone was having issues. Great service from an exceptional young lady.

St
Review №9

I bought new iPhones for Christmas. My sales rep was Rita. Rita was so helpful with setting up our new phones and making sure that all of our questions were answered. Rita’s patience, happy spirit made us feel at home in the store. I would tell all my friends and family to see Rita at Verizon. She goes above and beyond for her customers.

Ge
Review №10

The store manager April really helped me out. she took the time to help me fix and set up my phone. she is awesome highly recommended going to see her the girl knows her stuff!

Ja
Review №11

Great service! Please staff. Easy access!

Wa
Review №12

Sales staff is always very friendly, eager, and willing to help with anything. Sure sometimes there’s a line but the store can’t really control how many people come in at one time. They’ve always taken the time to help me until my problem is fully taken care of. I always leave feeling satisfied whether I am buying a new phone, paying my bill or just asking random questions I may have.

De
Review №13

Cali was so sweet and helpful! Very nice, patient girl with a very positive attitude! I recommend going to her for any questions or concerns when coming to the store!

Ch
Review №14

After a hard parting w Verizon I went in store and got absolutely amazing customer service from Miguel the tech and April the manager. Thank you guys for all the help!!

Kr
Review №15

My mother came to visit this store and mentioned how amazing her sale associate Miguel was with her. Very respectful, very polite! On the other hand she did mention the store Manager April who needed to address the sale for some reason had came over very rudely, and started shouting at the sales rep in front of my mother. I’d just like to say that was very unprofessional and disrespectful on her part and she should learn how to condone herself in front elderly people like my mother who was very shaken up from the incident.

De
Review №16

Excellent customer service from the store manager April Gallo. She gets 5+ stars from me. She is very professional and very well informed on every product in the store! She answered every question we had and was very helpful! I definitely recommend stopping by the store to ask her for any help you need!

As
Review №17

We do a lot of business with the store located in Blythe and always receive incredible service. The manager April Gallo is very informative and communicative with all my business needs. We will continue to use this store for our needs and appreciate their business in our local community.

Wa
Review №18

This store has the horrible customer service. Today we went in to get my husbands phone fixer. April, the store manager was very rude and rushed us!! She didnt even care to help me with the problem. She would not explain anything to us and could not answer any of the issues. She told us to just update the phone with the new update which we did and now we still have the same problem! I drove 30 mins.....waste of my time! No help at all!

Ba
Review №19

Came into the store to get some assistance regarding my broken iPhone 7 and got the best service I could ask for. Not only did Cali fulfill all my needs, she managed to answer every question I had with a smile upon her face. Definitely coming back to her!

Ea
Review №20

Service is good, an not so far to drive.

Jo
Review №21

The associate was pleasant, knowledgeable, and efficient. There were people waiting, didnt seem to be enough workers to accommodate everyone that was ok in there. I know 2 people had to wait for one worker that was the only one that could do what they needed. Store was clean, people were friendly.

Mi
Review №22

Excellent customer service from Cali. She took the time to explain services and plans to my mother in law.... she had lots of patience teaching her how to use her new phone she bought last month.

pi
Review №23

No deals really or saving any for phone. Check labels. I remember when walmost was American made and

Pe
Review №24

They are very helpful and nice people

Be
Review №25

April the store manager was amazing and super helpful and knowledgeable in everything I truly appreciate her and would recommend going to see her over everyone else.

Ja
Review №26

April got me in to a new iphone 8 today she was amazing and so sweet and positive and knew exactly what she was doing highly recommend going through her

Ch
Review №27

Its hard to rate a place where the staff was great when you waited four hours to get the job done. Its a sad note when the place is a Verizon Store and they have no direct line to get the help they need to help their customer. On the phone to Verizon from Verizon and your on hold for two (YES I SAID 2) hours and then you are dropped. VERY FRUSTRATING AND SAD!!!!!🤬🤬🤬

Vi
Review №28

We went into this store with a problem that no one else we talked to (neither customer service nor corporate customer service) seemed to know how to fix. April (store manager), after a minute of being perplexed at how our account had gotten so mixed up in the first place, got the problem taken care of within just a few minutes. Thanks, April, we sure appreciate your help!

Al
Review №29

I just bought two iPhone XR10. I’m loving the service and the ladies at the store. My glass broke and they immediately took care of it. I totally recommend anyone to switch to Verizon like I Did!!! Thank u to all the ladies at the location. U guys Rock!!!

Ve
Review №30

Had a great experience! The sweetest girls there. Nina is such a beautiful soul. Heart of Gold. Not one dull moment! Would recommend to anyone whos in Blytheville or traveling through:)

Ja
Review №31

I have Cricket Wireless and its awesome

Ga
Review №32

Ok so, you told us we have the 25 gig plan, not true says 15gig. That was the first lie, then autopay you said you set up, also not true. Then we payed for a 80$ screen protector. When unpacking the box it said the phone came with one. So what else is false? Sounds like we got ripped off by you

St
Review №33

Friendly and pleasant staff. Laci was so knowledgeable of the devices and rates it was a really good experience.I ported my # in from another carrier and even added a couple lines at the same time. She was extremely helpful and even followed up with Me in the days following to make sure all was well with the new phones..and it was really nice for her to do so.A big thank you !!

Be
Review №34

Came to get a new phone because I was pressured at thr verizon store in Lake Havasu to get one I didnt want or like! Thankfully Cali helped me resolve my issue and got me the best phone with a great deal! Shes the best !!

Va
Review №35

April is the person that helped me with the purchase of my new note 9. April took care of the complete purchase and set up of my phone. She worked out how to buy it so we would be able to keep the warranty. All with a smile on her face. She had told me they were going to have a class on phones. I wasnt able to make it that day, so I was wondering if there will be any more classes.Thank you valerie Hunt!

Ri
Review №36

Wife got a new phone, so we took it here to be activated. Nice clean store, but they seemed to be out of a lot of things. The young man that helped us was very polite, helpful, and knowledgeable.

Gl
Review №37

Could not help just brushed me off

Ma
Review №38

Anna was a lot of help. She answered all of our questions. Great employee!!

Jo
Review №39

The girls who work at this Verizon store are so knowledgeable. We learn something every time we stop there. We have been doing all our business at this store for the last four years and will continue.

Ka
Review №40

Great service. The manager April was very helpful and staff was very polite

Wi
Review №41

I will be very honest, I never experience in any Verizon store and any other store a EXCELLENT and PROFESSIONAL customer service! Desiree and Genesis work as a team, always with a smile and game me the SATISFACTORY customer service! I will definitely comeback to buy my future phones!

Ru
Review №42

Great staff, can pay your Verizon bill here!

Te
Review №43

Tomas was extremely helpful and nice. Fixed my phone right away

Ja
Review №44

You may leave very satisfied after leaving here even if you dont purchase anything

Sa
Review №45

$1000 phones? I was flabbergasted! April was sweet and hot! Good service.

Ro
Review №46

THANK YOU ANA FOR YOUR HELP AND PROFESSIONALISM.

Ha
Review №47

We stopped in at this store to have the technician look at the phone because it was very slow on the internet. The technician updated the SIM card and said the phone was fixed. After using the phone for a few days, it appears the phone is not running any better. I just wish the front desk people were trained better to handle customer problems.

Za
Review №48

Josh was an amazing manager. He helped me through all my questions & concerns!!! 5+ rating

Li
Review №49

From a conversation over the phone regarding my need, through my in-store experience; Filipe was awesome. He really knows his products and very customer service oriented.

Te
Review №50

Only 1 person working. Many people waiting. Did get really good service when it was finally my turn.

Ve
Review №51

Employees were very helpful and knowledgeable..

Av
Review №52

They have old phones on display and half are dummy phones. You cant even experience the phone youre looking to buy before you buy it. And when you call youre lucky to get an answer. And just like the other comment, they dont know ish about what theyre selling.

do
Review №53

Rebecca in Blythe California is a valuable Verizon employee. I am a retired senior and I need extra explanation with the use of my phone. She is patient and very kind.......she deserves a raise!!!

Ja
Review №54

This is by far one the best places ive shopped in years. The service was so great I sent 4 people there to get phones and they were also blown away by the friendly customer service and knowledge that they received about their new phones and service. I work for Forbes 500 company and would recommend this store and all the employees any day. Great job verizon!!

Ma
Review №55

Love it they did a great job in helping me with my service

De
Review №56

Were on the road, on vacation. Our daughter is on a separate vacation in Mexico. We all need to stay in communication, but Verizon messed up our data , which is supposed to automatically renew every month; it did not renew. Had to go to Verizon store to get a hold of Verizon over their phone. The employee at Verizon opened the store an hour late. Then we waited an hour in line behind two people. Bad day, bad experience. Got a temporary fix from the store... thank you for that. Now we have to find another Verizon at our next destination to get everything fixed. Still dont have our data and our jetpack quit working too. Have to do all this nonsense again later because we could not wait any longer. One star for employee who finally helped us.

Br
Review №57

Ive been coming to this Verizon store for about 7 years and I always deal with Justina. She is by far my favorite person to deal with when it comes to my phone. I always seem to have problems with my phone, and Shes very knowledgeable and quick when it comes to my questions. I dont go to anyone else when it comes to my phone! Unless shes not there, then I got it Laci! Laci has helped me with 2 phones.

Ka
Review №58

I enjoy the courteous staff here. We did have a small wait, but the tech solved my oroblem.

Pa
Review №59

Purchased a phone today and had great service by a young Lady named Laci. She’s a sweetheart! Will be taking my husband for his phone real soon.

Be
Review №60

I was able to buy my phone in a timely manner. Staff was friendly and helpful

Da
Review №61

The staff is very helpful and courteous and answered every question I had

Ke
Review №62

It wasnt worth going in

Je
Review №63

Always have a great experience here, Laci is always helpful!

Ju
Review №64

Best prices and low cost for a budget conscious person

Sa
Review №65

They are the most helpful friendly and patient staff members

Ma
Review №66

Laciwas so great to me also the other lady that work their lacitook her time and help me so very much being a very old person that moves slow she was so patience she works so very hard to help me understand she works very hard for Verizon hope Verizon appreciates a nice young hard working lady like it lest you have faith in our country.Sincerely Madelyn Jones aQuartzsite

Co
Review №67

Rebecca did a professional wonderful job! She deserves a raise!

Ar
Review №68

Great experience! Excellent and friendly service.

mi
Review №69

Good customer service...lo

Gr
Review №70

What an awesome experience from sales rep laci h, was in and out in about an hour she set up my new phone tranfered all my stuff onto it from my old phone and was very professional in her duties thank you laci

Ma
Review №71

Good location helpful staff

Je
Review №72

Service is great here and the atmosphere is awesome this crew is the best

Te
Review №73

The young ladies working in this location are great.

Ju
Review №74

The Customer service at this location is quite acceptional! Nina Espinoza, is an amazing representative!

Jo
Review №75

Friendly staff helped me out.

To
Review №76

They have it all running gr8

Ge
Review №77

Got great service people helpful ...

Ma
Review №78

Great customer service from Rebecca & Cody

Mi
Review №79

Super knowledgeable people, very nice.

Jo
Review №80

Service was good, but the wait was long

Ji
Review №81

Genesis was very helpful and sweet.

Du
Review №82

Able to order in the product I was looking for

Ka
Review №83

Needed phone to pare with my new car and it wouldnt pare either so I just kept my v20.

Ca
Review №84

Didnt have change to do a cash transaction. Why even be open

J
Review №85

Anaa was great

Ju
Review №86

We had great service

Gr
Review №87

Plesent heplfull staff

dw
Review №88

Great customer service.

Ce
Review №89

The guy who help me had no clue how ti help me 😔

Pa
Review №90

Never enough employees to help. Never have what I need in stock. Never called me when my order came in. Still waiting

mi
Review №91

No other phone stores. No choice

Jo
Review №92

The service was excellent

Mi
Review №93

Very helpful service

Ja
Review №94

Very disappointed with service.

ab
Review №95

April was amazing

Da
Review №96

Bad service

To
Review №97

Amazing service!

Mi
Review №98

Good place

H
Review №99

Bad service and rude

Li
Review №100

Good

Information
13 Photos
100 Comments
4.3 Rating
  • Address:1200 W Hobsonway, Blythe, CA 92225, United States
  • Site:https://www.gowireless.com/stores/ca/blythe/blythe-hobson-way/?y_source=1_MzIyNzkyMS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 760-219-7305
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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