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Autoplex Collision Center
2200 S Walnut St, Bloomington, IN 47401, United States
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Autoplex Collision Center

Comments
Ch
Review №1

Did a great repair work on my car, and worked with me after the repair price went up by going through insurance after they dismantled my car

Ta
Review №2

I think these guys are pretty great. Long story short, they did some re-work on my truck that debatably was not their responsibility to fix. They didnt hassle me about it - they just got the job done and provided me a rental for the day. Thanks guys!

Je
Review №3

I called an hour or so before taking time off work to get an estimate for damages to my vehicle. The estimator told me to bring the vehicle in anytime before 4:00. When I got there at 1:00PM, I was told that the estimator (the only estimator working) would be out to lunch for an hour or so. Very unprofessional. They should have told me when I called that no one would be available during a certain time to do estimates. I have asked the insurance company to schedule me with another body shop. I do not have confidence in a company with such poor professionalism.

Se
Review №4

They did a great job with the finished product. They were very nice and easy to work with.I recommend them.

Ju
Review №5

Did a fantastic job on my Pacifica. So clean inside and out it looked like it was just off the lot. Thanks to all who participated. Job well done. Specifically Jason V.

Ri
Review №6

Autoplex Collision Center has the best customer service I’ve ever experienced. The staff are very responsive to questions regarding repairs needed, progress of repairs, and they work with the customer to achieve the highest level of satisfaction for their completed repair work. Highly recommended!

An
Review №7

Services rendered were completed prior to the estimated date of completion. I saved a lot more than the competitors parts pricing. Staff were very courteous and pleasant, and they called often to provide updates on my vehicle. I’ve been there before, and will recommend them to everyone. I’ve chosen to go to AutoPlex Collision more often than the competitors. And I love their free popcorn.

Ke
Review №8

Took my F150 in to have the interior cleaned, yesterday, and it looks brand new. That after 3 boys, 4 dachshunds and a baby all made messes. Nick also saw that the cover on the end of my rail runner was off and they put that back on, complimentary. I got a scuff from a pole so fender-well needs some work and they gave me an estimate...very reasonable. I will have that done in the near future. Thanks for the great service, Autoplex.

ti
Review №9

They went above and beyond service even paying for 3 days of our rental car is place is awesome 👍

Lo
Review №10

Poor service, poor customer service. Had to call two different times on the status of my car. Once to be told it was not done (the final bill showed otherwise). When picking up, was not greeted by employees nor did the employees ask how the vehicle looked or offer to walk around. Also did not mention any details on warranty or care.

Er
Review №11

Top notch experience!! The body shop to end all body shops!! If you need body repair or the best detail money can buy you would be doing yourself a disservice if you go anywhere else

Da
Review №12

Jesse worked well with insurance. Couldnt expect more. From quality of work to personal service.

Ni
Review №13

I took my car to Autoplex after it was scratched in a parking lot. They were fast to quote and schedule the repair. I also felt that the price of the repair was fair. Nick and the team were very helpful and friendly.

Ap
Review №14

I had my trunk repair and was satisfied with the repair. Bobbi is also very friendly and helpful!

Sh
Review №15

We needed to take our van in for a warranty issue. Not only did they do a terrific job, the staff was super friendly and worked with us to return it sooner than expected. They even cleaned it out! Will definitely use them again!

An
Review №16

The autoplex collision center in Bloomington is a wonderful place. They fixed my car in a week and when something went wrong they told me to bring it back and they’d fix it. Nick is super friendly and wonderful to talk to while waiting for your car to be finished! I definitely recommend them!

Li
Review №17

We took the car to this place to repair a minor dent near the headlight. Although the 3-days repair turned out to be 11 days, they did their best to repair it and communicate with us why it took so long. The insurance company requires them to order used fenders (at least two) before ordering a new one from Audi. But both of the used ones couldnt be used to my car. This process took so long. But the result is good and the car looks new right now.

Pa
Review №18

These guys are great. I had an insurance claim that they were fixing. The drivers side tail light had been busted and the body was bent around the light housing. They were fixing it but there was an issue with the paint not curing in time because it had been raining for at least three days prior to the date they promised I could pick it up. Despite doing all the work inside their garage it was to humid and the paint wasnt curing right.On a Friday, they called me to tell me that I could pick the car up if I needed it but when I asked if it would be better for the paint to let the car sit over the weekend they told me that was not a bad idea. I went ahead and picked the vehicle up the next Monday and they had really gone the extra mile for me because their time estimate was wrong.....even though it was mostly the rain which (I dont think) they control. They did some extra work without charge and without telling me till it was done.VERY professional work and interactions and I was very pleased with every aspect of my interaction with them.I really appreciated how nice they were and what a great job they did on my Explorer.

Je
Review №19

Fantastic service, communication, and professional work. would highly recommend

Ni
Review №20

Someone hit me in my 2017 Nissan Maxima. They nearly totaled my car. I had my car taking to them. They fixed it. It is newer then when I bought it. Thanks for your hard work.

Mi
Review №21

Made my wifes truck look like new

Vi
Review №22

I brought in my jeep after it got hit with a rain gutter and was scratched with white paint. I went in terrified that it would cost an arm and leg to repaint the car, or buff it out.Apparently I didnt need to be scared though, the repair only took 2 minutes and some kind of special remover spray. They didnt even charge me! The staff was incredibly nice and insisted that I didnt owe them a thing--I just needed to remember them if my car ever got some serious damage.I know for sure Ill be back if I ever do need more serious work. And not just because they offered free popcorn and Gatorade in the waiting area!

Fr
Review №23

Best bodyshop in town. Fair prices and stellar, friendly service.

Ta
Review №24

We took my vehicle in to be detailed and the results were AMAZING! I cannot thank you guys enough!

Em
Review №25

They like to take their sweet time doing repairs they have had my car for nearly a month. Such an inconvience.

An
Review №26

Best shop in town! Great work and friendly, helpful staff.

Kr
Review №27

They do an amazing job detailing!

Ra
Review №28

Friendly and helpful service.

Information
19 Photos
28 Comments
4.5 Rating
  • Address:2200 S Walnut St, Bloomington, IN 47401, United States
  • Site:https://www.communitycars.com/Autoplex-Collision-Center
  • Phone:+1 812-331-2100
Categories
  • Auto body shop
  • Auto body parts supplier
  • Auto glass shop
  • Auto parts store
  • Auto repair shop
  • Auto upholsterer
  • Car repair and maintenance
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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