Find another body shop! They drilled holes into my brand new $3200 front end because There were holes in the old bumper, so we made holes in the new one. Wow, how awful. I have a 2013 Lexus GS F-Sport. It originally came from Tx where they require ugly front tags, fortunately in Alabama we do not, but to cover up the old holes the guy before me added a little Lexus vanity plate. So after the accident instead of asking me or just leaving the bent up old plate. They drilled holes into my brand new painted bumper to add a very dented up, paint now peeling off, vanity plate that I never wanted. You can always add it, you cant un-drill the holes, why would they do that? My guess is that they charged my insurance company for a new OEM part at top dollar (verified) and instead put a used part that already had the holes, and so to cover it up they put the previous owners old dented up vanity tag back on...Thanks for the $3200 of body work.On top of that, To start with Jim gave me an estimate for the front end damage for my car that was $1300 (ended up $3200, no big deal), and told me that if I got it done there he could fix the little golf ball sized dent in the back for me as part of it since it was small. But after they ended up finding $3200 they later told me that they could not add that dent in because they were already to tight on the project. I could get it out for $300, I just got a quote down the road and they said they will remove it for $100 and that would be pretty standard anywhere.So to recap, they drilled holes into the brand new bumper that I did not want there and didnt remove the dent in the back that the estimator said he would have included. Then asked for more than going rate to have a third party dent puller fix it with them marking it up at least 1/3.They get 2 stars because the work that is done looks pretty clean. But I chose this place over a State Farm approved body shop because I believed Jim would take care of me and the extra dent, well I dont feel taken care of at all.