My husband and I were very happy and pleased with the excellent service that we were given. We had our whole kitchen redone and its perfect. Christ designed our kitchen and came up with great ideas. ...Wardina Felix

A as small business owners we went to local shop looking for customer service and attention to detail as we would provide for our customers and also, to support neighborhood business.We have provided 3D renderings of cabinets with design and sizes to sales person (Christ) at our appointment, the order was placed (paid in full) and we received cabinets as promised (4 weeks lead time) which was great.Upon arrival we discovered that some cabinets were ordered to wrong size and some shelves were missing. We have contacted Pearl with the issue and whole bad experience started. During the phone call we were actually accused of providing wrong information/not paying the attention to sizes and dimensions while order was placed. Luckily, we have emailed them our drawings while in the showroom and that saved us. Since their first response was that the mistake occurred on our part the email was a hard proof and they had to accept their obvious error. Replacement cabinets were ordered on 4/22/21 and delivery date was set in 3 weeks (second week of May/21) which was acceptable. Project was put on hold and all contractors rescheduled.Week before scheduled delivery we have been notified that it will be another 4-5 weeks before cabinets and shelves will be shipped due to Covid related issue at factory. The excuse sounds bogus to me as week before delivery product should be almost ready and should not take another month to be finished amid factory closing. Initial order was placed in middle of March for total of 12-14 weeks lead time. Although we do understand supply chain problems they went little bit overboard… At this point we are not happy with our choice and we do not recommend Pearl Design Group for their bad customer service, poor communication and misleading.

Well worth visiting. Got good service, and kept up to date on status, very pleased.

Ryan at Pearl Design Group was great to deal with. He helped me work up a beautiful kitchen and two bathrooms. This was my first home renovation project and I’m glad I used Pearl. Their design services helped me visualize the space and see it before it came to reality. The support we received from the staff was great. We had an issue with a warped cabinet that was replaced, no questions asked. I would definitely recommend Pearl to anyone redoing their kitchen and bathroom vanities.

Chris, our designer, was very patient and easy to work with and had great ideas to enhance our kitchen project. He took the time to listen to my questions and work out the details. We absolutely love the style/color of our kitchen cabinetry. Thank you again Pearl Design!

I could not be happier with Ryan and Pearl Design work. The custom cabinetry that was designed is stunning, we receive countless compliments. Ryan helped throughout the design process and guided us towards the right colors to make our kitchen one of a kind.

I’ve done several projects utilizing Pearl as my source of cabinetry and have always had a great experience. Their offerings are great and they always have competitive and fair pricing for equivalent products through other sources. Most importantly, working with Ryan, he has always proven to be a reliable resource for reviewing options, working out details and resolving any minor issues quickly and effectively. Highly recommend.

We bought kitchen cabinets from Pearl Design about three years ago. We recently had trouble with a cabinet door and I called and left a message for Ryan at Pearl containing just some basic information. Later the same day Ryan called me back with our order information in hand and ready to help. He ordered a replacement door for us that day and made a potentially difficult, lengthy, process a painless event.Great Service!

We are above thrilled with our renovated kitchen. Christ at Pearl Design Group guided us through the process with professionalism, listened to our wants and needs for our kitchen, and from his many years of experience his suggestions to improve our kitchen was immediately implemented into our kitchen design.Thank you Christ @ Pearl Design Group

Ive been working with Ryan at Pearl Design Group for over 10 years. He is the utmost professional, providing excellent customer service and project follow up. He always does his best to let me know when the best promotions are and is will to take care of any issue, should it arise. I highly recommend Ryan!

Ryan has been supplying much of the cabinetry for our projects for many years and has consistently shown himself to be a high value partner throughout our renovation process. He communicates well, sees and solves potential problems preemptively, and has good insight into creating practical and thoughtful designs in an easygoing and direct fashion. We are grateful for the partnership we have with him and the rest of the Pearl Design team and look forward to our continued relationship.

We worked with Pearl Design Group, and Ryan Sulda specifically for our new kitchen cabinets. Ryan was great in terms of working with us and creating a design, and even pushing us in directions that were ultimately better than our initial plans. That part was fantastic. However, once the order was placed, there was nothing positive about the experience. The customer service from Pearl Design was terrible. Our intial order came 2/2/2021. There was no schematic provided to understand which cabintes went where, and we were missing MULTIPLE pieces. Our order was finally completed and shipped to our house on 3/22...7 weeks after the initial delivery date. This was also the 3rd delivery that had to happen due to errors by Pearl Design. Initially, 1 cabinet, the complete wrap for the island, and the decorative doors for the island were missing from the order. The communication regarding the 2nd delevery was extremely poor and inaccurate. The 2nd delivery was STILL missing 2 doors for the island. Now, i would expect that if Pearl Design has to correct an order for a 2nd time that would treat the situation with a little more care and urgency. Again, on the third delivery communication was minimal and inaccurate. If I had screwed up a customer order (twice mind you) I would have been all over it with an apology, an explanation, here is what is being done, and here is the exact date you will have it onsight...and there should have been constant communication to status and what was going on. We got none of that, we just had to delay our project for multiple weeks as we waited for our order to be completed.Overall we love the Hillcrest cabinets, but I would highly recommend using someone else to obtain them. The customer service from Pearl Design once the order was placed was some of the worst I have been a part of. Buyer Beware.

Pearl Design Group has beautiful, well designed showroom and selection area, with a very highly knowledgeable design staff.They are always a pleasure to do business with, and I highly recommend this business to anyone looking for kitchen and bath cabinetry.When you want it right the first time, don’t go to the big box stores, head to PDG and have the experience you deserve, not the frustration you don’t want or need!

Ryan was very responsive when we reached out for help with our cabinets. We needed some replacement parts and he got what we needed very quickly. We were very happy with the service.

I am a finish carpenter who have utilized Ryan Sulda and Pearl Design Groups services for a number of years now. I have found Ryan to be very communicative on all of our projects and appreciate his detail oriented nature when it comes to designing well appointed and functional kitchens. The Homecrest line of cabinetry we spec on all of our builds are balanced in quality and value. There finishes on both painted and stained packages are excellent! I highly recommend our guy Ryan!!

Randy designed the cabinet and island spaces in my two kitchen and two bathrooms. Randy was always courteous and returned my calls in a timely manner. I absolutely love my new kitchens’ and bathrooms’ cabinets and countertops. He also ensured the countertop people contacted me in a timely manner. I worked with Pearl Design Group a couple of times and had pleasant experiences with them.

Pearls design and operations team is top notch. I have worked and designed multiple kitchens with Ryan Sulda. Ryan has a lot of experience and can hit the mark on Traditional, American Craftsman, and Modern design elements. His communication and follow-through skills extend to the end of the project. His professionalism and designing skills run hand in hand.Jim Buczko and the operations team is also very responsive and will work with scheduling hiccups to make sure the cabinets arrive safely and on time for when you need them. I highly recommend Pearl Design Group for the way they handle all of the necessary details to provide the client with a beautiful and value-driven product.

Pearl Design Group is my go-to source for semi-custom cabinetry for kitchens, bathroom, basements, and home offices! I partner with home owners on all types of remodeling projects, and the level of service and expertise I get when I work with Pearl Design Group makes my job much easier!

Worked with pearl for many orders and years .always has went very well.their service is great.

I have been working with this company since they opened. They are fantastic and stand behind every vendor they use. I have never had an instance that never was resolved. My guy Chuck has helped over and over again with design and details that I may has missed.

Might as well go to a big box. I needed a dishwasher panel and new counter installed for a basement bar. Salesman says their cabinet guys are too busy and my 40 sq ft job was too small for them to get around to. Never even got a quote. Might as well go to a big box store because these guys are useless.

Very professional. Designed my kitchen just as i had imagined