The folks at Gerber are so friendly, professional and understanding! They fixed my car faster than anticipated and were excellent at communicating during the repair process. Plus, they stand by their work for the life of the vehicle! Super impressed by this group of people and the company. Thank you!

I am so impressed with the professionalism and courtesy of the Birmingham location. I just dropped my car off for an accident repair and the team member at this location are absolutely the best.

I will not recommend them to anybody all my stuff was stolen out of my car I was told after the fact that they have a lot of break ins I was contacted by some one that told me I would be contacted about my lose and given the run around for months only to be told today when I called that the person no longer worked there and that they aren’t responsible for my loss a word advise don’t take your care there where ever they keep ur car is a place that has a problem with break ins and they don’t tell u that period my insurance company referred me there and they will never ever get me or any of my family or friends business again .. keep in mind someone from the office contacted me about my loss n now the person no longer there they are full of s$!t .when I got my car back from them it had been rambled through my car system along wit a whole lot of other things was gone when I came down to the shop the same mechanic told me in my face that they have a major problem with break ins I told the police what he told me and gave them his information .... if I trust a company wit my vechicle like u received it is how it should be returned so for ur own good don’t take ur vechicle to the downtown location you will be sorry

Handed my son parts and told him he could install, also didnt check out vehicle properly after a front end crash. Tire was slashed and could have blown out. Needless to say, I will never do business here again.

They were courteous, efficient,and I really enjoyed my experience

Very knowledgeable and are fixing a job that was botched by Adamson Collision! Will be my shop of choice now!

They have done a really grate work ethics and will make it right every time.

Was sent here by USAA after I got rear-ended and had cosmetic damage to my bumper. My car looked brand new when I picked it up; as if nothing ever happened. The guys at this facility are kind and knowledgeable and get you back in your car quickly.

This place in not for me !

Work was fair

I would definitely recommend this place for body work. They always answer the phone quickly and answer any questions you have promptly. They also provide many updates throughout the process. Only complaint is that they took 4 days longer than was originally scheduled. Sounds bad but there were some unforeseen setbacks.

Theyre ok,u just have to make sure the places theyre getting ur parts from r ok... Ive been waiting on rim covers for over 3 months.

Absolutely wonderful service. Great work. Would recommend to anyone

Would never use this company again. Had my truck repaired in Dec. They fixed the main damage and made me take my truck back without putting a new tonneau cover on which was included in the original repair order. Said it’d be a week. Made 3 different appointments to get it put on and was always met with an excuse on why they couldn’t put it on that day. Finally was able to drop it off to have the cover installed and after having my truck the entire day, called me and said the cover was damaged and that they’d order another. Here we are in March and I still don’t have a tonneau cover. In addition, they still haven’t fixed my tailgate from not being able to open after the repairs they did. Now I’m having to spend several hundred dollars of my own money for a canopy to protect the equipment I have to transport because of their lack of ability to get a simple tonneau cover. Be warned, find another body shop.

If I could give them a zero, I will! I called on a Wednesday to schedule an appointment for an estimate because I could not schedule it online. The guy I spoke with said they have been brought out and the new name is Gerber Collision. He then perceived to tell me that the only day he has available is Friday at 9:30am. When I arrived on Friday, A women informed me that she did not have any one schedule for an estimate, and then she asked for the name of the insurance company name. I said American National. She asked one of her colleagues if they had made an appointment and they both was looking dumb founded as if I’m making up an appointment time. I took off from work to have estimates done because most body shops now require you to have an appt, and many only had times during the morning hours. I’m pissed not only because they were oblivious to my appt, but they also made the remark that they have never heard of the insurance company. I kind of thought the same when I received the police report, but it does exist because I googled and called them to make a claim. They quickly filed my claim on their customer’s behalf and sent me a check for repairs!! They also informed me that if there were additional damage, they would pay the remaining directly to the body shop. I Do Not recommend this body shop for repairs due to their awful customer service!!! I am very cautious about who I’m bringing my car too, so their unprofessionalism shows me this is not the place to take my car too. I left to go around the street to get an estimate from Joe Hudson. Joe Hudson Collision took great care of me and was happy for my service. The manager even offered me something to drink. I applauded the manger and staff on their professionalism. He replied that he knows when customers come in that they already are having a hard enough time because of their accident, and he wants to make their experience with them as positive as possible. The people at Gerber AKA C & M collision need to take notes from them on professionalism and customer service.

My car wasnt fixed correctly. When I called back to tell them, the guy told me I was Knit Picking. When I take my car in, I expect it to be fixed correctly.

Great estments

They were very nice and understanding

My car looks like the day I purchased it. They food a an awesome job, Im thoroughly pleased😍😍

Gd customer service wish it didnt take a week but after replacing my back windshield my defogger doesnt work

Wonderful people to have working with you

Fast and professional!

Friendly people, good service!

Repair was better than expected

Top notch body shop

Daryl is a jerk and I wouldnt recommend anyone to this company!

Service