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Riverchase Automotive Services Center
2015 Old Montgomery Hwy, Birmingham, AL 35244, United States
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Ma
Review №1

I got tires here. David was the one that helped me. He is a real asset to the business. He was very polite and respectful. He also checked my car for other issues and found none. He went above and beyond what he had to do. I will definitely go back when I need other services.

Ch
Review №2

Donnie and the crew are top notch!! I have been using him for 25 years and will continue to use for personal as well as business vehicles.

Bi
Review №3

Thanks Mr. Donnie Kelley from Riverchase Automotive for replaced my alternator. You had provided a professional service.

Mi
Review №4

They were up front with my daughters car and not trying to do any unnecessary repairs. Easy to talk to.

Ja
Review №5

Took my classic car in for some service and the shop was great!!! Good communication, pricing, and service!! Highly recommend.

We
Review №6

Very good, reliable mechanics who fix what is wrong. Weve brought our cars to this service center for years.

Pa
Review №7

Ive been in the towing business for 30+ years, so I know more than a little bit about shops and garages with competent technicians and honest owners. Rex and his son Donnie have been automotive superstars the entire time Ive known them. They are the ONLY shop I trust to work on my vehicles, as well as my tow trucks. Always fair, always honest, and the work is completed right the FIRST time, and within the time frame they tell me. They have always went above and beyond, including taking care of a few things for me that are not always in their wheelhouse; a few weeks ago, they installed a new grill for me on one of my Toyota trucks, even though they are not a body shop! People are so quick to write and post something negative about a single incident---I am embarrassed that in all this time I am just now taking a moment to publicly thank Riverchase Automotive for all of their years of excellent service they have provided to myself, my family, and to the friends I have recommended.

Li
Review №8

I got my axle changed their 3 months ago and when I got my oil changed it was “busted again”. :/ figure it could have happened. Went to get my oil changed 4 months later they said my brake pump was bad along with axel. Didn’t believe them this time took it to a buddy of mine and they said everything was fine. They lie. Anyway thanks for the 2 years.

Br
Review №9

These guys are hands down the best Automotive service center around. Honest and reasonable.

Ja
Review №10

We have used this auto service for over 15 years and have never been disappointed with the service.

Ne
Review №11

They have helped me for over 25 years and I trust them. I recommend them to everyone I know

Si
Review №12

Always good to bring my car to a reliable shop for service, and better than that having good people at the shop!!

Be
Review №13

Went to get broken exhaust manifold bolts removed. Fair prices for parts and labor and was done same day. They ended up replacing all of them as well as install new gaskets on exhaust manifold.

Ti
Review №14

I have been taking my vehicles to Riverchase Automotive for 10 years. They do such a great job. Highly recommend them

Sh
Review №15

I used this place several times years ago and it was great. This time not so much. I’m not sure if they changed owners or what. I had my car towed there that broke down. They were going to charge me $740 for parts that I got for $105 and labor $220 to put them on. But of course they wouldn’t put them on if they weren’t from their shop. In order to get my car towed they charged $100 diagnostic test for what’s free at auto zone. I wish they were honest like they used to be. Things have certainly changed!

Jo
Review №16

Riverchase Automotive is the finest independent repair garage I have ever dealt with.They at honest reliable trustworthy and just plain good at what they do.

Br
Review №17

Have been using them for over 15 years and cant say enough good things about them. They always explain whats wrong and what is needed to let you make an informed decision. Honest, Reasonable and Reliable. I will not take my repairs anywhere else. Thanks Rex and Donnie.

Do
Review №18

Donnie and the staff are top notch. If they say you need something repaired. Trust them !One year later and I have the same opinion of Riverchase Auto. Dont understand some of the negatives I read but cars are expensive these days! If they can save you money they will not replace something but if it needs a repair or replace I still trust them.Still getting great service and honest opinions on work needed for my cars!

O
Review №19

Cant say enough. I am from out of town and needed a main belt. They took me right away, did it in the 30-45 min they had estimated and did it over $50 cheaper than Sears or Pep Boys. Afterward, the mechanic comes in and explains anything he saw that was unusual and just makes you feel more confident to continue on down the road. Good attitude, honest and knowledgeable. What else could you want? On an unrelated matter I met TWO 95 year old ladies there who needed a battery. One of them still drove and they both live alone separately. They had been going there for years to get their car fixed. What better advertisement?

Pa
Review №20

Trustworthy, respectable and good pricing. Ive been using them for over 10 years and will continue. Good honest business people to deal with.

El
Review №21

They are the BEST!! Always the best price and service. Highly recommend them.

Ch
Review №22

This shop is the best. They fixed my 35 year old Toyota that other shops wouldnt even touch and stood behind their work as well. I wont go anywhere else for repairs.

Am
Review №23

Recommend to everyone! Honest and reliable!

Pi
Review №24

Customer service for me is EVERYTHING especially if I am spend $500 or more for a repair! Apparently you dont deal well with African Americans because the atmosphere was VERY unwelcoming. The workers were curt and short, never returned calls and never even called to say the car was ready. If you so dont want to do business with African Americans then say that but my money is green just like everyone elses. The work was good and I would have come back but the customer service killed it for me.

Ja
Review №25

I just had a terrible experience with this company. Ive done $39,540.00 worth of business with them since 03/2014. Weve had one dispute about a $95.00 invoice that I paid. I just had trouble with my vehicle, called to confirm I could bring it to them, traveled 30 minutes to them, filled out all my paperwork, and walked out the door to get a ride. Then the owner/manager walks out and hands me my key and says, I dont work on your vehicles, then turned his back and walked away. No explanation. He couldnt even professionally be a jerk. Wow. Ive recommended countless people to his company and many have spent thousands of dollars. STAY AWAY FROM this place!

To
Review №26

Had a late evening emergency stop off I-65 due to wheel hub bearing failure. Called Riverchase next morning from hotel and these guys towed, fixed and had me on my way by 5pm same day! Tnx for the good/quick service and transpo to pick up car.

Na
Review №27

Employees take time to talk to you & help you understand what is being done to your car and why. Their service is good and price you are charged is reasonable.

Ch
Review №28

When I got initial estimate, I was surprised of the prices they were charging for parts. When I inquired about the prices the front desk advised me that they order directly from manufacturer and do not mark up. I received a remanufactured alternator from CARQUEST (Advanced Autoparts) , was charged $300+ and found the same alternator down the street at advanced auto parts for $175. I wanted to trust these guys, but feel I was taken advantage of. I will not use again.. be aware of overpriced parts and extra unnecessary work.

Br
Review №29

I was buying a car in Birmingham from out of state and the guys at RiverChase did a very thorough pre-purchase inspection, and noted every minor blemish, tire wear, etc. They sent me photos of all of their findings (scratches, etc). Overall, it was hugely reassuring that they took a lot of time and found no issues with the vehicle. Made buying from out of state a breeze. Exceeded expectations.

Br
Review №30

Best shop get your car worked on in Pelham area the are nice and trustworthy

Re
Review №31

The mechanics explain the repairs needed, prices are fair and work is completed as promised

Jo
Review №32

Great work. Honest business. Well reccomended.

Ke
Review №33

Great group of people and automotive repair

Br
Review №34

I’m looking for a mechanic and checking the reviews and they have the same reviews as Christian Brothers...

Ra
Review №35

Hard working and great atmosphere

Al
Review №36

Excellent honest service

Pa
Review №37

Checked car says needs new engine and he never put it on the lift to even look at it also never scanned it think he was trying to make money for something that did I did not need

C.
Review №38

Good and honest.

Information
7 Photos
38 Comments
4.2 Rating
  • Address:2015 Old Montgomery Hwy, Birmingham, AL 35244, United States
  • Site:http://www.riverchaseautomotive.net/
  • Phone:+1 205-733-1037
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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