Serra Toyota
1300 Center Point Pkwy, Birmingham, AL 35215, United States
Review №1

I purchased a 2022 4Runner OR premium from Serra Toyota. Jon Parnell was my salesman. He was recommended by a close friend of mine.Jon was easy to work with and listens to your input. If he couldn’t get me a deal on this army green 4Runner(which I ended up purchasing), he was already working on finding me another one with the right packages that I wanted. He wants your business and isn’t scared to work for it. Serra Toyota also gave me the max trade in value for my old vehicle! All business was handled over the phone which is not a bad thing during these times but I’m sure it makes selling cars harder. That speaks to the professionalism and experience that Jon has to get a deal done!I 100% recommend Serra Toyota (even if you’re out of state) and try your hardest to get JON PARNELL to work for you. 👍🏼👍🏼

Review №2

I purchased a 2022 Highlander from Serra Toyota. I worked with Coach and Chris to get the perfect car for my family. These two individuals went above and beyond to make sure I got exactly what I wanted. They ordered my car and it was in within 10 days! Derrek was the finance individual I worked with. The process was so simple. He made sure all the paper work was ready and had my car delivered to my home. I signed the purchase paper work at MY dining room table! I have bought many cars over the years and this was the SINGLE best car buying experience I have ever had! Going forward I will only buy my cars from Serra Toyota. If you are looking for your next car, I strong encourage you to call Coach to get the process started and I know Chris and Derrek will work the best deal for you! By far these three gentlemen are the best three to work with hands down! Thank you again guys for taking care of my family!

Review №3

I worked with Joshua when he was at the Chatham Parkway Subaru in Savannah and purchasing a new vehicle. I appreciated the approach he took with me in my purchase. Joshua worked with his team to get me the vehicle I wanted to the dealership. The communication to keep me up to date on shipping and arrival time was excellent. It was very evident that he is a person you can depend on providing excellent customer service and making sure I was truly a satisfied customer. I would recommend him highly to anyone who is considering a purchase.

Review №4

Needed a car and was referred to Reggie at Serra Toyota by my best friend. Thankful she introduced us, he was the best salesman I’ve dealt with. He kept me informed of details about the car and was honest about all the information as well. Will definitely come back to Serra Toyota and do business with Reggie again!!!!

Review №5

I was in a rock and a hard place after a string of bad luck on the interstate with wrecks, I had to get a new car and was not happy about it! After spending the day with Simeon Williams, I left Serra Toyota 100% opposite of the dread I walked in with! He was incredibly patient and understanding of my situation and needs, took everything I was saying with an open mind, and WORKED FOR ME to get me the car I wanted at a price I was comfortable paying. He kept me laughing, kept my mind at ease, and just genuinely seemed to care about making sure I left 100% satisfied! I even learned some goat trivia 🤣 If you ever find yourself in need of a vehicle, don’t hesitate to go to Serra Toyota and don’t let anyone help you but Simeon, aka “The Goat of Birmingham”

Review №6

My purchase experience with Serra Toyota was superb. Yao was incredibly knowledgeable, straightforward, and accommodating. I felt informed and well taken care of throughout my car buying experience. I flew out from Colorado to buy my car and would do it again just to have the same top notch customer service!

Review №7

Toyota Serra appeared to be the best client oriented Toyota dealerships in sales in Birmingham. First Liz and then Jerry made everything possible, fast and easy. I drive my best new car and don’t worry about anything. The car and papers were delivered to the house. While waiting I used a Toyota rental brand new Camry. Thank you, guys! You are the best !

Review №8

I came with my friend to help her choose a car for her son. She had so many questions about what to buy and what is safe and cool for an 18 year old. She needed the deal to happen quickly. I had questions of my own too. Simeon Williams answered everything that we threw at him AND he got the financing done without stressing my friend out! He has so much patience and I highly recommended everyone to visit Serra Toyota and ask for Simeon Williams. He truly made it a great experience!

Review №9

My husband and I came to Serra Toyota to for a trade in, and we were immediately impressed with Quinton! He went above and beyond to find me my perfect used vehicle at an amazing price. He worked so hard to get us a deal we could afford on a great car. We are so thankful we were able to work with such a personable salesperson! Thanks Quinton and Serra Toyota!

Review №10

I bought a car from Josh Dayutis! Let me tell you he truly listened to my needs and then my wants. He found the perfect vehicle for me and my family. I am so thankful we found him. There was no pressure and he truly cared about helping us. Thank you Josh!

Review №11

This has been a wonderful experience considering the trying times that I am currently experiencing. Our salesman, Mr. Sow, was an absolute delight. I have never met a more personable, caring and attentive salesman. Every single person at Serra in center point was so nice and understanding. I can’t wait to return to buy another car!

Review №12

Joshua Dayutis is a new salesman and my experience with him was professional and pleasant! Hes a true pleasure to work with and Ill definitely recommend him for anyone whos looking for a new car! 😊

Review №13

He is awesome!!! He took great care of us at Serra Toyota. He is such a wonderful Godly man and he will go far beyond to help you out!! I will definitely come see him again. Oh he’s also very funny… he makes you laugh. Come see Brett at Serra Toyota

Review №14

FIVE STARS ARE NOT ENOUGH!, we need 10!!!Today we visited Serra for 1 vehicle but came home with 2!!We have been doing business with Johnny Watwood since 2009.Today, as usual he made things happen.We got GREAT DEALS on our new suv & truck not to mention the EXCELLENT trade in value we got for my husband’s truck, it was well above what we expected!Last but not least, we were treated like family with outstanding service from the minute we walked in.We are so glad to be part of the Serra Toyota family now 🤩

Review №15

I highly recommend Serra Toyota if you are looking for a new car. Ask for coach and he will put you in exactly what your looking for. I couldn’t ask for a better sales man. He will also give you the best dollar on your trade in… I will continue to use Serra Toyota. Great place to do business and they have a awesome sales man..(coach)

Review №16

Kelsey was an amazing salesperson, he helped me pick the best car and basically read my mind into choosing a beautiful black car. He is the best of the best here !

Review №17

Im not sure what was the better thing working with Josh or the family and friendship we built. Any customer that gets him you will get Outstanding customer service 👏, anyone that works with him at the job will get the same do miss u my Subaru friend.

Review №18

All the way from Purchase to financing now to service, my experience Serra Toyota has been beyond exceptional. The service department has always been accommodating, friendly and knowledgeable. Hunter, my personal service rep has always been positive and great to deal with. I would highly recommend Serra Toyota to any of my friends and family looking for a dealership that provides a good deal, great customer service and a fantastic service department.

Review №19

Josh was great. He is very knowledgeable and pays attention to detail. I would give more stars if I could

Review №20

I love Serra Toyota! Joshua Dayutis is very knowledgeable and extremely helpful. I definitely recommend shopping here before you look anywhere else!

Review №21

William is fantastic! He remembered me from over 6 months ago. He remembered that my previous visit took longer than expected due to circumstances out of his control. I have a lot of respect for a person who is willing to bring up a negative situation in order to continue building a relationship with the customer. Most people would never bring it up. William is always professional, respectful, and gives honest service advice. He doesn’t try to sell me things I don’t need. That’s what builds trust. William is a fantastic service employee, and I can definitely see a promotion in his future.

Review №22

Oh my goodness - josh was such a lovely young man. He was very knowledgeable and intelligent. He is the reason I ordered my new hybrid suv from Serra!! Thank you again Serra Toyota and mostly Joshua!!!! He was fantastic!!

Review №23

This a great day. I just bought a new house and Erick Fitzpatrick upgraded my car 3 months early and now I have a new car too. Erick is such a sweetheart! Thanks

Review №24

It was time for my oldie but goodie “2002 Toyota 4 Runner” to get it’s “TLC”rendered& my Grandfathered in “Free Tires for Life” to be done, unheard of these days, but Serra offered that great deal back when we purchased the vehicle &by the way, this is the 3rd set of tires that Serra Toyota has placed on. This 4Runner has never given me any problems at all because Serra Toyota has kept her running great for 19 years& the service there us excellent, Brian got all the needed work done in a timely manner so that we could get back to Tuscaloosa to watch the Tide Roll! Thank you so much Brian& Serra Toyota for everything!!!! Robert & Yvonne Jones

Review №25

Simeon was amazing. I hate the process of buying a car. However he took my experience to a whole new level. He had my papers delivered to my office to sign which was a huge time saver for me. He is such a lovely individual and couldn’t have made this experience better if he tried. We have bought two cars from him and we will never buy from anyone else. You can’t go wrong using Serra Toyota. Please ask for Simeon.

Review №26

Josh is the man. He is great salesman and a great person. If you want a great car from a great guy hit up my man Josh.

Review №27

I had the pleasure of working with Elizabeth Lovely and Im Glad she was able to assist me. She made my whole car buying experience stress free and easy. It is only because of her that I will shop again with Serra Toyota in the future and also send referrals❤ Also Jermane in the finance department was really professional and very nice❤ Thank you Serra Toyota❤🙏💯

Review №28

I initially had my review at 5 stars, but since purchasing my vehicle its been impossible to get in contact with anyone at the dealership. Ive called at least 5 times and get transferred to a full inbox or dropped all together. Not to mention Ive reached out due to the fact they might have my drivers license and its just not urgent enough to reach back out to confirm if they do or dont have it.Also, Ive sent two emails to the finance department with no response to try and get more information about my lienholder with no luck either. For a company that prides itself with customer service, this is quite embarrassing.

Review №29

Jon P was very helpful in educating us on all the vehicles & finding the perfect one for our family! The purchase process was super easy! We love our new 2021 Highlander! I would ask for Jon P as soon as you hit the door!

Review №30

Best customer service experience ever hands down!! From the time I pulled in the parking until the time I left, my salesman Matt was awesome, friendly, very knowledgeable and very attentive to my needs!! I’ve been recommending Serra Toyota to all my friends and family!! This place was my best car buying and selling experience EVER❤️❤️❤️❤️

Review №31

Experience was really good. The salesman was awesome and informative. The only complaint was the finance staff was short handed so there was a bit of a bottleneck. But I was very pleased with the way I was treated and I was explained everything in great detail and will be referring many people. Hopefully the service department is also as great!

Review №32

T.J Marshall was awesome 😎 when it came to getting me into a vehicle. I really appreciate the easy process and experience. I know have me a 2019 Camry and I’m going to enjoy every moment of it. Thanks again for your expertise and professionalism.

Review №33

Ask for Joshua Dayutis he’s so knowledgeable and very honest. He even said a prayer with me before the sale what a nice young mans

Review №34

Joshua Dayutis is a honest and trustworthy salesman. He did such an amazing job with my trade in/new sale I brought my mom back the very next weekend and He was able to work out a great deal for her also. He Was upfront and honest about everything during the entire transaction, and was also available afterwards when there was a small issue with my mom’s car being connected to her phone via Bluetooth. Even though that should’ve been a service center job to take care of Josh took the time out to speak with her over the phone and walk her through it and greet her when she arrived at the dealership.

Review №35

Warranty was not honored on a 2021 Toyota Camry. I was charged $124.00 for a $2.00 hose that went missing on my car. The car has less than 20k miles on it and is garage kept. Lesson Learned. This was my 3rd car from them and my last.

Review №36

Joshua Dayutis is a super cool guy that works here. He is very friendly and really cares about the well-being of the customers :)

Review №37

I’m very thankful and so blessed for Elizabeth J being my sales consultant. She was extremely patient with me in finding the best deal that I was comfortable with. She went above and beyond to do her best to make me happy! I am so excited to own a 2021 Toyota Supra GR thanks to Elizabeth and Chris in finance! Thank you Serra Toyota! ❤️

Review №38

Very good service in the pre-owned department. Meet with a smile and pointed in the right direction. Mr. Andre Williams was the salesperson I dealt with he was very very helpful and the financial department was also able to work with me. The only question or concern is that when I looked under the hood the windshield wiper fluid had not been refilled and there was a whole lot of pine straw stuck in the hood. I was told that they could not clean out under the hood with water, but I dont know why they just clean it out with a air blower. I do recommend this dealership to anyone who is looking to purchase vehicle and get the best price ever.

Review №39

Gary Wilson have great customer service! Thank you so much

Review №40

Reggie, Jermaine, Aubrey were professional and friendly. I had to give 3 stars because we had some questions after the purchase, and it took about a week of constant calling to get in touch with the guys who helped us. I understand y’all are busy with new customers, but your already purchased customer should feel just as important. In addition, we had some confusion and unclear communication during the negotiation of price and discount (this is what we called about). Nevertheless, the issue was resolved; wish it didn’t take a week of constant calling.

Review №41

Very impressed with my experience today with Serra Toyota of Birmingham. I worked with Antoine, Johnny, and Reggie (I hope I’m spelling his name right.) We came in look for a mini van and instead left with an upgrade! Thank you to the General Manager, John as well. We will definitely be back one day to get my husband a Tacoma. Thank you!

Review №42

Serra Toyota is the place to purchase your next vehicle. Mr. Mohamed was very professional and walked me and my husband through the whole car buying experience. He is very knowledgeable and he made this process simple and stay on top of everything. I highly recommend him as a salesman.ThanksGrady & Alfreda Coleman

Review №43

Called to inquire about a used car. Arranged a meeting for the next day to test drive it. Showed up and they couldnt find the car. Turns out it was being used as a demo. I gave it 30 minutes before I left. Kelsey the salesman needs to brush up on his knowledge of the cars he is trying to sell. He said they did not make the xse in a hybrid, he is not familiar with the optional packages that are available for the xle and he tried to show me a 2018 thinking it was a 2021. Overall Id just stay away.

Review №44

I went there to look for my first car and a guy named Joshua dayutis helped me look for one and find the one I wanted. Great employee 👍🏻

Review №45

Mr Gray & Mr Greene, Y’all are the best!! They answered all my questions, very polite & professional! Everyone there was very nice & very friendly! I give Serra Toyota in Decatur 5 stars & 2 thumbs up!! Thank u for everything!

Review №46

Nathan and Jerry were absolutely amazing. 10 out of 10. Told me they would get me in a car and did exactly that. If you are looking to buy, I highly recommend Serra Toyota, make sure to ask for Nathan or Jerry. Theyll get you rolling.

Review №47

Serra Toyota has taken such great care of my daughter! :) We live in Washington State, but our daughter attends University of Montevallo. She drove her corolla across out beautiful Nation and had it serviced at Serra when she arrived. She has also had need ot new tires... Being this far away can be nerve wracking, normally we would just handle the kids car issues... Serra has worked with her limited schedule as she is a student athlete and treated her with such kindness. Dad and I are truly greatful to have found a place we can put our trust and our childs safety. Thankyou Serra Family!

Review №48

Gary Wilson your are the bomb thank you so much brother

Review №49

Man all I can say is BRETT WAS GREAT!!! definitely deserves a award he is so full of good energy with a positive feedback and has every answer for you!! Definitely got my genesis and had a great salesman to brag on, keep up the good way

Review №50

Ralph Gibson was excellent. I was pleased with the service. His personality is great and he got my son and me a great deal. I would highly recommend him! he gave me a great deal and was a pleasure to work with. I would highly recommend him.Miss Edwards

Review №51

Shawn Jenkins was an exceptional salesman. Shawn listened and delivered. Great customer service. He went over and beyond to fulfill all my auto needs in purchasing a new vehicle. Thanks Shawn !

Review №52

Ask for TJ Marshall. He is the BEST car salesman Ive ever dealt with. He was very patient, understanding, and genuinely wanted to help me. The day we met he said “I’m going to do everything I can to get you rolling” & thanks to him I have a 2019 Corolla that I love! He’s the best

Review №53

Kelsey Layton is AWESOME!! From the moment he introduced himself to us I knew we were in excellent, capable hands. Kelsey took the time to LISTEN to what WE needed and wanted in a vehicle and delivered just that. The finance team is super too!!! So, when you begin that very tedious car search please give Kelsey Layton at Serra Toyota a call. He and the entire staff are great to work with.

Review №54

I went to purchase a car today and was immediately greeted by Nathan Campbell, sales associate, upon arrival whom I had spoken to earlier about purchasing a car. The experience felt personalized and I was given cars specifically fitted to what I was looking to purchase. The whole team at Serra Toyota was wonderful. I also received help from Derrick Merriwether & the finance team.I would highly recommend buying a car here. Go see Nathan Campbell at Serra Toyota in Centerpoint!

Review №55

I had never used a dealership for service work on my vehicle but going forward theyll be who I use for anything and everything. They changed my whole view on having my truck worked on, they called me often and kept very involved with what was going and they were really reasonable priced as well. All in all they were great

Review №56

Nicole was so great to work with. We drove down to Birmingham from Nashville for our 4runner and she made the process quick and easy. Thank so much!-Katelyn Richie

Review №57

Yao was such a great person! Supper friendly. He helped me find the perfect car for my family. He is on it with every question we had and I love how patience he was and very friendly. I would highly recommend you to go get a new car with him. Thank you Yao 😊

Review №58

This was our first time ordering a vehicle to be delivered to us. Really the process couldnt have been easier. That being said, we had already looked in our area for what we wanted in this vehicle. The people we dealt with couldnt have been nicer to us. Very knowledgeable & helpful. Liz gave us a great deal without argument or trying to sway us in another direction or their way of thinking. Great experience!! Brought the vehicle to us from about 90 miles away. Would highly recommend their dealership!

Review №59

Kelsey did a great job explaining everything about the cars we were interested in and sold us on every car. He was fast, friendly and efficient. We ended up buying a car!!

Review №60

Trevor H. was absolutely amazing!!! I was an absolute ball of nerves but he did as promised which was to be there every step of the way and make sure I left with a car I LOVE!!!!!! The information provided on the vehicles and financing was very helpful and informative. A salesman like Trevor locks Consumers like myself in for future business. Thanks again, Trevor!!!!!

Review №61

Simeon is very personable and listens to his customers needs. I received excellent service and will definitely be back!

Review №62

I Love Serra Toyota. They always take care of me! The service department crew is fast, friendly and professional.

Review №63

Nicole was fantastic to work with. Was worth the drive down. Dont hesitate to purchase your new Toyota with her.

Review №64

Josh Richie made my car buying experience incredibly easy and hassle-free. He addressed all of my concerns thoroughly and patiently & continued to update me throughout the entire process. I never once felt pressured or rushed like in most dealerships. I can’t say enough good things about this consultant and my overall experience. I will absolutely be recommending Serra Toyota and referring everybody I know to Richie.

Review №65

Kelsey Layton is a phenomenal salesman!!! He explained the car buying process in great detail and paid attention to what I was looking for and expecting in a vehicle. He is very knowledgeable, cares about his customers and I highly recommend him if you are in the market for a new car.

Review №66

Went to Serra Toyota today and met our sales man Coach. He was amazing, treated us like family, answered all of questions honestly and went over and above helping us get everything we needed. Will definitely deal with Coach on all future purchases. We even had lunch together while we were working on our purchase. Great guy, you want be disappointed! Thanks Coach for everything.

Review №67

The sales staff was very knowledgeable on the car I was there to see and made it very easy to test drive exactly the one I wanted to buy. The process was pleasant and they weren’t pushy. I felt like they were there to match me with the perfect car, not to make a sales quota. Jerry was especially friendly and I’m glad I was able to buy a car from him. We drove all the way up from Montgomery because he was willing to put in the extra work to show me the car I wanted to see. We will drive up again when it’s time to trade in our highlander. This is an experience I would gladly do again. The finance manager was knowledgeable and got my paperwork processed quickly. Overall, this is the best car buying experience I have ever had. It’s hard to beat a Toyota, but when choosing a Toyota dealership, it’s hard to beat Serra Toyota.

Review №68

Serra Toyota of Birmingham was a great place to buy a new car from. Reginald Coleman was super easy to work with and he got us a great deal on a 2021 Toyota 4 Runner Nightshade. He went above and beyond to make sure that we were happy with our purchase.

Review №69

Nicole was great to work with! She made buying a car so easy! Go see Nicole doe an awesome experience! 😁

Review №70

Thank you so much Gary wilson for all the help!

Review №71

Ahmadou was awesome to work with. I would highly recommend him and the team at Serra Toyota. The process start to finish was very smooth.

Review №72

If you ever need a car new or used you better go to Serra Toyota and see Marie and/or Nicole. The are some of the best and nicest, friendliest people I have ever met. It was also the best experience I’ve ever had buying a vehicle. After talking to Nicole for the better part of a week and narrowing down my choices on vehicles I went to see them (a 2 1/2 hour car ride). Watch out for poachers (salesmen who try to steal other people’s clients and leads by telling you these ladies don’t work there. Kissimo Yao, you know what you did and who you are). These ladies not only found me exactly what I was looking for, but will deliver it to my door. You better believe if I ever need another car or anything related to a vehicle this is where I will be going and sending everyone I know. So if you want a nice car, great service and an amazing finance experience (courtesy of Chris, the finance manager) then go to Serra. If you can’t make the trip, call and do it over the phone or online. Trust me you will NOT be disappointed! Thanks again Marie A., Nicole and Chris!😁😁😁😁👍🍾🎉

Review №73

Nathan Campbell Was my sales associate Today Although he explained that he was new he Did an excellent job today Both Him and Rob they made sure they got me a vehicle that fits into my lifestyle.They were nice and respectful they were very informative they gave me great info that helped my situation out a whole bunch I THANK YOU ALL SO MUCH THANKS SERRA TOYOTA YALL THE GOATS FR

Review №74

Ralph was amazing help! It was my first time buying with Serra Toyota and thanks to my experience I will definitely be coming back in the future.

Review №75

Simeon did a great job with taking care of me and my family. I will be referring my friends and family to Serra Toyota. Thank you for a great experience.

Review №76

I had a very great experience with getting a new car! Marie helped me with everything and choose the perfect car! I would recommend friendly and happy environment!

Review №77

OMG! Gary Wilson was a great salesperson. I went in knowing exactly what I wanted and he made sure I got just that… Thank you Serra Toyota and Gary Wilson for such a great experience…

Review №78

Steven was very knowledgeable and polite. His professionalism was great! He walked me through the buying process with patience and considered all of my needs and wants in a new vehicle. This was the best car buying experience I have had. I would definitely recommend this dealership!!

Review №79

Simeon Wiliams was the epitome of being a professional and he was friendly too! My cousin said it was THE BEST experience, ever when looking to purchase a vehicle. Both she and myself will continue to send people his direction!Thanks for everything Mr. Williams!

Review №80

Michael Sides was great to work with. They got me in and out in a matter of dealership in Birmingham so far. They always find a way to get it done..

Review №81

The guys at Serra Toyota were extremely helpful and great to do business with. They were supportive and transparent throughout the entire process. I will definitely keep them in mind for any future purchases!

Review №82

Service is first rate. The staff is courteous and takes care of my automotive needs. My wait time is very reasonable, even when I come in without an appointment. I go home a satisfied customer.

Review №83

Excellent service!!! I was traveling through Birmingham from out of town when a small part of my rental Prius came loose and the tire pressure symbol came on. I made an appointment for the one day I was in town and the Service Manager allowed me to drop off the car earlier so I could leave town on schedule. Both issues turned out to be easy fixes and they were fixed at no cost! And because I was traveling, the service techs checked all the cars systems. My car was ready in under an hour. I really appreciate the amazing service from this dealership.

Review №84

Joshua Dayutis By far and more an excellent sales man!!!

Review №85

Had to drop in , in a rush without an appointment and was greeted by a nice young girl that went and got a service rep for me and he understood what I wanted and said it would be a little bit so I went to lounge and waited only about 30 to 45 minutes and he said it was ready and I paid with a military discount and left with a fresh oil change good for another 10k miles. Great Service

Review №86

Jon P was so helpful with finding the truck I wanted. Even when my truck wasn’t on the lot he was able to find it and keep my informed on when the truck was coming. He is trustworthy, non-pressuring and knowledgeable about the whole process. If you are looking for a Toyota go to Serra Toyota and ask for Jon Parnell!!

Review №87

Thank you gary wilson for all the help

Review №88

Morgan smith at serra Toyota was by far the best salesman. He definitely made us feel like family and my kids loved him. Made buying a car with 2 small children less of a hassle and more enjoyable. Thank you so much morgan! We will continue to us you and send family to you as well!

Review №89

Thank you so much Gary Wilson for everything in

Review №90

We bought 6 Toyotas through the years. All have been with Morgan Smith. So courteous, knowledgeable and a pleasure to work with. I will see him again when I need an other.

Review №91

Erick Fitzpatrick has become my new favorite car guy. He said he wants to be my friend in the car business and he is. My husband adores him. Thank you!

Review №92

Amadu is the most professional, honest and positive person I have ever met. He would not allow me to leave without having a car. I have been in a car-relationship with him for more than 5 years. This guy is one of a kind!! If you don’t buy with him you’re a FOOL!! He works hard for people an a plus is he has some awesome stories and gives the BEST life lesson and advice. Thank You so much Amadu!!

Review №93

Brett has been great! I told him what I wanted and he didn’t stop until he got it. I would definitely recommend him to a friend!

Review №94

Brett Galloway great guy with good intentions. Could back off on the pressure. Please dont dismiss your customers concerns as not legitimate. My questions were important to me. If I hadnt had a certified mechanic accompanying me who answered said questions, your sale would have fallen through.

Review №95

When I went to this Centerpoint location I was greeted by a nice young lady whod asked me how could she help. I proceeded to tell her I needed oil change service and she directed me to drive into the bay area where a technician was waiting. He then took my information, took my car and I proceeded to the lobby. My wait time was good, my car check up was fine and I was happy. I would definitely go back to this location and recommend them. I was greeted and had service with a smile and my experience was great!

Review №96

I was told to go see Erick Fitzpatrick. They said that he would take great care of me. He is the man and I recommend everyone go see him.

Review №97

My experience at Serra Toyota was the best! I went to get my first car and it was easy and quick! The service was great and we made some new friends in the process. The seating area and tv made it nice to sit and wait for the work that comes with buying a car. Thank you Serra Toyota! Shout out to Mr. Matt and Mr. Brett for helping me get my first car!

Review №98

Always professional and know the product they sell. Torrey Marshall was my sales associate and he was very easy to work with, he listened to what I liked and didn’t like. No pressure just wanted me to be happy in my purchase. Serra Toyota sets the bar high and that is why I’m a repeat customer!

Review №99

Gary Wilson are truly the best! Thank you so much for everything.

Review №100

Walked in fearing the stereotype of the classic stereotypical dealer. Afraid I would be roped into spending more money than I wanted to or purchasing what I didnt want to purchase.Nothing could have been further from the truth. Jerry Cheng was able to quickly and efficiently help me find the exact car I was looking for and work with me to make sure it stayed within my budget.Every time he stepped away from his desk he came back with better and better news. Was friendly and eager every step of the way.Well I hope and pray this car will last me a very long time. He made the new car buying experience quick and easy.

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4.9 Rating
  • Address:1300 Center Point Pkwy, Birmingham, AL 35215, United States
  • Site:
  • Phone:+1 205-847-1841
  • Toyota dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7:30PM
  • Thursday:9AM–7:30PM
  • Friday:9AM–7:30PM
  • Saturday:9AM–7:30PM
  • Sunday:9AM–7:30PM
  • Car rental:Yes
  • Oil change:Yes
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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