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CubeSmart Self Storage
2381 Pass Rd, Biloxi, MS 39531, United States
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CubeSmart Self Storage
Comments
Lo
Review №1

Great place to store. Indoors. Wish they had more dollies and carts.

Ki
Review №2

Great down south comfort,they have dollies to help you get your stuff out the car without having to carry anything they made my move so much more easy thank you guys so much for the experience 💯💪🏽💪🏽💪🏽

Li
Review №3

Exceptional service,beginning until end of my need for storage

Ju
Review №4

The manager Me. Dale was professional and friendly. He made the transition simple and easy. Yes, I would recommend your storage place.

Pe
Review №5

The staff is friendly and the storage units are decent and its very clean.

Ne
Review №6

CubeSmart has great customer service. The facility was nice, clean and very cool from the climate control system. The unit I occupied was a nice size but just not big enough for all my things. I had to potentially rent a second unit to get all my things in. That was a no for me. The price was a bit steep for that. So I had to put the things that could not fit into a friends garage. The only reason I couldnt give it a 5 star was due to the place being limited on the max unit size the offer and the price being a little pricey.

mo
Review №7

It was super easy and hassle free.

Kr
Review №8

Excellent customer service, clean facility and convenient location.

Br
Review №9

Great deal, good cutomer service.

Ju
Review №10

Easy to get signed up, office staff always helpful when needed. Clean facility.

Do
Review №11

Just raised the rates, again, so not thrilled with that!

Sh
Review №12

My husband and I started out with a large storage and after he passed away and move to a smaller storage and they were willing to help me and say that it would be big enough walk down with me they were very understanding and went above and beyond their job

al
Review №13

Nice,Clean,Secure,And cant leave the staff out very helpful and respectable.The rates just blew me away and I love it all thanks!

Ma
Review №14

Cube Smart is always nice and clean very convenient from my home.

Jo
Review №15

I had reserved a cube on December 24 to move into on December 26. Got an email stating that my cube was ready and the lock would be inside the unit. We get there around 6 PM with the UHaul and there was a padlock on our unit. We had to call customer care twice and finally got a call from an area manager who finally called an assistant manager. After waiting for 2 hours, she finally showed up and took off the lock. Not even an apology. We still had a 250 mile drive and had to deal with this. The kicker was that the area manager acted like it was my fault for reserving a unit around Christmas.

Am
Review №16

My things were always secure, and staff was friendly. Climate controlled storage was cheaper than most places around Ocean Springs. Main reason I moved out was because in 2019 I was only paying $55 a month. In January 2020, I had to start paying $76 monthly. Still a better deal than most storage units closer to me. But, I was able to make extra space at home, and was no longer in need of using a self storage unit. Overall, I would recommend.

Br
Review №17

The young woman at the Biloxi office i think her name is Charity (i am sorry i csnt remember). She was always helpful and cheerful. Grest employee!

Ga
Review №18

Its a little pricey but its indoors climate control no bugs in and out

Le
Review №19

Securing a unit was fast and easy and priced right.

Da
Review №20

Jeremy was amazing in assisting me with my Uhaul reservation and fixing any problems I had. Would recommend him and this facility to anyone looking to rent a Uhaul/storage unit!

Ll
Review №21

The gentleman behind the desk was helpful, courteous and professional in the extreme. He walked us thru the facility, showed us the storage bin and even pointed out the different entrances we could use. He had also arranged for a bin closer to the front for our convenience.

Be
Review №22

The bald guy (didnt catch his name) that works there needs to learn some communication skills. It was like talking to a bot. He wouldnt answer my questions with anything other than prices and compliments on the units. After I told him 3 times he hadnt answered the question I asked, he waved me off and walked away. Very rude. Its okay; Extra Space Storage wasnt far up the road and they are taking really good care of me.

Yo
Review №23

Never had any issues and staff was very kind.

fa
Review №24

Friendly staff. Quick

Ki
Review №25

Unit is not climate controlled. I had abunch of spices and wood furniture in the unit for 6 months and the spices all have water in them now and the wood is warped.

Ol
Review №26

Friendly knowledgeable people and clean. Climate control so that your possession are kept properly. Nice spaces. They can also rent you a truck if you need to move a large amount at one time.

be
Review №27

No complaints. It was easy-to-use with little hassle.

Ri
Review №28

Climate control, thats all I have to say and if you keep it up Ill rethink the rating above.

Pa
Review №29

I liked the facility and the location.

Da
Review №30

Friendly people with reasonable prices. Good security with frequent police presence.

Ki
Review №31

The restrooms are disgusting this is a filthy place!!

Ro
Review №32

The process was easy, and they also looked at my vehicle after being away

mi
Review №33

Friendly staff and extremely clean units

Da
Review №34

The young lady behind the counter is great. The facility is in the old Walmart building on Pass Rd and Popps Ferry. It is a large facility and my unit is more than halfway to the back. Luckily they have little handcarts you can use to tote your stuff. I was a little miffed that the restroom was locked at 8 when I was there unloading a truck after slurping down a large McDonalds root beer but other than that all was smooth sailing.I originally elected to go with this place over others because of the price. They were about $50 s month cheaper than others i looked into.And if you like my review, tell them I referred you do I can get half off my unit for a month ;)

Ha
Review №35

This is Pamela Hebert this place is nice and clean and James is absolutely wonderful.. Glad I went there .

Pa
Review №36

Very clean and secure. Staff very friendly and helpful. When they advertise 1st month free they really so not charge for the 1st. Month.

De
Review №37

I really like this place. Staff is friendly and helpful. Facility is clean, lots of security and its easy to get to and loading and unloading is easy. Also they offer u haul services.

da
Review №38

Very polite, professional, clean and helpful. A one stop shop with u-haul at the same location.

Jo
Review №39

Very good staff, courteous and very helpful.

Ro
Review №40

The customer service Rep who took care of me was absolutely wonderful and quick!

Ca
Review №41

Customer service was completely easy and very accomodating.

Tr
Review №42

The place is clean and the staff was helpful and friendly.

L
Review №43

This was the best storage experience Ive ever had. The prices are fair, the facility is clean, neat and organized ( which matters to me), and Ms. Constance the manager is knowledgeable, friendly & super helpful.

Me
Review №44

Jeremy was knowledgeable, efficient and helpful

Ja
Review №45

I went in last week to inquire about getting a storage unit but after the experience I took my business elsewhere. Jeremy walked right past me to another person who already had a locker who walked in after I did. He locked eyes with me as I walked in so he knew I was there first. When I told him I had to be back at work in 20 he just ignored me again so I left. I guess they have so many people paying for booths they dont care about new customers but that was just plain rude.

je
Review №46

Great facility and Excellent help. Very clean and well maintained.

Li
Review №47

The process was so easy. And the manager was a delight to talk to. Thank you for being so easy.

Je
Review №48

Great rates and clean facility. The staff are very courteous as well.

A.
Review №49

Good prices, very clean and friendly staff as well.

Ro
Review №50

Very nice and clean facility.Constance was very professional and helpful!

An
Review №51

The best prices and Ms Constance was so helpful. Thanks doll.

Ch
Review №52

Very clean! Nice facility!! Affordable.

He
Review №53

Friendly and very helpful staff. Reasonable prices and excellent facility conditions.

An
Review №54

Very clean and secure facility

Am
Review №55

Great place very nice and very clean rented a uhaul truck from here and Jeremy the man that helped me was very well dress and had great manners. They help me get a truck in less than an hour so I could more. Thank you alot cubesmart self storage and uhaul.

Ri
Review №56

Clean and well lighted.

Cy
Review №57

Great Customer Service, & Very clean facility

Ta
Review №58

The manager was very helpful and courteous

Ys
Review №59

Jeremy was very knowledgeable and helpful.

Wi
Review №60

Facility looks awesome!

Ma
Review №61

Clean, nice employees, requires a lot of walking

M.
Review №62

Easy n simple

Ja
Review №63

Thorough and friendly.

he
Review №64

Thanks for your help Constance

Ch
Review №65

Love it

ta
Review №66

Ok

Ch
Review №67

Love it

Jo
Review №68

Great staff!! They were always helpful and responsive.

Information
44 Photos
68 Comments
4.6 Rating
  • Address:2381 Pass Rd, Biloxi, MS 39531, United States
  • Site:https://www.cubesmart.com/mississippi-self-storage/biloxi-self-storage/3958.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 228-207-4397
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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