My first Google review. Wish I could give them 5 stars because that would mean I had a great experience. But buyers BEWARE of the management here. If you buy a used car or happen to get a lemon, you may be in for a huge headache. I bought a used vehicle on Friday, 2/19, and on Monday 2/22 I already had it being looked at by my mechanic. This was AFTER I tried to get management to respond. Vehicles fuel pump wasnt working, and Stivers said DO NOT tow it to our place because we dont work on Rams. My mechanic found out that the fuse box had been heavily rigged to send extra juice to a failing fuel pump, just enough to get it to run. He said that this was easy to spot once they looked at it, meaning that Stivers doesnt check out the vehicles well enough. I have tried, repeatedly, to get them to return my call and talk to me about the issue, hoping they will at least acknowledge it. And additional $2000 later Ive got the van back, but NO thanks to Stivers. My mechanic, on the other hand, is going to get the SECOND Google review Ive ever written, and it will be 5 stars.As of the date of this review, we are just a month past the date I bought the van, and I still have not heard from them. This was after my salesperson and the manager BOTH said he would get back in touch with me. They have three different phone numbers, and not a single message or call has been made. I will keep trying, and I hope that someone in their marketing group will see this and get back with me. Im hoping there has been some minor miscommunication there and that I will get some assistance and help covering the expenses soon. If that happens, Ill be happy to re-evaluate my rating.