user
Southeastern Door & Window
13155 Shriners Blvd suite e, Biloxi, MS 39532, United States
Appearance
Southeastern Door & Window

Comments
Li
Review №1

THEY DIDNT HAVE THE DOOR HANDLE I NEEDED BUT THEY RESEARCHED IT FOR ME AND GAVE ME THE PART NUMBER AND THE WEBSITE TO ORDER IT FROM. THEY WERE VERY HELPFUL AND COURTEOUS.

Ja
Review №2

Southeastern just got finished with my install and it turned out great. After our sales guy left for another opportunity, Jennifer, the operations manager personally took on our account and kept us informed on the window and door delivery schedule to the absolute best of her ability. There were supply chain issues with the window manufacturer that we chose (PGT) but it was out of Southeasterns control. Couldnt be happier with them as a company, always professional and courteous and so was the install team. Would recommend them for sure!

Ma
Review №3

Southeastern doors and windows is a great company! They’ve helped me out for more than 15 years with beautiful wood doors, windows and door hardware. Today, I needed screen clips and once again, they helped me. In particular, Jennifer was most helpful and professional. Great company! Thank you

Ka
Review №4

Always professional and helpful. Really like doing business with them.

St
Review №5

Excellent product and service. Could not be more pleased. Highly recommend!

Jo
Review №6

They did an excellent job in a timely manner. The price we agreed on was reasonable. They worked with me and listened to my requests. I am very pleased with this Company. If the occasion arises I will use them again. William Fayard

St
Review №7

Was able to see the product prior to buying, no high pressure sales. Given a fair quote to review!Was called in advance to arrange installation. The installers were friendly, on-time, professional and when they were finished they cleaned up and you wouldn’t have known they were ever there! I highly recommend this company if you are looking for professional service!

Ke
Review №8

1st visit was great, ill keep everyone aware of how things go as they come out and measure fro the work we plan on having them do for us.

Ma
Review №9

We love the high quality and durability of our new doors and windows. They stand behind their products and came out to tweak a few minor issues. The doors and windows work great! Great company with great service and great products! Thank you!

Ca
Review №10

We had Southeastern order and install replacement windows in our home. The price was very fair, especially considering the high quality of windows. The installers were very professional and did a great job with the installation. Would highly recommend Southeastern for any door and window needs!

Da
Review №11

A few years back when we decided to replace our windows and doors in the house, our choice was Southeastern Door.This is a decision we have never regretted.The front door handle had broken and needed repairs. Upon contacting Southeastern Door for help, they gave us the same respect and support for repairing the door handle as replacing the windows and doors all those years ago.This was impressive! Kip worked quickly and efficiently in diagnosing the issue and had it fixed in record time.The same professionalism was demonstrated on the smaller job as the more costly job. It is Southeastern Door after all, so we should not have been surprised.

Rh
Review №12

Southeastern Door & window gave me an expected delivery date after I placed orderI paid half of invoice then. Then they called a couple of days before delivery to remind me they were coming and time.They arrived on time, introduced themselvesAnd started working. They were very professional, put down blankets to contain any miscelaneous debris inside window.The new window. Is fantastic! Not only does it look great, but is sturdy and matched the rest of windows. When they finished they leaned up inside and outside.. Then thanked me for the business and offered to help with any other needs . I paid balance of invoice. Now we are completely happy customers!

Lu
Review №13

Quality of the windows are superior. we can see and feel the difference. Noise reduction is good. The installers were very profesional and on time. They introduced them self. They make sure everything was clean after the installation of each window. I would recommend this company.

Al
Review №14

Kip did a great job working on our front door. It was not closing properly & he fixed it so that it now shuts great. Southeastern Door stands behind their workmanship.

Ly
Review №15

I have used Southeastern for 20 years. Ive had new windows in different part so of my house and windows repaired due to storms. Over the years, Ive been very please with the quality and service!

Li
Review №16

The whole experience was wonderful! The sales staff, the guy that measured, the guys that installed, all were so kind and so professional. The day of install, he wasn’t 100% sure about the way the plantation shutters should go due to the size of my windows. He called Sheri (sp?) and she made a special trip to my house to make sure he knew how she intended the install to go. I ABSOLUTELY love the shutters and my new kitchen window! I wish I had the $ to do several other things! I would like to mention Jennifer too, she made personal calls regarding COVID issues and made sure my appt didn’t get pushed back one minute longer than necessary. I appreciate everyone involved with the process and I LOVE the products!

Su
Review №17

Reading the other reviews kind of confirms what i was afraid of - If its a big job they are great, but if its a smaller job, they dont care. We had our front doors replaced well over a year ago. Just beautiful, but within a couple of months, the sealant started to bubble and flake off. Called them and reported it. Sent pictures, etc. Finally someone came out and agreed they needed to go back to the factory. It was almost 4 months before they came out and replaced them. The stain didnt exactly match the original frame, but we were willing to live with that. Less than two months later, the same thing happened again. My doors get no direct sun or rain. We have a twelve foot porch so they are shaded at all times. Its been over 6 months this time, and they were supposed to replace them today. My husband took the day off, and they came out and measured, but never came back. Now they say it wont be this week probably. This is crazy. We paid $5000+ for beautiful double doors that have not been beautiful for 10 of the 14 months weve had them. We thought we were going to the best. Apparently we were wrong.

Ju
Review №18

I originally had a glass in a window repaired in 2017. Since the initial service, I’ve had window treatments made and installed. I’ll continue to use their services!

Br
Review №19

The service here was amazing. Friendly, knowledgeable staff. The list of product offerings was overwhelming but they helped me narrow down my choices based on my tastes. Excellent!

Ca
Review №20

Amazing Showroom with carefully and professionally chosen product lines. They have fine tuned their showroom to display the best materials available. Personal friendly assistance that helps you make the best investment for your home or your business. You will leave educated and confident in your purchase.

Te
Review №21

I had a sliding glass door that would not open all the way. I called and scheduled a service call and someone came out for free. Kip was very curtious and professional. After some tinkering he got my door to open again. ThanksTerry

Ba
Review №22

The staff was very professional and helped us thru many decisions of color, type and quality of the products we purchased. Our home looks great and the quality of windows and doors are above others, not to mention the hardware, drawer pulls, knobs and so on. Thank you Southeastern Door and Window. It was a pleasure doing business with your Team!

Ia
Review №23

Wooden doors look awesome when they are installed on day1, they are terrible after that. Dont every buy one unless it completely protected by shade. I loved ours, but they are just not practical if your door gets any sun.

To
Review №24

Not sure who Jennifer is but she needs to go ASAP. Funny I had to hear from my contractor how they run their business at Southeastern. But its a joke. Great products horrible company.

Si
Review №25

Called to get an estimate on door purchase and installation. Was told by Robert that he would email me some information and have someone call me to set up a time they could come to my house and assess the project. I never received an email, which is fine. No big deal. The next day someone called to schedule the estimate appt. I explained that my husband and I work 8-5 jobs and could have someone come by after 5 any day of the week or anytime on weekend. Apparently, their installers wont work after 3 and they dont work on weekends. So if youre a normal working citizen, dont use this company unless you plan on losing money at work to spend money with their company. Thats crazy business if you ask me. I will gladly take my business elsewhere!

Re
Review №26

Great show room, all we hear is great things about their service and quality. Planning on using them

Jo
Review №27

Wonderful staff helped us find new doors and windows rated for our coastal cottage.

li
Review №28

Order and install of exterior shutters

Ra
Review №29

Terrible service in my experience. Have a window in the front of my house that has been broken for over a year. Someone came out and measured and ordered the window. I have called multiple times and left messages with no return call. A year with a broken window is just a little too long for me. I have been patient.

Ro
Review №30

Great job!!!! Installers were very neat, organized and accommodating!!!

Ma
Review №31

Fantastic !!!!

Information
6 Photos
31 Comments
4.6 Rating
  • Address:13155 Shriners Blvd suite e, Biloxi, MS 39532, United States
  • Site:http://www.southeasterndoorandwindow.com/
  • Phone:+1 228-396-0077
Categories
  • Door supplier
  • Window installation service
  • Window supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations