I have been with Extra Space Storage for quite a few years now and I have to say that my experience with them has been nothing short of exceptional. First I was impressed with the cleanliness of this facility and how smoothly everything ran. Jasmine who I always deal with is kind, courteous and so efficient at what she does that she makes it a pleasure to be there. There were times when I was late or simply forgot to make my payments and I would always get a text or phone call from her to remind me so I wouldn’t be hit with a late charge. She was always so nice and I never felt pressured but just an honest concern regarding my ability to make the payment. Any questions I’ve had she was always willing and able to provide answers for me. As far as I’m concerned this is one of the best Storage facilities in the area.
Thank you, Leigh! Leigh went ABOVE AND BEYOND helping us today. We needed another unit (indoor) and she made the transition super easy (and kept her cool while also helping another customer who came in looking for lost keys in the middle of the transaction!) Stellar experience. Welcoming and thoroughly informed, Leigh got us into our new storage unit in less than 10 minutes!!! Bravo, Leigh!
Awesome service. The managers I came in contact with, Leigh & Jasmine, were very helpful, patient and lovely. Very knowledgeable of services they are providing. The place is also neat compared to other places I’ve a look at. I recommend this place.
The service is good, staff is polite and professional. But price is too high.
Jasmine, was Great!!!She was so pleasant and most of all knowledgeable. I have rented storage units else where, but this experience was truly the best. Thank you so much Jasmine for all your help.And let me not forget the storage facility is kept very clean. Highly recommend.
Jasminw was very kind and very patient and professionally. She helped my 75 year old mom get a unit. And she was very caring. Come see Jasmine
Customer service was exceptional especially Leigh! Looked out to make sure I wasn’t charged additional fee after moving out. If you’re looking for storage unit would recommend here.
Really good experience customer service really great I’ll give you five stars two thumbs upIt’s very rare that you can get help on a Sunday when offices are technically closed but the representative I had was really really really greatThanks again Jasmine for the overall great customer service
Service is great and convenient. Staff provides excellent service. Facility is cleanly and a big help when extra space is needed!
I went to Extra Space in Bloomfield because I am looking to move this summer, and will be needing a storage unit. While I wasn’t looking to rent today, Leigh and Jasmine took the time to show me around and answer all of my questions. They explained all of the features and amenities of their building, and made sure I left with their information in case I thought of any other questions. I’m confident that when the time comes, I’ll be back to see Leigh and Jasmine to get my storage unit! The building was well lit and REALLY clean! It also feels very safe there, and the staff is so friendly and eager to help!
Went to the Bloomfield, NJ location. Ms. Jasmine is truly a gem. She offers top shelf customer service. We need more people like her.
Jasmine was super helpful and helped set us up with the right storage unit. Weve never had a storage unit before so she informed us how everything works and provided all information. Really clean building too!
The place is very clean, my rep was curtious and professional. She took her time to take me around to my unit and showed me how to go in and out. Easy access to your unit, and safe. Would definitely recommend this storage for the service and price.
It’s clean, dry, safe. No problems at all during my year at Extra Space.
Leigh was very prompt and attentive. She showed us the facility and was very thorough with all the details we needed to know. Great customer service!
Leigh was very helpful with getting me a unit easy process with first month rent free. But I had to come back because o needed a bigger unit and jasmine the store manager was very helpful in switching me to a bigger size. Great place to rent
I truly believe this facility wouldn’t run as smooth as it does without out Jasmine, her customer service skills are second to none. She has a broad range of knowledge of the entire facility and how it works, as well as her positive attitude towards customers is very warm and inviting. I highly recommend renting space from the Bloomfield, NJ location and make sure you ask for Jasmine.
It was easy to navigate the Extra Storage Space website. I was able to get a good discount online. When I was unsure how to complete it, I called customer service and someone picked up quickly. Andie was very friendly and answered all my questions- and I had many. The next day Leigh called at the time I had request to finalize the order and she even stayed on the phone while I completed the contract. She was very friendly, professional and gave me all the information I needed. I havent seen the storage yet, but so far it has been a very pleasant experience.
Jasmine was kind and renting here was very well. Items was safe and secure
Jasmine gave excellent service. I was a very pleased customer.
I was feeling desperate after a nightmarish experience at another Bloomfield storage site where staff was unfriendly, lighting was poor, and things seemed a bit shady. Someone recommended Extra Space and what a difference! Friendly staff, clean site, bright lighting, good signage so you don’t get lost and wander...I felt comfortable leaving my stuff there as I transitioned from a house to an apartment. Leigh and Jasmine were just terrific throughout these difficult months, and I will always remember and recommend this place as a wonderful and safe site to use for storage.
Jasmine gave nice service too care of me correctly and got me the last unit for the size I needed
Louie and jasmine have excellent service. Helped me get a unit right away that’s by the elevator
Leigh exudes kind and caring customer service. She takes her time to listen and provides the best suited option that will fit the customer’s needs for example my self. Facility is up to date, very clean, very well lit, and feels save. Overall great customer service Leigh- you made my day!!!GratefullyNadia
Jasmine was very courteous with my rental experience. Her services was very appreciated. Thank you.
I will definitely be recommending this facility! The staff is amazing and really goes above and beyond to make everything easy and stress free. Jasmine and Leigh are so friendly and always seem eager to help. The building is clean and well lit, and I feel confident knowing my things are stored safely there. If you need storage in the area and are undecided where to go...definitely rent here!!
We are renting from Extra Space Storage in Bloomfield it is spotless the manager keeps it impeccable shes very explanatory respectful explains everything in detail. We took the lease immediately because of Jasmine shes that good we feel secure that we made the right decision and that if we have any questions or issues she will be right there to help.
After reserving or storage unit online, we were immediately contacted by the store manager, Jasmine, who provides us with all of the information we would need to access the facility and about the unit itself. We stopped in later that day to check out the unit and were greeted by Jasmine, who was helpful and friendly. Thanks for a great experience!
Its a must you come to this facility Leigh is AMAZING,she went out of her way and was very patient to answer all of my questions.
I came in and asked about a unit to rent and jasmine was great finding what i needed to accommodate what i needed very helpful…
Jasmine and Leigh are very nice, great customer service. I would definitely recommend renting with them!!
Jasmine provided fanominal service made the process very easy. I am glad that I am using this facility because of her.
Love this facility. Staff is helpful and informative The faculty is clean and always well-maintained. Jasmine helped me with all the decision making and I could not have asked for better service and guidance.
LovQe this place never s problem getting into rental.
Jasmine was very helpful, professional, and supportive. She was very knowledgeable and Thank you
It is with great pleasure and satisfaction that I am writing this review. I had a wonderful experience renting a storage space at Extra Space Storage in Bloomfield with Jasmine. She was very professional, thorough, fast and friendly. I left with all my questions answered and confident that Extra Space Storage is the best secure storage to use.Jasmine knows her stuff.
I had a very pleasant experience with this storage company due to the selfless, compassionate, informative and patient employees both Julissa and Jasmine are god sent. They helped me through rough times of almost loosing valuable things the meant something to me. They always have a pleasant energy that helps when you need and so many may not understand because they arent in your situation. The owner or manager needs to give them both raises. Through all my late fees and struggles they always knew what to say to come me down. My new season is here and I give thanks. Remember to stay positive. Nothing just happens. Love is everything. Love and light. Have a wonderful and happy new year!!!!!
I’m writing this on behalf of my parents! They were very pleased with the service and would recommend to anyone.
Friendly, knowledgeable and reliable customer service: the person on the phone was clear, answered all the questions I had and also was very helpful in making decisions. It was a very good experience!
Jasmine got me straigjt and helped getting me the best deal
Im very happy to share the experienced I had through Extra Space Storage at Bloomfield NJ Location. Im very pleasant, I want to thank Leigh Reynolds ,she was very helpful, knowledgeable ,and she had a very nice attitude , all my questions were responded and ended renting the Unit Space I need.I recommended this place, dont wait you can get Free Quotes.With a large selection of storage units and storage lockers, climate-controlled storage, drive-up access, and exceptional security.
Great location, very secure, easy to move in and out. We were there a little over a year.
Very friendly staff. Very welcoming. I wanted to rent here it’s clean and safe
Very neat and clean place. They run a very well managed storage facility. Very happy with the service.
Jasmine was a great help in getting my my storage unit highly recommended this facility!
Jasmine was great and very informative and helpful.
Hostess was well informed and very polite.
Jasmine was so sweet and professional! The location is really clean and secure. If you’re looking for great customer service and quality spaces, check this location out!
I had a Great experience earlier when I arrived at Extra Space Storage in Bloomfield NJ across the street from Home Depot.I called Jasmine once I arrived at the office door, and Jasmine came downstairs to open up the door for Me indeed. Once I entered into the main entrance I noticed the shelf was fully stocked and how neat and clean Everything looked, but also more importantly I noticed how Well Mannered and So Very Very Much Polite Jasmine the Manager is indeed.Jasmine treated Me with the Utmost Respect, and she directed Me to the elevator where the unit was located, she explained the price, size of the unit, taxes, insurance, in detail.Jasmine was So on point and she made Me feel so comfortable with the whole entire process of moving My belongings into the proper size storage unit.I was deciding if I should use a smaller size unit but, after looking at the unit I realized that I needed a bigger size unit.Jasmine pointed out a Storage Unit that would be suitable for Me, and it is Perfect!The whole entire process was done with such patience, which I Wholeheartedly Appreciate because, I have a Golden Rule in Life, Treat People how you want to be Treated and Jasmine did so Gracefully.I would Definitely like to Thank you Jasmine for your Help/Support, and your Hard Work.You Definitely need to climb the ladder Quickly, with your Experience/Expertise, Skills,Knowledge, being a Manager.I Am asking the Management to recognize your Greatness, and escalate you up the ladder Quickly, because your skills are Superb!Jasmine I Thank you for Helping Me through the process to obtain the proper storage unit that I Am Very Very Happy about, and I recommend Extra Space Storage Store in Bloomfield NJ and I Definitely recommend that you speak with Jasmine when arriving at Extra Space Storage.She is So informative about Everything that you need to know when you need a Storage Unit.
Staff was accommodating and made sure my items were safe and secure during my transition to retirement in the South.
I recently rented a storage unit here. The manager, Jasmine, was very helpful, kind and efficient. I came in person and was in and out within 15-20 min. And this was after she even took me for a tour and let me approve of the unit that I would be renting. There are other storage facilities in the area, but Im so glad I made the choice to come to this one!
I love extra space storage. Julissa the young lady that helped my husband and I out was amazing. Answered a lot of questions and concerns I had with no problem. I was just at a lost of words from her patience.
Jasmine was very professional and considerate of my time. Thank you Jasmine you are a great asset to Extra Space Storage.
Leigh was professional and informative. She made the closing process very easy. The unit is great and the location is clean.
Leigh was very helpful, professional and informative when I reserved my unit. Glad I chose this place!!
Jasmine was the best! She went above and beyond to make sure that I got the size storage that I needed and that I was happy with everything. I have rented storages before but this by far was my easiest and best experience. Thank you Extra Space Storage & most of of Jasmine!
I’ve had such a good experience at Extra storage space in Bloomfield. The staff is very helpful whenever I need something and I always get texts whenever a package is delivered to me. They are all very pleasant to work with and Professional. I would highly recommended them for your storage needs.
Great experience - very responsive staff.
Their is nothing more important then great customer service especially when their is an genuine smile involved Jasmine was nothing but awesome you all definitely gained an recurring customer .
Julissa was great to work with. She helped us identify what storage unite size we needed and made the process very easy. The location of Extra Storage is very convenient and they have plenty of carts to get your items to any of the floors. Do recommend this storage location to others.
Great staff. Perfect storage units. Definitely would recommend.
Jasmine was amazing! So kind and helpful!
Totally clear and concise customer service!
The staff at Extra Space Storage is absolutely outstanding. They provide professional and friendly environment. I mostly speak with Jasmine who is very accommodating. 🤗Thanks!
The booking process was easy. Very clean storage facility.
The customer service rep. was very helpful and nice.
Jasmine was very friendly and professional helping me with my storage space!
I met with Julissa both over the phone and in person to check out units and finalize. She was great! Very friendly and helpful. I was relocating items from another storage unit nearby that looked like a horror movie set. Public Storage, on the other hand, was very clean and had plenty of security (passcodes) in place. The price is a bit higher than the other place I had before, but this is definitely a case of “you get what you pay for”.
Staff is always helpful and able.The advertised square footage is always overstated and prices stated are not always clear about additional fees. I found the price increases very large vs inflation and are frequent.
Checkin was quick and easy. Several sized units to pick from and they were great in helping us pick out the correct size. Very clean, well lit and safe. Would definitely recommend
Very well kept place, New looking and modern. Definetly would recommend using Extra Space Storage
Although this place is clean for the most part. But its highly an inconvenience NOT TO HAVE A PLACE TO PUT GARBAGE! No dumpster for tenantsas I was told by the office. How do you have storage units, which people pay monthly. And they cannot put things is a dumpster thats located onsite??? Makes zero sense!!! I would never rent here again
This location was very convenient for me and the move in and out were both seamless. The staff was friendly. I received curtesy payment calls which was great. I would highly recommend .
I came to rent with jasmine in September because my daughter had a unit already. She is nothing but amazing so sweet and helpful and tries to help us and has great customer service. Her assistant julissa is wonderful too as she helped my other daughter just get a unit. Jasmine and Julissa is perfect duo. Rent here with them.
I ran in right before closing time on a Friday night and Leigh was professional, friendly, and did not feel rushed by her at all,despite the timing. I would highly recommend Extra Space Storage in Bloomfield anytime.
Found myself in a terrible situation and needed storage.. thanks to their call center they connected me to jasmine who helped me and with the 1st month free I was able to take 20lbs of pressure off my back! Thank you!
Jasmine was very helpful and great. Very personable. It was a pleasure working with her.
Very easy to work with and set up agreement. Staff is super friendly and facilities were spotless. Love my new storage!
I would like to say, that this location in Bloomfield, NJ is very professional, the building is clean, and well-lit for me, being vision impaired.... This is the main reason why I chosed this location over others. I hope this helps someone. Have a blessed day, on God!
Eric:Jasmine made it my experience quick and she was extremely knowledgeable and personable. I was in and out in less than 20 min I even bought a lock lol
Jasmine P. was awesome , I needed a unit at the last minute came all the way from Norfolk , va to move my aunty from jersy to Norfolk, va and had to be back on the road by 4 pm she was very understanding of my situation and completed the process within 30 minutes if not less ! Such a sweet young lady .Thanks Jasmine P.
Jasmine was nice and helpful. Great customer service. I definitely recommend this location for storage and to see Jasmine the manager
I spoke to Jasmine the company representative. She was very helpful. She assisted me with the unit size I would need as well asking me thru the online lease agreement process. She was very considerate and I look forward to working with this storage facility.
Clean. Easy access
Jasmine has always been nice and helpful. Her and Leigh made transferring my unit very easy..
Today was the third interaction I had with Jasmine - my initial rental, an additional rental, and now a new larger space so i can give up the two smaller spaces. Each time I found Jasmine to be not only highly professional and knowledgeable but also a pleasure to work with. I have recommended Extra Space Bloomfield to my real estate clients - and always tell them ask for Jasmine.
JASMINE WAS SUCH A GREAT HELP AND GAVE ME ALL THE HELP THAT I NEEDED TO GET MY STORAGE SPACE!!
I had such a great experience dealing with Julissa at your location. I have rentals throughout nj and by far far she is the best representative I have dealt with. Always a pleasure to come here.
Great customer service . Attention to details and questions asked
Julissa Morel was very helpful in getting me the storage space that I needed. She explained everything, was very welcoming and friendly. Thank you so much Julissa.
Julissa was amazing. I came in today looking to open a unit and she was very helpful. Will definitely recommend come here!
Excellent experience very quick even though I came with my brother to rent the two ladies jasmine and leigh was very nice
What a great experience I had with Jasmine at Extra Space Storage. After a long day of cleaning & organizing I decided I wanted to move some of my clutter into a storage unit nearby... ASAP. Within hours, I had everything moved into a VERY clean storage unit. Jasmine was a delight to work with, she clearly takes pride in her job and offers exceptional customer service! I would highly recommend Extra Space Storage.
The service was amazing, the young ladies were very helpful. I would recommend Extra Space Storage to everyone.
Jasmine was very pleasant. Process was easy and efficent. I would give more than 5 stars. I will definitely recommend anyone to come to this location
Ive used this facility close to two years. Many different Managers and workers. They were all nice except the Manager there presently, Jasmine. Shes nice so that you pay for a unit and write a good review, then her attitude changes. Shes rude, condescending, and non caring. Additionally, if you have issues with your unit she ignores it unless you call corporate and complain!
Very clean location Staff: very professional, warm greeting, and she was very knowledgeable of the location. To bad you cant give 10 stars!
Jasmine took very good care of my family and I. She was kind, knowledgeable and professional. The facility is clean and well lit. Thank you and keep up the great work.
Jasmine was excellent. Very helpful showed me different sizes and gave me good pricing towards my budget. I would definitely recommend anyone here to Jasmine
This is the most efficient and Professional Service I have ever experienced from a storage space rental provider!