Service department did me a favor to squeeze in our parents car before a long move out of town. Wonderful service, quickly looked things over and solved all the issues. Gave us all peace of mind as they car hadnt been on the highway in years.
First time having barker work on my truck and the experience was good. The waiting room was comfortable and staff was great. Didnt have to wait to long either.
Great service!! Very happy with our purchase. Brian Brown and Rob Reeser take good care of all the details!
The buying experience at Barker was extremely easy with absolutely no pressure. Sean did a great job of meeting our needs and made the process extremely smooth. We could not be happier.
Everyone was great and they got my car done in great time. I had to use the shuttle service and it was prompt and exa
Wonderful service department! I worked with Brian, Lacey and Mitch. Very cordial and professional. Mitch offered lemonade and popcorn that was popped fresh.
If youre looking for a new vehicle look here first because you wont be disappointed! It was by far the best dealership weve been to. We worked with Sean Case and he was very knowledgeable about the Chevy Traverse we were interested in! Everyone from the salesman, owner, and finance manager were super friendly and very helpful we were in and out in a couple hours and it was the easiest car buying experience weve ever had. We will definitely be back in the future!
They were excellent,they closed at 6pm and I called to say Id be 10 minutes late ,they were nice to stay and wait for me I appreciate it alot
As always, great experience. Friendly, prompt service.
Quick and easy oil change and tire rotation. Thank you for the coffee and cookies and nice place to wait while the car was being serviced.
I took my truck in with no appointment because it was raining that day and the wipers stopped working. They agreed to keep the vehicle even without an appointment worked on it that same day. Although the wiper motor was bad and they couldnt get the part until the following morning, they had the motor replaced and the vehicle ready to be returned first thing the next day.
Barkers did all they could to make the transaction easy for us.
Did a good job. Took slightly longer than expected. Still some cab noise and squeaking coming from the dash.
A no hassle, friendly dealership. Negotiation through delivery was super smooth. Kori was everything a salesperson should be. Would not hesitate to purchase another car through Barkers.
No problems. Very friendly.
The sales team at Barker Motor Company is an outstanding group of professional and polite individuals. They made the purchasing of my GMC truck very easy and painless process.Mandy in Business Development is an absolute Rockstar along with Kori in sales is knowledgeable, friendly and respectful.If you are looking for a new car, I would highly recommend Barker Motor Company, they make you feel like a valued customer and not just a sale of a car.
Kori Parker sold us a Buick Enclave in 2012, so naturally we asked for him for this one. Rather quick and painless negotiations after telling him what we wanted to buy and what we expected to receive for our trade in, he made it happen. If we live long enough well definitely be looking for him again.
After meeting with Sean Case On a Friday I knew that this person was very knowledgeable about the make and model we were interested in purchasing. Sean was very helpful with knowing the rebates and GM retiree discounts. Thanks again for a awesome buying experience
Wonderful to deal with. Very friendly. Felt like family.
Dealership was fine. Im having an issue with the radio. Opened the Android Auto feature to load my phone book. Now the radio shuts off after 2 minutes unless I turn the phone off. Any ideas on how to fix this?
They told me about the premium maintanace package that came with my vehicle. I purchased it from Carmax and when I brought it in to Barker where they told me I still had 13 months left on it and that my oil change and tire rotation was free. They always treat me with respect and I have never h!d a bad experience with them.
They did everything I was told and per the quote. All the work appears to be well done.
Called in Thursday with a severe oil leak. Towed in that day. Was told it would get looked at on Monday but they had it done Friday to my relief. They cleaned up the oil that was sprayed all over the engine and undercarriage. I admire the professionalism of Barker Motor Company and definitely would recommend them.
I had the absolute best experience with Barker Motor Company! They went above and beyond! I was nervous buying a car I had not seen or driven in person but they made the process easy and when it was delivered (to Michigan), it was even better than I expected! Thank you to the entire crew for making this process hassle free!
Nice staff. A bit disappointed that the Kelly Blue book resale price was reduced so much, at sale time.
We had an great experience at Barker Motor. Our salesman, Mason Duquenne, listened to us and answered all of our questions. Would recommend him to anyone!
I am very pleased that they did their best to troubleshoot the issue I was having, and decided to change out several parts just to make sure the issue was resolved. I worked hard to buy a nice car that was still under warranty, and finding a dealership that actually cares is the most important thing as a vehicle owner. Thats how trust is made and gains customer loyalty for life!
Great customer focus and service from Bill Schumaker and technicians. Diagnosed and solved the problem quickly and got me back on the road, thanks!Randy Longmire
I was charged $1,233 for a part that costs $67 and a piece of rubber hose. I would expect to pay for labor and diagnostics but that was misrepresented to me by the service department.I will not be doing anymore business there.
Very professional and courteous. Much appreciated.
I was visiting family in the area when my 2019 Acadia wouldn’t start, they were great on getting my vehicle in and fixed as well as getting me a loaner to drive. They made a difficult situation easier to handle
Great services.Dropped vehicle off night before and picked up next dayAll contactlessThanks
Always there for me, I can always count on their knowledge.
Always polite prompt and efficient.
I have been going to Barker GMC for many years and I have been pleased with the service.
We have bought our last three cars there (we’ve lived in BloNo for ten years). We will likely buy a fourth when our son turns 16. I also take our cars there for service.
Bought a new Cadillac recently and had the pleasure of working with Sean Case probably the best sales consultant I have ever worked with. My wife and I test drove 7 other vehicles from 3 different dealerships before deciding on the Cadillac. Sean assisted us in test driving 5 more vehicles at Barker motors to help us finally choose a 2020 XT6. Great experience and great vehicle, Thank you Sean.
They did everything right . No complaints
Mason and Matt were very helpful in the car buying process and assisted with any questions I had along the way. I love my new vehicle and got exactly what I wanted!
Professional, friendly service.
Staff is friendly and knowledgeable. It takes a little longer for an oil change but it is very comfortable in their lounge.
Love their Service Department, they always go above & beyond.
We went looking for a vehicle for my friend, we kind of decided which car she wanted. Definitely had fun doing it! Had a really good time shopping!
The team at Barker are amazing. In light of the Covid pandemic, they went above and beyond for me. They made me feel safe, and they delivered the car via no contact. They even took great care of a very minor issue with the vehicle right away. My salesman was Kori Parker. He was fabulous. Kind, genuine, knowledgeable, not pushy, just a really nice guy. I couldnt have asked for a better experience. I will definitely recommend the Barker team to family and friends.
Kept us informed and answered all our questions.
Well done. Time was well used very wellThank you all. Work was good.
It was a pleasure working with Mason Duquenne.
Friendly service. Booked appointment online. Was easy to do.
Very friendly staff and easy to work with.
They did an excellent job of fixing our brakes.
It was a wonderful experience.
Took my car in to see what was going on- Found out it was something that they had already replaced before. Tried to give us the run around why they wouldnt fix it or give their word for a part that was already replaced. Their excuse was I went over ONE time on an oil change and I bought the car brand new in 2013 and have always had my car serviced there, but I guess if you mess up 1 time that gives them the reason to not stand by their work. My family and I have bought 5 cars from there throughout the years. Wont be back to buy a car from the dealership again. When you would call and talk to Shane on the phone to check in on the car or to speak with someone he was very unprofessional and rude. Wont be back again to ever have my car serviced and let all my friends and family know as well not to use their business.
Friendly staff and sales people. Traded in my vehicle on another one today. They seemed to be very busy and short handed. I believe I got a fair deal, but the tons of paperwork is terrible. Salesman never did offer me a drink or any kind of refreshment. Popcorn or something like that would have been nice. Lighthouse GMC dealer in Morton Illinois really knows how to treat their customers. Of note is that the drivers side floor mat was missing from the vehicle I bought. They said they would order one and send it to me. I shall see if that happens and if it does, how long it will take.
Great car buying with no pressure. Andy went the extra mile for us
Excellent customer service, always!
Got an oil change and a tire rotation everything went as planned
To the point: These folks are highly professional and they get 5 stars from me. In October, I bought a used 2018 GMC vehicle from a private owner. Just few weeks after I bought it, the engine seized. Since it was a GMC vehicle and was still under warranty, I chose to have the local GMC dealer diagnose the problem. Long story short: Even though I had not purchased the vehicle from them, I was treated like a long time customer with no negative attitude at all. I realize that dealerships are required to honor factory warranties, and they really have no choice but to do so. But, sometimes a person can be treated a bit differently when they show up with a problem vehicle that was purchased elsewhere. That did not happen with me. Kudos to the folks at Barker GMC. I recommend them without hesitation!
Always a good experience. Brian Eden is the best, he’ll take care of yours
Purchased a GMC Sierra and had a great experience with Kori Parker! Drove in from out-of-town and Kori had everything ready for us. We had a very detailed inspection and test drive with him. Kori really helped get us a good deal on the truck. He even stayed late so we could get the deal done and take delivery the same day. Would recommend to anyone. Ask for Kori!
I had an oil change and wait time was appropriate, everything went well.
I bought my new Acadia from this dealership and was very impressed by everyone. My salesman Sean Case was very patient with all my questions and found me the car I wanted within my price range. He wasnt pushy either but made shopping fun. I never felt like he was making me buy a car I didnt want. When buying the car, the finance manager was very pleasant as well and explained everything very clear. Im very happy with how smooth the sale and delivery of my vehicle went. I highly recommend and will look here first when buying my next car.
Very courteous and friendly
Service people were very informative on what was done and what else it does need.
We was determined to locate our new car at a time when there wasnt to many of the model left with the options We wanted. Brian looked and found one. The purchase process was easy, good staff to finalize the paperwork. Picking up process was easy, Brian went through all options and then checked on us later. This dealership will be the first option for us when we purchase again. Had first oil change for free and recall work, very easy to schedule and get our final maintenance paperwork on a Saturday even though garage was closed, Brain hoped us again. Thanks staff
One of the best experiences I have had buying a car. Could not have dealt with more friendly people that at Barker. They went out of their way to provide outstanding customer service. Providing me with straight up facts on the vehicles available and priced fairly without requiring extensive negotiations. I would recommend working with Barker in the future to anyone. I will be back again in the future for my car buying needs.
Scotty was our amazing salesman! We had a difficult situation. My son is in the military and stationed in a different state. Scotty and the staff at Barkers still made it a simple purchase! Scotty had the car shined, cleaned and waiting when my son came home on leave at Christmas to pick up his car. We were in and out the door in less then 15 minutes. Thank you Scotty!
Not a mega auto dealer, but bought a new truck there and it was a good experience. Probably a more personal experience than at some of the larger dealerships.
This dealership makes buying a car very easy. Scotty my salesman and Andy the owner went over and above to put a deal together for me on a very rare Cadillac. I will be a customer for life. This is the 3rd car I have purchased here and it has always been a pleasant and fair experience.
Came in for a recall. Was in and out with great service
Top notch service. Shane, Brian, Crawford and the rest of the guys know their stuff and it shows. Now if I could just get them to wash my truck when I bring it in then I would give 6 stars. I should have bought a Cadillac. LOL.They dont think it be like it is, but it do!!
I just want to say that the sales team and the service department of barker Cadillac are the main reason I want to keep buying Cadillac vehicles. I have had the best, most friendly experience every time I go in there and whenever I wait in the comfortable waiting area to have my car serviced, the customers that are there are also very happy and pleased with their service. The employees are professional and are always giving great customer service. I called to have my car worked on (updated) and when I called to let them know I would be early, they had the loaner vehicle waiting and ready, they were fast to get me in the loaner and got to work on my car. I just enjoy this place soooo much. Thanks barker! I will never shop elsewhere!
Great Experience, Highly recommend!Sales Consultant Jon Reed was awesome. Friendly, knowledgeable, funny, no-pressure, perfect. Internet manager Mandy was great and kept me informed on the vehicle I was interested in status. My advice, dont bark up the wrong tree. Go to Barker Motors in Bloomington for a fair deal with no surprise fees!
Jon helped us in many ways find the car we wanted out of state and transported it in a timely manner. He was VERY professional and took significant time explaining some very intricate features of the car we wished to purchase. He continues to follow up on details and is most dependable for that reason. SUPER CUSTOMER SERVICE. He is OUR man and if we came back to buy another vehicle, it would be from him. The whole team was pleasant and helpful. THANKS to Dick also.... for researching information on Hybrids.
Absolutely the BEST car buying experience ever! Brian (service) and Brian (sales) went above and beyond to help me out when I found myself facing a large repair bill on my beloved 03 Cadillac and basically stranded. I decided to put her to rest at over 200k miles and Brian worked with me to find my next perfect ride. After much discussion we determined the price range which would fit my budget. I had several great options to choose from and settled on the 2013 GMC Terrain. Like new, one owner, bought, serviced at Barker so he knew everything about it. I was and still am very confident I bought a reliable vehicle. No pressure, no haggle, generous trade-in offered and I am a very satisfied customer. Thank you Brian/Brian!!
Very accommodating to my schedule. That means a lot to me
I have bought all of my cars there and have them serviced there. Always great sales and service.
Brian Eden and the entire service team at Barker is always a pleasure to deal with and provide top notch customer service. Always making my service experience with ease. They get me where I need to go when I drop off my vehicle and get me back to pick it up if necessary. I highly recommend the Barker team for your next purchase or service needs
My salesperson is Jon Reed. He was great from start to finish. Made sure I saw all options,no pressure and showed me all the features of the vehicle I chose. Will highly recommend!!Also Matt was one of the best finance guys Ive worked with, and Ive bought a lot of cars in my life.
Both Rob and Kori were great to work with!
I went there to buy my 17 year old a truck the vehicle we chose was a 2011 GMC sierra it had 100 k on it but was presented to us as a close friend that traded it in solid truck always taken care of well the truck has broken down pretty much monthly to many to list but this repair a steering module and steering rack module is very exspensive and Barker GMC response was these things happen when you buy a truck with over a 100 k I say BS this is excessive stay away from Barker my son has six more years of payments on this clunker STAY AWAY
Love this place
Mason was perfect and so friend had an overall amazing experience
John Reed was my sales representative while shopping at Barker. I came in with little time and knowing what I wanted to see. John stepped up to my pace and helped me in a quick and professional manner. I feel I got a very good deal on a car I love. The used car came with one issue with the navigation. It cant be rectified until an update on the system is released. The issue should be fixed in about a month. As long as that gets taken care of I am happy to leave a five star review. I will update my review at that time.
My wife and I came in with the hopes of trading in an old vehicle and upgrading to a 2015 Chevy Equinox. The experience we had at Barker Motors and with Jon Reed was awesome from start to finish. Jon didnt try to push us into making a deal. We simply told him where we want to be financially and he gave us some options. We really appreciated having some actual estimated numbers to work with.Once we decided to make the purchase, Jon was more than accommodating. He got the car to the dealership within 24 hours so we could check it out. There were a couple things under warranty that needed to be fixed and the service dept. had the parts there within a week. I dropped the car off at 7:30am on my way to work, they gave me a ride to work, and it was ready for pickup at 3:30pm.All in all, less than two weeks after purchase and everything they said theyd do for us, they did. We couldnt be happier with the purchase, service, and price. Kudos to Jon, the Service Dept., and Barker Motors for making this process a pleasurable experience. Would recommend and will be back when we need to upgrade again!-Paul and Laura, Normal
I was in for a regular service and they found a nail in one of my tires and plugged it. Thissaved me potential issues in the future.
Brian Eden and the rest of the service team ate great. Always make it a great experience when your vehicle needs some TLC. They step up and make sure your vehicle is repaired and ready to go back on the road. Thanks to another great experience!! Highly recommend their service team.
Everyone was professional and prompt with the work within my timeframe.
Very professional experience. Great dealership that I would highly recommend. Everything was covered thoroughly and I know if questions arise I can get an answer at anytime. Awesome people!!!
Great service
Very efficient, timely and courteous
Had my truck serviced. The guys are extremely friendly. Its like talking to friends youve known a long time.
This is the first but definitely will not be the last time that I have the pleasure of working with the fine individuals at Barker! I was extremely impressed with their professionalism and look forward to continued business with them. Thank you, too, Salesman Brian Brown!
Everyone is extremely professional and personal. Great mix. Enjoy having associates treat me like family! Work is always done correctly and timely.
Last May while in Barkers getting an oil change for my 2005 van, Rick in service asked how long Id planned to keep it. I shared I was just starting my search for a new vehicle, so Rick introduced me to Kori Parker. Over several visits, Kori was always professional, friendly, and provided details as I worked through what I wanted in a new vehicle. Each time I thought I knew, then Id change my mind and want something smaller or a different color. Once the decision was made to go with the Enclave, Kori took steps to make this whole process as simple as possible.Thanks, Kori, for the excellent service you provided.
Kori at Barker was such a huge help in me being able to get my new Nissan Rogue. Everything was ready for me when I came in to sign, the car was extremely clean, and each person I encountered was so kind. I’m so happy with my purchase and experience at Barker! Thank you
My wife came got her car fixed she needed brake work done and brake assist light and tire pressure light was on. I ask her to take it to the Cadillac dealer because her part are the original parts from manufacture and she and I brought the car in on a Tuesday morning talked to shawn who knew the car would be in the lot for repair. Upon repairing my vehicle damage was done in the axles. Which I recorded the serviceman saying the tech had been working in my car for the past 3 hour and damage was going to have other changes. My reason to bring it to the dealership was her car needed special tools. She was already given a discount for the work that was being done. The dealership should be responsible enough to take care of the damages that was put upon my car and now our brake light is on which it was not on before taking to the shop. We know a diagnostic test was done which she receive no information on. I dont know why she was charge even more labor after the tech damage her axle. I truly hope nothing wrong with her car. I feel as I sent my wife again to BAkER CADILLAC DEALERSHIP AGAIN AS A WOMEN This dealership took advantage of her again. Also the mirror was done for free as I hear shawn tell her he throw that in then she was charge.. we always leave reviews for bed service.
I wont be going back to this dealership to have my new truck serviced. My door speaker had issues, it took 2 visits, me opening a case with GM, and a video to prove the issue before anything was done. When I picked up my truck, someone had broken my trailer brake controller, totally broke the slide button. I went back in and they denied breaking it and blamed me. The service desk was no help, I had to go into the showroom to get them to even page the service manager. The service manager was friendly and agreed to order a replacement for me. I picked up the replacement, which was not in a box, with no paperwork. The new one given to me did not work at all. At this point, I thought that maybe my truck had an issue, so I went ahead and bought another brake controller. The new one I purchased works fine. Not very happy about being out $100 for something that they broke, but at this point I dont trust leaving my truck there any more.Response to seller:. I love how you comment on here acting concerned after my review. You know who I am, contact me and make it right.
Kori Parker was knowledgeable, professional, and personable -- the perfect trifecta of salesmanship! Our experience with him and the Barker team was excellent from start to finish. We will be recommending Kori (and Barkers) to any friends in search of a quality vehicle.THANK YOU!
The team at Barker worked hard to get me the truck I wanted at a very good price. Curt and Matt were easy to work with and no pressure. I would recommend Barker to anyone wanting a GMC at a good price and easy to work with people. Great Job