Greystone Tire & Auto
5465 US-280 Ste 101, Birmingham, AL 35242, United States
Review №1

The team on Greystone is awesome. Always willing to help, very honest people, fair prices, quality of work, and do the best to fix the issues in you car as soon as they can. A+ Recommended!!!

Review №2

Went there March 16, 2021 just a few hours before the tornado that hit the area close by. These guys went above and beyond that day. That took care of my vehicle and the others in the shop even close to the time of the tornado passing. They made sure everyone there was safe and took us to the safest center room they had. I have a strong and hardy work ethic and even I wouldnt have asked these guys to work in the garage at the time they did. I have nothing but good regards for each and every person working there that day. I cant complement them enough. Definitely deserved a sixth star that day. Make sure you keep this place in mind when you need something taken care of.

Review №3

Greystone Tire and Automotive recently performed my sons 120k Service for a 2014 Camry SE. The car performs better than it did when we purchased the car with 70k miles on the odometer. The car now idles quietly which is uncommon for most four cylinder engines in my opinion.The car drives like its new. The difference after the 100k service and tune-up is appreciable.

Review №4

They do it right every time! Fast service.

Review №5

Great family owned business. Always great service

Review №6

Always a great experience, especially when dealing with Brooks. Ive had five cars in there over the past two years, and Ive never been disappointed with the service.

Review №7

Great place -- reasonable prices good staff

Review №8

I was over on 280 for a massage when I noticed my van picked up a nail on the right passenger side. Thankful for these guys who took me right away to patch my tire so I could drive back over to my side of town in Trussville. If it wasn’t for them I probably would be stranded on the side of the road desperately seeking away to pick up my three small kids. Thank you for being so kind, fast, and for having much compassion!

Review №9

I had an incredible experience here with way better pricing than I have had on previous work on my car. Great service. Quick. Great price. Locally owned. You really can’t beat it!

Review №10

Brooks ordered and installed new tires same day I called to ask. Did the work in less time than he had estimated. Very satisfied

Review №11

Slight issue with the first battery they put in, but it was a FAST easy swap. As a working mom...nothing beats how speedy and friendly these folks are!

Review №12

I appreciate the guys at Greystone Automotive. They told me exactly what was wrong with my car and it was substantially cheaper than what I was told. Highly recommend.

Review №13

I’ve been coming here for years. Best prices. Best people to work with will take good care of you. Super fast. Trustworthy. Would highly recommend coming here first for any car needs

Review №14

This place was great! It was quick and easy to make a time to come in. I loved how it was a family oriented place. They provided great service and were very kind.

Review №15

Diagnosed the issue, got the parts and made the repairs same day. Radiator had to be replaced so the quick turn around was very beneficial.

Review №16

I trust Greystone with all of my vehicles.

Review №17

Had a great experience with the staff. Called in AM and they told me to come by around 2pm for an alignment. They were able to have my taken care of in about 25 minutes. One of two shops in town that I would go to if I had any mechanical issues.

Review №18

The power steering went out on my car. They ordered a hose and it came in later than expected; however, these guys went above and beyond to have my car ready when they promised. When and if I ever need work done on my car, these guys are the ones Im using.

Review №19

Just the best.

Review №20

We started using them for our company vehicles routine maintenance. Easy to deal with, reasonable prices, and they actually do company accounts that way we dont have to call them with a company card every time we need service. HIGHLY recommend using them!

Review №21

Needed new tires on a tight schedule. They had it turned around in less then a day. They have a great a staff and great prices.

Review №22

Good work and good price. Just not crazy about sitting in your waiting room so long - without any magazines geared for women. :-)

Review №23

Very efficient as well as professional. Staff that knew what they were doing without taking advantage of you. Great place!!

Review №24

Really great experience here! Brooks was very professional and the work done was very timely! Will be a returning customer

Review №25

Good service, competitively priced, friendly staff. I have been using Greystone Tire & Auto for several years and have always had a good experience.

Review №26

I was in today for my first time and had a great experience. Quick, and very professional. Thanks guys!

Review №27

Great turn around time on the work I had done to my automobile, very professional and customer service is second to none. I will be using Greystone Tire & Auto from here on out.

Review №28

Excellent service.

Review №29

What I found most surprising was everyone hospitality. Great people and did not try to sell me something I did not need. They are fast and accurate at what they do and this is now my go to place. Definitely a thumbs up from me!

Review №30

Great family owned business always do a great job on my cars !

Review №31

Great place and knowledgeable, friendly staff offering services at a reasonable price. Especially with CostCo discount. Only complaint is when I went to get my A/C checked out they only told me what I already knew. Its stuck on defrost. Repairing it would require taking the dash out. Well thats an easy 500$.However, they did not notice the ripped vacuum-tube that connects to the driving cabin, which could be fixed from the engine compartment. Had to fix it myself after I noticed the problem. Could have done a better job on that. Otherwise great job.

Review №32

Had a low pressure light come on. Called them and they told me to come on over. They checked the tire and found a nail, plugged it and I was on my way !! Very professional and all done in about 15 minutes !! Highly recommended !!

Review №33

I actually came to the Napa auto parts store next to auto masters for a headlight bulb and the guy wasn’t very helpful but he did suggest this place after I asked him are there any places nearby to help. It was a little after five and I wasn’t expecting them to help that night because they were so close to closing but they instantly sprang into action and fixed everything in less than 10 minutes! Super awesome helpful staff and will definitely use them again in the future.

Review №34

Great experience!!! Pulled up as they were closing, after a rough day, and they still plugged my tire which was well on its way to going flat! Thanks!

Review №35

I have used Greystone Tire and Auto multiple times. As usual the management and mechanics are always polite and helpful. They were prompt and the prices are always reasonable. If youre looking for a great all around auto service, this is the place.

Review №36

Awesome experience. Will go back. They accept Carmax extended warranty too!

Review №37

Great service. Helpful, quick and fair. Will definitely continue taking my vehicles to them.

Review №38

Awesome place , clean , excellent service . friends of ours , highly recommend .

Review №39

I had to have my radiator and battery replaced in my car and it was ready over the weekend. Everyone is very kind and honest here- pricing was also very competitive compared to others that I received a quote from. These are some go-to people if you have any car troubles!!

Review №40

We recently took our van to Greystone Tire and Auto and were very pleased. They did a great job and the prices were incredibly reasonable. We will be back!

Review №41

Had multiple services done on my truck including: lift install, tpms calibration, and alignment. All services done in a timely manner at very reasonable prices. Highly recommend and will be back!

Review №42

Recommended by AAA when my car overheated. Honest folks. Certainly had the opportunity to take advantage of me. They did not. Just added coolant and replaced a leaky hose. Good folks. I will use them again.

Review №43

Great people, great service! Thanks for helping our four car family keep rolling!

Review №44

Great service! They will tell you what repairs need to be done and which ones can wait. I will recommend G.A. To my friends.

Review №45

Tammy is always easy to work with and the staff is all trustworthy and dependable when it comes to what maintenance my car really needs verses other chain locations that just want an extra penny.

Review №46

Probably one of the worst customer service experiences I’ve ever had in my life. In short, I had to have it towed there TWICE because they never fixed the problem in the first place, my CAR WAS STOLEN because they left the keys in the car overnight, and then they jerked me around for months after and even refused to pay for getting a new key (that was stolen out of the car.) The owner seems nice, but the people at the front of the house constantly lied to me and my family. Awful, awful service.

Review №47

Have used these guys for years and have never once had an issue. Great people that truly care about you and making sure that your vehicle is properly taken care of. Great management and service, I highly recommend!

Review №48

They are very professional and have great prices on your car needs. Napa auto parts is connected to the store as well which is a plus.

Review №49

Honest automotive shop that will take care of you fast and easy.

Review №50

Great Job. Excellence is the norm for their work

Review №51

Top Notch service and extra mile staff. I recommend the folks at Greystone Tire & Auto for your vehicles need. Very pleased!!!

Review №52

Great service, as always, from Greystone Tire & Auto.

Review №53

Trustworthy group - family owned.

Review №54

Friendly staff and quick service. Great savings if youre a Costco membership through Costco Auto program!

Review №55

Great Place, Quick, Clean & Friendly. Tammy was great. I have a new place to service my vehicle.

Review №56

Family owned and run business, they always get things done on time and do quality work. I also like there online appointment tool, Its a lot of help when you have a busy schedual like myself.

Review №57

BEWARE....Don’t trust these guys. We needed a headlight changed on our Prius. We were told how much. When we returned to get the car they charged us an extra $15.00 because they said in was hard! My husband asked well why didn’t you call us first to make sure it was okay. They didn’t have an answer.

Review №58

So I post many reviews and honestly I hate for them to be negative but I have had a horrible experience here. I went in on Tuesday 12/18 because my car was running hot. Tammy was nice enough to give me a ride home while I waited. Firstly my car was not correctly diagnosed I spent over 500$ here and still having the same issue. When I picked it up drove toward Wal-Mart it immediately got hot so the looked at it again right before closing then i leave again same thing finally I park in publix to let it cool down. Again in the morning I take it back. Again they check it send me on my way 30 minutes later car hot again. I call and was pretty much brushed off and was told that they fixed what they thought was the problem. So as of right now Ive been charged all this money car still running hot n they acting like its cool I came in with 1 problem which has still not to be resolved. I will Im so disappointed I travel alot for work and Im in Alabama all alone no family I came here expecting a1 service seeing that its connected to a napa but to spend this type of money and my issue not be fixed Im so disappointed. Now I have to go get my car worked on all over again so I can hopefully make it home for Christmas.

Review №59

Very friendly and knowledgable staff.I will not take my car anywhere else!!

Review №60

My daughter’s 07 Kia Sorento stopped on her on the freeway in Atlanta, she had it towed to a shop in Atlanta. They replaced the battery and alternator 500.00. Two weeks later she is getting warning lights on the dashboard. Fearing that it might be more problems, when she came home for a wedding, I called Greystone Auto and took it in for a diagnostic. In less then 30 mins, results were in; defective alternator(new) . The folks at Greystone called the Atlanta shop and coordinated an under warranty replacement. That was a blessing not to have to worry about my daughter having a malfunctioning car while living there alone.I have always gotten good service and fair prices here. I have had at least 5 repairs done there and never a complaint.Thanks Brooke and all the folks there for easing our anxieties.! Now I have another review to write about that Atlanta shop 😡!

Review №61

Prices are always good, they have some top notch guys working there.

Review №62

Very attentive and professional. definitely will be my go to shop!

Review №63

Good and fast service is of best places in Alabama

Review №64

We recently took a car here to get a pre-purchase inspection done, and had a great experience as they were professional, efficient and knowledge and offered a reasonable price.

Review №65

Incredible service with great prices, these guys will really bend over backwards to make sure youre happy.

Review №66

Quick and friendly service with very fair prices!! thanks

Review №67

Women: do not go there! Send a man! I had trouble getting someone at the desk. I need a new light for my brakes (just one). They wanted $40.00 and I have the bulb ! No respect !!As a woman I am used to being taken advantage of!!!!!!’

Review №68

Quick response to my needed repair.

Review №69

This is the only place I take our vehicles to.

Review №70

Brooks and the team was awesome!

Review №71

I have been in Automotive field for 35 years and this Place will become my Automotive Service Center because I felt as if they were honest and staff was very friendly. Tammy and Dustin were very Professional.

Review №72

Great service in every aspect.

Review №73

Great place and great people

Review №74

Fast, professional service

Review №75

Great job in fixing my car irregular noise !!!

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4.8 Rating
  • Address:5465 US-280 Ste 101, Birmingham, AL 35242, United States
  • Site:
  • Phone:+1 205-980-5113
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car dealer
  • Car service
  • Diagnostic center
  • Mechanic
  • Tire shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
  • Wheelchair accessible entrance:Yes
  • Oil change:Yes
  • Mechanic:Yes
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