DO NOT GO HERE. They will lie and not do the service you ask for. I scheduled a 60,000 mile service for my crosstrek went in spoke to the attendant and let him know (Louis) that I was doing a 60,000 mile maintenance. When I picked up my car it was outside windows open on the sidewalk with keys inside. Anyone could of taken it. I paid for my car and when I reviewed the receipt it stated reoccurring 30,000 mile maintenance. I asked Louis what was going on and he stated that it was the 60,000 mile maintenance that is why it says reoccurring. I told him I don’t see the parts for spark plugs he said the 60,000 mile maintenance does not include that. I said yes it does it states it on your website and it does not say additional service. He said no that would be $500 more. I go home and look up the website. I was right it is part of the service. I called back and called Subaru corporate and now they are saying I asked for the 30,000 mile maintenance. DO NOT trust this place and if you have to go here make sure you get in writing what they are going to do! Never going here again first ever problem I’ve had with Subaru I am very disappointed especially since Subaru states in their Manuel to replace spark plugs at 60,000 miles. That was the whole reason for my service.Update: They stated they were going to contact me but still no call Liars STAY AWAY!

Buying a car with Sergio was the easiest purchase Ive ever done. I was nervous buying a car, but he answered any question I posed.Sergio made me feel as though I was dealing with family. He genuinely was concerned that I was happy with my purchase. I know if I ever have a problem in the future I can call him. I am recommending Sergio to all my friends and family who admire my new Subaru.

We have been going to Lynne’s Subaru for a few years now. Makes sense to go to a Subaru specialist. We don’t love that we have to pay a lot each time we go for our 6-month “check-up,” since various things need tending to that the mechanics find or recommend. It’s hard to know what’s vital or “extra” and since we don’t know how to fix a car ourselves, we end up paying per their recommendation. I was happy at my most recent visit with Lewis as my service rep. He was patient and kind and made sure to explain what needed maintenance, what we did at previous visits and making sure I got the best coupon savings. Thanks, Lewis!

Great Experience buying my Subaru Ascent! Sergio Ramirez, Luis Rivera and Joe (in finance) were excellent. So helpful and caring. Highly Recommend!

Where to begin. This dealership will treat you like family and go the extra mile. Came in to look at a model and moments later drove it off the lot with plates and paperwork in hand. This is how all dealerships should operate. I would like to shout out to Lou in sales and Joe in financing. They are amazing people who care. Will recommend to friends and family.

I just recently leased a Subaru Crosstrek at Lynnes Subaru. It was a great and hassle free experience, from start to finish, all thanks to my salesman, Sergio Ramirez. He was patient, kind and considerate. My payment is exactly where I want it, and my Subaru has all the features I wanted in it. Sergio, Luis Rivera and Joe (the Finance Director) made sure I walked out of the dealership happy and satisfied. I highly recommend Lynnes Subaru, and these 3 gentlemen that I dealt with! Thank you guys, & Lynnes! You’re the best!

Very organized compared to a previous Subaru service center that I’ve been to. I liked the way they handled the situation and communicated with me on the issue. I trust that they have fixed the problem and will be returning to this location for future service.

I went to Sergio Ramirez and Lou Rivera because I needed a car immediately. He took his time and found the perfect car for me and my kids. They checked up on me several times to make sure everything was going well. I highly recommend Sergio and Lou. I was treated like family and was able to leave with a new car that same day.

My sales person Sergio Ramirez was so helpful and well mannered. He really made the entire experience so lovely. Honestly the whole team was just wonderful Luis Rivera the manager and Joe in the finance department went above and beyond. Sometimes getting a car can be a awful day entirely but not this time. I will let all my friends and family know what an amazing crew you have and that they need a new Subaru from this team!!!!Have a great weekend.

Sergio you are a doll... Thank you for making my 1st lease a breeze. I had technical questions afterwards and when I called him he returned my call in minutes nice to know the relationship doesnt end after they make the sale. Luis You should be proud of the great team you have assembled. Joe and finance was also very informative considering Im a first time leaser.

I just purchased my 2nd Subaru from Otto in the past 2 years. Went to other dealerships for price comparison and was horrified by the prices they were trying to charge. Lynnes gave me a fair deal that I was happy with and had another great experience working with Otto, the best dressed car salesman in Northern Jersey. would not hesitate to recommend this dealership to family and friends and will buy cars from them in the future.

I couldn’t be happier. Miguel was amazing since day 1. Going above and beyond. Finance was painless and fast. I will recommend Lynn’s Subaru over and over again.

I just purchased a new wrx from here and i have too say it was the best car buying experience i ever had. Sergio and Luis made sure i got everything i wanted with out too much compromise and really made sure me and my family felt comfortable. I will be back to buy again in the future

I purchased an outback with Sergio and Luis Rivera. Joe handled my financing…. I couldn’t ask for a better experience, these three men were outstanding and really took the time out to help me. I love my car!!!

To Lynnes Subaru Staff especially  Sales rep Tommy ScafidiI just wanted to write you a quick note to thank you for your honesty, dedication and for going above and beyond while selling me my car last week. Thank you so much for answering all of my questions honestly. You made it not as painful as it otherwise could have been. Im happy with the car I purchased, and the purchase price was so very reasonable.Thats a pretty ideal situation when it comes to buying a used vehicle, and its all thanks to you. You can be sure that if I have any friends looking to purchase in the future, Ill be sending them to Lynnes Subaru and telling them to ask for the salesman Tommy Scafidi . Thanks again

I had a very good experience when i went to Lynnes Subaru in Bloomfield. Unlike three other dealerships i had visited, this dealership, for me, is the best. From the moment i entered, i was greeted pleasantly by the floor staff and personally attended to by Miguel Sanchez, the sales/leasing consultant. Miguel was not only friendly, honest, and patient but had shown professionalism and great expertise in asking what would best suit my needs and financial budget. He had presented multiple options in types of vehicle, finance vs lease, as well as savings. He even arranged for a loaner while Im waiting for my chosen car. Furthermore, instead of getting an Uber, he offered to pick me up and brought back home when the need arise going to their dealership. Truly, i highly recommend Miguel to anyone who will visit Lynnes Subaru in Bloomfield.I also want to commend John and Joseph in the Finance Dept who went out of their way to expedite my approval and get the best deal for me.In addition, the Service dept was also very accommodating in extending my loaner.Lynnes Subaru in Bloomfield is very lucky to have, not only of reputable vehicles, but more so of an EXCELLENT staff.

The service team at Lynne’s is professional from beginning to end. What a pleasure! I was met at my car by a technician who checked me in; and was greeted warmly at the desk in the office. They stayed in touch through the day as they solved my air conditioning issue. I purchased my car from Lynne’s and I’m very happy to continue going back time after time for service for my Subaru.

Best experience with Sergio, financed a Subaru Forester Sport. No pressure sale! Love my new vehicle! My experience was above and beyond! Thanks Sergio!!!

I had an issue with my car after discussing with the guys in the service department they were able to figure it out immediately. Im very happy with the end result. They rock!

My husband and I had a good experience. Our car dealer Asia was awesome, patient, and very accommodating. I recommend you ask for Asia. We got our 2021 Subaru Forrester ahead of schedule. Remember ask for Asia.

Had a great experience. Its difficult times right now in the car market and Lynnes was very helpful and responsive throughout the entire process. Will be back again to buy another car. A big thanks to Miguel who never pressured me or made me feel uncomfortable through this arduous process!

Great service! My family worked with Otto who was very friendly. He also spoke a little Spanish which was very helpful for my family. He took his time to make sure my family was happy with the new car.

Excellent service!!! Big shout outs to Asia and Lou !! Very professional and knowledgeable. Ask for them if you are looking for a stress free car buying experience. 👍👍

Have had great experiences with Lynnes service.

I leased a Subaru Impreza from Sergio and it was the best i mean the best experience I had. I would highly recommend to buy a car from him.

Henrique was very helpful in suggesting to check something before my incurring an expense. I appreciated that honesty. Once I chose to go ahead they found a problem but they did not do the 26 point check they had promised. They said I could take the car back another time to do it!! It is not easy to do so. Not only had I waited 4 days for an appointment but I had to arrange for people to pick me up and drop me off for the hours I had left my car to be checked.

It was a great experience. They got me the car I want at the price I was looking for. I would get phone calls for updates about the shipment of my sti. Otto was great and he made sure he took care of everything. Very nice guy and a great place. I would highly recommend Lynnes subaru.

Courteous and thorough service. The waiting room is small and masks are not required (I didnt see any of the employees wearing masks), so if this is a concern for you make plans to do something else or wait somewhere else while your car is being serviced.

An excellent experience all the way around.It was easy to schedule and appointment. Upon arriving at the Service Center, a mechanic came out to get the car and I proceeded into the check-in/waiting area. The people at the desk were friendly and very helpful.I had to wait for my car to be serviced even though it would be several hours. I was offered a rental car, but it was easier for me to stay and wait. I appreciated the frequent updates about my car and how easy it was to check out.The waiting room was pleasant even for a long wait!

Just got a Impreza Sport for my wife . Sergio and Lou took care of everything we needed and made us feel like family throughout the entire process.

The first time I used this Subaru establishment, I got ripped off in prices and they didnt inform me about any recalls on my car. I went back to my original Subaru dealership, an hour away.The second visit was amazing! The gentlemen assisting me was super helpful and informative. The process was smooth and they did a great job!WHY DOES IT TAKE 4 PEOPLE to transfer me to the services department for repair and maintenance. Add several numbers to the website so customers can directly call who they need to speak to.Otherwise great work, thank you :)

Went for 3 recalls on my 08 Impreza. One day job. Staff was so nice and lots of fun, from the intake to the checkout. Great group.

I made an appointment for oil change on a Saturday. I thought i will be there for a couple of hours. I arrived 9:05am finish at 10:00am. What a service! I would definitely go back there.

Before we walked into the Subaru dealer we were greeted by a warm smile and friendly hello. The service was amazing. Steve was awesome not a pushy salesman at all. ( which was refreshing) He listened and he brought the right car out for us to test drive. We loved it and bought it!!! What we did not expect was to have a tutorial of how to use the car also. The last car we bought they did not do that. Jackson was awesome also. He took his time and went through every thing that we needed to know.

I got the 2022 outback Subaru, so so happy with my new car , Ashia was very attentive thanks for all of you’re help 👍

Easy to check in, i chose to wait at the dealership and I waited approximately a little over an hour. Erminda helped me and she was very nice.

Had a great experience here. I did my oil change, staff was accommodating. Facility including the bathroom is clean. I recommended this branch to my siblings.

It was very easy and quite a smooth process, especially considering the fact that it was my first time buying a car.

The service techs were great. Saw some things that needed repair and called me to explain. My 1 big issue was the women who was at front desk. She was unprofessional rude and was on her cell phone after I was waiting 20 min letting her know I was on my lunch. When I let her know she was being rude her attitude heighten more did not appreciate being disrespected

I needed a new rim as well as a tire and Lynnes Subaru was the only place that had one. They were nice enough to take me as soon as I got there and the whole staff was extremely friendly! Thank you guys!!

Great experience, Otto was patient and listened to what I wanted. The sales manager and overall team were polite and very accommodating. Unfortunately, we were unable to reach a deal but it was a great overall experience. I would happily work with them again if the right deal came up for me

Salesperson was very helpful and not pushy. Never too much back and forth with the negotiating. I would highly recommend this dealer.

To say this was the worst buying experience of my life would be an understatement. My husband and I went to the dealership in May and knew exactly what we wanted after a test drive. We were told inventory was low due to the pandemic (which we totally understood) but we would have our car in a few weeks. We were also told that we would be kept updated on the progress of our car. We were very open minded to different colors and said we would be happy with whichever came in first. After several weeks without any updates, my husband and I started calling the dealership and got a new answer every time (the car will be in next week, Ill call you tomorrow, give me the weekend, etc.). Finally, at the end of June we were told the car would be in the week of July 12. I called the Friday before to check in and I was told everything was going as planned and I would get a call on Monday. I did not get a call on Monday. We called on Tuesday and left a message and never heard back. Finally, I called on Wednesday and spoke to Lou my sales rep who said they actually never got the car which had been promised to me. He said he would call me back on Friday with an update and if I were to go with a higher model, they would not charge me any more than my original negotiated price. I once again had to call on Friday, and Lou gave three unrealistic options (one used, Outback when we wanted a Forester, and one of the higher model that did not have a firm arrival date). I was also told if I were to go with the higher model, I would have to pay more money which was the opposite of what I was originally told. We had put down a deposit on the car and when we found out we would not be getting a car from this dealership, we asked for the money back. We were told it would take 24 hours and in reality it took 5 days and at least 5 phone calls to get it back. This is not an inventory issue because I understand that cars are really hard to come by. The issue is being lied to and jerked around for 2 months. When we finally decided to go to another dealership, we were able to drive off the lot with a new Subaru Forester the next day at Ramsey where we were treated like actual human beings.

Its been 5 weeks and I still have not received my tags. I called in and they asked for my insurance which means they never filed the paperwork at all. Serigo in sales was absolutely terrible at getting back to me during the entire process. I should have listened to the other reviews and gone to another subaru dealership. Also, the finance person, John, kept trying to add on a $4000 warranty, and despite us saying no, he still tried to sneak it in twice during the process. I would not recommend anyone go to this facility. Its sad google doesnt offer zero stars because that is what they deserve.

Another good experience having my car serviced at Lynnes Subaru. Staff was attentive, punctual, polite, and explained issues and options well.

Every one was very nice and helpful. Great experience!!

I purchased a car here and regret doing so because the customer service was poor and slow. The finance person was slimy and tried to get me to sign something I didnt agree on. And the person who sold me the car said that I wouldnt need to use certain functions of the car (i.e paddle shifters) because I am a female. I paid off my car and received the title in the mail, which had a typo in my name and the dealership refused to correct it. Its been a terrible experience, I dont recommend anyone going here. There should be a zero star rating available because thats what I would rate it.

Was from out of state and brought my car in after hours. They were incredible communicative and helpful! Got me back on the road in only two days! Best team ever.

From start to finish, I had an amazing buying experience with Asia. Aside from feeling like you got a fair price, the most important thing to me is communication and she was tops at it. I had a million questions and special requests, which she handled with a smile :-) so thanks to her for making it a smooth process and look forward to enjoying my 2021 Ascent!

I come here for parts all the time and the parts guys are greatI dropped my girlfriends car off to get the cel diagnosed and while they did fix the problem by using the dealer computer to clear the code , they tried to come up with some lame reason as to why it was happening and up sell me a $3500 job that it didnt need, and they werent even sure that would fix it. It was just a starting point. I feel bad for whoever gets duped but them in that aspect.

Professional and personable from the beginning. Steve listened to my wants and needs for a new Subaru and delivered on it in a timely manner. Every interaction was at my convenience. Loved the followup with the staff. Would highly recommend anyone who wants a Subaru to use this dealership.

Had a great experience at Lynnes Subaru. I arrived and was greeted by Asia Kates and it was a stress free experience. Ive leased several cars (Subaru and others) and I dread the back and forth with the salespeople and all the silly games. Asia was professional, straightforward and helped me measure pros and cons to make the right vehicle decision. It was refreshing to work with a woman for once! The easiest leasing process Ive ever had, by far. I recommend Asia and this dealership. Would definitely return and do business here again! Make sure you have the cappuccino while youre there!

So where do i start? I purchased a 2019 Subaru Legacy from Lynnes in Bloomfield June of 2021 the car was awesome the salesman whose name i cannot remember right now was awesome. 6 days later my car was totaled due to flood 🥴. This was my first Subaru and although i did not have the car for long i fell in love with the features of the car so i decided i would purchase another Legacy. At the time Lynnes did not have any Legacy i was interested in so i went to open road in union nj. When it was time to sign the purchase agreement and figure out the warranty they (open road) let me know that i would have to cancel the warranty on the old Subaru through Lynnes to get one on the new one i was buying. I did what they said and submitted the total loss paperwork to the finance manager at Lynnes he assured me he would submit it and it would take approximately 45 days to be refunded which i was fine with it is now September you hear me? I have been calling Lynnes on and off for about a month first the finance manager was on vacation and no one else knew about the situation so i would have to wait for him to come back… he never called i had to call him several times for me to even speak with him…he was very rude condescending and seemed annoyed that i was trying to find out about my money…i called Subaru September 17th and they told me that Lynnes had NEVER submitted the paperwork. If i had never called Subaru i would still be waiting for him to reach out to me..i was reading other reviews before i posted and they seem all to be good but my experience was far different from anyone else’s…seems to me when they are taking your money it is all good but when it is time for a refund they lose all their professionalism. I would not recommend a anyone i know to Lynnes 👎🏾👎🏾👎🏾👎🏾 Do better with your customers Lynnes!

This was the best car buying experience I ever had. Steve Schwartz helped me find my perfect car. I was only looking for a Forester Sport to test drive, but I ended driving out of Lynne’s with a Limited. Never felt the slimy salesman vibe. Love my new Subaru. Will definitely recommend Lynne’s to my family and friends.

This review is specifically about the service department. I did not purchase my Subaru here because they didnt have the vehicle I wanted. I came here for service because it is the closest Subaru dealer to my home. Unfortunately, my experience here was not the greatest. I brought my car in for an alignment and off-center steering wheel. After my first visit I felt the alignment was okay but the steering wheel was still not centered. I brought it back and explained the issue but again, after the second attempt to correct the steering wheel, it was not resolved. My third time back I spoke with the service manager, John. He was very pleasant but explained that there was nothing they could do to straighten the wheel without throwing the alignment off again. This just didnt sound right to me since Ive had this done to vehicles Ive owned in the past and have even had people tell me that centering the steering wheel is supposed to be part of a properly performed alignment. He also suggested that the car, which was pre-owned, may have been in an accident that was not reported and not on the vehicles history report. If this was the case then I would have expected them to maybe look for damaged parts after the first failed repair but I guess that wasnt the case. But after already wasting so much time here and not wanting to waste anymore I didnt think it worth it to push the issue any longer. So I am left thinking either they didnt want to spend the time to do it because I didnt buy the car here, or they just arent proficient enough to do it properly. And while the people here were very friendly, the whole service with a smile thing doesnt mean much to me if the service isnt up to par. Ill definitely be taking my car elsewhere going forward since I dont have much confidence in the service department here. If they cant perform a simple alignment then theres no way I would trust them with something more complex.

Changed a tire great service fast purchased 4 cars there when in Bloomfield . Belleville now in south Jersey thanks service dept

We are so excited to have just bought our first family car from here! Asia helped us pick out our dream car and was an absolute delight to work with. She was super professional, knowledgeable and friendly throughout the process. I highly recommend you work with her for the best sales experience.

I honestly would never bring my car here again. I had a check engine light and was told they did not have the proper people on staff to diagnose it, couldn’t tell me if it was under warranty or not, couldn’t get a ride back to pick my car up. Just a bunch of nonsense nobody should deal with. If you’re just getting a Noyle change you should be fine but anything more I would suggest for you not to bring your car here.

By far the best car dealership in Bloomfield!!! Beyond impressed. Asia was the best sales representative, helped me as soon as i entered through the door. Luis and John were beyond helpful with the whole process! Gave me what i wanted and went above and beyond with Everything! Beyond comfortable in such a cozy setting. HIGHLY RECOMMENDED

Top quality service! Courteous! Thank you Sergio for bringing back memories and working hard to putting me in my Forester, much appreciated!!

I bought my Subaru Impreza here back in 2016 and have been coming here for service ever since. Lynnes Subaru is unbeatable for price, friendly and knowledgeable staff, impeccable service and easy access to live help. Ive recommended many and get positive feedback from my friends and family as well on Lynnes. They give you a no hassle service loaner as well, and Ive test driven their full line up of cars and will be purchasing the hybrid Crosstrek soon.

My experience with Lynnes Subaru was definitely a 5 star experience. From communication to auto performance, everything was outstanding. Got updates on my car daily on the process of getting my vehicle fixed. The people I spoke to were very professional and well spoken. Mr. Louie was a great help in this matter. Thank you all for everything !

Great Service...Henry was great in his recommendation, literally turning down a opportunity to receive more business by recommending I take it to midas or meineki in that it would more conducive to my finances...I relate this in that, I am a small business, I often consul clients, that rather than by a used laptop or PC from me, but put another $100 onto my price and get a brand new LT/PC, with return and warranty...I believe in whats best for the consumer as he did! Great conversation and politeness from all that I spoke to...Bravo!

Heh the honored my maintenance package even though I had gone slightly over my mileage

Challenges reveal character, and I couldn’t be more impressed or grateful for the way the people at Lynnes responded to an initial hiccup in the process of buying my car. Salesperson Asia Kates in particular was outstanding. Ask for her if you can. Professional, knowledgeable, warm, and genuine, she was a joy to work with. She had my back from the minute I walked in. Manager Luis Rivera was also exceptionally helpful. Oh, and I LOVE my new Legacy!!

A Horrible Experience: I found a vehicle in their inventory and was assured it was available. I took it for a test drive and sounds started emanating from the right side of the car. They took at look at it. Then the salesperson came over to me and told be that the car was already sold. and I was also told that you had to finance the vehicle. This was a ploy to get me into the dealership. I was informed that the person who told me the vehicle was available receives 25 dollars for each call and that I should call the manager when making inquiries. DONT USE THIS Dealership!

I was helped by Toyasia Kates who was super helpful and made the experience enjoyable. Love my 2022 Subaru!

They tried thier best.... unsatisfied with service transaction. Not happy!

I was recently at Lynnes Subaru just for a test drive. I didnt think I would walk out driving a new vehicle! The customer service was amazing and I felt completely safe and comfortable seeing that we are still in the middle of a pandemic. Asia, my sales person, was patient and very informative in answering my questions and explaining the process as we went along. She made sure I was happy with the decision I was making and we made a great deal. Jackson was exquisite in teaching me all I need to know about the car and how to use all of its features. He was very thorough and you could clearly tell he knew what he was talking about. I am very happy with my experience and love being in my new 2021 Subaru Forester Sport!

When I walked into Lynne’s Subaru in Bloomfield last Saturday to test drive a 2020 Forester, I never imagined I’d be driving it home later that day! Miguel Sanchez had the car ready for us to test drive, answered our questions and worked out a deal(with the help of his manager, Luis) we said YES to the car. I also have to mention Maleek, who asked if we wanted something to drink and made us feel comfortable.

Good work..friendly workers..thank you

Lynnes Service Team was just great - checking out our ride after a pandemic year of our not paying attention to details. Work done as detailed and in time frame promised. Thanks Erminda - a great service advisor.

Excellent service. We were very pleased with our new car.

The staff was friendly and professional. They communicated recommendations clearly. I noticed that they handled other customers with care and consideration, and found creative solutions to any problems. Plus, I got a free car wash! I will go back.

Lynnes Subaru service provided me with the usual high-quality, prompt, courteous, professional service. They are highly competent auto technicians, and treat their customers with care. We have worked exclusively with Lynnes for car purchases/leases, and follow-up maintenance, for the past 13 years. I highly recommend Lynnes to others.

Ive always experienced quality and courteous service at Lynnes Subaru and on yesterday there was no exception of that standard. Its a pleasure to have my vehicle serviced by Lynnes Subaru.

Great customer service from valet who greeted me to service desk to service tech

The service was fine. Came for a full service. The receipt said all the oils were supposed to be topped off but when I got home and popped the hood, the oils weren’t replenished. Kind of annoyed about that but otherwise the service was fine.

This has been the best car buying experience I have ever had. Asia was so helpful getting to our price point. We got right to business, no games. I am not tech savvy and Jackson was super helpful explaining all the features of our vehicle. The whole Lynn’s family really took care of us and made us feel like family!

The staff seemed very unorganized throughout the entire process. The time it took to complete the purchase process was exceptionally long and drawn out (over 8-hours waiting, most of that time waiting for the car to be detailed). The dealership had to transfer my trade-in from my name into theirs. The process took an inordinate amount of time and I couldnt get a straight answer from the staff. The dealership was not responsive about the time it would take to complete the process and the story kept changing about what they would need from me to transfer the vehicle and complete the trade. Also the story kept changing about the time it would take to get a check cut. Still have not received a check for my trade-in and havent heard back from them as to when I can expect that money. Love my Subaru but would not recommend this dealership.

It will be hard to find a better service, attention and professionalism than this people gave me!! 5 ⭐️ Is short for them!!

Amazing service. Love it:)

They were very good about keeping me up to date on the status of several repairs and one recall that needed to be done on the vehicle. They were pleasant and courteous. The loaner car was excellent and very useful.

Miguel is terrific. He paid attention to what I was looking for but didn’t try to oversell. It is due to him that I actually bought a new car.

My experience here was just amazing. The person who helped me was Tommy, and hes honestly the best. He helped me out a lot. Hes really patient and you can tell he generally want to help you and is not like these car dealers who try to scam you. Thank you so much tommy

What a scam. I have a 2011 Forester and had it towed to the service dept. when the engine blew. They told me it would cost $13,000 to diagnose and put in a new engine. The car isn’t even worth that. So I called my local Subaru in Brooklyn and they told me to get my car out of there, it should never cost that much. I had it towed to Bay Ridge Subaru and they replaced my engine with a brand new one for $5,000. How did Lynne’s come up with a price more than double that?

Mike Diello is the best. Best Subaru experience ever.

Made an appointment 3 weeks in advance for airbag recall. Dropped the car off the night before and was already asked if I needed the car the next day. Didn’t have a loaner, so I needed the car back. Called at 2pm to find out the status of the car and was told a specialist needs to finish the work for a recall that has been going on for 2 years. Got a call at 5pm that the car was done and they close at 5:30. Dealership in PA that I bought the car at was much better. Won’t be going back to Lynnes.

I love the fact that Subaru seriously cares customers. There was a very nice Lady at the desk who was more than happy to help in my own language that made feel so confident. I appreciate it.

It was a great overall experience purchasing a new vehicle. They wont pressure you, and will work with you. Of course do your research and come in knowing what your looking for. Aside from that high Doc fee thats, they’ll give you a good deal. Also ask for Asia Kates, she’ll take your car buying experience to another level! Management team was very customer oriented and nice. Highly recommend their sales dept.

Good service completed in promised time.

I went to browse and immediately informed the salesman that I was waiting on a check from my insurance for a total loss vehicle - I only wanted to browse and begin my search. The salesman was extremely pushy, berating me to run my credit, put down a deposit to lock in a price and so on. I understand they have to try to secure sales, but there was zero effort to sell the car or explain offers, incentives, and options. Just push to secure a dollar and send you packing. I will be getting a vehicle elsewhere because of this experience.

Very friendly and fast, thank you 😊

Came for key fob replacement appointment.Waited two hours and left with partial key fob and must return other for yet another appointment. If the part was not available why not inform me prior to my arrival or at least when I arrived.A very disorganized and frustrating experience. It’s not the first time.

The service was excellent. Arcady patiently explained every item. He got me a shuttle back and forth from my home He made sure that the car was washed and he was kind, polite,and professional. I’m glad I get my car serviced here.

My salesman Otto was very professional, easy to talk to and very friendly without pressuring me in any way.

I purchased my Legacy from another dealership in NJ and was not happy with the service I received so a neighbor told me about Lynnes in Bloomfield who they said were very good service. I have to say that the service I received from Erminda Garguilo was truly exceptional She took her time to explain the work that was being performed and was both thorough and courteous. What a pleasure it was to work with someone so knowledgeable and helpful in answering all my questions. She is a great asset to your company and I will be taking my car to Lynnes as long as she is a service advisor. Thank you.

They have a great team at Lynnes Subaru. I honestly wasnt planning on leaving with a new car, but they all really worked with me to give me a great deal that I couldnt refuse. Tommy and Owura were exceptional as far as customer service- both friendly and gave thorough explanations on any questions I had!

Arcady Tochin helped me quickly when I brought my car in. He called me later to run some possible repairs by me. The car was ready when I needed it, and Arcady went over everything that had been done.Clear, thorough outfit.

In dealing with an electrical failure with my 2020 Subaru outback, the staff at Lynnes Subaru were professional and caring with working through the paperwork and getting the repairs tended to as quickly as possible. I highly recommend them for their excellent Service.