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Southern Tier Harley-Davidson
1152 Front St, Binghamton, NY 13905, United States
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Southern Tier Harley-Davidson
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Ja
Review №1

Took the MSF coarse here in early September. Bikes provided were Honda Rebel 250s. Little tougher for me being a bigger guy but I made it work. Instructor was awesome and walked us through everything and did an example run of each drill.Definitely worth it. Originally just took to get my license. Had ~850 - 1000 miles of experience on my own bike but this coarse taught me some skills and gave me some confidence for sure. I recommend 100%

Ri
Review №2

Great guys. Helped me with every need. I was going up to finger lakes Harley Davison. But not no more. Finger Lakes Harley-Davidson dont care about theor customers like Southern Tier..

Ry
Review №3

The parts guy is always helpful. Didnt make me feel like a dum dum when asking about parts.

Je
Review №4

Nother sweet harley shop

Mi
Review №5

We traded in our bike for a newer one. Henry was great to work with. The place is clean. Our granddaughter asked when we could go back she loves the store.

Co
Review №6

This place is poppin. We stayed in the adjacent building for almost two months looking t the beautiful harleys we cannot afford... lol. But they get lots of business and bet their prices are better than in NYC so stop by and check them out...

Lo
Review №7

Great open house. Good food, great friends, and super deals!

Ti
Review №8

Love the people..love the atmosphere..great cookouts on Saturdays..

Ga
Review №9

Looking at purchasing first Harley. Henry couldnt be more accommodating. Explains the difference in bikes very well. Offered up a test drive. Couldnt do it right then but said bike would be ready at agreed upon time. No pressure about buying. Made for a great experience.

Ce
Review №10

These people are awesome anything you need they got you

Wi
Review №11

I had service done and then had a problem which I thought was related to it. I took it in and even though it was something else, they fixed it right away.

Bo
Review №12

FIRST CLASS BUSINESS WITH AN OUTSTANDING SHOWROOM.

A
Review №13

First day at the motorcycle class they offer today. Very informative looking forward to tomorrow and getting my motorcycle license! Will follow up tomorrow if my opinion changes but as of now I highly recommend it.

Ph
Review №14

I was traveling with a friend on the 2020 Labor Day weekend from Massachusetts. At the end of 1st day in New York my friends bike dies for an unknown reason. We were able to get it running to get to hotel. We called Southern Tier Harley 10 minutes before closing, and they told us to bring it in Saturday morning and they would run it through the computer to get trouble codes.Saturday morning no codes were found, it was low on oil. They put the oil in. No charge for the service. We were very grateful.We was on our way to Watkins Glen, but my shifter broke more than halfway there. I immediately called the closet dealer in Watkins Glen, but they were closed. I then called Southern Tier, they were prepared to send someone right away to pick me up, and I thought I could save money with AAA. AAA ended being way too much work, so I called Southern Tier back. They had me picked up in short order, and fixed just as quick. The cost was very reasonable considering we was from out of town, and in in a emergency situation.Thank you Marcus and Trevor. These two guys helped us the most, but it was obvious that everyone at the shop was there to help. Actually the New Yorker that lived in the area we broke down in invited us to park in his driveway, invited us to use his bathroom, and offered us water.A very positive, and memorable trip.Phil A.

Ja
Review №15

Nothing ever in stock and or they dont even talk to you at the parts desk..Too bad there isnt another Harley dealer around.Was going to buy a CVO and after that service I bought one off a private seller instead..My gain there loss.

Ad
Review №16

Trevor in the service department did an excellent job with my tire. I walked right in and got it balanced. Service was prompt and courteous. I was on the road again in no time thanks!

Bi
Review №17

Do not go here. Unorganized and extremely poor marketing and non-existing customer service follow-up! Go to Pennsylvania or Utica instead; they will take care of you!

Bo
Review №18

A great local owned business. Knowledgeable sales staff and great deals on both new and used bikes. Ive purchased multiple bikes and have always been treated fairly. I have all my service work done by STHD and they go over and above my expectations. Parts counter folks are friendly and helpful in getting what accessories I need. Motor clothes folks friendly and helpful even ordering anything I need when they dont have it in stock.HIGHLY RECOMMEND!

De
Review №19

Really great people. Always helpful.. Friendly greetings

Da
Review №20

Awesome people to do business with. 2 thumbs up

To
Review №21

I love this little Harley shop. The staff you can tell are motorcycle people and theyre super friendly and knowledgeable.

Lo
Review №22

A great shop, hands down. I was passing through and blew my belt on 81. They stayed open late to get me checked in, and went way, way out of their way to get me back on the road ASAP. The nicest people, professional, and the wrenches really know their stuff. Lots of nice new bikes, and good used ones, too. I would go out of my way to get servicing done here. Thanks again!

Ti
Review №23

I purchase a new bike every 2 to 3 years from STHD and each experience has been outstanding. Local ownership with an outstanding helpful and friendly staff. They foster a very welcoming atmosphere and will go the extra mile to insure you leave satisfied from service to a T-Shirt or a $40,000 bike sale. I Highly recommend Southern Tier Harley Davidson!

Ne
Review №24

Matt and the staff are A+.

k.
Review №25

Hometown dealership love these guys always great to deal with service , parts an sales every one in the different Dept great to deal with.

Fr
Review №26

Bought my 2018 115th Anniversary edition Street Glide Special from STHD almost 3 years ago. Henry did an excellent job and was patient through buying process. Every time I stop at the dealer he takes the time to greet me and ask how everything is going. Matt also takes the time to say hello and inquire about my ride. I have used STHD for all my service and upgrade modifications. Parts department has taken the time to meet my needs and questions. Always professional. Trevor has gone out of his way to answer questions and makes sure the service and mods are both right for me and my ride. I would not service my Harley anywhere else. I would recommend this dealer to anyone. The people make the dealership from the manager to sales to parts to service. Thanks for having me a part of the Harley family.- Fred “SgtMaj”

Ja
Review №27

Always a great experience dealing with everyone there

th
Review №28

I couldnt be more pleased with my purchase experience i had with souther tier HD and Henry...he is a true gentleman and professional

Ri
Review №29

Henry was a great salesman and treated me more as a friend than a customer. Glad I went with STHD

Ka
Review №30

The people seemed nice

Ky
Review №31

Southern Tier Harley Davidson .....The staff there is Amazing they make u feel like family I always love going there ....They always have done the best on my breakout 2019 that I purchased there n always came out with there hauler to pic it up for motor upgrades ....Ill be seeing u all soon thax again for all the great service n so cant wait tell get my stage 4

Br
Review №32

Cool Harley Davidson store.

Cl
Review №33

Cool dealership. Shop is connected to the showroom which is really neat with the checkered tile floor. Oh and the pot belly pig is a nice touch as well. Nice people, friendly and helpful.

Ch
Review №34

Showed up in desperate need of a rear tire, they got me right in and took care of business. Employees were super friendly and respectful.

Ch
Review №35

Brandon is one of the main reasons I continue to purchase my bikes at Southern Thunder. Hes great and knows what I like. Brett was very helpful as well, he really went above and beyond and I was very appreciative. Carol in motorclothes was great to work with as well. I will certainly come back and ask for her should I need anything in that department. Audra was new in the finance area, but enjoyed dealing with her in the financing of bike and very helpful. Thanks Southern Thunder for everything!!!Joe

Mi
Review №36

I was recently shopping for a bike and made an inquiry on line as I live 2 hours from the shop. Henry answered my inquiry promptly and spent a lot of time answering my questions. While I ultimately did not make a purchase at this time, when I am ready to, I will definitely be going to STHD as I feel it will be worth the drive!

Ot
Review №37

If your looking for a fair price with great customer service, no hassle or BS sales gimmicks and knowledgeable fair staff/ this is the place to go in the Northeast. My recommendation is to set up a appointment with the sales staff for one on one service since its popularity keeps the staff running at 110%. Joe S and Jason know their s*it. Im an*l about researching and testing the knowledge base of whom i buy from. I spent a week in person and on the phone with numerous dealerships and this one got my business including repeat business even if they are so far away.Disclaimer in my dealings with numerous Harley dealers I did not find one to complain about. Southern Tier Harley was simply the BEST.

Tr
Review №38

We were able to get the items needed for my oil change and were waited on quickly.

Sh
Review №39

Outstanding and every staff member, very nice and helpful,I enjoy just going there and converse with staff members,and look at inventory,

Jo
Review №40

Great customer service! Helped with all I needed and answered all my questions.

Ch
Review №41

Terrible service, tried to rip me off on my warranty.

Ja
Review №42

I visited for parts and had a successful trip. The parts clerk is helpful and friendly. Looking around, I was surprised with the variety of bike inventory.

Te
Review №43

Good people work at this place !! we were passing through and needed somebody to look at one of the Harleys with Power Commander problems , they got us in right away , fixed the problem , and we were on the way. I Love The Way The Showroom is connected to the shop , very good selection of new and used motorcycles.👍👍 thank you for the help when we needed it.

Za
Review №44

Kind. Polite. Very helpful, and intelligent. Will return often

Ia
Review №45

Great shop. Jason the parts guy is super knowledgeable and friendly.

Co
Review №46

Dropped my scoot off for service, all the service staff where super friendly and extremely helpful. My bike was done pretty quick, it was nice getting a phone call saying so. Some places havent bothered letting me know when things where completed, but they where on top of things here. I will definitely be returning.

Ma
Review №47

I wasnt here, but I was across the street at Aldis! We had some groceries I bought a couple of weeks ago and wanted more or something new. We are pleasantly surprised at the excellent quality and even more pleased with saving money!!! Thank you, Aldis!!!

De
Review №48

Just bought my 4th bike and I am loving it. I was always given a great deal, great assistance in whatever I needed, and couldnt ask for a better staff of personnel in every department. They all do a fantastic job, and customer service is number 1.

Ta
Review №49

The people their were amazing they helped you understand everything and were just so kind to everyone who came in.

To
Review №50

Had a pork roast open house. Very generous!Very good pork roast samiches! Live band playing that was pretty descent.

Ja
Review №51

Try to buy local get treated like garbage. Been here multiple times experience is always the same some staff is helpful others are just stuck up dont care if your there or not. Ill take my business elsewhere wouldnt buy a spark plug from them

wi
Review №52

Great staff to work with except for owner (Larry) Not at all friendly!!!!

Mo
Review №53

Nice dealership. Small store, Limited closing and accessories. Their prices seemed higher than most Harley dealers. Was there to purchase 1st Harley outfit for grandbaby not much of a selection though 😏

Br
Review №54

The Staff is great. Bikes are incredible. The woman at the motor clothes area was very nice and took care of us. Weve attended many events here. Always a good time.

Ma
Review №55

Great service and great staff

bu
Review №56

Nice people. Way overpriced service. Highest price in CNY for a routine 1k-50k miles. Asked for installation price on a HD product and I got the answer of I dont know it is what it comes out to be after install. Wonderful... Sign me up.

Ma
Review №57

Stayed at the Quality Inn right next door so we enjoyed the live music on Saturday morning. They were having some kind of event that seemed to go well.

Na
Review №58

Broke down on sode of 81N. Great mechanic came out to help me with my trailer tire and asked only a good review in exchange for help. His manager came out, and right in front of me said no way, we have an event today and made the tech stop helping. I been a mechanic for 25 years, and the manager syndrome was strong in this short haired arsehat. The long bearded tech however has all my respect. My suggestion would be to give the mechanic the suave managers job, and tell the manager to pound sand. You never undermine an employee in fromt of a possible customer. And to note I been riding Harley for 30 years. And will never ever send anyone to this place unless I see the slick daddy gone. Should have gotten names... I know. But so many people and so little time. Thanks Mechanic with long beard amd word tattoos for the attempt at helping me! FU to the little worm manager!

ro
Review №59

Just took the MSF course here. I dont know what the bad reviews are about. If you cant afford to repair a toy, dont buy it! We were welcomed with such hospitality. We got a tour on day one and every department was friendlier than the next. And let me say this. Ive always been a sportbike guy since Im a kid. Love the look and handling on those bikes. Still do. Always said Im not a Harley guy. Well, that was out of pure ignorance because they had a great selection of bikes and I found a couple of models there that I really would love in my garage. So, Id say they had a great selection. We were even invited to one of their Harley bbqs on our second day of class and served free food and beverages. All the staff at the bbq was also very nice.As far as the MSF course. It was great! Mike and Pete, our coaches were meant to do this. They had great patience with every skill level. Kelly, our range aid was awesome and had the next course setup before you even knew it changed. If you are humble enough as an experienced rider to say I could improve. This is the course for you. If you are learning the skills to pass and receive your license this is the course for you.To be clear. This is not a meal ticket to your license. If you cant do the exercises you wont pass the course. But, thats why they call it the motorcycle safety foundation. They want to put safe riders on the road and help give you the skills to ride that way. That being said, they will teach you everything you need to know above and beyond to pass the class and earn your license. Its really on you and nobody else. I passed the eval with a perfect score because of how well they taught us. Thank you very much to Mike, Pete, and Kelly for all of the hard work and for everything that I was able to take away from this course. I would recommend it over and over again to anyone. Ill be signing up for their advanced rider course as well at this location. Looking forward to it.

Pa
Review №60

Good selection of gear and bikes. Very friendly staff. They are awesome. Pricey though. .

Ga
Review №61

Arrive there and all the power was off in the store. The doors were still open and had a great conversation with the staff until the power came back on. Very friendly staff.

Je
Review №62

Exceptional customer service 👏 👌

Ky
Review №63

Love this place. Bought my bike here and other stuff. Everyone is always nice and professional.

Sh
Review №64

Awesome Harley Davidson shop,great staff, always love going there, very pleased,with all services at southern tier Harley, thank you

Ja
Review №65

Excellent buying experience. Process was seamless and the salesman was great to work with.

Ro
Review №66

Very nice too see the selection of motorcycles on hand, since Corning HD closed.

Ka
Review №67

Love going there theyre always having special events on weekends

Ro
Review №68

2nd bike bought here. Great deal.good service

Ne
Review №69

Great dealer good service

He
Review №70

Great customer service, pricey are high, but its a Harley Dealer...

Ke
Review №71

Not much southern there..hospitality wise that is..went in for a shirt...ladies too busy talking to someone else I didnt get a hello..can I help you..kiss my ass..nothing. I used the restroom..upon leaving someone asked how I was doing...I will not return...typical Ny...rude

Jo
Review №72

Awesome place, thank you Jason Sutton for Al that you do...

Br
Review №73

Chelsea and Matt were the best customer service I have seen in years :) Definitely a happy day!

Pa
Review №74

Very nice people to deal with

T
Review №75

Take my bike there for yearly tuneups. Nice selection of clothing and the clearance rack always has deals

ro
Review №76

The msf course is the way to go if you wanna learn how to ride nice staff they do lots of stuff for charity very welcoming

Ka
Review №77

Super helpful lots of help

bo
Review №78

Great friendly knowledgeable staff

La
Review №79

Had a great time @ the Chili Cook-off....

Pr
Review №80

Great sales personnel they will do what they can to get you on your dream bike

To
Review №81

Always taken good care of my needs.......Although I was refused a free tee shirt when I purchased a NEW Ultra Classic.....HMMMMMMM.

de
Review №82

Nice dealership and staff!..and Hog chapter very friendly and welcoming😃

Ro
Review №83

Went to the chile cook off it was a good time for a good cause.

Ra
Review №84

Excellent service, very helpful staff and great products. Many great experiences.

Ch
Review №85

Friendly and helpful staff, nice selection of new and used bikes and merchandise. Kind of pricey butthat come w the logo.

Jo
Review №86

Great staff, beautiful bikes, pricey

Eu
Review №87

Awesome as always staff treat you like family.

Da
Review №88

Great staff great selection of products

Ch
Review №89

Great place but the prices are a bit unreasonable seeing as you can get a lot of the stuff online for much cheaper. They do offer the motorcycle class here so thats a plus for anyone that wants a discount on insurance or an easy way to get your license.

RJ
Review №90

Dont waste your time here the Attitudes in this place are unreal !

Wi
Review №91

I have purchased two motorcycles from this dealership in 2 years. The issues that I have had with the bikes have been taken care of with no further issues.

An
Review №92

Love this dealership , great selection of merchandise and just overall beautiful store !

Jo
Review №93

Though I dont deal with the motorcycle aspect of it, I do deal with their gun shop on the second floor. I have found them to be fair and friendly on all transactions.

Ca
Review №94

Had exactly what I was looking for in stock. Helpful staff.

Sh
Review №95

We rode our trike up today with an issue. So we thought we would stop and see if the could tell us what the problem was.. The staff said give me 10 minutes and we will check it for you.The mechanic came out and took it right in and found the problem.I asked if they could fix it and he said yes He explained the whole problem.So in about a hour we were on our way, plus did some shopping.And I have to say thank you to the whole crew.

J.
Review №96

Just recently purchased my second bike from STHD and had to take a moment to share my experience. Before purchasing our second bike through STHD we did some research to see what was out there in our price range. Our research showed that STHD has the best prices and selection around. Dan V. made the buying process smooth and easy and we have always had great service there with the rest of the staff as well. We will be life long customers. Thank you STHD:)

Ji
Review №97

Great place people are very nice and friendly

Di
Review №98

My son in law likes to go to this store when he visits

Ra
Review №99

Great folks running this place. Feels like home.

Wa
Review №100

Wonderful team thats very friendly and hard working

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1152 Front St, Binghamton, NY 13905, United States
  • Site:http://www.sthd.com/
  • Phone:+1 607-773-0264
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:9AM–3PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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