Very Happy with the wines glasses we purchased with engraving on them. Great product, service and delivery time.
Had a problem with my order so I attempted to contact them by email. They finally responded to my 3rd email and then never responded again. I tried several more times and gave up after realizing that I was not going to getan answer.The problem was I ordered a zippo lighter and the design on it was only a cheap decal that was already peeling off before being used. I would of been happy exchanging it for another but I never got the chance to speak with someone.
Ordered a personalized zippo lighter on amazon. Loved it when it came. 4 days later all the letters that were personalized fell off. Wanted to return the item the seller had to approve the return. Never emailed me back. Contacted Amazon and they made sure the seller approved the return and sent a postage slip.to be mailed back so I could get my return. Unfortunately I have to PAY for postage so Im going to be out $10 on a $30 lighter. Not even worth my time. Done waste yours. Read the Amazon reviews this company should be shut down. Terrible customer service and terrible products. Happy for you if you have ordered from them and got lucky with whatever you received. I wish I could give them no stars because I truly believe thats what they should get.
I just ordered a personalized glass from this company, and I absolutely love it! It is excellent quality and going to make a perfect fathers day gift. Thank you for taking the time to make this the best!
They promised me a refund I did not receive, untrustworthy