The bathrooms here weren’t very COVID friendly... hand touch toilet, hand touch faucet, air dry your hands. But that’s all forgivable. Ooh! The new Apple Crisp Macchiato is AMAZING. I expected it to be too sweet and taste like a mouthful of corn syrup. However, it doesn’t! It tastes like you took a bite of semi-sweet apple crisp and then a sip of black coffee. I did not expect to like the apple coffee combo either, but well done Starbucks! Absolutely delicious! You’ve done it, yet again! I may order another Apple Crisp Macchiato tomorrow.

They dont order enough of the food I want. That is why the 3⭐s. They have great food here, and I love going here. Just seems lately (not enough of it) This is a great place if you can get what you want.

Thank you for working hard to deliver my delicious coffee to me in such a fast-paced environment!The staff was hustling to keep up with online orders, drive-thru, and in-store orders. The number of orders I saw being made in such a short period was impressive. I was awed by the system and actually stood back while I was waiting to see that they never slowed down. The quality of the coffee was still great.

Decided to try again since its down the road for me. i took my 3 month son for a walk over and when i got in chairs thatw arent in use were pushed back into the walking area so it made it difficult to pass through to the counter with the stroller. when i got to the counter to order, the girl continued chatting to a person in the lobby and ignored i was there until one of the other 3 girls told her to get over and take my order. when i got my order it was absolutely disgusting. i asked for sugar and it couldnt cover it. tasted none of the flavor i asked for and the almond milk didnt taste right either. Im going to stick with dunkin now.. at least theyll get my order right, sorry.

My pick up order was delicious and the staff was delightful.

There service and drinks and food are always amazing.

Great service. Fast lines, great latte.They get my order perfect everytime

Just had coffee.. They were sold out of many of the food items... Coffee is always great

Friendly and quick staff. Clean facility. Close enough to the highway to make a quick stop on the road trip. Everything I want in a Starbucks.

All Starbucks are great. Staff always friendly. Tip them they work hard!

Typical Starbucks had quick service, great tasting products.

A convenient and fairly spacious Starbucks location. They have a drive-thru which is usually busy along with some outdoor seating. The inside of the store is a long rectangle with seating here and there. They have a large communal table and drinks are ordered in the back of the store.

The place has gone so far downhill that it really is sad. I dont understand how they are consistently so slow. They have like 6 or 7 people working and it still takes at least 15 minutes to get a cup of coffee and that when they are not busy. I am officially giving up on this place.

The coffee is alittle stronger there but thats how I like it.

Nice staff not very fast was making to go orders before in store orders

My Experience Was Extremely Enjoyable With The Entire Staff. Furthermore I Ordered A Take Out Chocolate Chip Coffee, Which Was Extremely Delicoous As Well Also.

Star bucks is really good. But, so expensive for coffee

Excellent, service oriented staff with excellent food and drinks.

Drive thru wait time is often pretty lengthy, but this Starbucks does a great job managing being quite busy, as they usually are.

Nice place.. looks great place for students.

This Starbucks is excellent. A great experience every time I go there.

Nice place and usually less crowded than others

Service is consistently great. The drive thru line can make parking a challenge.

We live an hour away, but every time we come to Binghamton we stop at this Starbucks. No matter what time of day we go the baristas are always friendly and pleasant. The drive-thru can get busy, but its worth the wait if youre not in a hurry. You can alternatively go inside with the same pleasant service. Just be sure to wear your mask.

Slow and understaffed. Waited over 35 min for a small iced coffee. Really poorly run store.

Friendly staff, good coffee

Great people great place. They were extremely busy and were still very pleasant good crew they work fast knew what they were doing and took their time with each customer. Great experience

Consistently great customer service 💙

Service was not great and bagel was disappointing.

Oh my! OH MY! I LOVE THIS PLACE! THEY ARE VERY FAST! Customer service is beyond great! Each person that works there does a spectacular job at doing their part which makes those unbelievable long lines disappear very quickly. I LOVE how they are able to look at a person or listen to a 0erson and recommend the best drinks ever! Everyone here deserves a raise, with no questions asked. I hope they see this and continue to keep up their wonderful jobs as well as recieve that raise. I HIGHLY RECOMMEND THIS STARBUCKS!

Love there drinks and the pink drink is my all time favorite

Delicious eye opening cup of coffee.

I waited 20 minutes for an iced coffee. The store was understaffed, I imagine they don’t pay their workers enough.

For the umpteenth time I have driven to Starbucks on Upper Front St to get a beverage and its closed!!! Why does website say Open til 9pm but they are closed at 7pm!?!?!? Also, Icing on the cake is seeing the staff through window and they just stare at you like they could care less. Clearly do not need our business, may as well throw this gift card in the trash!!

They gave me the wrong order. Didnt have time to go back so i just had to deal with it.

Why cant large be large instead of venti? Pricey

Long line but the people were nice.

My daughter wanted to get a drink. $7. Are you kidding me? If you all would stop wasting your money, theyd lower their prices.

It would be better to go through a long drive thru here than holding your breath waiting on a mobile order. If you do order ahead on the app, be sure to add fifteen minutes to the expected pick up time

I wanted to give a higher rating because the staff are nice but this place is either always closed or doesnt have the proper amount of food. Shame because this is the only drive thru for morning people other than DD way up the road. They must be losing a ton of revenue. But some of the newer staff are messing up the orders and the drive-thru is too delayed.

Fast and friendly service!

I dont go to this place to much for a cup of coffee

Drink very goodNeed better parking

Love there cold brew coffee it is the best

My favorite location in Binghamton. The employees really make it. Staff are always so friendly and love giving my ESA dog “pup cups”. Always make my drink great and on time for mobile ordering.

Ive been coming to this Starbucks fairly regularly for years, and Ive never had a bad experience. All the staff seems pretty nice. Big shoutout to MaryRose (spelling?) though, shes always been especially attentive and overall a sweet person.

They are fast n pleasant a nice place

It is so yummy love the white chocolate mocha🥰♥️

Good coffee always make mine right unlike most places. Great customer service always kept quite clean.

Friendly staff & accurate orders. However only problem I have is the drive thru. Drive thru comes from Regal Cinemas side. However, customers also come in other other side towards bank side and causes problems in taking turns from correct drive thru side. I’ve seen people roll their windows down and fling out their middle finger to someone who they thought cut them off (they didnt). So all in all, drive thru is not the best set-up.

Great location, parking lot is a bit like playing tetris when busy. Baristas are always friendly!

Super long drive thru line, and moved way too slow.

I gotta have the mocha javachip frap.

They are getting 2 stars because I really like the dark roast brew. This was by far the slowest service I have EVER received at a Starbucks. I waited in the drive through line for 22 minutes only to be told when I got to the window that they did not have any dark roast brewed. They could have told me that when I ordered... and what on earth took so long! I won’t be back!

Great friendly fast service even if its packed they always have plenty of staff like 6 this morning.

Great customer service. The employees are so down to earth and the quality they deliver is excellent.

I was tenth in line at the drive-thru, and was back on the road in eight minutes with my large, complicated order - who could ask for better service than that? Kudos!

It was good but my Mango Dragonfruit wasnt as good as usual.

Wonderful baristas, especially their one Shift Supervisor Anna!Whenever Im in there, shes always very attentive to customer needs and does so well to keep the store organized

Love their breakfast sandwiches

Lately when I order on the App my order is never ready have waited as long as an hour while they wait on walk ins and drive thru

Long line drinks no good

CHECK ME OUT

Quick service

50 cents worth of coffee can be yours for a low low price of 10.99

Very friendly,,Great bagels n breakfast sandwiches,,

Fast drive-thru service and friendly staff!

Everything was great

My barista/cashier was so friendly! The poor guy was tall and kept hitting his head on the window, but made light of it. Quick service and great drinks as well.

Coffee is great and the help is friendly, but the prices are just too high! 2 people, 2 beverages, $13.00 is crazy.

Always get what I ordered..and if they mess up they fix it, great team of workers

Personally, I would favor my hometown coffee shop over Starbucks, but really theres not much to complain about. Youll get good coffee, tea and food and get it quickly. Some people complain about the price, but its no higher than similar cafes.

Very busy Starbucks. Luckily they had a lot of employees. Even with so many guests I got my order in a reasonable amount of time. Nice and clean store.

Its the food and coffee and the people who there they go out of there way to help you yeahhhhh

Drive-thru was packed and I dont blame them for that but what I can blame them for is the fact that they made the drink wrong then corrected the drink by making it wrong again.

I go to this particular Starbucks almost every day before work and the staff is always so friendly and I never have an issue with my order. Today, I was out running errands with my sick 3 year old and it was 5:30pm and I desperately needed a pick me up. When we got to the counter the woman at the register was so friendly and asked my daughter if she would like a drink too. My daughter asked for chocolate milk (her favorite) and I told the woman my daughter couldn’t have regular milk and politely declined. This woman was AMAZING and offered to make my daughter a kid sized hot chocolate with almond milk! I had no idea that they could offer such a thing! My daughter loved it too!! I am beyond impressed with this place and they even gave me the hot cocoa for free! 10 out of 10 recommend this place to everyone! Thank you for making a tired mom’s life just a little bit easier today!

Its a Starbucks. Best part of this location is the staff.

Its always I want stop by get my coffee from there.

First time inside and very nice and friendly people. Quickly service and good food! I work across the street and why havent I been before for lunch!

Best in the area. Always nice and quick

I never have a bad experience at Starbucks. Even when my order gets messed up it still tastes good and thats all I care about.

Love the coffee, speciality flavors especially

Clean, friendly, fast.

Im a regular costumer and they know what I want very good costumer service.

Decent, cozy... They do get my order wrong some of the time. It doesnt seem like the people working there are consistent or stay very long. Also disappointing my sandwich was made in a microwave/ queing oven... It still tasted okay but I didnt finish the egg.

Stopped there 8/28/20 on a trip after seeing the sign from Rt 81 hoping to use the bathroom and buy a coffee as Im sure many people traveling RT 81 are also. Their bathrooms were closed to customers in a permanent looking fashion. When I asked why their bathrooms wereIwere closed i was just told to go to McDonalds and use theirs. So if your on a trip and need a rest stop with coffee, go somewhere else.

Tried the toasted white chocolate mocha and it was just alright. Ill stick with my raspberry mocha from now on. Its always super fantastic! The barista and cashier were both very polite and I had a pleasant conversation in line with an off duty employee.

The place is loved and maybe worshipped by many for their coffee. Haha, go there and see it for yourself they really make very good.

Who truly doesnt love Starbucks? Love the staff and atmosphere specifically at this location.

Great location. Friendly helpful and work hard to give customer exactly what that ask for. Quiet to sit out side. Nice location.

I love this Starbucks. However, going around 8 am on a weekday is crazy busy. I recommend doing a pick up order on the app.

We were the first one there and they were more than ready for our complex order.

I like how staff greets you at the drive thru when you order. Even late in evening staff was friendly with a greeting with their 1st name so I knew who would be helping me. Everyone looked like they were happy and enjoying their job that night. Refreshing to see happy, smiling faces.

Your staff is amazing. Your customer service is wonderful. Noah is always on point, smiling and happy. 5* w00t!

Great staff and quick drive through time! Ive never been a fan, and would generally opt out of the chain named after one of the greatest sci-fi heroes in history, but my visit here finally won me over. I will return.

I love Statbucks and this is a fair location. I like the drive through and their coffee is as expected. Today I went inside for the second time and felt the wait was way to long. 6 maybe seven people behind the counter and with 2 people in front of me it took 15 minutes to be served. They did say sorry for the wait but being in a hurry it was disappointing? I have had quick and usually accurate service at the drive up window. Dogs get a nice treat that way also.

Sub-par taste and over priced coffee. Food is probably not healthy for the body; definitely not the wallet. Good customer service though.

Great service! But trashes were overflowing inside and outside! Also empty dirty cups standing around :(

Bobby is the best barista great coffee and everyone is very friendly

Fast friendly staff