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101 Mobility
6600 Walt Dr Suite E, Birmingham, AL 35242, United States
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101 Mobility
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Do
Review №1

I wish every company was as good as this one! I bought a stair chair. I researched all the companies in my area. I choose.101 Mobility because of the 123 reviews I saw on them, they rated 5 star. I was so glad I did! They were so professional and compassionate to my needs. Chris did a in-home visit and went over all the equipment, installation and pricing options. The equipment they sell is also 5 star quality. Their service could not be any better. 3 times I had to cancel installation services due to my wife’s illness and they were so accommodating. I want to thank Chris, David and their installation team for everything they did. In today’s world. You do not find companies that cater to customers needs as well as 101 Mobility does.

Da
Review №2

Thanks Chris, your team was awesome! They were on time and finished the job in a day. The lift has given my mother some of her independence and freedoms back. She is overjoyed.

KE
Review №3

I would like to thank everyone at 101 Mobility for all their help and services. Everyone was so nice and courteous. Pleasure doing business with them and I would not hesitate to call them for any of my needs. I highly recommend them, they are more than just a business, they care for their customers . Top notch business.

La
Review №4

From the initial call to the installation, it was a wonderful process! Very professional and prompt service. I had a lift chair installed in my parent’s home and couldn’t be more pleased! I would highly recommend them if you’re looking at a product they have. This allows my parents to stay in their home safely now.

St
Review №5

Chris listened to me intently and made a recommendation that literally saved my elderly moms life. I shall forever be indebted to his ability to be there when I needed mobility most. They came highly recommended from a church member/friend of mine. I totally understand why. They did not dissapoint from the sales person to the installers. Everyone was very professional. Even the electrician that was called to install an outlet for the chair for me was wonderful. I was about to give up because the first company I called did not give me the personal feeling I was looking for like 101 Mobility did.I would definitely recommend them.

Co
Review №6

Great communication, customer service and a huge help in figuring out what we needed!

Ca
Review №7

Had a 3+1 FlexStep V2 installed for my husband. We are very pleased with product. Eliminated the need for ramp and allows for both cars in garage including my husbands large SUV. Product is rather expensive initially, but safety and garage security plus eliminating ramp are worth the expense for us. We were very pleased with staff at 101 Mobility. David and Alexis did an outstanding job with the installation.

On
Review №8

Just a follow-up on our Bruno stairlift. We love it and use every day. Thanks again for great overall experience. From estimate to purchase and installation was great.

Fa
Review №9

Professional company with excellent service. All their staff are very professional and friendly. The job performed was excellent. I highly recommend 101Mobility in Birmingham, AL

Bi
Review №10

The company was fast to respond to my quote request and did a quality job on the install.

Jo
Review №11

The people at 101 Mobility make you feel like family. They not only make sure all of your needs are met, but actually show you they care. You couldnt ask for better service.

J.
Review №12

Very professional. Very helpful and answered all my questions - both pre and post sales. Installation was performed when they told me it would be performed, it took the amount of time they told me it would take, and the work was very professionally done. They made sure I was satisfied with the work and answered all my questions after installation. So far the product has performed as expected. Very satisfied.

St
Review №13

Just WOW! My parents had 101 Mobility install a complete lift system for my brother in his living room, bedroom, and bathroom, and the customer service from 101 Mobility is hands-down the best! My parents called them back to install the same, but more simple (one rail) lift to get my aunt from her bed into her wheelchair. HIGHLY recommend them and wouldnt use anyone else.

Ma
Review №14

The ramp installed by 101 Mobility is very solid and looks great in front of my home. The sales team and the installation team were very professional and answered all the questions I had. They did not rush me into making a decision, but gave me time to talk it over with my husband. They gave me a written estimate and there were no hidden costs. The installation took a half day or less. They cleaned up everything and no mess was left in my yard. I highly recommend 101 Mobility.

Ne
Review №15

We love our new 101 Mobility stair lift. My husband is not a prisoner in our house any longer. Derek explained the product and installation thoroughly and did not pressure us make a purchase which we appreciated. I got estimates from other companies but found 101Mobility provided a great product at a fair price. We are very happy with our purchase.

Me
Review №16

Our family had a wonderful experience with 101 Mobility. We have a disabled child and needed a ‘stair lift’ to get her safely down the stairs to our basement garage. Through an internet search of local companies that have ‘stair lifts’, we read some great reviews for 101. It was ‘so easy’ too. We called & made an appointment for an in home visit & free quote. Once we got the financing together, we called to setup an installation date, and they came out and installed our new Bruno Elan ‘stair lift.’ They were very professional and explained in detail how to use the lift. ‘Thank you’ Derek, Chris and David, we really appreciate all your help and kindness!!!

Sc
Review №17

From start to finish, 101 Mobilitys staff demonstrated professionalism in installing a stair lift for my mom. The initial consultation was thorough and informative without any pressure. Follow-up emails were answered promptly, and the actual installation was completed efficiently. All the staff involved was friendly, personable and sincerely caring.

Mu
Review №18

From the very first call for information though the complete and flawless installation, all personnel demonstrated a thorough knowledge of the product. They were professional in every sense of the word, making us feel comfortable doing business with them. The installer was prompt and completed the task perfectly with nothing left for us to clean up or pick up. The final price was exactly the same as the estimated price, much less than we had expected. Recommend highly the use of 101 Mobility.

Do
Review №19

I cannot say enough good things about Derick and the staff at 101Mobility. We’ve had our lift for a couple of months now and it had truly made a HUGE difference in our lives. My son is 19 years old and uses a power chair. He requires assistance with toileting and showering. He loves the lift and feels very safe and secure when in use. Although probably not advised, sometimes I give him a little push and he says it’s his very own zip line. Derik and the rest of the staff were so friendly and professional, and so much more economical than previous quotes I was given. If you are caregiver or an individual who would benefit from a lift, you will not regret your purchase from 101Mobility. Thank you so much for your dedication to making lives easier with your product. God bless.

CM
Review №20

Had an 8-ft Bruno lift installed. Looks great, works great. Professional experience from start to finish. Good people. Highly recommend.

Sh
Review №21

I highly recommend 101 Mobility. They are highly professional and the entire process of the purchase and installation of a lift chair for my mother was a pleasure. They carefully considered her needs and the layout of the stairs and recommended the product that would best fit her needs. She is enjoying the ride!

Da
Review №22

Monica at 101 Mobility made it easy for me to join my friends on vacation. Rather than being restricted to my room and the immediate vicinity I was able to move along with my friends and enjoy the trip. Thanks so much!

Sh
Review №23

I enjoyed my experience with 101 Mobility very much, and the Bruno stairlift has been a big help in getting my elderly mother up and down our 13 stairs! We have had the lift for almost 2 months now and havent had any problems so far. Derek gave a very clear and professional presentation to begin with and gladly answered my follow-up questions. The installer (maybe David?) was also very friendly and professional as well. In addition to their professional demeanor, both Derek and David (?) also looked very neat and professional---they were very clean-cut, which I, personally, appreciate very much. And Derek gave me a very good deal on our lift! I highly recommend 101 Mobility!

Ka
Review №24

Excellent service, professional company that I would highly recommend. Quality equipment which met all of our needs. Answered all our questions without hesitation and made sure we had a complete understanding of use.

Tr
Review №25

101 Mobility is a great company with great folks to work with. They serviced us well and met our great expectation and beyond. We would use them again and suggest you seriously consider partnering to meet your needs.

Vi
Review №26

I highly recommend this professional, friendly, and courteous company for all your Accessibility and Mobility needs. 101 Mobility took the worry from my heart with the installation of a Bruno chairlift. I love my home and now I will be able to go up and downstairs without the worry of injury. Derek Gann is truly the finest customer service representative and the installation area was spotless when the work was complete. Reach out to Derek and 101 Mobility and take your worry away. God bless Derek and 101 Mobility!

Ja
Review №27

101 Mobility installed a lift at my workplace, the Christian Service Mission. They were friendly, efficient, and helped us understand the entire process. I would recommend them to anyone looking to add mobility features to their home or office.

Ja
Review №28

They did not have a demo model of an electric wheelchair. This is something I needed to actually see and touch. The staff was very helpful and informative.

Ja
Review №29

Very quick to respond to our needs, to help us select the right model and quote a fair price for an excellent product, and to return for a painless installation. Our father is very happy with his new stair lift, and we would highly recommend 101 Mobility to anyone.

Gr
Review №30

I had excellent service from 101 Mobility and if ever needed again I will not hesitate to use them.

Jo
Review №31

I felt like the people cared and tried to do their best to find the best solution for me. The installation was done quickly and the crewmen were very courteous and helpful.

Ka
Review №32

Absolutely the BEST customer service we have ever received! Everyone is very professional. They followed up time and time again as requested, and many times in between, as we tried to determine what was best for our sons needs. Their ideas, suggestions and knowledge of their product resulted in us getting exactly what our son needs vs what we started out thinking would work . . . for that, I am forever grateful! As we age, our sons full care will only increasingly get more difficult. Our desire to keep our son in his own home for life has just become closer to reality thanks to this lift system! A huge THANK YOU to the Ganns and their employees for their hard work! The character exhibited by the Ganns allows the peace in knowing that any potential follow up needs will be meet promptly and with a smile!

Na
Review №33

Great experience with our stair lift installation. We would not hesitate to use them again.

Ju
Review №34

Took time to make sure my chair was fixed and advised us of battery weakness and tightened up screws I didnt even know we had. Very efficient and nice. All phone correspondence was a pleasure.

Re
Review №35

Great company with excellent customer service. I highly recommend calling Derek Gann and Monica Floyd with 101 Mobility.

Me
Review №36

101 Mobility is every professional. They installed the lift, showed us how to use it, and put everything they moved to install the equipment back in place. I recommend them highly.

An
Review №37

We got a chance to try out a stairlift at their office then Derek came and explained all about it - complete with video. Very professional people - installed on schedule and they made sure we understood all about using it, although its very easy.

Je
Review №38

Very professional! Arrived when said they would finished product is beautiful! Thank you!

LM
Review №39

This is probably too much information but....... We cant say enough good things about the experience we had with the 101 Mobility team in Birmingham, Alabama. After much research, reviews and deliberation we are so glad we chose this dealership.Before we found 101 Mobility our initial product search for a VPL (Vertical Platform Lift) took us down many unfortunate turns. We were given various sales pitches, prices, excuses and phone numbers to find our own local installer for their products. Reading other reviews caused us to continue searching.Then we spoke with Derek. He answered most of our questions via email and then came out to meet with us and visit the actual site to measure, give advise and show us brochures of products we were looking for. Derek then sent us a written itemized estimate with detailed specs and items discussed. He was aware we were obtaining another estimate for a similar VPL from another company. During our decision period Derek continued to answer numerous questions with great patience and in a timely manner. Another plus is that they employ their own local technicians and installers. Upon choosing 101 Mobility and their Bruno VPL product, Derek returned to put the finishing touches on paper and placed our order for the VPL.The good experience did not end there. We received follow up calls from Monica giving us the status of the Bruno delivery date. She called again to confirm a date and time for the delivery and installation schedule. She was very pleasant and professional.The day of delivery and installation arrived and so did David, Chris and another helper, on time as scheduled. Derek also came out that morning to assist the installation technicians in removing the 1200 pound VPL from the trailer. Another flawless and good experience as David, Chris and team worked tirelessly and professionally by installing the VPL within the two day timeframe as previously estimated. They cleaned up the site and youd never have known the lift hadnt always been there when they left. Instructions were explained and we love the lift. Great job guys!We have not needed any service yet but have no reason to believe it will be any less pleasant and professional than what we have received so far. We are very happy with the way the entire team conducted business and themselves. They were a joy to meet and would highly recommend this Birmingham 101 Mobility team to anyone who is needing mobility products of any type in this area. Thanks again Derek, Monica, David, Chris and 101 Mobility of Birmingham!!

ro
Review №40

Without a doubt... Mobility 101 are FIRST CLASS in our book. From the time we inquired about a stairlift to the installation, my wife and I cant say enough good things about Mobility 101.Speaking with Monica over the phone on numerous occasions were very professional! She walked us through with introduction to the company, scheduling an onsite demonstration, and coordination the installation. We were always kept informed.Derek and David were Very knowledgeable about their product line. We call them the StairLift Brothers. They answered all of our questions and made sure that we satisfied with our purchase.Our mother is DEFINITELY enjoying the stairlift and independent freedom that it is providing.If you want QUALITY PRODUCTS and GOOD CUSTOMER SERVICE with INTEGRITY, Call Mobility 101.God Bless

jo
Review №41

Prompt professional people. They solved my shower access problem in one day.

Da
Review №42

Excellent job by skilled installers.

Eb
Review №43

Great service

Information
100 Photos
43 Comments
5 Rating
  • Address:6600 Walt Dr Suite E, Birmingham, AL 35242, United States
  • Site:https://101mobility.com/alabama/
  • Phone:+1 205-538-5692
Categories
  • Mobility equipment supplier
  • Medical supply store
  • Motor scooter dealer
  • Wheelchair rental service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–1PM
  • Saturday:Closed
  • Sunday:Closed
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