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Torgerson Auto Center
2121 E Bismarck Expy, Bismarck, ND 58504, United States
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Torgerson Auto Center
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Pa
Review №1

The salesman was professional kind sincere and seemed honest. Didn’t fit the reputation of a used car salesman. The whole process seemed totally without stress or pushiness. I will definitely highly recommend your store to my acquaintances!

Mi
Review №2

Great place to buy a vehicle from, my family and I have purchased 31 (no lie) vehicles from them and they have been the greatest.

Bo
Review №3

The service was great the guys that we worked with were all really nice

Be
Review №4

Expensive, very pushy, not as experienced for knowledge of vehicles. Did let us test drive overnight to get a real feel for the truck. Financing rates were high.

Ma
Review №5

We bought a durango from here about a month ago, we started out the process and completed it over the phone. Torgerson was going to deliver the vehicle for free over 200+ miles but we decided to drive up there and get it in person. Very easy, simple, worry free car buying experience. Will and would recommend this delearship to anyone! They will receive my business again sometime in the future!

Ra
Review №6

I just bought a Ram Laramie from these guys and it was a great experience. I was a little apprehensive as I live in California, but Lee and Bill went out of their way to make everything as smooth and seamless as possible. Could not be happier with the process and the truck.

An
Review №7

Bought a truck from here and 8 months and the power steering control panel went out! We had to pay $4,000 to get it fixed!

Aa
Review №8

Would not buy a vehicle from here. Everything was going well talking to these people made me feel like they really wanted to help a brother out finding a car. But it’s like once they found out I was black they weren’t interested in my business. No need for that especially with everything that’s going on in the world right now. Thanks but no thanks.

Jo
Review №9

I dealt with a real person, not a salesman mask. That person helped me find a truck that worked for what I wanted. The rep truly listened to what I was looking for, which was not a simple list of needs. I dont know that I had to repeat myself once.

Ju
Review №10

I wouldn’t recommend this place. I’ve had my truck for less then 90 days and it is having serious issues. Took it to GMC to get its first oil change and turns out the truck has serious safety Recalls (air bags fail to work, seat belt anchors defected, failed brake system and, brake assist) These recalls have been open since 2016 years( the truck is a 2014). You would think since it’s illegal to sale a Vehicle with long over do recalls they would have seen it before putting it up for sale. Having a child with special needs and me being a disabled Army Veteran really let’s me know how much they value customers. On top of that it has other damages that make this vehicle Inoperable. I was told when I got this vehicle by the salesman (Tom) that it was covered under a 3,000 mile warranty, which made me feel comfortable. But after talking with the General manager, that’s not true. I asked them to cover the cost of repairs of 1,900 dollars but they refused and left it at that. Now I’m left with a vehicle that’s waiting to get fixed and no way to get to my VA appointments. I have contacted the BBB, TrueCar and my Attorney. I hope this helps others out. I will also contact other Veteran associated programs. Sad how some dealerships treat other. I honestly I thought this place was different.

Go
Review №11

Me and my son were very pleased with all the help. Especially Jesse.

wy
Review №12

Nice and friendly enough. Had a good experience working with Mike. However the Title I received did not name the bank I financed through as the lienholder. A minor detail, yet a pretty important one as now I have to deal with the always lovely DOT.

Ro
Review №13

My husband and I were interested in a vehicle that needed some repair. We had our mechanic give us a quote, made an offer. They declined but said they would have their mechanic look at it and get back to us and let us know their price point. Never got back to us. Why make a commitment to a customer and then not follow through?

Ju
Review №14

Huge mark up on their pricing so they can make it look like they have room to haggle and are willing to give you more for your trade to make you feel like you are going to get a deal, (but you aren’t).

Go
Review №15

Absolutely the beset place to buy a car in town. My sales guy went above and beyond and made this an easy process.

Es
Review №16

I took my car to them to get a block heater installed because I recently moved here from Utah and my car was not ready for North Dakotas winters. In the process of installing the block heater, my engine block was damaged and had to be replaced. Carter made sure that they got me a used engine block ASAP and they installed it and the block heater for free because of the inconvenience. He kept me in the loop every step of the way and all the employees I came into contact with were super helpful and friendly. In the end, the only thing I ended up paying for was the engine mount that also needed to be replaced, but since they were already working on the engine, I was only charged for the part itself and not the labor. These guys were fantastic to work with and I cannot recommend them enough. Anyone can make mistakes, but the way they owned up to it and then made up for it highly impressed me. 10 out of 10 would recommend!

sh
Review №17

Service was friendly, but the car is not good. I was told that the car they sold me was well taken care of, and I was not informed of any problems. Not two days after driving it, the serpentine belts, (yes there are two belts) started making an ear piercing squealing noise. Come to find out the idler pulley and the belt tensioner are both shot. Then one day, it wouldn’t start, or even turn over. The battery was shot too. On top of that, once the temperatures got below freezing and even with a new battery, it once again will not start. I jumpstarted it, and it ran for about ten minutes, but once I tried to use the windshield wipers, it died again. It’s been sitting on the side of the road since. Be careful what you buy

An
Review №18

Always a happy customer when dealing with Any one here Nicks very happy with his mustang! And I love my camero

Mi
Review №19

Fast response with any questions, Easy to work with, Everyone I spoke with there was kind and courteous, outstanding service. Love my new to me Truck!

Ca
Review №20

They had EXACTLY what my son was looking for and at a decent price! Well worth the 3.5 hour drive! Tom was awesome to deal with!

Lu
Review №21

My family and I visited with Tom & Jesse today about trading in our vehicle. We were treated with such lovely service, explanations, and energy towards our goals. It was an absolute pleasure, which we appreciated so much. I would highly recommend Torgerson Auto Center!

Ly
Review №22

The Torgerson salesmen are very helpful and knowledgeable about their vehicles. They are friendly and try to find exactly what your shopping for! Torgerson Auto staff looks for the best loan rates for you! Great business I would highly recommend shopping for your next auto at Torgerson Auto!

Go
Review №23

I rate Torgerson Auto Sales at least a 5, everybody is just awesome.

Ka
Review №24

Friendly and experienced staff made it worth the drive from Minot. Highly recommend.

Pa
Review №25

State of the art service department. Very friendly an easy to work with sales team.

Ar
Review №26

When looking for a vehicle it always seems so easy to work with Torgerson Auto Center. They find what you want, in your budget, and make sure you are happy when you walk out the door! This current vehicle I have is my 2nd from them and I will continue to go back— Thanks for the great service !

Mi
Review №27

If you need a car go see Tom he will get you in the car you want and a comfortable payment. I purchased a car for my daughter and now I will be going back for myself. Great group of gentleman, very accommodating.

Go
Review №28

They have been the best dealership I have ever worked with. I will be a continuing customer for sure I definitely rate a 5.

Au
Review №29

Unprofessional Ive been waiting for 6 months or more for a title transfer. Called numerous times always some excuse. Not sure how you expect people to want to buy vehicles from here when you pull that kind of stuff. Will not do business there again. Also sent me the wrong title in the mail couple months ago.

Go
Review №30

You did an outstanding job for my daughter getting her into a good reliable automobile and a very nice one at that. Thank you so much

Go
Review №31

I am so great for them. They made buying a vehicle easy . I highly recommend this dealer ship. I am sending 3 people your way to look at a vehicle. Thank you

Da
Review №32

If you purchase a vehicle from this place you better have deep pockets or time and know how to repair your vehicle. They will not disclose all the issues. Buyers beware. I traded my truck in May, put a little over 2000 miles on it before it needed major engine work. It also has electrical issues that is not as simple as a switch as they claimed. Hope this helps the next potential victim.

Ma
Review №33

We have now bought three vehicles from Torgerson and I will continue to only use them as long as I live in Bismarck. You can trust that they aren’t trying to just get your money and get you out of there. They offer fantastic warranties for great prices. We just had a 7,000 dollar repair bill on our Traverse that we bought a few years ago at torgerson and it only cost us 100 dollars out of pocket. You truly can not find a better used car dealer in the Bismarck area.

Go
Review №34

I am real happy with them.sales I think are very honest and helpful

J
Review №35

I had such a great buying experience with this crew! They all went above and beyond to deliver my vehicle hundreds of miles. Thanks again :)

Go
Review №36

I have had a good experiance with them. they were helpful to fulfill my needs

Ja
Review №37

Honest dealings with Jesse and Mike. The car delivery option within ND was a big convenience factor in making my purchase.

Ni
Review №38

The guys at Torgerson are awesome. They did everything they could to get me a different car with better gas mileage and a lower payment when I had some money trouble. This is the third vehicle Ive bough from them and will reccomend them to everyone I can.

Ji
Review №39

I was looking at a Mini Cooper a month ago. (I just bought one online instead for $3K less and 40k miles less and 4 years newer.) Now my daughter needs a car. I went back to ask about that Mini and start a deal but I was told it went to the Mandan Auction because it was all rusted out.Gee thanks for trying to sell me a faulty vehicle at top dollar.. No way will I buy a car from them after hearing that.

Go
Review №40

You guys were all fantastic to work with and helped us out so much! Thank you, I love my Jeep!

Go
Review №41

My rating with Torgerson Auto is 5=Great. During the purchasing process they took care of me with excellence. I’m totally satisfied.

Go
Review №42

You are a great bunch. People very help full

Go
Review №43

I felt very comfortable no pushing to buy I love my car.

WC
Review №44

Ive bought so many vehicles from these guys we are on a first name basis. LoL that are AWESOME!!! LOVE LOVE LOVE My new 2011 Raptor!!!

Dy
Review №45

Best used dealership in town. Service department have very fair prices unlike most dealerships

La
Review №46

They dont disclose all information about the vehicles issues. Probably shouldve hired a mechanic look over the vehicle carefully before buying it.

Te
Review №47

5 all the way!! You guys were all fantastic to work with and helped us out so much!! Thank you, I love my Jeep!!

Bi
Review №48

@All Starrs One Star ReviewI am Bill, the finance manager at Torgerson Auto Center. I have tried to contact you and had no response since you were in. This is a follow up to explain what happened when you were looking at the FJ crusier.Customer traveled to ND from MN to test drive a vehicle. Customer did not bring trade vehicle on Saturday. Torgerson Auto Center estimated a trade value and submitted a credit application. The bank was closed and a credit decison would not be available until Monday. Customer was asked if they would like put a refundable deposit payment towards the purchase of vehicle to hold it until the bank would respond on Monday. Customer said they would not be interested in holding the vehicle. As with any business, money or collateral needs to be exchanged to finalize the transaction. Vehicles are for sale to the first person willing to purchase them and that was explained again before the customer left.Monday morning the bank sent an approval. Customer was contacted and given the terms of the loan approval. Customer stated that he did not like the terms of the loan and wanted the bank approval in writing before they would continue in the purchase of the vehicle. Customer was told that he will get copies of all paperwork and will be explained line for line during the paperwork process. Torgerson Auto Center even tried arranging delivery of the vehicle and paperwork to MN, since the customer would not be able to travel to ND until later that week.Customer was again asked if he wanted to hold the vehicle with a deposit. Customer stated that he did not have his wallet and would call in after 5pm to put a down payment on the vehicle over the phone.Shortly after the phone conversation a different customer came in and purchased the FJ Cruiser that All Starrs wanted to purchase.

Al
Review №49

This dealership is a time waster.They mix con, scam, in business.They are not serious and they wont value your time.They have been calling day-by-day on a Toyota Fj Cruiser they posted for sale on Cargurus.I drove from the Twin-Cities MN to Bismarck ND to see and test drive the car. I drove the car for 10 miles and love the fj. Then they told me car has salvage tittle. I put in paperwork to the bank.On Monday Mike, my salesman, called me and told me the bank approved my loan. He advised me to call Bill. At about 3 p.m. I called Bill, he told me the break down of figures in the loan. He asked me to make a down payment of $600. Note that this sale has a trade of my 2017 Toyota Camry Le of which I have over $850 credit towards payment of the fj cruiser.I agree to call him back at 5 pm. At this time I demand to see the paper work of the Loan.At this point Bill refused taking the downpayment and told me the vehicle was sold.People! My question is: why did Bill change his mind for the sale of the vehicle because I asked to see the paper work for the loan? Ha! Look at the foul play. This was a scam because they think they can exploit an african who is out of state.PUBLIC NOTICE TO ALL BUYERS:To all out of state buyers and people of colour: beware and be very careful dealing with this dealership. Dont take to what they say. Always ask for paperwork. This dealership mix con, scam, in business dealing. Period!

Ja
Review №50

Buyer beware, Canadian vehicles sold at American prices with no factory warranty. Purchased a 2018 Dodge Durango RT I was told had factory warranty, with 14,996 miles on it for 38,942 dollars come to find out it’s a Canadian vehicle with no factory warranty. I hoped this situation would be resolved immediately but currently it has not, I was given a few options that required me paying more money or excepting another vehicle from auction that would also cost me more. It is very sad that my family has worked so hard to be able to afford a suv of this caliber, to just be takin advantage of!!!! I hope they will reconsider this sale and make it right, after all there mission statement on there website says they guarantee it.

Ad
Review №51

Ive bought 2 vehicles from this dealership, both which have ended up in the shop within a week of purchase with serious engine problems. They clearly just buy whatever vehicles they get good deals on without giving them a through inspection. My last our purchase from them, a pickup, which I paid $45,000 for, is now in the shop 4 days after purchase with $12,000 worth of engine work needing done. Avoid this dealer!

Go
Review №52

Very good people thanks rating 5 for me...

Go
Review №53

Mike was great to work with and the delivery guys were amazing also!!

Jo
Review №54

Want to thank Jesse Wanner and The rest of the staff. Even after the papers were signed and the purchase was complete, they went above and beyond. Thank you

Br
Review №55

The staff at Torgerson, I felt, went way out of their way, to find me my dream vehicle and at a great price! Definitely recommend them to family and friends!

Go
Review №56

I really working they are great people to work with i have no complaints about them i would rate them as a 5 or better yet a 10.

Go
Review №57

Easy to work with. Low pressure. Transparent. Amazing annual interest rate!

Ty
Review №58

Easy to work with, extremely accommodating. The kind of place you would recommend to your friends.

Go
Review №59

Staff was great to work with and we are extremely satisfied they did their best to find us the best deal.

Go
Review №60

The experience was good, would say a 5, very much appreciated delivering the car same day.

Go
Review №61

Very good. I rate my experience as a 5.

Di
Review №62

Most friendly helpful place Ive ever been to

Go
Review №63

Very good business, n they deliver

Bo
Review №64

Great service and very funny, and friendly workers.

Je
Review №65

Very friendly service and quality vehicle. Thank you.

C
Review №66

Great place to buy a horseless carriage.

Mi
Review №67

Been a long time customer of Dennis Torgerson. Ive enjoyed every vehicle I have purchased. Recently bought my wifes Kia Sorento, which she loves! In addition I got my Suzuki Kizashi from them a few months ago. Easy to work with. Would and have recommended to friends and family.

Go
Review №68

Great very good car dealer

Ch
Review №69

Great working with Bill Reim he found my ride and walked me through all the paper work!

Ba
Review №70

Purchased new car. Great service

Ke
Review №71

It was good to be treated like a good friend

Go
Review №72

Very kind and professional and your not just a number or name.

Da
Review №73

Really nice guys to work with

Gl
Review №74

Best customer service.

Go
Review №75

Very happy overall

A
Review №76

Thanks for your business I really need a truck I rate you at 5

Go
Review №77

I gave you and the company a 5+

Ka
Review №78

Awesome guys thanks

Mr
Review №79

My wife and I got a 2011 enclave in one week we had to take it back.am very unhappy with them..Torgerson in Bismarck

Ty
Review №80

Stay away very snakey

Go
Review №81

5 all the way

Go
Review №82

Awesome!

To
Review №83

Over priced

Ge
Review №84

Excellent

Information
30 Photos
84 Comments
4.4 Rating
  • Address:2121 E Bismarck Expy, Bismarck, ND 58504, United States
  • Site:https://www.torgersonautocenter.com/
  • Phone:+1 701-751-5099
Categories
  • Used car dealer
  • Car dealer
  • RV dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
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