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H&H Truck and Outdoor - Birmingham AL
4460 Valley Rd, Birmingham, AL 35235, United States
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H&H Truck and Outdoor - Birmingham AL
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Ch
Review №1

The employees at H and H in Trussville are outstanding, the customer service is second to none. I wish I could have the same exceptional experience at every place I shop and do business.

Cr
Review №2

H & H Trussville is the best place I have ever had work on my vehicle. 6” rough country lift, vertex shocks and struts, lomax tonneau cover, decked storage system, 35x12.50r20 tires and wheels mounted and balanced. And every time they are the most professional and knowledgeable staff I have ever encountered!! Thank you Jonathan, Mike, and the entire H & H team!!!!!!

Ch
Review №3

Great experience! Did a bed liner on my truck and I couldn’t be more satisfied! Would highly recommend!

Ri
Review №4

What can I say, I am more impressed with these guys at H&H in Trussville every time I walk in the door, I have had dealings with several different salesman at this location and I found it doesn’t matter which salesman helps you when you walk through the door, it will definitely be a great experience and prices are competitive.

ja
Review №5

Fast reliable knowledgeable and very friendly.I will Definitely return for all my truck Accessories in the future.

Je
Review №6

Installation of hitch was good, no issues. Problem was break down in communication between H&H and hitch supplier. Ended up waiting over a month for hitch that was in stock because hitch supplier didnt get the purchase order.

Ja
Review №7

On Monday, April 19, our party of three senior ladies, had problems with a utility trailer while traveling on I-59. A gentleman stopped to assist us and got our party to the point that we could travel to a location for further repairs. We arrived at H & H Truck and Outdoor and explained our situation, we were greeted by several gentlemen that were glad to assist us and to repair our problem. They had us back on the road in less than a hour with a secure feeling that we would be fine. We made it to our destination with no further incidents. Thank you all for being there for us.

Bo
Review №8

Got a spray liner on my Gladiator bed and it looks amazing! Hunter and Brandon were a huge help. Highly recommend.

Ry
Review №9

H&H in Trussville is a great place for truck accessories. The reason I’m giving them 5 stars is because I had them install step rails and rain guards on my truck and due to me not fully understanding the different types of rain guards the wrong one were put on. When I called and spoke with Jonathan he told me to bring it back and they would put the correct guards on. The correct guards were $140 and the guards I had paid for were $89 and they didn’t charge me the difference even though they had every right to do so. Those guys are great and will keep my business.

ja
Review №10

I bought a bed cover as a Christmas gift for my husband at another location and had it delivered to the Trussville location as it was closer to our home. When it arrived they called to let me know it was in and when I arrived to pick it up it was very clear it was not going to fit in my car. They asked where I lived and it turned out one of the their employees (Chris) did not live too far from us. He immediately volunteered to deliver to our house and even carried it up to the front porch! The customer service was beyond excellent and my husband loves his new bed cover. HIGHLY recommend!

Ke
Review №11

I had ordered a tonneau cover for my truck off of Amazon based on reviews. I’ve installed these in the past but this cover seems to have very cheaply or universal type clamp hold downs. I would not trust them going down the highway. I was out today and called and told Chris my situation and he said stop by and I will help you out. He also told me that he was going to be out in the next few minutes and just ask anyone, they will be by my desk.Half and hour later I walk in, Chris isn’t there but Brandon Marley asked me what I needed help with. He gets me exactly what I needed and continued to ask me what else I needed assistance with. I replied with “nothing at the moment but after today’s visit, I will be returning and buying my accessories here.”I have brand new 2019 Ford Ranger and the skies the limit as far as accessories go!Thanks guys and I’ll be sure to tell everyone I know.Edit to add: After the first experience I had there, I had to back there for the first mod to my brand new Ford Ranger. As many people know these trucks sit lower in the front than they do in the back. They make a leveling kit that brings the front up to be even with the rear give or take an inch or so. I stopped by last week and spoke with Hunter and he gave me a price that I was good with. I scheduled it and had it completed today. I went in this morning and waited and did some reading while they performed the work. I’m completely satisfied with the work, the amount of time it took to complete it and the price. I will have to say Hunter was very thorough and made sure I understood the work that was being done. All of the rest of the employees were very friendly and that goes a long way with me.Just goes to show there’s more than one shop in the area that can do modifications to trucks AND have a friendly attitude while doing it. Thanks guys!

Ke
Review №12

Great customer experience.Knowledge staff with quality products and good prices. Attentive to details and delivery as promised.

Za
Review №13

I waited in the parking lot for two hours for the fine folks at H&H to put on tires; after two hours they managed to take one tire off and spend the rest of their time trying to calibrate their balancing machine; instead of notifying me so I could leave and come back I waited. I was told to come back “first thing in the morning and we’ll take care of you!” I dropped the truck off at 7:30 as told and not a sole was present; nonetheless I left the keys in the gas cap and proceed to call them at 8 and ask about the tires and alignment being done. The tires and alignment managed to take 5 hours before it was ready for pick up. I ran the new tires for 3 days all highway and the truck started pulling right and continued to get wore for a week; clearly not providing the alignment I paid for along with paying complete full price despite their incompetence. 0/10 will not be back.

Ry
Review №14

Hunter @ H&H truck was great to work with. I purchased a bed cover and due to a manufacturing defect, it leaked. H&H made it right. Thank you for making the process easy.

Jo
Review №15

Great job! Didnt try and push or over sell me something I wasnt needing. Pleased and plan to return.

Jo
Review №16

Quick job and done professionally and great prices

La
Review №17

Had an incredible experience with the team here. Brandon helped us order a lift and tires for my sons 4Runner. He even tried to help me save some money negotiating with my son on what looked tough on a 4Runner. The lift and tires came in three days earlier than he estimated and were installed the very next day. My son loves them and the customer service was impressive. Im working with Jonathan now to help my other son fix some issues with his Jeep Wrangler. Thanks H&H for such an easy experience.

Ch
Review №18

I purchased a Cam-Locker tool box from Brandon two years ago after going to their store in Pelham where I couldn’t get anybody to help wait on me. He was very helpful and took time to tell me the differences between all their tool boxes.Fast forward to yesterday when I went back to get my tool box put on my new Pro-Carbon AT-4 and again Brandon was very helpful and had my toolbox put on my truck in what seemed like no time. When I asked him how much I owed him, he said not a penny!I will never go anywhere else when I need anything aftermarket for my truck!These guys are awesome!

Ad
Review №19

They are alway friendly and willing to help. Give them a try for all you Luxury needs.

la
Review №20

Super nice staff and our pool came in early.

Do
Review №21

My Husband, Don and I, took our 2006 Sierra to repair bed cover which was installed 14 years ago by H&H. We have been a customer for a long time. Jonathan was great. Such great service. We will continue to use this company.

WH
Review №22

NICE ATMOSPHERE. FRIENDLY PEOPLE.

Na
Review №23

We had a great experience purchasing a shed from H&H. The sales representative will help you every step of the way. Brandon was awesome to work with. Delivery was seamless and easy. The custom shed was exactly what we asked for, including colors and specs.

Da
Review №24

I purchased a camper shell for my ‘05 Sierra here almost 15 years ago and it has probably been off of my truck 2-3 times over that period. I recently had some water leakage around the front window with it and they took it off and fixed it in just a few days. What I appreciated was the fact that they didn’t tell me that mine was just aged and try to sell me a “new” one. They addressed the issue and “fixed” it! Thanks, Chris and Mike!!

T
Review №25

They had what I needed when others didn’t so I was happy about that. Unfortunately the guy that works the first desk made my experience less than favorable. He seemed bothered that a customer was there and was just simply rude. I would recommend giving them a shot but steer clear of the cranky guy.

Ed
Review №26

Great Folks to deal with . Very Knowledgeable Sales Assistant to The Crew that came to I stall my unit. Very Knowledgeable n Professional. Highly Satisfied. Will use this Company in the Future.

Ke
Review №27

Quick service and very helpful

Pa
Review №28

I would recommend H&H to anyone! The service at this place is outstanding. Before performing the services I was having done to my Chevy 2500 duramax, they noticed I had problems with my rotors and wanted me to be aware before going further. That really shows how they actually care about the customer and heir safety instead of making a quick dollar. Plus, they have great products and do a heck of a job on adding accessories.

La
Review №29

Great place to grab stuff for your hot tub/spa.

Ro
Review №30

They were very knowledgable, professional. The installation took 45 minutes. Taking my other truck for a bed cover

Je
Review №31

They installed a spray in bed liner for me and i have been extremely pleased. Had one very small issue and they took care of it immediately. Great customer service.

Wi
Review №32

I called Brandon at H&H Trucking to get tires and a leveling kit on my F150. I dropped my truck off at 7am and everything was completed by 9:30! Great customer service and competitive price. Very happy with the end product. Would definitely recommend.

Ka
Review №33

Good customer service and good workmanship

We
Review №34

Went in with a big problem with my truck and the guys there were amazing wi definitely use them again amazing customer service

Ma
Review №35

Very pleased with the customer service of Mike Culp at the Trussville location.

Ha
Review №36

These guys go above and beyond for the customer! Best experience I’ve ever had. They’ve done work on a few of my vehicles over the past few years and it’s always done thoroughly and to perfection. Prices are super fair and would highly recommend!! Thanks H&H Trussville!

Da
Review №37

After saving up for a long time, I took my truck to H&H (Trussville) for an extensive list of modifications. To test their customer service, I walked in on a Saturday morning with no appointment or previous contact. I made it one step inside the front door when someone stopped what they were doing at their desk and said Hello. How can I help you? Jonathan and Matt then sat with me for over an hour, discussing each thing I wanted done to my truck. After gaining an understanding of how I use my vehicle, they actually talked me out of purchasing pricier items that I simply did not need. They offered suggestions on related items that lined up better with my uses. We agreed on a final list, and I apprehensively left a half-down-up-front deposit. From that point forward, there was never any reason for me to have concern regarding my decision to go with H&H. Jonathan remained in constant contact throughout the duration of the project (it took a couple weeks due to my schedule and all the things being done). The final result exceeds my expectations and the customer service I received was unlike any other Ive gotten in a long while. I cannot recommend Jonathan and Matt highly enough!

Dr
Review №38

Ordered a Ranch Hand bumper replacement for my truck. I was told it would take an hour an a half to have it installed so I waited on it. 5 hours later they had it put on however it was not Aligned evenly at all. Don’t waste your time with this store like I did. Go to Pelham or Gadsden.

Je
Review №39

I was so intimidated with going into a store like this because I had NO idea what to get my husband for his birthday. The staff was so patient with me and explained every single question I had for them. Brandon was excellent in his customer service and I never felt rushed or pressured to buy something. He made it one of the easiest shopping experiences I’ve had! Thanks to Brandon and to the H&H team - I will definitely be back!

al
Review №40

Very nice and helpful.

Am
Review №41

We purchased a cover for our brand new Ford F-150 from the Trussville location and had an awesome experience. The people at the store were so helpful and the pricing was very competitive. We ALMOST purchased the cover on Amazon, and Im SO glad we didnt - H&H installed the cover (which would have been a huge hassle for us if the cover came from Amazon) and got us back on the road feeling confident and very pleased. THANK YOU H&H!!!

Ra
Review №42

I went by the Trussville location to price replacement headlights for my 98 Tacoma. As soon as I drove into the parking lot someone offered to help me and directed me to someone that could provide the options and pricing. I placed the order and then asked for advise as to how to remove an old broken aftermarket attachment on my truck. The Service Manager (Chance) was very helpful and even removed the attachments for me! Everyone I dealt with was so nice, cheerful and helpful, VERY customer focused. It was a great experience! It is apparent that the leadership at this location has created a very positive work environment and it is reflected in the attitude of the associates!

Mi
Review №43

Very good experience doing business with them. I bought, and they installed, running boards for my truck. These guys know their stuff. Fair price, excellent work, good products, and friendly staff - what more could you want?

Be
Review №44

2016 purchased a retractable bed cover from Trussville along with a couple other items. Wonderful service, fast install. When I purchased my new Ram I went right back Nov 2018. Information and ordering was absolutely no problem. Confirmed first by phone and then arrived early to have my install and they did not have all the parts. Wanted me to dive 45 minutes again the next day. We got over that hump by them going to their warehouse and getting the right parts. Left truck for install. Came back hours later and the bed cover is installed perfectly but they forgot the bug shield. They immediately went to quickly put it on but oops they had the wrong one. How does ALL day go by and you dont discover it is the wrong one especially when you are going to the warehouse to correct your other issue??? Not happy. Come home and they left my Brand New Truck with dirty shoe prints all over the back from the cover install. No response form my email to corporate. NEVER AGAIN! Too many places to go and then there is Amazon to get stuff from.

De
Review №45

Excellant

Am
Review №46

Great people to work with! Very professional, easy to work with and would definitely recommend to others!

Sh
Review №47

They have always treated me right in the past, today I needed a hitch tightened.... Mind you it wasnt purchased from them but they immediately went out of their way and helped me out , even with out charging me for hitting it with the gun. Great Experiences.

Br
Review №48

Bought a new Cam locker box for my truck a few months ago and all of a sudden it wouldn’t open . I Went back and told Brandon what was going on and him and his team quickly drilled out my cam lock and got the box opened . After I moved my cordless drill away from the opening mechanism it worked great . They fixed everything and had me back to work in no time . THANKS GUYS !!!! I’ll definitely continue using these guys for anything I need for my truck , and I highly recommend you do as well .Thanks again !!!!

GE
Review №49

Chris was fantastic when my son got to H&H, answering his questions. Brandon was great and did a great job on our truck. I would recommend H & H to anyone.

Jo
Review №50

OMG ! My hot tub spa is so wonderful ! So pretty , they came out to my home and placed where I wanted ! Easy order and payment option I went with 12 months no interest payoff . The manager talked to me on what to expect no surprises on delivery . Joe and I are very happy with our purchase. Thank you H&H .

Br
Review №51

Brandon was a pleasure to do business with. He was very professional and handled everything over the phone. He made sure he had everything there and made the appointment for us to come in and everything went without a hitch. No punt intended. Thanks again Brandon. Hope to do business with you in the future.

Ja
Review №52

They did a great job installing lowering shackles and a K & N cold air intake. This was performed on my 2011 GMC Sierra SLE.

Te
Review №53

Fantastic sales force. Very professional, courteous, knowledge and they take of their customers. Very well pleased with the service I received. Thank you for a wonderful experience!!

Ch
Review №54

These guys are great to work with. I have purchased many products from them over the years and they always stand by what they sell.

La
Review №55

Always helpful and listens to your needs. They dont try to sell you something just for the sake of selling. Worked with us in several items to get us the best item for our needs at the best price.

j
Review №56

I highly recommend H&H for your truck needs, they have the best products and the best prices and theyre guys are super nice and helpful, ask for Mike he helped me out and hooked me up, great guy!!

Fr
Review №57

Terrible customer service I literally speak with one sales associate asking for help and get the run around. Its just kids running things.

bi
Review №58

Trailer and taillight problem was too much for them to handle. Staff not as qualified as in the past.

Pa
Review №59

So a couple weeks back I was using my truck bed to haul some stuff and well I cracked one of the snaps of the lid cover to my truck. I haven’t had any extra time to try and get it replaced so I took it off and was going to search for it online. I’m over in the Trussville area a pretty good bit of the time and I was driving down the road in Trussville that goes by YMCA and the new road to the Pinnacle and there is a H&H truck accessories place there. So I stopped in and talked to a young man Named Mike Culp. This dude knew his truck covers number one, secondly he was nice and friendly (I’m covered in Ink and I have the gauged earrings too) so most people judge me before they ever start a conversation with me, But not Mike. Mike introduces himself as soon as I walked in the door and immediately stopped what he was doing and came to assist. He was knowledgeable about the product that I have on my truck, and he had everything I needed for a ridiculously amazing price, and he clearly knows his truck accessories. I have a 2020 Colorado and it’s amazing but not a lot of replacement parts just yet. But Mike had it in his mind , he came out to confirm it was exactly what he was thinking about walked back in the building and BOOOM. There’s the part I needed just like a dang BOSS. Mike today has been one of the most frustrating and overwhelming days I have ever had and I want you and everyone at H&H and all over to know that by your simple actions and treating me the way you’re supposed too it made an incredible difference and it changed the entire trajectory of my day Sir. I cannot begin to thank you enough for not only finding the right parts for my truck bed cover but also just being a genuinely awesome individual. I’m super thankful I didn’t get a jerk today because that would’ve just been bad all around. Thank you Thank you Thank you Mike Culp. I’ll be back when I start getting ready to do some modifications on my ride. Go see this guy folks he’s one of a kind and he’ll make it tick like the best clock in the land. Clearly he has been doing this a while and have had several moments dealing with people and the public. Because this dude flat out did work with me today and I’m forever grateful and I’ll now be a H&H customer from now on. Thanks Again Mike, See ya soon Sir!!! 👍🏻👍🏻👍🏻👍🏻🤘🏼🤘🏼🤘🏼🤘🏼🤘🏼💯

Br
Review №60

Traveling from TN to Tx with 2 vans of boy scouts from summer camp, our trailer light plug was damaged. A quick call to H&H on a holiday weekend, they were able to fix our plug and happily get us on our way. Thank you Jonathan and Chris for staying open and helping us get back on the road. Bridgett Lewis, Troop 78, Spring, TX

Ni
Review №61

H&H Trussville always has professional staff and great prices. It’s what makes them their money!When we purchased our Suburban 2 years ago, they were first people I called for the Weathertech Floor Mats. They had them in, so You know I had to come out and get it!

TJ
Review №62

I work in sales at Serra Mazda in Trussville and if I need a hitch or any other parts installed these guys are fast, reliable, and easy to work with. Highly recommend them to anyone who wants any customization done on their car the right way. 5 Stars to the whole crew.

Ze
Review №63

Bought a hitch kit online and hardware pack was missing parts. Stopped by H&H to see if they had replacements. Matt went in back found what I needed and gave them to me. I won’t ever buy anything they sale elsewhere. Thanks again

Wa
Review №64

Fabulous service by Sean. Arrived a little ticked that my new trailer hitch (installed elsewhere) didn’t come with the hitch/ball and correct wiring harness. Sean had everything I needed and installed it in 20 minutes. Solved my problem! Great place for anything related to towing....

Ba
Review №65

I have an old cargo trailer that I bought in the 90s and the wiring it had didnt jive with my new truck. Its sat for over 8 years unused and I just got called out on a long job and decided to stay in it vs a hotel. Well, when I plugged in the lights, I blew a fuse, replaced that, and still didnt have running lights, had turn and brake but no running lights. Chance at H&H hooked me up, did what was needed, and charged a VERY reasonable price for it as well. Did so well I even gave him $10 extra I was so grateful.They will treat you right here.

Ta
Review №66

I truly had an amazing experience here. I highly recommend this place to anyone! They are fair, friendly, honest and truly care about the quality of work they provide. If you want something done right, you need to have it done here. I was in an accident a few months ago, and basically had to have my truck put back together again. After i got my truck back i was having alot of problems with it, and took it to different places to have it looked at, but nobody could seem to fix my issues. So I found H&H and took it there to have it looked at, and they were able to find and solve all the problems I was experiencing. I would give them 10 out of 10 stars if I could. Highly satisfied with H&H in Trussville!

ri
Review №67

Honest hardworking reps in store. Great service and respectful personnel. Been doing business here since the 80s, always come back.

Pe
Review №68

Great customer service. The staff went out of their way to help.

Ri
Review №69

Professional and courteous. Pleasure to work with. Thanks guys!

Jo
Review №70

Great customer service! They matched the WeatherTech price online and installed it for me.

St
Review №71

Could not have been treated better. They were courteous , professional, and friendly. Will definitely recommend them in the future

Br
Review №72

Good stock and fair prices.

Ha
Review №73

Customer Service is first with this company. Jonathan, Matt and Chris are absolutely some of the best people I have had the pleasure of working with. You really dont want to deal with anyone else. 😁

Sc
Review №74

H and H installed a 3 lift and 34s on my 2015 gmc pickup. Looks amazing and the staff at HH is top notch! Couldnt be happier with the service or final product. Turned a stock truck into a real head turner!

Dr
Review №75

Great place with great people. I’ve gotten all my truck accessories from H&H in Trussville!

Ed
Review №76

Absolutely the best guys in the business. Outstanding installers!! Wouldnt go anywhere else.

Le
Review №77

Fast, friendly service! Have been doing business with H&H Trussville for many years! Will continue to use them for all of my truck accessory needs.

Wi
Review №78

I bought a B&W gooseneck trailer hitch and I could not be happier with it. H&H has great prices and takes great pride with their work. Call them and ask for Brandon.

Ke
Review №79

The entire staff do a great job of making sure you have the accessories you want and you are happy. GREAT CREW.

Jo
Review №80

Very helpful and knowledgeable staff all things truck related

Da
Review №81

They put a lift on my truck and rims and tires and did a AWSOME job,customer service was great and I appreciate all the hard work .

Ho
Review №82

I got a cover for my truck from them. When I got there to get it installed they had me out in about 30 min. Great service!

St
Review №83

This place is wonderful!! Excellent customer service

Sa
Review №84

These folks are always knowledgable and helpful whenever I go in. They are a good company to do business with and installations are always quality work.

Ma
Review №85

Great customer service as well as quality of product! Highly recommend them to anyone in the market looking for truck accessories.

Be
Review №86

Very friendly service. They will work with you. The prices are a little steep

Ry
Review №87

Great prices on weathertech mats. Staff is always super friendly.

Ri
Review №88

Best service in town and at a good price

Ro
Review №89

Very bad communication,I order a bed cover for my a truck back in December and it just happens to arrive a day after Ive brought a new truck and they cant swap it for what I need.Bad business.If someone orders something from you the most curtious thing to do is to let your customer know where there order is,not tell them they should have called you

la
Review №90

A+ Service!

Ea
Review №91

The best service. I was completely satisfied..

Su
Review №92

These guys had my keys reafy before I even got there. Talk about customer service! I will b back.

Gr
Review №93

Great place to get cool things.

Gr
Review №94

Great workers and are very friendly

Be
Review №95

I had break work done here and the staff was very friendly and my car runs great!

Ma
Review №96

Very knowledgeable and helpful staff.

Hu
Review №97

I bought a cover for my truck bed and they installed it in no time for me. They also matched the color of the cover to my truck which helped it all flow together.I was most impressed by them servicing the cover after one of the gas props messed up. They fixed it for free and no questions asked.

St
Review №98

Knowledgeable

Ro
Review №99

Not professional at all.

Information
100 Photos
99 Comments
4.7 Rating
  • Address:4460 Valley Rd, Birmingham, AL 35235, United States
  • Site:https://hhsales.com/trussville
  • Phone:+1 205-655-7100
Categories
  • Truck accessories store
  • Auto parts store
  • Camper shell supplier
  • Carport and pergola builder
  • Hot tub store
  • Shed builder
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–1PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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