Me and my wife had a wonderful experience here. After shopping around a few other dealerships and being almost bullied and not getting full in depth explanations of everything. Dealerships not honering deals that we had found on the internet or once we get there, sitting down, they tack on thousands of dollars of hidden fees. We came to Serra Nissan. We were welcomed by a friendly sales person. His name, Angel Borja. Right off the bat, before he wanted to try and sell us a car we talked. Not about cars but personally. After that, thats when he had asked about kinds of vehicles we were looking for. From being super polite and professional to putting himself at a standpoint of not just a sale person, but a genuinely nice guy. We initial went there with intentions of getting a Pathfinder. Which he was 100 percent on board showing it to us. All the features, test driving, the works. After telling him our needs and budget he suggested the Rouge. Which not only fit our budget better, but was loaded with better accessories and safety features. With our 2 year old daughter in mind and our thoughts of family expansion , this was the car for us, no doubt. After Angel came back to us with an offer. It only about 5 minutes of talking and making a counter offer to him for us to come to an agreement. This was by far the best experience me and my wife have had with a car salesmen. I will be recommending any of my friends or family to the dealership and to Angel specifically for his kind friendly but professonal attitude. 10 out of 10!! Thanks Angel!!