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Christian Brothers Automotive Trussville
5635 Chalkville Mountain Rd, Birmingham, AL 35235, United States
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Christian Brothers Automotive Trussville
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Be
Review №1

Cant say enough wonderful things about Christian Brothers! We have used 2 locations in the Kansas City area, and 2 in the Birmingham, AL area and we have been treated so well and had quality work done to our vehicles.Most recently, we are so appreciative of Luke and his staff at the Trussville location. They go above and beyond to help you. We will continue to recommend you to anyone we know needing car repairs. Thank you so much!

Ti
Review №2

This company use to be a very good company for automotive needs but they have become total ripoffs!!!!!!! They tell you all kinds of lies about whats wrong with your vehicle just to upcharge you on unnecessary fixes!!!! I will never patronize this company again!!!!

Ja
Review №3

Christian Brothers has always been a great Automotive Repair Facility , I would definitely recommend them my family and friends.

La
Review №4

I have always had a pleasant experience with Christian Brothers. They are always polite and pleasant to everyone who comes in for help.

De
Review №5

Very polite young man drove me where I needed to go and picked me up when my car was ready. They called and explained the issues and cost before repairs. I would recommend this company.

Ka
Review №6

They were very friendly and professional. They did my car in a day without an appointment. I would highly recommend!

Lo
Review №7

They have outstanding service, I had to have my mass airflow sensor replaced I was prepared to be there half of the day. By the time I sat down, got my tablet out they said your car is ready. I was there maybe 30 to 40 minutes max. They have outstanding service and my runs like new again.

An
Review №8

They are always eager to serve and keep me informed throughout the repair process. Totally professional and great to work with!

Re
Review №9

Update: I was contacted by Luke after her reviewed the complaint. He offered to inspect my vehicle for free and told me I can take it somewhere else for repairs. My vehicle was towed to his shop because we drove it and it kept stalling out. My vehicle did crank. I Uber part time with my mom in this vehicle so my vehicle was running. My vehicle is not running at this time. I left his shop and drove up the street all lights on the dash board jumped on and I had to press the gas all the way down to inch up the street. My life was in danger because I was in ongoing traffic. He told me he knew I could drive my car back to the shop. He is not willing to repair my vehicle that they broke when they tried to repair the the fuel injection system. They caused more damage and I am requesting a refund since those technicians , he say is the best, do not have the ability to repair a simple repair. The pandemic cause companies to price gauge but to result to fraud and theft is insanity. He keep lying like I dont want him to repair my car when he do not know how to fix it.Original Complaint Christian Brother Automotive Trussville location just charged me $1574 for fuel pump, cleaned some trash out the filter and spark plugs. My vehicle was cranking however it will stall out. It ran good, I maintenance my vehicle and it had no problem. I picked my vehicle up at 7 am this morning and it is barely moving. All these lights are now on my dash and I had no lights on my dash. They told me they will not come pick it up and I can pay $100 tow, If I brought it back they will do another diagnoses and charge me for the repair... They have stolen my money. They get very smart and hang-up. As will like a refund.

cm
Review №10

Waiting area was very comfortable to sit in. The man at the front desk offered me and another guy beverages which was beyond anything i expected or what was required by them. They explained everything they were doing to my car and had me in and out fairly quickly. Will be going back for all future services.

Ho
Review №11

They very friendly, efficient and highly skilled. Actually the intake associate figured out what was going on with my 2014 Infiniti QX60, randomly wouldnt start. He looked in the fuse box under the hood close to the drivers side dashboard and there was a disconnect. Plugged it in and problem solved. I didnt require a tech, so I didnt have to pay (AWESOME). Infiniti service center in Hoover, AL wanted to charge me $160 for diagnostic fees, I took my vehicle to Christian Brothers in Trussville and will take it to them from now on. Great job guys!

Gr
Review №12

It was a good experience here. They fixed the issue I asked them to fix. It was relatively cheaper than the car dealership and it was done right. This is my second experience with them and both have have been good.

Mi
Review №13

Very fast work. Took it in at 8:30 am got it back at 2:30pm same day.

Be
Review №14

Great staff and great owner! Always giving me car advice when I ask.

Na
Review №15

Great owner. Professional team. Would definitely recommend for all your automotive needs!!

Ca
Review №16

Friendly staff! Everything is extremely clean and looks well organized. Fourth oil change is free! Definitely making this my new auto maintenance and repairs place.

De
Review №17

I had work done on my car a few months back. I was given a list of needed repairs with quotes. Repairs were done timely and excellent customer service getting my car back to me during the busy Christmas season. I dont normally give 5 stars but something told me CBA deserves them.

Da
Review №18

Understand I’m not automotive inclined but, I took my car to Christian Bros yesterday to see about getting a Break Light Bulb replaced. After he looked it up on the computer I was quoted $97.00. He informed me most of that cost was labor. I declined the service and went and bought the bulb myself for $8.26 after tax. After watching a 2:30 YouTube video I had the new bulb replaced in 20sec. I’m all for making $ but Jeez.

Be
Review №19

Friendly staff that got the job done right! They were just flat out amazing. When I walked inside the building I was great by 3 young men that made me feel so welcome. They listened to the problem I was having with my vehicle and told me about the diagnosis process. All my life I thought shops just hooked it up to a machine and fixed it but they showed me the value in the professionalism in the technicians ability to hand test the components in my car and fix it from there! They are very reasonable on prices considering the Nice Difference they give with repairs!! While I was waiting on my vehicle to get fixed a young gentleman gave me a ride home for free.... I was amazed at that kind gesture! He even ran me through the jacks drive through where I could pick up dinner for my wife and children. They are so helpful!! Truly the BEST service I have ever received from anywhere (other than the good Lord). Thank you Christian Brothers Automotive in Trussville! You have gained a life long customer in me!

Su
Review №20

My second time coming here, both times they could fix my problems without a waiting a month! Had my brakes done last time and they did great! They get I freak out if I cant SEE my truck! This time its steering, going and stopping were great but turning was a problem. It wont be when I get it back! guys are nice and understand to wait till I explain what I hear, most others dont care because Im female! I do recommend them for auto work you can trust!

Br
Review №21

Great group of folks. I was greeted promptly, my vehicle was diagnosed and a repair and maintenance plan were laid out for me that was easy to understand. Only presented me with the repair I was in for and the recommended maintenance that was due on my vehicle (actually overdue). The price was more than fair and in no time they were done and my vehicle is performing like new. Thanks guys.

Sa
Review №22

Work was done in a timely manner, very friendly staff, frequent updates on when the parts came in. Highly recommend!!

CK
Review №23

Made an appointment - they were fast friendly - the office is super clean - and the staff have the best customer service I’ve had in years - I will make them my go to for all my car needs in the future -

Ma
Review №24

In this time of man having no natural affection for others, you get to a point of not knowing whom you can trust when you are out in the world. I trust Luke and his fine team at Christian Brothers Automotive Trussville. The have taken care of my car since they first opened this location, and I have never been disappointed. I recently took a truck there I was interested in purchasing and the detailed report they presented to me with colored photos was amazing. They told me everything good and what needed quick fix first and what to watch for down the road, and the cost of each repair. It was so well worth the money. I am confident that when I refer family and friends to them that they will be well treated and dealt with honestly.

Ja
Review №25

They were upfront and honest about an issue with my car and completed the work quickly.

Ms
Review №26

Do not take your vehicle to this shop. They are crooks. A typical diagnostic fee is $39.95-44.95.They wasted over $100 of supplies and forwarded the charge to the customer. Bad business.

Br
Review №27

They are always friendly and honest I have had a great experience every time

Ro
Review №28

Love the way they dont pressure you into buying and the way they answered all my questions without me having to ask them to explain. Very nice and courteous people work there. Would recommend 3x over.

Ch
Review №29

Ive always been very happy with the work theyve done on my cars here. The prices are reasonable, and theyve never tried to upsell me on extra work my car doesnt need.

Pa
Review №30

James took care of this old man and his truck...the Trussville location is highly recommended...

Wi
Review №31

Great job, excellent service!!

As
Review №32

They made sure that they stay in contact with me about my car. They stayed professional and made sure that they got the job done swiftly.

Ja
Review №33

What did I like about my experience at Christian Brothers Automotive? Well let me tell you: - Christian owned and operated. - Carrying the specific product I wanted for my repair need(Interstate Batteries, also a Faith-based company.) Honest and fair pricing! - No price gouging or added costs. - Friendliness, professionalism, experience, knowledge, informative and efficient. Technically focused in communicating with the customer. Text updates of the work being done. Pictures included in some cases.- Pleasant and clean appearance of the facilities, grounds, customer waiting area and office. You feel comfortable in the environment and surroundings. No blaring, obnoxious TV in the customer waiting area! - Overall, a great experience at Christian Brothers Automotive. Nothing negative about it. - If only the majority of automotive repair businesses followed the same business model as Christian Brothers does, having to get your car repaired would be a much less stressful thing to have to go through.- Job well done, Christan Brothers! Kudos to you, and all of your excellent staff and technicians!*While I have used Christian Brothers, and have friends who do as well, my primary, go-to repair shop is still A+ Tire & Automotive in Trussville.

Gr
Review №34

Repaired steering column properly. Did a very quick job on my truck to install new ignition switch. These folks a very thorough and professional. They call you with updates and pictures of the work and issues. I would highly recommend all to give Christian Brothers Automotive a try.

cl
Review №35

I was RECOMMENDED by a close friend to bring my car here for service. They do a great job of selling you on the ASE certified technicians and warranty and quality of service. But the experience I had was totally different. The owner is a very arrogant individual who likes to try to talk over his customers and make accusations. I had to bring my truck back 3 times for the same issue. Wasted time and money that I ca. n never get back. I would not reccomend doing business at this establishment. You want to go where they value your business I didnt feel valued at all. I will never recommend this place to anyone. This was all turned around by a fine gentleman who made it his business to make sure I was treated fairly in the end. Jason went above and beyond to make up for lost time by not only fixing the issue but offering me a 2 year warranty to give me the piece of mind I needed to recommend this company. I am very pleased with the end result and would highly recommend this shop.

Ri
Review №36

Great guys! Removed a nail and repaired tire. Very honest, kind and professional. Switching from mechanics I used for over 15 years.

Ch
Review №37

Fantastic use of technology keeps customer appraised of activity occurring to one’s vehicle, while in CB’s care; include pics of issues found during thorough, investigation phase. Patiently answered my questions, good pricing, timely service. Customer care included courier service! My only qualm was two new tires went on back end, where old ones were removed instead of putting them on front and rotating older tires to back, per my initial request. No big deal as they can rotate them during my next oil change😊

Ka
Review №38

They will stand behind their work. You can trust them to make it right. Very polite and professional.

ch
Review №39

My alternator needed replacing which was covered under my Carmax warranty (they are authorized thru Carmax to perform warranty work). They found that my ball joints were leaking and contacted the warranty company to make sure they would cover that work as well at no expense to me. Great customer service!

N.
Review №40

Quality staff and dealership level knowledge base. Will use them in future exclusively.

Bi
Review №41

Good people but the quotes i got were way out there. Very expensive

Cl
Review №42

These guys are fantastic! Was on a road trip and got in a jam and was taken care of quickly and the price was great! Highly recommend.

Em
Review №43

Quick and kind service! As a younger woman it was nice to feel like I was being heard and that I wasnt being scammed or taken advantage of like some other auto repair places feel. They answered all my questions and made sure I was taken care of. One of the cleanest waiting rooms Ive ever sat in as well. Will definitely come back.

Co
Review №44

I couldn’t say enough good things about Christian Brothers. I had to take my car in to be fixed a couple days ago, and even though it was a big job and my whole dash had to be taken out, among other things, it was ready to be picked back up the same day.From start to finish everyone there was so professional and kept me updated with what they had to do. They even sent me a text to let me know there was a technician looking over my car not long after I dropped it off. This is the 2nd vehicle I’ve brought here, and there’s nobody else I would trust to fix our cars. I highly recommend them👌🏼

Ki
Review №45

Took good care of me I will be a repeat customer

Ju
Review №46

The people at Christian Brothers in Trussville are some of the best people you will ever meet. They do an amazing job and go above and beyond to make sure you’re getting, not only the best experience, but also the best quality of work. Would recommend to all!

Ca
Review №47

Professional and very personable staff that listened to our concerns and made appropriate repairs.

Al
Review №48

CBA Trussville has a wonderful and friendly staff. Extremely professional and trustworthy.

Le
Review №49

Wonderful experience!

Wi
Review №50

Excellent service and professionalism.

De
Review №51

Honest and helpful. I always go here and recommend people!!

Ja
Review №52

This place is awesome! The staff is all professional and friendly, the shop is state of the art, the waiting room is comfortable and you get free drinks and snacks. Best of all the service is unmatched. I recommend everyone go check out Christian Brothers Automotive Trussville. They do everything and I feel confident when I leave and appreciated. This place is a hidden gem if there were not shop doors you could drive past and miss the building it is so nice. A completely different take on the standard mechanic shop. Just go see for yourself and you will be impressed.

Co
Review №53

This automotive business is a rip off it started I took my 2001 Toyota Highlander there to have a heater coil done the price went from 975.00 to 1100.00 my vehicle is still not fixed, my husband took his Toyota Tundra there, they said his wiring to his alternater was the problem, they charged 1374.00 for that he got home they did not put the clamps back on his radiator hose, they do not do what they say, they try to price gauge you, because they know you want your vehicle repaired, they need to take the name Christian out of the name of their business, because there way of treating customer is not Christ like.

Be
Review №54

I have not found a shop with the attention to detail to my car and to customer service like these guys provide. Every time we bring our cars in we are treated with the best care! They always make sure we understand what the problem is if there is one. And they make sure we understand what needs to be done to fix it. They look for the best solution to put the best part on the car with the best warranty for us. I would recommend this shop to everyone I can.

Bl
Review №55

They were very rude to me, did not even say a word when I left a young dark haired guy took my money after I overpaid for checking my radiator ,charged 60something to check it I got it repaired somewhere else for two hundred less, I paid them for checking it, young dark haired guy gave me my change, I said thank you, the young rude guy at the register said nothing, no your welcome, no thank you, but was so focused on a man that had came in in scrubs, he must have thought he was a Doctor, he was totally nice to him, but horribly rude to me!!!They are the highest place around, every other business of this type is much cheaper!...Donna Acton

Th
Review №56

Luke Younger and his team at Christian Brothers Automotive not only took care of my car. They took care of ME. Theres a difference! Taking care of my car was good customer service. Taking care of me went far above and beyond anything you will see in the automotive repair industry.

Ja
Review №57

I came to Christian Brothers right before closing time for a battery. My car was having troubles starting and actually died in their parking lot. James, Michael, and Joe were great! They stayed about 20 minutes late to help me. I’ll definitely bring my business back to them.

ka
Review №58

My visit to Christian Brothers started out great. Until I went to pick up my car. when I got in my car to drive way. I looked up at my windshield and my UV protection had been ripe and torn. Which was where the old oil change sticker was. I pulled my car right up to the bay area. Got out of my car to let them know.I was greeted by the owner and mechanic. The mechanic was very apologetic! the owner basically all he was concerned about was who was lying. I went to Tint Pro as soon as I left which is were I had the UV and tint applied. Before I arrived Luke the owner had called them. after talking to the very professional people at Tint Pro. I stopped by Christian Brothers to pay them a complement on there services. I was greeted by Luke the owner stating he would only pay 150.00 to have the windshield repair. A nd again started wanting to find out how was lying myself or the mechanic. now I dont know about other people but I do not like being called a liar. I called after leaving and talked to Joe great guy. and I asked for a statement in writing to make sure he would pay for the repair. of course he said he was doing me a favor by paying the 150.00. which is really about half of what it will cost. And still wanted to talk about whom was lying. anyway theres more to say but I am stopping. not happy

Al
Review №59

Very good service here! 👍🏽

By
Review №60

When you first arrive and see how clean the shop is kept , I knew my car was in the hands of people that care about what they do. Good work, done by Good people.

Ge
Review №61

Customer care is far beyond my expectations each time i visit. My vehicle is repaired or maintained correctly, quickly, and for a reasonabe price. They are the only ones i let take care of my vehicles.

Da
Review №62

I went to get my tires rotated and balanced (i really needed an oil change too) after speaking with Joe, I decided to go ahead and get an oil change too. He was so nice about adding additional stuff especially so close to closing. They stayed a few minutes after for me. It helped me out SO much. I cant say enough good things about this place! They also take pictures of things that need replaced etc. They showed me a picture of my rear brakes so I could see what he was referring to. Joe said I needed to get them replaced asap. So, I got them replaced (my husband did them) and he was definitely right!!! The brake pads were so thin. I definitely will be going back to them!

Me
Review №63

From the minute I walked in, the experience was much different than most auto repair shops..it was very clean, the staff was extremely helpful and the Christian music playing while I waited was very peaceful. When I left, they had left a bottled water and a nice thank you card on my dash. I was very happy with how fast I got my car back and I will definitely be taking my car back for all my automotive repairs and oil changes.

Ke
Review №64

Everyone here was very friendly and professional. I will definitely come back for future car needs.

Ma
Review №65

The best. Most thorough, honest, helpful car service around. Joe, James and all those guys are setting the standard. Trust them 💯.

Ke
Review №66

Called there to see if they could help me with a couple of things on my car that are very minor.Also called a little after 3 pm on a Friday afternoon so I gave them no notice. Very friendly on the phone they told me to bring it down.It got looked at almost immediately with everyone willing to help and all had great attitudes. I am very picky with this car and they treated it as if were their car.Got in and out quick with both items addressed and repaired and at a very reasonable price.I am beyond pleased with everything about this shop. Very clean too!I have 2 other cars in the family and one is due for service now so I’m going to get it in next week.You won’t be disappointed.

T.
Review №67

We took our van to Christian Brothers and we received great service. The people there were very friendly and explained everything well before we had any work done. We will definitely be back next time we need a repair to any of our cars.

ju
Review №68

Very Expensive place!! But they are good!!

Jo
Review №69

I took in my 2011 Ram 1500 for a head gasket repair. They completed the work in the time frame that was quoted and within the cost estimate. They were a little higher than other shops, but the warranty is well worth the incredibly small difference. They even drove me home after dropping off my vehicle which was 40 miles away! The young man that drove me home was professional and courteous and offered great conversation on the way home. The entire team was friendly and welcoming. I had a few minor issues after the main repair that were addressed promptly and professionally. I would highly recommend this shop for your repairs both minor and major!

Mi
Review №70

I have personally used Christian Brothers Automotive in Trussville for my personal vehicles and our company vehicles I was blown away by their professionalism and the way they communicated to me the issues with my vehicles. I never felt pressured to do anything that didn’t need to be done and I can always trust Luke and the guys to give me an honest assessment. I highly recommend ChristianBrothers automotive to anyone looking for a home for their vehicle repairs.Mike ParlierAlabama Roofing Professionals

34
Review №71

Christian Brothers Automotive in Trussville is truly a great shop! I had an extremely difficult to diagnose issue with my truck, and instead of just throwing on some new parts that might have fixed it (and me spending a lot of unexcessary money that might not address the real issue), their excellent technician spent the time trying to find the root cause, which he was successful at. It ended up saving me thousands of dollars that nearly any other shop would have welcomed me to spend, all while not fixing the root cause. This was my first time using them, and all I can say is how great the experience was. And on top of how skilled the technicians were, the entire staff that I dealt with was very kind. The shop owner, Luke, was a great guy. I would highly recommend them for all your auto needs. I won’t be taking my trick anywhere else.

J
Review №72

I cant say enough about Christian Brothers.They have been the reason Im still driving my 120,000 mile HHR. They can diagnose a problem while you wait. They greet me by my name. Who does that these days?

Wi
Review №73

Of course they are super friendly and very quick but today’s experience just a prime example of price gouging.They quoted me $780 for a repair that the dealership could repair for $400 (o2 sensor). When I declined and explained suddenly the price drops to $403 plus the diagnosis.When I reviewed their invoice they still charged $326 for an o2 sensor that I could have and should have purchased at advance auto next door for $185. Additionally, if you quote $403 why did I end up getting charged for shop supplies? Shouldn’t that have been included in that quote?We actually really liked dealing with them and they have helped us before but obviously the almighty dollar has become more important to them than making customers happy.Will not return!UPDATE!While I realize in my last post that I swore I would never return, Luke sent a $200 store credit to me based on our last experience.This morning, I dropped off my 2013 Flex for an oil change. Within 10 minutes of dropping the truck off I received a text to inform me it was taken back for service. Within another 15 minutes, I received a text to inform me their courtesy inspection was complete. Overall we got an excellent vehicle report but needed a new battery (corrosion) and needed a tire rotation and alignment.After speaking with James, we went over any issues on the truck and he worked up a price for the needed repairs. After all was said and done, rotation, alignment, new battery and oil change cost only $224 which was lower than the original quote and all was complete in a matter of two hours.Great job Luke, James and the Christian Brothers Team. Thanks for honoring your word and taking care of us.

ca
Review №74

So I’m really just leaving this review to get in the drawing for the RTIC cooler. Because that will probably be the only good thing I will get out of my experience with Christian Brothers Automotive. A flat tire on I-59 and a AAA tow is what brought me into this place. I was greeted promptly by 3 people and without much of a wait was told my 1 tire would cost $229 with a long wait because they would have to go get the tire and they didn’t have the staff. None of which was explained when I called prior or before my vehicle was taken off the tow truck. I explained to them I had a spare tire and just didn’t have the tool to take it off. I had 3 people basically saying they didn’t want to work on our vehicle. Even as far as me to walk the tire off and carry it up the road to see if another shop would fix it. And yes they said to WALK up a major highway in Trussville with a tire to change. They finally said they would look for the tool, even adding they would look in the spare kit of a similar vehicle. After an hour plus of waiting I finally asked someone if they had any luck after I saw the vehicle lower and rise back up. He lifted he head from the computer screen long enough to tell me that they are searching high and low. When I told him the vehicle lowered and was raised back up he decided to go ask. He finally sent someone to tell me they didn’t have the tool, even though I watched and saw no one actually look for it. So I did some manipulation and got the spare tire down in which they promptly said they would help (never did). I then realized that there was something wrong with my spare tire. I come back inside to ask if someone would at least take a look. The same guy that would barely look up from the computer basically acted like I asked him to change the tire and that he couldn’t be bothered. He reluctantly came out, looked at the spare, gave my jack a turn, and said “Yep. Too small.” And then walked right back inside. So now after sitting here 2+ hours I finally got AAA to tow me somewhere else so I can actually get my tire fixed. But after 4+ hours of sitting in their lobby they “finally have the time” to take us up the street in their courtesy vehicle to get a tire. The same place I could “just walk too.” So no, I would not recommend this place. And I doubt I will be winning the cooler. But I believe the contest is a sham based on the service I got.

Ro
Review №75

This was my first time using their service. The customer service guys were professional and knowledgeable. They even picked Me up when my truck was ready. Thanks guys.

Br
Review №76

Great service! I called at 7:00 to see about a tire plug, and they got me in right away. Michael was very helpful, as were all the other guys I spoke with.

An
Review №77

I put off getting my car repaired because I am new to the area and hate trying to find a good mechanic. When you are told a repair will be $1000, you want that to completely fix the problem...not play a guessing game of we will try this and that and...blah, blah. I took the car in, got the estimate, got the repair...and I am happy with the results. It wasnt cheap...but it was fixed.The staff is very friendly and made the experience much easier. I feel confident with this repair and plan to return if I have other issues.

me
Review №78

Everyone was very friendly and professional. Great job of keeping me informed about what was happening inside the garage with my vehicle. Nice and clean environment. Check them out. You will not be disappointed you did!

Em
Review №79

Best experience ever! Was driving through Trussville when my car started making a strange noise. Brought my car to the shop and they diagnosed it and fixed the problem ASAP for super cheap. They offered to bring me somewhere but I was completely fine staying in their super clean and comfortable office. Their employees are so friendly! I don’t normally write reviews but I had to share my wonderful experience! Thank you Christian Brothers!!!!!!!

ce
Review №80

So excited to have this wonderful new auto repair shop in our community. The owner, Luke, runs a top notch team. Looking forward to having all of our automotive needs taken care of there. Welcome to Trussville!!

Jo
Review №81

My car’s starter went out at work and I had to have my car towed. Originally had the destination set for Christian Brothers. I decided to have my ride drop me by so that I could get a ballpark figure from them on price. I was quoted 653.00 for a STARTER! I politely told them no. Took it across the street and it’s being done for almost 200.00 LESS!!! I really don’t think these guys expect people to shop around and think we’ll just pay whatever they think the price should be. The other quote was a bit high for me too, but a heck of a lot cheaper than Christian Brothers. Remember that YouTube can show you things about your exact make and model that you may not have otherwise known. Christian Brothers just weren’t very smooth about this con. Was referred by a friend who will not be going back anymore either. Please don’t ask me to reach out to you guys either. Not interested in excuses.(Edit October 2020)I have reevaluated my initial one star review. After hearing from a friend who had a very similar experience, I had to share. The difference is he didn’t know any better and paid an insane amount for a job that would’ve easily cost one third from a reputable company. It staggers me that they keep taking money from people who just don’t know anything about cars and aren’t able or willing to shop around. I stand by my one star, only because I’m not able to change it to zero stars. Make sure you check around other mechanics nearby, of which there are several.

Ju
Review №82

I had an exceptional experience from start to finish! Thank you to the owner, Luke Younger, for getting me scheduled so quickly and leading his team well; to Michael for his professionalism in checking me in and providing shuttle service to a car rental agency; and to Joe for staying in good communication with me about my vehicle, what it needed immediately, and what it would need in the future.

Co
Review №83

I had my car serviced here and they were amazing. I love how I received notifications as they moved through the process. I would highly recommend Christian Brothers Automotive Trussville

Je
Review №84

Awesome people. .will definitely come back if we have a problem.. Thank you so much

Mi
Review №85

We needed work done on our Honda and took it straight to CB. We trust these guys here and know our vehicle is in the best of hands. Best customer service around and they stand behind their work!

Gh
Review №86

Fantastic automotive service. Clean, friendly, professional. Always have a great experience when I need maintenance on my truck. Highly recommend anyone to this place.

A
Review №87

Although ive heard great reviews, my experience was not. Came in with an issue, was given a price, ended up spending 2x my original quote for work i could have done in my driveway, but could not have my car back in driveable condition until i paid them to do it. I was also charged exponentially for a repair that i, along with others, would consider something that was on them. They are nice guys, but slick. And pricey, but they will tell you that upfront.

Je
Review №88

I purchased 4 tires and a front alignment on 2/21/2018 for my 2014 F150. James, my service writer gave me a great quote and got me scheduled in quickly. Romaldo was my service tech and he did a fantastic job with the tire change and alignment. They made sure to get the alignment as close to perfect as possible and gave me a detailed explanation of the adjustments. My truck rides smooth and steady now. I couldnt be happier with the service I received.

we
Review №89

I had picked up an object in my tire and it was removed and the tire was patched WITH NO CHARGE to me

Te
Review №90

They have always provided me with excellent care and service

Je
Review №91

My estimated completion time was 2-3 hours and it really took 7 hours. I understood they were short an employee and had trouble getting parts. I did appreciate them taking me and my girls home and picking us up when it was finished. My youngest daughter was still recovering from surgery so it was nice to have the option of waiting from home.

Mi
Review №92

Fantastic customer service, and a team of guys you can trust. We’ve had several significant repairs needed on our van recently and these guys have been upfront, honest and easy to talk to. Thanks for taking care of us!

ma
Review №93

Very clean shop, with polite employees. The manager went out of his way to gain my trust as a new customer. I was pleased with the work quality and price. I will be bringing my other car here for service soon.

Ke
Review №94

Great customer service! Everyone was so nice when I came in. If you need anything done to your vehicle, I totally recommend these guys! They will get the job done! Thank you again!

Je
Review №95

Great materials and workmanship.. As good if not better tan the Dealership!

Ke
Review №96

I was able to make an appointment when I needed new tires. I was offered my choice of water or coffee while I was waiting in the lobby. Everybody is always very friendly. There is never any pressure to do all the repairs that are needed. They go out of their way to make sure that you are satisfied.

Do
Review №97

Great service! My wife was very pleased with how friendly they were when she arrived and explained everything really well. It was also reasonably priced, we will be back for sure!

Ch
Review №98

When the AC stopped working in my car I took it to another repair shop in Trussville. I asked them to do a dignostic check. Sure they said for $59.99; no problem I said. They then came back to me and said I had no compressor fan belt, so we replaced that. This did not work, so they said I MIGHT need a new compressor and that this would cost $1300; to which I said no. Well, I was feeling very upset, because I could not afford to fix the whole compressor. I did a few searches and found Christian Brothers Automotive. They too said they could do a dignostic check for $59.95; no problem but I need to know exactly what the problem is I said. They told me after a few minutes that I probably only need a new belt and tensioner for $320, so I said OK. That fixed the problem completely! It only took a couple hours and I appreciate how they texted me at each step along the way (for example, your technician is starting to look at your car, your technician has all the parts he needs and is beginning to work on your car or your car is ready for pick up now). Finally, I also like the 3 years or 36,000 miles which ever comes last warranty.In conclusion, I am a big fan of Christian Brothers Automotive and will be a repeat customer. I would recommend them without question or hesitation.

cl
Review №99

Had a good experience with this shop I will visit them again

Ma
Review №100

I recently purchased a new car and heard a noise in my brakes. The guys checked the car out and made me feel at home. If you have car problems take it to them.They found a minor problem and fixed it no charge. Thanks guys. God bless you and all your staff

Information
31 Photos
100 Comments
4.7 Rating
  • Address:5635 Chalkville Mountain Rd, Birmingham, AL 35235, United States
  • Site:http://www.cbac.com/trussville/?utm_source=GMB&utm_medium=organic&utm_campaign=birmingham
  • Phone:+1 205-533-8121
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Car inspection station
  • Car repair and maintenance
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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