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Trussville Collision
4400 Valley Rd, Birmingham, AL 35235, United States
Comments
Ga
Review β„–1

Excellent service..car was repaired efficiently and looks like new πŸ‘Thank you!

Ka
Review β„–2

Everyone was very informative of the process as well as congenial and understanding.

Da
Review β„–3

Thank you for your professionalism and excellent customer service! You guys did exactly what you said you would in the timeframe you promised. Thank you!

DE
Review β„–4

Already their tryina satisfy me and at the end of the service I think I will be satisfiedπŸ’―

Ca
Review β„–5

Trussville Collision went above and beyond fixing my husband’s car! They did more than asked and the car looks brand new. Kim was great and stayed in contact with me during the whole process. Definitely recommend them!!

Em
Review β„–6

Jim was very welcoming, professional and quick to assist me

Ti
Review β„–7

They are bad about not keeping you updated. I had to wait weeks for a rental car. I finally got my car back after 2 months!! Still had to take my car back to get a seatbelt fixed and a mechanical issue.

Mi
Review β„–8

Find another body shop! They drilled holes into my brand new $3200 front end because There were holes in the old bumper, so we made holes in the new one. Wow, how awful. I have a 2013 Lexus GS F-Sport. It originally came from Tx where they require ugly front tags, fortunately in Alabama we do not, but to cover up the old holes the guy before me added a little Lexus vanity plate. So after the accident instead of asking me or just leaving the bent up old plate. They drilled holes into my brand new painted bumper to add a very dented up, paint now peeling off, vanity plate that I never wanted. You can always add it, you cant un-drill the holes, why would they do that? My guess is that they charged my insurance company for a new OEM part at top dollar (verified) and instead put a used part that already had the holes, and so to cover it up they put the previous owners old dented up vanity tag back on...Thanks for the $3200 of body work.On top of that, To start with Jim gave me an estimate for the front end damage for my car that was $1300 (ended up $3200, no big deal), and told me that if I got it done there he could fix the little golf ball sized dent in the back for me as part of it since it was small. But after they ended up finding $3200 they later told me that they could not add that dent in because they were already to tight on the project. I could get it out for $300, I just got a quote down the road and they said they will remove it for $100 and that would be pretty standard anywhere.So to recap, they drilled holes into the brand new bumper that I did not want there and didnt remove the dent in the back that the estimator said he would have included. Then asked for more than going rate to have a third party dent puller fix it with them marking it up at least 1/3.They get 2 stars because the work that is done looks pretty clean. But I chose this place over a State Farm approved body shop because I believed Jim would take care of me and the extra dent, well I dont feel taken care of at all.

Tr
Review β„–9

Fair prices, very professional and car looks great!

De
Review β„–10

I recently had the rear bumper and lift gate replaced due to a minor accident. The replaced parts are excellent. Great quality work. And not only did the staff detail the complete interior and exterior, they even salvaged my Texas Longhorn decal from the damaged lift gate and placed in on the new lift gate! THAT is excellent, beyond level of satisfaction in my book! I was prepared to have to replace that decal myself. I am a very happy camper.

Da
Review β„–11

Did an amazing job on my 97 gmc. My truck does have a few dents and pain chips all around the truck from other things, but where they were fixing it it looks brand new! The paint match is incredible. Would highly recommend going here

Dm
Review β„–12

Ernesto was great! He put up with me calling to check on our truck often & the work was done beautifully. Very polite & courteous. They handled everything through the insurance company. Was no headache for me. Thanks!

Q
Review β„–13

Overall, Very Great Experience from the time I dropped my vehicle off for collision repairs til finish , the service was rapid and my car looked amazing.. Thanks Jim and your staff!!!!

Ma
Review β„–14

Amazing work and wonderful customer service! The staff regularly called me with updates about my vehicle, dealt with insurance as quickly as possible, and completed the work on my car within 5 days of me dropping it off! Also, I picked up my vehicle and it had been cleaned inside and out! If we have any trouble with other vehicles in the future we will definitely be using Trussville Collision.

Gl
Review β„–15

Best body shop around, superior quality

am
Review β„–16

Trussville collision is amazing! I had a car problem that needed to be fixed by days end due to family reasons and they helped me so I could get home to be with my family. I called many places and no one was as nice or eager to help as they were. I cannot thank them enough. And the work done was great. I have no complains!

Aq
Review β„–17

Very helpful and friendly

Ka
Review β„–18

Very professional and friendly people! Excellent work.

Li
Review β„–19

The guys at Trussville Collision are great, the repair was done correct . My car was cleaner than when I took it!! Thanks guys!! I was given a loaner car which kept me from having to spend money on renting. Hopefully I dont need anymore repairs but if I do, Ill be back.

Ti
Review β„–20

Trussville collision has the best customer service and they do amazing work here. I won’t take my vehicles anywhere else. Highly recommend!

Je
Review β„–21

After being hit, they took care of everything and made my car look awesome. All the people I dealt with were well informed, easy to talk to and wonderful business people. They made a difficult situation easy for me.

Ma
Review β„–22

Great work on cars and trucks Good polite people work there

St
Review β„–23

The best place environment is very nice but the work is excellent was stressed out they treated me like a person and not a insurance number explained everything to me without belittling me thank you guys !!!!!!#

S
Review β„–24

They did a great job repairing the quarter panel on my cruze. Blend and paint match perfect.

Ja
Review β„–25

Byron - Chad - Michelle & all the auto body technicians went above & beyond my expectations in repairing extensive body damage to my 2005 GMC Sierra pick-up.I had hit a deer & my pick-up was within an inch of being totaled . Byron put me in agreat car to drive while they put my truck back into like brand New condition.I will be recommending Trussville Collision to all my Family & Friends .Thanks to all the good guys at Tville Collision --Jay

Jo
Review β„–26

The only place that does my work now. Excellent repair, quality work.

Li
Review β„–27

Excellent work and customer service

Ch
Review β„–28

I took my car there about a month ago to have the bumper replaced, they told the insurance company the price and time frame that is would take to repair my car which was 3 days and they had the car for 8 days. Because they had my car so long the insurance will not pay for the extra days on the rental car. I contacted them and they said that they could not do anything about things just happens.

el
Review β„–29

Best shop in town

Jo
Review β„–30

Truck came back worse than when it went in

RH
Review β„–31

Road with Dusty over there

Information
0 Photos
31 Comments
4.5 Rating
  • Address:4400 Valley Rd, Birmingham, AL 35235, United States
  • Site:http://www.trussvillecollision.com/
  • Phone:+1 205-655-6974
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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