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The Pool Store Inc.
10100 Central Ave NE, Blaine, MN 55434, United States
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The Pool Store Inc.
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Da
Review №1

Upgraded old intex with Doughboy and we love it, professional install in half a day to great service from Ryan had some issues and came out and took care of it!! Glad we went with these guys great company!!

Ma
Review №2

**UPDATE** One Year Later: We love our pool more every day! Deck installed this year, still have crystal clear water due to the set up that The Pool Store recommended. I will and still send anyone having issues with water clarity to The Pool Store. ** Great staff! Exceptional product! After talking about putting a pool in for years, we finally decided to do it. Trust The Pool Store. Eric, Tony and the rest of the staff are the best in the biz and their knowledge shows. I will gladly pay a couple bucks more to support local and KNOW for sure what I am getting is the correct product for the pool they sold me.

Jo
Review №3

Great sales staff, they are very helpful and knowledgeable. I would highly recommend this store. They know pools and they can help you pick out the right one for you.

Jo
Review №4

Helpful people and good displays. Unfortunately they are out of stock on everything we talked about. Back ordered for over a year. We ended up ordering online from a vendor with several weeks delivery. Would’ve preferred these folks to buy local but they need to sort out or change their suppliers I guess.

An
Review №5

I am a first time pool owner and all that I had to learn was a bit intimidating at first.Luckily I was turned on to the Pool Store and from day 1, they have answered all of my questions, did water samples for me any time I brought one, suggested the chemicals that I needed to use and how to use them and never once upsold me. Even when I suggested buying more of something I didn’t need.These guys are great and I would recommend them to anybody who has a pool.I pass 2 pool stores just to go see them.

Je
Review №6

The people here are great and very knowledgeable ! Its not the closest pool store to my house but I drive the extra distance.

Du
Review №7

The only place that I could find locally that actually stocks parts. They are a great resource for product and information. Will definitely be back any time I need something for our pool. Thank you!

Sa
Review №8

We are new pool and spa owners of use pool and spa. They have been very helpful getting the up and working.

He
Review №9

Always so helpful and kind. Great group of people!

Te
Review №10

I have been going here for 16 years, same great staff!!! This year was especially bad opening of my pool...they were amazing!!!

Re
Review №11

They may have expertise but they are SEVERLY lacking on customer service and support.

E
Review №12

Im loyal to this store- amazing staff- so helpful- they share their knowledge.

Ro
Review №13

I felt like the man was condescending. He just had no time for anyone with a soft sided pool.

Ga
Review №14

Bought our first ever pool from these guys and we couldnt be happier. They are very knowledgeable and friendly. Being new to this process, Ryan came out and gave us a demo on all equipment and went over all the chemicals with us. Highly recommended this place for all pool/hot tub needs.

Ly
Review №15

Very helpful knowledgeable staff!

la
Review №16

Very nice very friendly and great prices

Jo
Review №17

Good team! Didnt have the part I needed for my obscure spa, but pointed me in the right direction.

Wa
Review №18

They are very knowledgeable and friendly

JO
Review №19

Has items you cant buy in regular stores

G
Review №20

The staff is always helpful.

J
Review №21

Steve was awesome in helping me get my pool set for summer.Been coming here for nearly 20 years now and the service has always been great

Ve
Review №22

Lots of pool floaties and games.

Sh
Review №23

Great place, very friendly and knowledgeable

Ja
Review №24

Love this place. The people are very knowledgeable and always willing to help above and beyond. I got all the knowledge I needed to rebuild a spa that was at its lifes end. Thank you Tony.

ke
Review №25

Very pleased with our visit. Eric and Tony were full of helpful hints and their knowledge of the equipment was tremendous. I felt very comfortable with their advice. Thank you!

Tr
Review №26

Our family is VERY happy with our pool from the pool store! The staff is super friendly and helpful and took away a lot of my fears of owning a pool and the challenges of maintaining it properly. They are always there to help!! I buy all my pool supplies from them because of their great support. Buying a pool from The Pool Store was one of the best decisions we made.Also, Tim Anderson installed it for us and is outstanding!! After he installed the pool, we liked his work so much we hired him to screen in a patio for us too. His craftsmanship is out of this world!! Thank You!!!

Ju
Review №27

We love our new spa. We really appreciated the service we received from the employees in the store. We had issues with the water chemical balance and I frantically called the store days in a row asking questions to fix the water. The staff were nothing but great and made sure that our spa was in working order and we knew how to handle the chemicals. We would highly recommend The Pool Store any day!

du
Review №28

The employees are always friendly, they know pool owners needs and usually are well stocked.

Cr
Review №29

Very helpful

Co
Review №30

Hard to find. Once you do, its a great place to stop in and visit. The guys there are very knowledgeable.

Jo
Review №31

VeryVery knowledgeable and nice

Ma
Review №32

I owe The Pool Store such a huge thank you. They were incredible! Their customer service skills are impeccable. I really feel like they went above and beyond to meet all of my needs and accommodate my situation.

Do
Review №33

Great customer service here. We have an older pool and needed a part from a supplier no longer in business. They did the detective work to find the part and get it ordered.I highly recommend these guys.

Br
Review №34

When we were shopping for a pool one of our concerns was of the use of chemicals we would need to use to maintain it, specifically the use of chlorine. The pool store introduced us to new chemical products that they have available and they are incredible. They keep the water beautiful and we dont have to worry about the effects of chlorine on our skin or in our eyes.

Br
Review №35

Our Aqua Spa is still running as good as ever. Its a couple years old, and still runs like its brand new. We are so pleased with the folks at the Pool Store, they have been very kind and helpful whenever we have a question or concern.

Am
Review №36

Great service, friendly and helpful. Very knowledgeable. Able to answer all of my pool questions. I love that I can just call them up any time I have a question!

Ed
Review №37

I needed a liner for my 27 pool, but did not want to spend $700 that the Pool Store was charging. Many online prices were half as much. But, after stopping in to look at their options I wound up purchasing from these guys. They did not pressure me or make me feel stupid for the questions I asked. They were very informative and I felt better about supporting our local brick and mortar store. You get what you pay for is still true 2018. Thanks Pool Store!

We
Review №38

The Pool Store Inc. installed a 16 x 32 pool about five years ago. We regret nothing about using The Pool Store. Their staff and consultants are great; always have been very helpful and patient with us between the months of May and September. Whenever we have questions, they are always there to answer them.

Mi
Review №39

The pool the staff at The Pool Store Inc. recommended to me is very simple and quick to maintain- just what I asked for. I have never had any problems with algae or the cost of chemicals. I appreciate how helpful and responsive the staff has been.

St
Review №40

The only place we go to when we need assistance with pool chemicals and maintenance. Every time I come in someone is always right there, willing to help me. Everyone is so friendly, and great customer service makes a huge difference!

Ma
Review №41

The staff at The Pool Store keep my aqua spa running great. Ive had it open for the past five summers and its never run better. They are great at keeping everything maintained and efficient.

St
Review №42

We are very happy with our pool. We now have a great view looking down into our yard. It has added a very scenic touch and the blue colors of the water is very pretty.

A
Review №43

We stopped by to bring a sample of our pool water to be tested (for free) since we could not (for the life of us) get the pool water to clear up after everything weve done. We were about to give up on our above ground pool but gave The Pool Store our last chance to clear up this pool. The water testing was fast and accurate. The staff was so knowledgeable and honest. He stated we did everything right and wouldnt recommend anything else. He asked about our pool cleaning habits and asked whether we wanted to try a higher quality (but didnt push us to buy it--it was totally optional since he said we were doing everything right). We took a chance and tried the filter (after all, we had already spent well over $100+ at Walmart for pool chemicals and such--whats another $11). Two days later the pool was crystal clear!!! The Intex filter we were using was brand new but somehow a lower quality than the one we got from The Pool Store. We HIGHLY recommend this place for your pool needs and concerns. They are truthful and honest and really really helpful!!!

Ri
Review №44

I am still having so much fun with the pool I purchased three years ago from The Pool Store. Even though I am currently in the process of moving, I cant imagine not purchasing another pool from this store for next summer. They were really great.

Ji
Review №45

This place is not what it use to be! Staff seems bothered more than helpful.

Ti
Review №46

The Pool Store has been a great place for my pool supplies. The staff is excellent, the service is unbeatable. I wouldnt go anywhere else with my business.

St
Review №47

We love our Aqua Spa! It is still in phenomenal condition because of the folks at the Pool Store. We have had minor issues with the heater and needing some different chemicals and we were always taken care of.

Du
Review №48

Friendly staff always have exactly what I need! Little pricy and? What isnt! Going here for years! Thankful they are here!

St
Review №49

Great store for all pool supplies. All the staff are very nice and helpful. I go here for all my pool needs, especially chemicals.

Gl
Review №50

I went and bought a liner from the Pool Store this spring to replace our 8 year old liner that was leaking, the gentleman I purchased the liner from this spring told me the that my liner was prorated by how old it was, and to bring back the serial # of the liner that failed, and I would receive a prorated amount back. He said if the find that the seem in the liner failed they would refund the entire cost of the liner. This is also what I understood from the original purchase of the pool. When my wife brought the liner sample in this week they were rude to her, and told her that they would not give any money back unless the seem leaked, and then it would only be pro rated. We threw away the sample with the seem leak by accident. When I told them that one of their recommended installers installed new liner, and found a seem leak, and could confirm it, they still refused to refund any money to us. I wouldnt buy another product from the, Pool Store and wouldnt recommend anyone buying anything from them! We spent over $10,000 originally between the pool, and hot tub, and we received no consideration for this. Poor customer service, and deceiving business practices on their part!Glen Heintz

Ja
Review №51

Great supply of parts and chemicals on hand for hot tub repair or maintenance.

R
Review №52

Great products and service. So much better than dealing with the online pool stores!

Ho
Review №53

Very helpful. Everyone has always been extremely helpful.

La
Review №54

These guys are experts at spa and pool chemicals and maintenance. Love their Vita spa’s, we have a CalSpa and hate it and their service. We buy all chemicals and accessories for our hot tub from this location!

Al
Review №55

We bought our above ground pool a few years ago and to this day are very happy. The service is also phenomenal whenever we have questions regarding chemicals etc. We refer all our friends here!

Br
Review №56

From the first time that I went into The Pool Store, I have never been treated with anything less than the best. Their service was great. I am so glad that I shopped around the area and found The Pool Store.

Ja
Review №57

Their prices are better then online shopping. The people are fantastic very smart very helpful very knowledgeable I would go back there and I do go back there for all my chemicals and supplies every year

Ne
Review №58

Very helpful staff even if they didnt have what I needed

Co
Review №59

I cant express my appreciation for The Pool Store enough. The worked so hard to make sure they fully transformed my yard. I would be this happy without working with them, thats for sure.

Ch
Review №60

Great set of people, always willing to help.

Al
Review №61

Love, love The Pool Store! Great place for all supplies, and the most knowledgeable people in the business.

Da
Review №62

They have good customer service.

Ma
Review №63

Knowledgeable staff to help you with the any pool or maintenance questions.

St
Review №64

Great people to work with and very helpful

Bo
Review №65

Great service and the people are very helpful.

De
Review №66

I buy all my chemicals here. Always good quality products here, and the staff is very knowledgeable and friendly.

Br
Review №67

Great service. Been going there for 30 years

pa
Review №68

Always so helpful

Lo
Review №69

Very helpful and knowledgeable

Gr
Review №70

Terry have everything. But its over priced.

Sa
Review №71

Great service, product and people.

Ri
Review №72

Great prices and services

Me
Review №73

Not helpful. Double charged. Wont go back

di
Review №74

Got what we needed

ik
Review №75

To the Bella twins house

ke
Review №76

Great

al
Review №77

Got what I needed,,, but,,,???

Information
72 Photos
77 Comments
4.6 Rating
  • Address:10100 Central Ave NE, Blaine, MN 55434, United States
  • Site:http://www.poolstoreinc.com/
  • Phone:+1 763-786-9563
Categories
  • Grill store
  • Swimming pool supply store
  • Hot tub repair service
  • Hot tub store
  • Swimming pool
  • Swimming pool contractor
  • Swimming pool repair service
  • Water testing service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–5PM
  • Saturday:11AM–4PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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